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Crowne Plaza Liverpool City Centre by IHG

4.0 star property
Hotel with 2 restaurants, a quick walk to Liverpool Pier Head Ferry Terminal

Photo gallery for Crowne Plaza Liverpool City Centre by IHG

Fitness facility
Meeting facility
Bar (on property)
2 restaurants, breakfast, lunch, dinner served; British cuisine
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Gym
The current price is AU$198
includes taxes & fees
14 Sept - 15 Sept

Explore the area

View map
2 St. Nicholas Place, Liverpool, England, L31 QW
  • Liverpool Pier Head Ferry Terminal
    ‪3 min walk‬
  • Liverpool ONE
    ‪9 min walk‬
  • The Beatles Story Museum
    ‪12 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
Shower/bath combination
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Club lounge access, River View

Room amenity

Premium Room, 1 King Bed, Club lounge access, River View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(54 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
Shower/bath combination
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Room amenity

Standard Room

8.8 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
Shower/bath combination
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed (Waterfront View)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed (Waterfront View)

9.6 out of 10
Exceptional
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
Shower/bath combination
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds (Waterfront View)

Room amenity

Standard Room, 2 Double Beds (Waterfront View)

8.0 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
Shower/bath combination
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Liver Building View)

Room amenity

Suite, 1 Bedroom (Liver Building View)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Liverpool

Crowne Plaza Liverpool City Centre by IHG puts you in the heart of Liverpool, within just a 10-minute stroll of Liverpool Pier Head Ferry Terminal and Liverpool ONE. Highlights at this hotel include 2 restaurants, an indoor swimming pool and a gym. .The brasserie, Plaza Brasserie, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Hot tub, sauna and kids' swimming pool. 5382 square feet (500 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Places within a 15-minute walk of this 4-property class The Docks hotel include Cavern Club and The Beatles Story Museum.

What's nearby

  • Liverpool Pier Head Ferry Terminal - 3 min walk - 0.3 km
  • Cavern Club - 7 min walk - 0.7 km
  • Liverpool ONE - 9 min walk - 0.8 km
  • The Beatles Story Museum - 12 min walk - 1.1 km
  • M&S Bank Arena - 14 min walk - 1.2 km

Getting around

  • Liverpool James Street Station - 7 min walk
  • Liverpool (LPL-John Lennon) - 34 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Ma Boyles Oyster Bar - ‬4 min walk
  • ‪Etsu - ‬7 min walk
  • ‪Hooters - ‬5 min walk
  • ‪Mowgli Street Food - ‬6 min walk

About this property

Crowne Plaza Liverpool City Centre by IHG

Hotel with 2 restaurants, a quick walk to Liverpool Pier Head Ferry Terminal
Crowne Plaza Liverpool City Centre by IHG offers its guests a kids' pool, an indoor pool, a health club, and Access to hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference space. A sauna, a terrace, and concierge services are also featured at the business-friendly Crowne Plaza Liverpool City Centre by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Liverpool hotel.

  • 159 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Conference rooms
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Crowne Plaza Liverpool City Centre by IHG offers 159 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. This Liverpool hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, French

Similar properties

Bar (on property)

The Municipal Hotel Liverpool - MGallery

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.6 out of 5, Wonderful, 748 reviews
The price is AU$234
includes taxes & fees
28 Aug - 29 Aug
The Municipal Hotel Liverpool - MGallery

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (GBP 12 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 19.50 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.50 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Plaza Brasserie
  • The Lounge

Things to do

  • Children's pool
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5,382 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 19.50 per person
  • Fee for in-room wired Internet: GBP 12 per 24-hour period (rates may vary)
  • Uncovered self-parking fee: GBP 19.50 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard and debit cards. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Liverpool
Crowne Plaza Liverpool
Liverpool Crowne Plaza
Crowne Plaza Liverpool Hotel Liverpool
Crowne Plaza Liverpool Hotel
Crowne Plaza Liverpool City Centre Hotel
Liverpool Crowne Plaza

Frequently asked questions

What is the cancellation policy at Crowne Plaza Liverpool City Centre by IHG?

Crowne Plaza Liverpool City Centre by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Liverpool City Centre by IHG?

As of 26 Aug 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Liverpool City Centre by IHG on 14 Sept 2025 start from AU$193.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Liverpool City Centre by IHG?

Yep, Crowne Plaza Liverpool City Centre by IHG has an uncovered self car park with in/out privileges for GBP 19.50 per night.

Are there any beaches close to Crowne Plaza Liverpool City Centre by IHG?

The closest beach to Crowne Plaza Liverpool City Centre by IHG is Crosby Beach (8.1 km).

Does Crowne Plaza Liverpool City Centre by IHG have a pool?

Crowne Plaza Liverpool City Centre by IHG has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Crowne Plaza Liverpool City Centre by IHG?

Crowne Plaza Liverpool City Centre by IHG features a health club, an indoor pool and 1 hot tub. All guestrooms come with premium bedding and 24-hour room service.

What makes Crowne Plaza Liverpool City Centre by IHG a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza Liverpool City Centre by IHG.

Does Crowne Plaza Liverpool City Centre by IHG serve breakfast?

Yeah, travelers highly rate the buffet breakfast here! Served weekdays from 6:30 AM to 10:30 AM and weekends between 7:00 AM and 11:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Crowne Plaza Liverpool City Centre by IHG?

No, Crowne Plaza Liverpool City Centre by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Liverpool City Centre by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Liverpool City Centre by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Crowne Plaza Liverpool City Centre by IHG?

No, only service animals are allowed.

Crowne Plaza Liverpool City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 674 out of 1007 reviews
Rating 8 - Good. 223 out of 1007 reviews
Rating 6 - Okay. 57 out of 1007 reviews
Rating 4 - Poor. 25 out of 1007 reviews
Rating 2 - Terrible. 28 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean convenient
Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel, excellent staff so friendly and helpful. Great location to explore Liverpool
Stayed 5 nights in May 2025

10/10 Excellent

Ian

I’m
Stayed 1 night in May 2025

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quality hotel. Nice room, fantastic location, and yummy breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Patricia

Liked: Amenities
The only negative we had during our stay was that there wasn’t a plug for the hairdryer in the bathroom. Otherwise it’s a great location to explore around the Liverpool area. The room and the facilities were excellent!
Stayed 5 nights in May 2025

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, comfortable and lovely pool

Great location, clean and comfortable room. The highlight was the lovely swimming pool and friendly fitness centre staff.
The view
Stayed 1 night in May 2025

10/10 Excellent

Bridgette

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable rooms. Obliging staff.
Stayed 3 nights in May 2025

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities

Noisy stay

Thier was a function/party going on the night we went near to our room music still playing at midnight we phoned reception and complained and they said the music was going off in 10 minutes which it did but to have loud music playing after midnight with no consideration for other guests was unforgivable so will not be booking this hotel again when next in Liverpool.
Stayed 1 night in May 2025

10/10 Excellent

Aileen

Stayed 1 night in May 2025

10/10 Excellent

Aileen

Business traveller
Liked: Property conditions & facilities, room comfort

Best hotel in Liverpool

I stay here regularly I find it well positioned for walking and public transport. It has excellent on site parking, which is rare in Liverpool. The staff at the hotel hit absolutely the right level of friendliness and being accommodating. The restaurant serves great food at a reasonable price. All round a fabulous hotel.
Stayed 1 night in May 2025

10/10 Excellent

Ian

Stayed 1 night in May 2025

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay Brad who works there was amazing and done everything he could to make sure of this!
Stayed 1 night in May 2025

6/10 Okay

Gavin

Stayed 1 night in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wedding anniversary trip

Back at our favourite hotel in Liverpool for a special occasion. Never disappoints with exceptional service and hospitality as well as being spotlessly clean.
Stayed 1 night in May 2025

2/10 Terrible

Adam

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent for proximity to centre of Liverpool. Only problem was seeing rats around the waterways at night time. Probably inevitable at the side of a major waterway.
Stayed 2 nights in Apr 2025

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stayed 1 night for the Joe Bonamassa gig at the M&S arena.Accommodation/facilities fine.Had a quick dinner at the hotel which was very good and done quickly for us because we hadn't much time.Staff were SO VERY helpful and friendly especially Rose & Sofia in the restaurant.
Stayed 1 night in Apr 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Zachary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Warm crowns plaza

Air conditioning a little loud and not effective at cooling room. Moan about the cut off times for kids at the pool. We choose to stay there for the pools but could not use them as it was adults only after 7pm.
Stayed 1 night in Apr 2025

10/10 Excellent

Sam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mrs Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service had by All the staff & polite.
Stayed 2 nights in Apr 2025

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The properties location was petfect and had on site parking which was great. We had a club room which was worth the upgrade as canopes and drinks for 2 hours was very nice. The swimming pool was very busy so didn't use this, didn't like the fact i had to book prior but it was Easter Holidays so think yoh have to accept that. Overall we will back.
Stayed 2 nights in Apr 2025

8/10 Good

Delyth

Stayed 2 nights in Apr 2025

8/10 Good

Deborah

Stayed 1 night in Apr 2025