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Crowne Plaza Liverpool City Centre by IHG

Property class: 4

Photo gallery for Crowne Plaza Liverpool City Centre by IHG

A buffet with various food items, a coffee machine, and decorative plants.
A spacious interior with a high ceiling, a central circular light fixture, seating area with plants, and a reception desk.
A modern building with a courtyard and a reflective water feature.
An indoor swimming pool with a tiled edge, large windows, and two potted plants.
A hotel room with a sofa, armchair, and a small table with a plant. A bed is visible in the background.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$166
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
2 St. Nicholas Place, Liverpool, England, L31 QW
  • Place, Liverpool ONE
    ‪6 min walk‬
  • Place, Cavern Club
    ‪7 min walk‬
  • Place, The Beatles Story Museum
    ‪12 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds (Waterfront View)

A bathroom with a granite countertop, two bottles of lotion, a towel, and a glass.

Standard Room, 2 Double Beds (Waterfront View)

8.4 out of 10
Very good
(19 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

A bathroom with a granite countertop, two bottles of lotion, a towel, and a glass.

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(31 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed (Waterfront View)

A bathroom with a granite countertop, two bottles of lotion, a towel, and a glass.

Standard Room, 1 Queen Bed (Waterfront View)

9.6 out of 10
Exceptional
(34 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

A bathroom with a granite countertop, two bottles of lotion, a towel, and a glass.

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(67 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

A bathroom with a granite countertop, two bottles of lotion, a towel, and a glass.

Standard Room

8.8 out of 10
Excellent
(34 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, Club lounge access, River View

A bathroom with a granite countertop, two bottles of lotion, a towel, and a glass.

Premium Room, 1 King Bed, Club lounge access, River View

9.8 out of 10
Exceptional
(8 reviews)
  • River view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Waterfront view)

A bathroom with a granite countertop, two bottles of lotion, a towel, and a glass.

Suite, 1 Bedroom (Waterfront view)

8.0 out of 10
Very good
(4 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Liverpool

Crowne Plaza Liverpool City Centre by IHG puts you in the heart of Liverpool, within just a 10-minute stroll of Liverpool Pier Head Ferry Terminal and Liverpool ONE. Highlights at this hotel include 2 restaurants, an indoor swimming pool and a gym. .The brasserie, Plaza Brasserie, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Hot tub, sauna and kids' swimming pool. 5382 square feet (500 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Places within a 15-minute walk of this 4-property class The Docks hotel include Cavern Club and The Beatles Story Museum.

What's nearby

  • Royal Liver Building - 2 min walk - 0.2 km
  • Liverpool ONE - 6 min walk - 0.6 km
  • Cavern Club - 7 min walk - 0.7 km
  • The Beatles Story Museum - 12 min walk - 1.1 km
  • M&S Bank Arena - 14 min walk - 1.2 km

Getting around

  • Liverpool James Street Station - 7 min walk
  • Liverpool (LPL-John Lennon) - 34 min drive

Restaurants

  • ‪The Coffee - ‬5 min walk
  • ‪Bean - ‬5 min walk
  • ‪Panoramic 34 Restaurant - ‬6 min walk
  • ‪Matou - ‬5 min walk
  • ‪Rise - ‬7 min walk

About this property

Crowne Plaza Liverpool City Centre by IHG

Crowne Plaza Liverpool City Centre by IHG offers its guests a kids' pool, an indoor pool, a health club, and a hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference space. A sauna, a terrace, and concierge services are also featured at the business-friendly Crowne Plaza Liverpool City Centre by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Liverpool hotel.

  • 159 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Conference rooms
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Crowne Plaza Liverpool City Centre by IHG offers 159 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. This Liverpool hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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  • Pet-friendly
  • Free Wi-Fi
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4.2 out of 5, Very good, 1,001 reviews
The price is AU$112
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (GBP 12 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 20 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.50 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Plaza Brasserie
  • The Lounge

Things to do

  • Children's pool
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5,382 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 19.50 per person
  • Fee for in-room wired Internet: GBP 12 per 24-hour period (rates may vary)
  • Uncovered self-parking fee: GBP 20.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Liverpool
Crowne Plaza Liverpool
Liverpool Crowne Plaza
Crowne Plaza Liverpool Hotel Liverpool
Crowne Plaza Liverpool Hotel
Crowne Plaza Liverpool City Centre Hotel
Liverpool Crowne Plaza

Frequently asked questions

What is the cancellation policy at Crowne Plaza Liverpool City Centre by IHG?

Crowne Plaza Liverpool City Centre by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Liverpool City Centre by IHG?

As of 8 Nov 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Liverpool City Centre by IHG on 15 Nov 2026 start from AU$166, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Liverpool City Centre by IHG?

Yep, Crowne Plaza Liverpool City Centre by IHG has an uncovered self car park with in/out privileges for GBP 20.00 per night. A self car park is also available, for a fee.

Are there any beaches close to Crowne Plaza Liverpool City Centre by IHG?

The closest beach to Crowne Plaza Liverpool City Centre by IHG is Crosby Beach (8.1 km).

Does Crowne Plaza Liverpool City Centre by IHG have a pool?

Crowne Plaza Liverpool City Centre by IHG has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Crowne Plaza Liverpool City Centre by IHG?

Crowne Plaza Liverpool City Centre by IHG features a health club, an indoor pool and 1 hot tub. All guestrooms come with premium bedding and 24-hour room service.

What makes Crowne Plaza Liverpool City Centre by IHG a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza Liverpool City Centre by IHG.

Does Crowne Plaza Liverpool City Centre by IHG serve breakfast?

Yeah, travelers highly rate the buffet breakfast here! Served weekdays from 6:30 AM to 10:30 AM and weekends between 7:00 AM and 11:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Crowne Plaza Liverpool City Centre by IHG?

No, Crowne Plaza Liverpool City Centre by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Liverpool City Centre by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Liverpool City Centre by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Crowne Plaza Liverpool City Centre by IHG?

No, only service animals are allowed.

Crowne Plaza Liverpool City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 696 out of 1003 reviews
Rating 8 - Good. 208 out of 1003 reviews
Rating 6 - Okay. 47 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 29 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I had an absolutely wonderful stay here, and I would definitely go back. Leah was so lovely and friendly, and so were all the other staff. Fantastic location and great amenities. Thank you for a wonderful stay
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in a good location for exploring Liverpool. Would stay here again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, nothing was too much trouble and the facilities were amazing. Great location to easily explore the city and the complimentary drinks and canapés at the Crowne Plaza social was an added bonus!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with friendliest staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel and staff,
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, lovely hotel, friendly staff and parking. The perfect hotel to stay for a trip to a fantastic city
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was splendid. Clean, all the right amenities. Had some good hours at breakfast, restaurant and the bar-attended space near the water (also outside terrace). Amazing friendly and helpful staff - really a big pleasure!
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top class breakfast and hotel staff incredibly friendly and warm
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great place to stay!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay at this hotel when in Liverpool always good and location is great
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and facilities. Staff very helpful
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very helpful when I had issues with the shower in my room. The breakfast oats/granola is epic!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far best the best we haved stayed in , in liverpool , everything about this hotel is a 5 / 5 , deffo booking again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place we have stayed at in liverpool
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and excellent hotel
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately I have nothing bad to say about it. We've been there 5 times now and just gets better. Everything seemed clean and working. Staff were attentive, helpful and looked like they enjoy their jobs. Breakfast was busy but well run.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location right on the docks of Liverpool, excellent hotel and lovely rooms. Great staff who are very helpful. Parking is great, but I think the price is a bit expensive for customers who are staying,
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet! Wonderful staff!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This is a spacious city centre hotel with the benefit of on-site parking directly on the riverside.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time we arrived the whole experience was excellent. Booking in was easy and fully explained about the wifi, breakfast and dinner. Room was very clean and shower was worked well.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Yes an excellent location.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff service was amazing and food was delicious!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely phenomenal. I forgot how friendly Liverpool as a city is.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time. The room was clean and the amenities in the room were great. The staff was friendly and helpful.
Stayed 2 nights in Apr 2026