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Crowne Plaza Cleveland Airport by IHG

3.5 star property
Suburban hotel with free airport shuttle and free local area shuttle

Photo gallery for Crowne Plaza Cleveland Airport by IHG

Sports facility
Exterior
Terrace/patio
Premium bedding, in-room safe, desk, blackout curtains
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Room service
The current price is AU$200
includes taxes & fees
4 May - 5 May

Explore the area

Map
7230 Engle Rd, Middleburg Heights, OH, 44130
  • Baldwin Wallace College
    ‪3 min drive‬
  • I-X Center
    ‪7 min drive‬
  • NASA Glenn Research Center
    ‪11 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Balcony

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

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Bar (on property)

Holiday Inn Cleveland Northeast - Mentor by IHG

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  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 724 reviews
The price is AU$198
includes taxes & fees
11 May - 12 May
Holiday Inn Cleveland Northeast - Mentor by IHG

About the area

Middleburg Heights

At Crowne Plaza Cleveland Airport by IHG you'll be within a 15-minute walk of Southwest General Health Center and 2 km (1.3 mi) from Baldwin Wallace College. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Tavolo 72, serves Italian cuisine and is open for breakfast, lunch and dinner. Enjoy the indoor swimming pool, 24-hour gym and sauna. 11 square feet (1 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6 AM and 10 AM. There's also free self parking, along with the convenience of a free airport shuttle. .Within a 20-minute drive of this 3.5-property class Middleburg Heights hotel, attractions include Progressive Field and Cleveland Metroparks Zoo.

What's nearby

  • Southwest General Health Center - 13 min walk - 1.2 km
  • Baldwin Wallace College - 3 min drive - 2.2 km
  • I-X Center - 7 min drive - 6.0 km
  • NASA Glenn Research Center - 11 min drive - 9.6 km
  • Cleveland Metroparks Zoo - 16 min drive - 17.5 km

Getting around

  • Brookpark Station - 7 min drive
  • Cleveland Station - 24 min drive
  • Cleveland Hopkins International Airport (CLE) - 12 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬6 min walk

About this property

Crowne Plaza Cleveland Airport by IHG

Suburban hotel with free airport shuttle and free local area shuttle
Crowne Plaza Cleveland Airport by IHG offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 11 square feet (1 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Cleveland Airport by IHG. An area shuttle within 5 mi and A roundtrip airport shuttle (available 24 hours) are free. Free self parking is available.

This 3.5-star Middleburg Heights hotel is smoke free.

  • 1 building
  • 238 guestrooms or units
  • 5 levels
  • Conference rooms
  • 11 sq ft of conference space
  • 1 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Crowne Plaza Cleveland Airport by IHG offers 238 accommodations with a safe and free newspapers. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Exterior

The Orbit Hotel, Trademark Collection by Wyndham

  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
  • Gym
4.6 out of 5, Wonderful, 1,435 reviews
The price is AU$186
includes taxes & fees
11 May - 12 May
The Orbit Hotel, Trademark Collection by Wyndham

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle up to 5 mi
  • Area shuttle
  • Free self parking on site
  • Extended parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: USD 12.95 for adults and USD 7.95 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tavolo 72

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Free area shuttle
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (11 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.95 for adults and from USD 7.95 for children
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Airport Crowne Plaza
Crowne Plaza Cleveland Airport
Crowne Plaza Hotel Cleveland Airport
Crowne Plaza Hotel Cleveland Airport Middleburg Heights, Ohio
Crowne Plaza Middleburg Heights
Crowne Plaza Cleveland Airport Hotel Middleburg Heights
Crowne Plaza Cleveland Airport Hotel
Crowne Plaza Cleveland Airport Middleburg Heights
Crowne Plaza Cleveland Airport Middleburg Heights, Ohio

Frequently asked questions

What is the cancellation policy at Crowne Plaza Cleveland Airport by IHG?

Crowne Plaza Cleveland Airport by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Cleveland Airport by IHG?

As of 30 Apr 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Cleveland Airport by IHG on 4 May 2025 start from AU$200.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Cleveland Airport by IHG?

Yep, Crowne Plaza Cleveland Airport by IHG has a free self car park.

Are there any beaches close to Crowne Plaza Cleveland Airport by IHG?

The closest beach to Crowne Plaza Cleveland Airport by IHG is Edgewater Beach (15 km).

Does Crowne Plaza Cleveland Airport by IHG have a pool?

Crowne Plaza Cleveland Airport by IHG has an indoor pool. The pool is open 9:00 AM to 9:00 PM.

Is Crowne Plaza Cleveland Airport by IHG family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Cleveland Airport by IHG is a hit with families.

Does Crowne Plaza Cleveland Airport by IHG serve breakfast?

Yeah, buffet breakfast is on offer daily between 6 AM and 10 AM.

Is there a free airport shuttle available at Crowne Plaza Cleveland Airport by IHG?

Yep, there's a free airport shuttle that runs 24 hours a day.

Is there a bar or restaurant at Crowne Plaza Cleveland Airport by IHG?

Yep, you can grab a meal at Crowne Plaza Cleveland Airport by IHG's onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at Crowne Plaza Cleveland Airport by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Cleveland Airport by IHG?

No, pets are not allowed.

Crowne Plaza Cleveland Airport by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 368 out of 1000 reviews
Rating 8 - Good. 298 out of 1000 reviews
Rating 6 - Okay. 143 out of 1000 reviews
Rating 4 - Poor. 104 out of 1000 reviews
Rating 2 - Terrible. 87 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Travelled with group
Disliked: Property conditions & facilities
The beds were comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Denean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Margaret, Sloatsburg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful and the hotel overall was clean. My room did not have full size towels and the toilet paper holders were both old and broken. The hallway smelled of weed, which is a complete turnoff; although I am finding this more and more at hotels.
Stayed 1 night in Jan 2025

6/10 Okay

Scott

Travelled with family
Liked: Staff & service
Disliked: Amenities
The ADA rooms we had were not appropriate. One did not allow for access around the bed with walkers. The other did not have appropriate safety bars near the toilets. The heaters in either room could not be adjusted. Check in was chaotic and the elevators were not working (only 1 of the 3 was running). It did not appear that there was enough staff to clean rooms for up coming guests.
Stayed 1 night in Jan 2025

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Stephanie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Couldn’t watch tv it’s broken
Stayed 2 nights in Jan 2025

4/10 Poor

Chester

Disliked: Cleanliness, staff & service, room comfort
When we first got there, employees were arguing at the front desk. Breakfast was poor and waitresses were poor. Our room was clean. The heat fan made a noise and we were next to the stairwell that smelled a marijuana.
Stayed 2 nights in Jan 2025

10/10 Excellent

shawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great. Restaurant and bar were excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

Cristina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

Couldnt sleep all night. Smelled like weed. Dirty and outdated. No hand soap. Toilet paper roll was falling off Disappointed.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Amenities, property conditions & facilities
A
Stayed 1 night in Dec 2024

8/10 Good

Vanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except for the driver of the shuttle. He wasn’t friendly and he made us miss our flight.
Stayed 1 night in Jan 2025

6/10 Okay

Adam, Defiance

Liked: Staff & service
Dated
Stayed 1 night in Jan 2025

2/10 Terrible

Zainab

Stayed 2 nights in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Kendall

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Great place to park for the airport. Pool was down for over 2 weeks which is definitely a perk for kids in colder areas. The shuttle took us to and from the airport. I did call and ask for a pack n play 3 different times for my baby and was told it would be available to me, after getting in from the airport at 3:30am and no where to sleep my baby, that was disappointing. I called down to ask a 4th time for one and was told she didn’t know where it was at and that she forgot to put one in my room. I mentioned this to another employee while checking out and she wasn’t very sympathetic at all. To parents this is a big deal
Stayed 1 night in Jan 2025

10/10 Excellent

Nathaniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was gery accommodating.
Stayed 5 nights in Dec 2024

8/10 Good

Linda

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
First the highs.. friendly staff, comfortable bed and pillows, linens and towels were clean and good quality, building seemed full but was quiet.. the lows, we were there 5 days visiting family. Our towels were changed out once and new toiletries added (given we didnt have any to start) our garbage was never emptied. Sooo service not so hot.the pool we specifically picked this hotel for was..closed.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jesse

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Could be better

Pool was closed (did not find out about that until check in). Room needs updating (curtains did not close all the way, water took 5 minutes to warm up, chair and ottoman were broken, bed was uncomfy). It's not all bad - it was clean and relatively nice, it just needs some TLC (and to inform guests at booking when the pool will be closed)
Stayed 1 night in Dec 2024

6/10 Okay

William

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
An old, tired building but OK for the cost. Location is good but the windows transmit sound well enough that on the 4th floor I could clearly hear the conversation every morning at 5am between the hotel/airport shuttle and riders. A small amount of mold in the shower. It's a renovation away from being great.
Stayed 7 nights in Nov 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly surprised

This was a blind stay. I was pleasantly surprised. The building is older and needs updated, but was very clean. The staff were very friendly. I would definitely recommend and stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Stojan

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Dec 2024

2/10 Terrible

Taylor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the worst time I've ever had. We went for a pool they lied they wont have a pool till 2025 we should get a refund. The staff was extremely mean
Stayed 1 night in Dec 2024

10/10 Excellent

Natasha

Stayed 2 nights in Dec 2024

4/10 Poor

Michael

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Poor Service, Out of DAte

The shuttle from the airport required more than an hour wait. In freezing temperatures, not fun (advertised every 30 minutes). Bar and restaurant at night had a single person working, so wait times were excessive and one item order could have been cooked longer. only 1 of 3 elevators operational. coffee mess in room did not work. TV limited stations old
Stayed 2 nights in Dec 2024