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Ouro Grand By Level Residences

4.0 star property

Photo gallery for Ouro Grand By Level Residences

Exterior
Fridge, microwave, oven, stovetop
Deluxe Apartment, 2 Bedrooms | In-room dining
Studio | Private kitchen
Hallway

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
R. do Crucifixo 6, Lisbon, Lisboa, 1100-182
  • Place, Commerce Square
    ‪2 min walk‬
  • Place, Rossio Square
    ‪5 min walk‬
  • Place, Santa Justa Elevator
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪10 min drive‬

Room options

View all photos for Deluxe Apartment, 2 Bedrooms

Egyptian cotton sheets, premium bedding, blackout curtains

Deluxe Apartment, 2 Bedrooms

  • 83 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Queen Sofa Bed

View all photos for Duplex, 2 Bedrooms, Terrace, City View

Egyptian cotton sheets, premium bedding, blackout curtains

Duplex, 2 Bedrooms, Terrace, City View

  • City view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for Apartment, 2 Bedrooms

Fridge, microwave, oven, stovetop

Apartment, 2 Bedrooms

  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

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About the area

Lisbon

Ouro Grand By Level Residences places you in the centre of Lisbon, within a short 5-minute stroll of popular places like Commerce Square and Santa Justa Elevator. .You can enjoy a flat-screen TV with digital channels, and each apartment features free WiFi, a dining area and an espresso maker. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include free toiletries and premium bedding. A living room, a hairdryer and an iron/ironing board are also available. Housekeeping is not available. .This smoke-free apartment building offers free WiFi in public areas, concierge services and luggage storage. Additionally, you'll find a lift. There's also the convenience of an airport shuttle.
View more Apartments in Lisbon DistrictOpens in a new window

What's nearby

  • Commerce Square - 2 min walk - 0.2 km
  • Rua Augusta Arch - 3 min walk - 0.3 km
  • Rossio Square - 5 min walk - 0.5 km
  • Santa Justa Elevator - 5 min walk - 0.5 km
  • Avenida da Liberdade - 10 min walk - 0.9 km

Getting around

  • Rua da Conceição Stop (28E) - 1 min walk
  • Rossio Station - 8 min walk
  • Lisbon (LIS-Humberto Delgado) - 34 min drive

Restaurants

  • ‪Casa Portuguesa do Pastel de Bacalhau - ‬2 min walk
  • ‪Pastelaria Néné - ‬2 min walk
  • ‪Delirium Café Lisboa - ‬2 min walk
  • ‪Brew - ‬1 min walk
  • ‪Cotidiano - ‬1 min walk

About this property

Ouro Grand By Level Residences

As a guest of Ouro Grand By Level Residences, you'll find concierge services and a lift. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Lisbon apartment is smoke free.

  • 12 guestrooms or units
  • Storage area for luggage
  • Concierge
  • Lift
  • No smoking on site
Ouro Grand By Level Residences offers 12 air-conditioned accommodations with espresso makers and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Accommodation at this 4-star apartment has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and blackout curtains.

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Front of property
Mouraria Lisboa Hotel
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  • Air-conditioning
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Bedrooms

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with digital channels

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Iron/ironing board
  • Luggage storage
  • No housekeeping service

Location highlights

  • In a historical district
  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 12 units

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 35 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds. This property accepts cash. For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

Property Registration Number 75862/AL

Property is also known as

Ouro Grand Level Residences Apartment Lisbon
Ouro Grand Level Residences Apartment
Ouro Grand Level Residences Lisbon
Ouro Grand Level Residences
Ouro Grand By Level Residences Lisbon
Ouro Grand By Level Residences Apartment
Ouro Grand By Level Residences Apartment Lisbon

Frequently asked questions

What is the cancellation policy at Ouro Grand By Level Residences?

Ouro Grand By Level Residences offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Ouro Grand By Level Residences?

Yep, Ouro Grand By Level Residences is a short 8-minute walk from Ribeira das Naus.

Does Ouro Grand By Level Residences serve breakfast?

You bet, breakfast is available daily.

Is there a free airport shuttle available at Ouro Grand By Level Residences?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Ouro Grand By Level Residences?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Ouro Grand By Level Residences?

No, pets are not allowed.

Ouro Grand By Level Residences Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 48 out of 67 reviews
Rating 8 - Good. 15 out of 67 reviews
Rating 6 - Okay. 3 out of 67 reviews
Rating 4 - Poor. 1 out of 67 reviews
Rating 2 - Terrible. 0 out of 67 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Located in a very convenient and walkable area. Staff were very helpful and responsive. The apartments are spacious, clean, and comfortable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tal

Travelled with family
Liked: Cleanliness, room comfort

Perfect location for family gateway in Lisbon

Great location, smooth self check-in, clean house with all amenities you need. Would highly recommend it to anyone who's visiting Lisbon.
Stayed 1 night in Jul 2024

10/10 Excellent

Jens

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Charli

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location to everything. Apartment is very spacious and was ready ahead of schedule
Stayed 2 nights in Jul 2023

10/10 Excellent

natalie

Travelled with family
Liked: Cleanliness, room comfort

Perfect place for a city break with a young family

Central location with excellent access to shops, pastels road and restaurants. Check in was easy and the apartment was fully stocked with milk, breakfast and amenities for the family. Just perfect!
Stayed 3 nights in Jul 2023

8/10 Good

Donna

Travelled with group
Liked: Cleanliness, room comfort

March visit

My friend and I had a lovely stay in Lisbon. The only issue we had was a beeping sound that didn't stop. Couldn't figure out where it was.
Stayed 6 nights in Mar 2023

8/10 Good

Oxana, St.Charles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is great, everything is walking distance, Don't think to rent and drive around. Very narrow streets, no parking, crowded. Uber is very cheap. Apartment was clean, big. Bed was terrible, you couldn't turn around without shaking all bed, mattress very uncomfortable, my husband had back pain, so, he could not get up in the morning. We did not care about their breakfast much except fruits. Breakfast was milk (every day 1 L) juice, loaf of bread (every day fresh one) or plain sandwich rolls, yogurt, cheese , cereal, fruits. We end up with 4 L of juice, milk, bags of bread. I emailed to them asking not to bring it anymore because we don't eat it. We just didn't want to waist the food. It was so many coffee shops with amazing pastries around, we were eating there. Who wants to eat plain boring food in the room?! :) It was safe in the area. We would stay there again. Also their check in time 3pm, we came 35 min early, and we have to wait exactly 3pm.
Stayed 4 nights in Mar 2023

10/10 Excellent

Tonya, BLAINE

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved everything about Ouro Grand: the food, location and accommodation were amazing!

10/10 Excellent

Kushak

Stayed 1 night in Mar 2023

4/10 Poor

John

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Could have been so much better. Disappointing!
Stayed 4 nights in Feb 2023

10/10 Excellent

Kristine M

Travelled with family
Liked: Cleanliness, room comfort

Great location!!

Beautiful apartment! Spacious very clean, comfortable and in a great location! Tram 28 stops right on the corner! Great communication and very friendly! They have a storage room to hold luggage if you arrive early and self check in is very easy! We had a great time! Would highly recommend a stay here!
Stayed 1 night in Oct 2022

10/10 Excellent

MARK

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is large, modern and clean. It is in a convenient location close to public transportation.
Stayed 1 night in Sep 2022

10/10 Excellent

Orlene

Travelled with family
Liked: Cleanliness, room comfort

Highly recommend this place !

Staying at Ouro Grand by Level Residences was an experience. Great location, the unit that we stayed in (1K) was spacious, clean, great furniture and very safe ! The daily breakfast was really appreciated and the times that I seek for additional services was superior. Highly recommend this place !
Stayed 4 nights in Sep 2022

10/10 Excellent

Owen

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The apartment was so beautiful and stylish and had many thoughtful details. The continental breakfast was delicious. The host kindly prepared a baby crib for us which we are appreciative of.
Stayed 1 night in Aug 2022

10/10 Excellent

Erika, alexandria

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodations! Would highly recommend!
Stayed 4 nights in Jul 2022

10/10 Excellent

Kris

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was beyond expectations. Friendly manager and doorman. Soo was fantastic. Nice fruit, food and breakfast provided. Room was very roomy and comfy with all the amenities needed for a family and more. Location was perfect. Will definitely recommend and if ever back in Lisbon I will be glad to visit again.
Stayed 7 nights in Jul 2022

10/10 Excellent

Tu

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2022

10/10 Excellent

Debra

Stayed 2 nights in Jun 2022

8/10 Good

Ken

Stayed 1 night in Jun 2022

10/10 Excellent

Oana Alexandra

Travelled with group
Liked: Cleanliness, room comfort

Large apartment in the center

Great apartment with everything you may need. Amazing location and quality furnishings.
Stayed 1 night in Jun 2022

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, room comfort

Perfect stay for our family of 4!

This was the first time booking an apartment through hotels.com. Our place was perfect. We found a great rate for a 2 BR / 2 Bath. The arrival was easy and we were able to store luggage with the doorman. The delivery of fresh bread and the stocking of the frig was great. Felt like they had gone to the market for us. Super clean. Great location. Awesome cafe right downstairs. I am going to lol for more apartment booking options back in the US as well.
Stayed 1 night in Jun 2022

10/10 Excellent

Barbara S

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful, comfortable apartment with a delightful roof-top terrace. Even has a washing machine and a complete kitchen - but no microwave. We loved staying here and will visit again. Amazing location - close to everything or transportation very close by. Lovely staff, easy to get keys. Even helped us store our luggage after check-out.
Stayed 2 nights in May 2022

10/10 Excellent

LEONARDO P, El Paso

Liked: Cleanliness
Stayed 2 nights in Mar 2022

10/10 Excellent

LEONARDO, El Paso

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is very nice and super comfortable, it is located in a good place.
Stayed 1 night in Mar 2022