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5.0 out of 5

"Very good and exciting and nice and the staff very pleasant " More

By a verified traveller on Sun 28 Apr 2019

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Hotel Description

Hotel Real Palacio places you in the center of Lisbon, connected to a shopping center and within a 30-minute stroll of Gulbenkian Museum and Rossio Square. Highlights at this luxury hotel include 2 bars/lounges, a restaurant, and a gym.

The restaurant, Real Cozinha Restaurante, serves Portuguese cuisine. Real Sports Bar is the hotel's own sports bar. Enjoy the gym, spa tub, and sauna. Business amenities include meeting rooms, a 24-hour business center, and conference space. Other amenities include free WiFi in public areas, concierge services, and a 24-hour front desk. Buffet breakfast is available daily between 7 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle.

With a stay at this 5-star Lisbon City Center hotel, you'll be 3 km (1.9 mi) from Castle of São Jorge and 3.2 km (2 mi) from Commerce Square.

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$179* Per night/room 31 Mar. - 1 Apr.

Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Real Palacio ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Real Palacio

5 out of 5
Very good and exciting and nice and the staff very pleasant

Posted by on 28 Apr. 2019

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Comment from Hotel Management

1 May 2019 by Ana Cláudia Branco - Real Experience Manager

Dear Guest, It was a real pleasure reading your review and to know how much you enjoyed your stay with us. We are very happy to learn that you enjoyed our Hotel and our staff. Thank you so much for leaving us your feedback regarding your stay at our Hotel. We look forward to welcoming you again. Kind regards, Ana Cláudia Branco - Real Experience Manager

Property Features

Hotel Real Palacio offers its guests a health club, a spa tub, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Hotel Real Palacio. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 5-star Lisbon hotel is smoke free.

  • 1 building
  • 147 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2004
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Sete Rios Station (2.1 km / 1.3 mi)
  • Metro station: Sao Sebastiao Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Real Palacio offers 147 accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.

Real Cozinha Restaurante - This restaurant specializes in Portuguese cuisine. Guests can enjoy drinks at the bar.

Real Sports Bar - Onsite sports bar. Open daily.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

  • No rollaway/extra beds available
  • Property Registry Number – 1346
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Online Penalty Collection
  • LGBTQIA friendly
  • Property is not currently implementing any enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self parking fee: EUR 9 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Palacio Real
  • Hotel Real Palacio
  • Hotel Real Palacio Lisbon
  • Palacio Hotel
  • Real Palacio
  • Real Palacio Hotel
  • Real Palacio Lisbon
  • Real Palacio Hotel Lisbon
  • Hotel Real Palacio Hotel
  • Hotel Real Palacio Lisbon
  • Hotel Real Palacio Hotel Lisbon

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.