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Help Yourself Hostels - Restelo

2.0 star property
Hostel in Lisbon with a 24-hour front desk

Photo gallery for Help Yourself Hostels - Restelo

Individually decorated, individually furnished, free WiFi
Interior detail
Terrace/patio
Lobby sitting area
Interior detail

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • 24/7 front desk
  • Pet-friendly
  • Free WiFi

Explore the area

View map
R. Pedro de Sintra 17, Lisbon, Lisboa, 1400-277
  • Place, Jerónimos Monastery
    ‪17 min walk‬
  • Place, Belém Cultural Center
    ‪18 min walk‬
  • Place, Belém Tower
    ‪3 min drive‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Individually furnished
Individually decorated
Full-sized fridge/freezer
Dishwasher
Hairdryer
4 bathrooms
Bidet
Oven
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Bed

View all photos for Standard Shared Dormitory, Shared Bathroom (1 bed in a mixed shared dormitory)

Standard Shared Dormitory, Shared Bathroom (1 bed in a mixed shared dormitory)

Standard Shared Dormitory, Shared Bathroom (1 bed in a mixed shared dormitory)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Full-sized fridge/freezer
Dishwasher
Hairdryer
4 bathrooms
Bidet
Oven
  • 25 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the area

Lisbon

At Help Yourself Hostels - Restelo you'll be within a 20-minute walk of Jerónimos Monastery and 1.7 km (1 mi) from Pastéis de Belém. Highlights at this hostel include free in-room WiFi. .This pet-friendly hostel offers free WiFi in public areas, a 24-hour front desk and a terrace. Plus you'll find luggage storage. .Attractions within a 10-minute drive of this Restelo hostel include Rossio Square and Belém Tower.
View more Hostels in Lisbon DistrictOpens in a new window

What's nearby

  • Restelo Stadium - 12 min walk - 1.0 km
  • Jerónimos Monastery - 17 min walk - 1.4 km
  • Pastéis de Belém - 18 min walk - 1.6 km
  • Belém Cultural Center - 18 min walk - 1.6 km
  • Belém Tower - 3 min drive - 1.9 km

Getting around

  • Belem Station - 3 min drive
  • Cç. Ajuda (GNR) Stop - 18 min walk
  • Lisbon (LIS-Humberto Delgado) - 24 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Jorge d'Amália - ‬17 min walk
  • ‪Anemia - ‬18 min walk
  • ‪Mestrias - ‬19 min walk
  • ‪Manápula - ‬19 min walk

About this property

Help Yourself Hostels - Restelo

Hostel in Lisbon with a 24-hour front desk
Help Yourself Hostels - Restelo offers its guests a terrace. WiFi is free in public spaces.

This Lisbon hostel is smoke free.

  • 30 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • No smoking on site
Help Yourself Hostels - Restelo offers 30 shared accommodations with a hairdryer. Each accommodation is individually furnished and decorated. This Lisbon hostel provides complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Bathrooms include a shower and bidets.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • High chair
  • In-room full-sized refrigerator/freezer

Conveniences

  • 24-hour front desk
  • Luggage storage

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Hair dryer
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Mixer
  • Oven
  • Shared kitchen access
  • Toaster
  • Toaster oven

More

  • Individual decor
  • Individual furnishings
  • Shared accommodation

Policies

Check-in

Check-in start time: 7:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 3:00 PM
Contactless check-out

Special check-in instructions

The front desk is open daily from 11:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per pet, per night, plus a deposit of EUR 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: EUR 10 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No on-site parking is available. This property accepts cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Help Yourself Hostels Restelo
Help Yourself Hostels - Restelo Lisbon
Help Yourself Hostels - Restelo Hostel/Backpacker accommodation

Frequently asked questions

What is the cancellation policy at Help Yourself Hostels - Restelo?

Help Yourself Hostels - Restelo offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Help Yourself Hostels - Restelo?

The closest beach to Help Yourself Hostels - Restelo is Costa da Caparica Beach (8.6 km).

Is there a free airport shuttle available at Help Yourself Hostels - Restelo?

No, Help Yourself Hostels - Restelo does not offer an airport shuttle service.

What time are check-in & check-out at Help Yourself Hostels - Restelo?

Check-in begins at 7:00 PM. Check-out time is 3:00 PM.

Help Yourself Hostels - Restelo Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 29 out of 70 reviews
Rating 8 - Good. 18 out of 70 reviews
Rating 6 - Okay. 13 out of 70 reviews
Rating 4 - Poor. 2 out of 70 reviews
Rating 2 - Terrible. 8 out of 70 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Vishwanath

Stayed 2 nights in Jul 2025

10/10 Excellent

Galia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place with great people, everyone was helpful and attentive! Definitely recommend for someone looking for a comfortable and economic place.
Stayed 1 night in Jul 2025

10/10 Excellent

James

Stayed 1 night in May 2025

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo e muito confortável

Gostei muito! A limpeza é muito bem feita todos os dias, os atendentes são bem educados. As camas são bem confortáveis e a roupa de cama é nova, com toalha boa também. O ambiente é bem confortável e prezam pelas regras e a ordem. Um agradecimento especial para o colaborador Saul, ele foi muito gentil, acolhedor e um excelente profissional!
Stayed 24 nights in Mar 2025

10/10 Excellent

Zeke

Stayed 1 night in Feb 2025

2/10 Terrible

Salem

Disliked: Cleanliness, staff & service
Firstly, the communication was abysmal. I tried calling the hostel multiple times before my arrival, but no one answered,they were unhelpful and seemed disinterested. This lack of communication left me feeling stranded and uncertain about my accommodation. Upon arrival, I rang the doorbell for more than 30 minutes, but no one opened the door. This let me decide to cancel my reservation. Overall, my experience with Help Your Self Hostel was one of the worst experience I ever had. The pounication, lack of basic hospitality. I would strongly advise against staying at this hostel and recommend finding a more reputable and well-managed accommodation option.
Stayed 2 nights in Jan 2025

2/10 Terrible

Arul

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid at any cost if you can. They make you get bounced around between Expedia and them and simply do not care about the customers. This was the worst experience we have had during any of our trips worldwide. We should have looked closer at the other reviews before we booked here.
Stayed 15 nights in Jul 2024

10/10 Excellent

vito armando

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking
Stayed 1 night in May 2024

8/10 Good

Vicento

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place in a calm area. Receptionist Richard did a great job in assisting me with any queries.
Stayed 1 night in May 2024

10/10 Excellent

Yesi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was at staying in this place for 4 nights and I have wonderful time, Staff and Owner are very helpful and friendly. House is charming
Stayed 5 nights in May 2024

10/10 Excellent

evaristo nunes de andrade, SINGAPORE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hostel com um staff de primeira.
Stayed 1 night in Jan 2024

2/10 Terrible

jander

Stayed 1 night in Oct 2023

10/10 Excellent

Simar

Stayed 1 night in Sep 2023

10/10 Excellent

Isabella

Travelled with family and small children
100/100 Apesar que no tienes aire acondicionado, es una opción barata para ir a Lisboa. Es muy limpio y lindo.
Stayed 2 nights in Jun 2023

8/10 Good

Mario

Stayed 7 nights in Sep 2022

8/10 Good

john

Its close to belem attractions and its a quiet place to sleep.
Stayed 1 night in Jul 2022

10/10 Excellent

KARIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in May 2022

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2021

2/10 Terrible

Abdel Hamid

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good for family with kids
Stayed 1 night in Sep 2021

6/10 Okay

Mats Mazen Jafar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kort vistelse

Kändes otryggt av män som går runt med underkläder, sent på natten och mycket rökeri vid entrén som vår rum ligger över.
Stayed 5 nights in Aug 2025

8/10 Good

NORA

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
O local é bom, mas tem poucas opções de transporte para o centro.
Stayed 1 night in Jul 2025

6/10 Okay

MANA

Travelled with family and small children
値段に合った施設です。 日本人の清潔の感覚だと少し合わないかもしれません。
Stayed 1 night in Jul 2025

8/10 Good

Aline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo

Achei bem limpo, a localizacao foi boa o pastel de Belém, Jerónimos, torre de Belém 20 min andando. O uber em. Portugal é barato vale a pena.a coisa que nos encomodou bastante foi a cama que por ser de ferro fazia muito barulho quando a gente se mexe e o banheiro poderia ter alguns ganchos para pendurar nossas coisas. No mais gostei da estadia, foi a opcao mais barata de Lisboa.
Stayed 4 nights in Apr 2025

2/10 Terrible

Souhila

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible a fuir

Bonjour Je me suis présenté à l’hôtel j’avais réserver au préalable il mon pas accepté et il ont pas rembourser le montant dépenser Je suis très déçu de cet accueil le personnel est incapable de trouver une réservation et ne veulent rien entendre donc moi j’ai pas séjourné à cet hôtel Personnel agressive , c’est des voleurs . Donc j’ai dû réserver un autre hôtel . Si jamais vous voulez aller à cet ville horrible évitez d’aller à cet hôtel ne perdez pas votre argent et votre temps . Question sécurité vous n’êtes pas en sécurité avec ces gens là .
Stayed 5 nights in Mar 2025

6/10 Okay

giovandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Não ruim para 1 noite

Lugar tranquilo mas as camas não eram tão boas, mas estavam limpas e o quarto era seguro
Stayed 1 night in Feb 2025