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Chiado Mercy - Lisbon Best Apartments

4.0 star property
Apartments with kitchenettes, 7-minute walk to Rossio Square

Photo gallery for Chiado Mercy - Lisbon Best Apartments

Hallway
Standard Apartment, 2 Bedrooms | Dining room
Standard Apartment, 1 Bedroom | View from room
Superior Apartment, 1 Bedroom
Superior Apartment, 2 Bedrooms | Living area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

View map
Rua da Misericórdia, 116, Lisbon, 1200-273
  • Place, Rossio Square
    ‪3 min walk‬
  • Place, Santa Justa Elevator
    ‪5 min walk‬
  • Place, Avenida da Liberdade
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 76 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 104 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 3 Bedrooms

Superior Apartment, 3 Bedrooms

Superior Apartment, 3 Bedrooms

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 132 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 2 Twin Beds and 1 Double Sofa Bed

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About the area

Lisbon

At Chiado Mercy - Lisbon Best Apartments you'll be within just a 10-minute stroll of popular attractions like Rossio Square and Santa Justa Elevator. .Each apartment is individually furnished and features a flat-screen TV with satellite channels, along with free WiFi, an espresso maker and a safe. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include premium bedding, slippers and free toiletries. A living room, a hairdryer and an iron/ironing board are also available. Limited housekeeping is available. .This pet-friendly apartment building offers free WiFi in public areas, tour/ticket assistance and luggage storage. Additionally, you'll find a lift. There's also limited parking, along with the convenience of an airport shuttle.
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What's nearby

  • Rossio Square - 3 min walk - 0.3 km
  • Santa Justa Elevator - 5 min walk - 0.5 km
  • Avenida da Liberdade - 5 min walk - 0.5 km
  • Restauradores Square - 6 min walk - 0.5 km
  • Commerce Square - 8 min walk - 0.7 km

Getting around

  • Largo Trindade Coelho Stop - 1 min walk
  • Rossio Station - 5 min walk
  • Lisbon (LIS-Humberto Delgado) - 28 min drive

Restaurants

  • ‪Bairro do Avillez - ‬2 min walk
  • ‪Cervejaria Trindade - ‬1 min walk
  • ‪Bistro 100 Maneiras - ‬1 min walk
  • ‪Casa Dos Pescados - ‬1 min walk
  • ‪Oficina do Duque - ‬2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Chiado Mercy - Lisbon Best Apartments

Apartments with kitchenettes, 7-minute walk to Rossio Square
Chiado Mercy - Lisbon Best Apartments offers its guests tour/ticket assistance and a lift. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Lisbon apartment is smoke free.

  • 17 guestrooms or units
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site
Chiado Mercy - Lisbon Best Apartments offers 17 air-conditioned accommodations with espresso makers and a safe. Each accommodation is individually furnished. Beds feature premium bedding. Accommodation at this 4-star apartment has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking
  • Wheelchair-accessible parking available

Family friendly

  • Baby bath
  • Free cot
  • Highchair
  • Travel cot

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV with satellite channels

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 13 kg per pet
  • Fee: EUR 20 per accommodation per night
  • Service animals exempt from fees
  • Deposit: EUR 200 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • In-room accessibility
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Housekeeping (limited availability)
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In a shopping district
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 17 units
  • Individual furnishings
  • Traditional architecture

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • Pets: EUR 20 per accommodation, per night, plus a deposit of EUR 200 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 29 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 3)
  • Pet deposit: EUR 200 per stay
  • Pet fee: EUR 20 per accommodation, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned.

Property Registration Number No Registration ID

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Chiado Mercy Lisbon Best Apartments Apartment Lisbon
Chiado Mercy Lisbon Best Apartments Apartment
Chiado Mercy Lisbon Best Apartments Lisbon
Chiado Mercy Lisbon Best Apartments
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Chiado Mercy Lisbon Apartments
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Chiado Mercy - Lisbon Best Apartments Apartment
Chiado Mercy - Lisbon Best Apartments Apartment Lisbon

Frequently asked questions

What is the cancellation policy at Chiado Mercy - Lisbon Best Apartments?

Chiado Mercy - Lisbon Best Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Chiado Mercy - Lisbon Best Apartments?

Onsite parking is limited.

Are there any beaches close to Chiado Mercy - Lisbon Best Apartments?

Yep, Chiado Mercy - Lisbon Best Apartments is a short 10-minute walk from Ribeira das Naus.

Is Chiado Mercy - Lisbon Best Apartments family-friendly?

You bet! With amenities such as highchairs and baby baths in the guestrooms, it's no surprise that Chiado Mercy - Lisbon Best Apartments is a hit with families.

Is there a free airport shuttle available at Chiado Mercy - Lisbon Best Apartments?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Chiado Mercy - Lisbon Best Apartments?

Check-in begins at 3 PM. Check-out time is noon.

Chiado Mercy - Lisbon Best Apartments Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 308 out of 336 reviews
Rating 8 - Good. 24 out of 336 reviews
Rating 6 - Okay. 2 out of 336 reviews
Rating 4 - Poor. 1 out of 336 reviews
Rating 2 - Terrible. 1 out of 336 reviews

10/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kyung Min

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was clean, modern and well equipped. The staff dropped off a surprise cake to celebrate a birthday. It was a nice touch for a lovely stay. We will definitely stay again in the future.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfectly equipped, very clean, nice decoration, very comfortable. Everything was very neat. I would definitely stay there again in the future. 👌
Stayed 5 nights in Aug 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property is at a perfect location with everything nearby, including the Metro! It’s clean and we thoroughly enjoyed staying here. Communication was very smooth with the team. Would highly recommend and would stay here again on our next visit!
Stayed 6 nights in Aug 2025

10/10 Excellent

Kisha

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location is great! Lots to see, do and eat in walking distance. Underground parking is a bonus. Check-in was seamless thx Yuran! Space is clean, well kept and updated. We are a family of 4 (teens 17 and 13). We were all super comfortable.
Stayed 4 nights in Aug 2025

10/10 Excellent

Lenda

Liked: Cleanliness, room comfort

Amazing apartment in Lisbon, great location

We had the 3 bedroom/3 bath apartment and it was perfect for the 6 members of our family. Very clean, air conditioning worked great, good amenities like our own small washer/dryer. The windows had very good sound proofing to keep out the street noise. The Pizza Hut downstairs was super convenient for our kids who are very picky eaters. The location was great in general with many nearby restaurants and shops. Ben, our host who greeted us, was fantastic. He went over the whole apartment and how to use the amenities. He also sent us restaurant recommendations and helped us book a TukTuk tour. HIGHLY recommend these apartments!
Stayed 4 nights in Aug 2025

10/10 Excellent

JENNIFER, Tampa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, comfortable place for our family.
Stayed 2 nights in Aug 2025

10/10 Excellent

Salim A, Granite Bay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property . Great location. Very professional team/staff .
Stayed 4 nights in Jul 2025

10/10 Excellent

Bryan WS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good location for getting around Lisbon. Clean, secure and bright apartment. Many good restaurants in close vicinity. Comfortable beds but needed to move slightly to open/close window shutters. Ben the agent was very friendly, patient and informative.
Stayed 5 nights in Jul 2025

10/10 Excellent

Wendi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were so pleasantly surprised by this hotel! Our apartment was as pictured - something that’s rare these days. Amazing views from the windows. Walkable to everything (mind the hills, though). Lots of space inside! Our little family of 3 was thrilled to have 2 bathrooms and a big refrigerator to hold all of the yummy leftovers from the incredible restaurants nearby. It was our first stay in Lisbon and would definitely book this property again.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, room comfort

Great Place

Beautiful apartment with a great location. Included welcome items like cold bottles of water and fruit. Included soaps, detergents, etc…
Stayed 2 nights in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Sylvie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is situated in the best area in Chiado, close to everything. It is beautiful and very clean. Easy to communicate with the management. We arrived earlier so they stored our luggage so we can go visit the city and have lunch
Stayed 3 nights in Jun 2025

10/10 Excellent

Winnie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was very spacious compared to other apartment hotels. Although they don't have a check in counter, check in was very smooth. The area is close to many attractions, it's a nice little gem.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location and the space was a good size, clean and well equipped. Parking was great and communication with the hotel was easy and efficient. We highly recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Katherine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
An amazing, clean, comfortable, convenient, nice place to stay in a wonderful part of Lisbon. The apartment was perfect, in a great location, and the communication was amazing. Would definitely stay here again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Louise Frances

Liked: Cleanliness, property conditions & facilities
Communication was fantastic, lovely appartment, walkable to everything we wanted to see. Highly recommend.
Stayed 3 nights in May 2025

10/10 Excellent

Zach

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment and great location in Chiado. Exceptional service from their team
Stayed 2 nights in May 2025

10/10 Excellent

Faith

Travelled with family
Liked: Cleanliness, room comfort

Best family apartment

Huge apartment. Each room has a bathroom and the dining area was spacious. Had all we needed for a comfortable stay. Would stay again especially since the location is very convenient to get around old Lisbon.
Stayed 2 nights in May 2025

10/10 Excellent

Frederique

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location but a little loud at night. Perfect accommodations.
Stayed 3 nights in Apr 2025

10/10 Excellent

mario, North Vancouver

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
beautiful apartment, very comfortable amenities in a great location to explore lisbon
Stayed 3 nights in Mar 2025

10/10 Excellent

Gerard

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

T

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious room and comfortable bed. Quiet and safe area. Staff is friendly and provides good info. When our adapter didn't work, they sent us 3 adapters to use.
Stayed 5 nights in Mar 2025

10/10 Excellent

Amy, Chicago

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
One of the best stays we have ever had! Mafalda was wonderful - so communicative and helpful. She explained everything in the apartment and provided guidance throughout our stay. The apartment itself is beautiful and was perfect for our time in Lisbon. We will definitely be back and will recommend Chiada Mercy to anyone traveling to Lisbon!
Stayed 3 nights in Mar 2025

10/10 Excellent

Tamsen

Liked: Cleanliness, property conditions & facilities
Lovely apartment, fabulous area (walking distance to many great sites and restaurants), and very professional and easy check in. Would highly recommend.
Stayed 4 nights in Mar 2025

10/10 Excellent

Vanessa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This apartment exceeded our expectations. We were very warmly welcomed before the check in time. The host was very responsive on text. The apartment itself was amazing. It had great views of the river and sao jorge castle. It is very well located, close to all attractions in the city. We loved walking everywhere. The apartment has many fixtures which are very thougtful and detailed. Everything was catered for. We were even left a gift at departure. Highly highly recommend this property
Stayed 4 nights in Feb 2025