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Chiado Mercy - Lisbon Best Apartments

4.0 star property

Photo gallery for Chiado Mercy - Lisbon Best Apartments

Standard Apartment, 2 Bedrooms | Bathroom
Superior Apartment, 1 Bedroom | Living area
Hallway
View from property
Superior Apartment, 2 Bedrooms | Living area

Reviews

10 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Rua da Misericórdia, 116, Lisbon, 1200-273
  • Place, Rossio Square
    ‪3 min walk‬
  • Place, Santa Justa Elevator
    ‪5 min walk‬
  • Place, Avenida da Liberdade
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪14 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom

  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms

  • 76 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms

  • 104 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment, 3 Bedrooms

Superior Apartment, 3 Bedrooms

Superior Apartment, 3 Bedrooms

  • 132 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Lisbon

At Chiado Mercy - Lisbon Best Apartments you'll be within just a 10-minute stroll of popular attractions like Rossio Square and Avenida da Liberdade. .Each apartment is individually furnished and features a flat-screen TV with satellite channels, along with free WiFi, an espresso maker and a safe. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include premium bedding, slippers and free toiletries. A living room, a hairdryer and an iron/ironing board are also available. Limited housekeeping is available. .This pet-friendly apartment building offers free WiFi in public areas, tour/ticket assistance and luggage storage. Additionally, you'll find a lift. There's also limited parking, along with the convenience of an airport shuttle.
View more Apartments in Lisbon DistrictOpens in a new window

What's nearby

  • Rossio Square - 3 min walk - 0.3 km
  • Santa Justa Elevator - 5 min walk - 0.5 km
  • Avenida da Liberdade - 5 min walk - 0.5 km
  • Restauradores Square - 7 min walk - 0.6 km
  • Commerce Square - 8 min walk - 0.7 km

Getting around

  • Largo Trindade Coelho Stop - 1 min walk
  • Rossio Station - 5 min walk
  • Lisbon (LIS-Humberto Delgado) - 28 min drive

Restaurants

  • ‪Cervejaria Trindade - ‬1 min walk
  • ‪Bairro do Avillez - ‬2 min walk
  • ‪Valdo Gatti - ‬2 min walk
  • ‪Toca da Raposa - ‬2 min walk
  • ‪Casa Dos Pescados - ‬1 min walk

About this property

Chiado Mercy - Lisbon Best Apartments

Chiado Mercy - Lisbon Best Apartments offers its guests tour/ticket assistance and a lift. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Lisbon apartment is smoke free.

  • 17 guestrooms or units
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site
Chiado Mercy - Lisbon Best Apartments offers 17 air-conditioned accommodations with espresso makers and a safe. Each accommodation is individually furnished. Beds feature premium bedding. Accommodation at this 4-star apartment has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking
  • Wheelchair-accessible parking available

Family friendly

  • Baby bath
  • Free cot
  • Highchair
  • Travel cot

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV with satellite channels

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 13 kg per pet
  • Fee: EUR 20 per accommodation per night
  • Service animals exempt from fees
  • Deposit: EUR 200 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • In-room accessibility
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Limited housekeeping
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In a shopping district
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 17 units
  • Individual furnishings
  • Traditional architecture

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • Pets: EUR 20 per accommodation, per night, plus a deposit of EUR 200 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 29 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 3)
  • Pet deposit: EUR 200 per stay
  • Pet fee: EUR 20 per accommodation, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned.

Property Registration Number No Registration ID

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Chiado Mercy Lisbon Best Apartments Apartment Lisbon
Chiado Mercy Lisbon Best Apartments Apartment
Chiado Mercy Lisbon Best Apartments Lisbon
Chiado Mercy Lisbon Best Apartments
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Chiado Mercy Lisbon Apartments
Chiado Mercy - Lisbon Best Apartments Lisbon
Chiado Mercy - Lisbon Best Apartments Apartment
Chiado Mercy - Lisbon Best Apartments Apartment Lisbon

Frequently asked questions

What is the cancellation policy at Chiado Mercy - Lisbon Best Apartments?

Chiado Mercy - Lisbon Best Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Chiado Mercy - Lisbon Best Apartments?

Onsite parking is limited.

Are there any beaches close to Chiado Mercy - Lisbon Best Apartments?

Yep, Chiado Mercy - Lisbon Best Apartments is a short 10-minute walk from Ribeira das Naus.

Is Chiado Mercy - Lisbon Best Apartments family-friendly?

You bet! With amenities such as highchairs and baby baths in the guestrooms, it's no surprise that Chiado Mercy - Lisbon Best Apartments is a hit with families.

Is there a free airport shuttle available at Chiado Mercy - Lisbon Best Apartments?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Chiado Mercy - Lisbon Best Apartments?

Check-in begins at 3 PM. Check-out time is noon.

Chiado Mercy - Lisbon Best Apartments Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 324 out of 352 reviews
Rating 8 - Good. 24 out of 352 reviews
Rating 6 - Okay. 2 out of 352 reviews
Rating 4 - Poor. 1 out of 352 reviews
Rating 2 - Terrible. 1 out of 352 reviews

10/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Thuy

Liked: Cleanliness, amenities, property conditions & facilities, communication
The place and the rooms are cleaned. The staff was nice and responsive. We got upgraded too; it was very lovely. The location is great!
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Alastair

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great apartment with great communication and help throughout. Thoroughly recommend.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

JENNIFER

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, comfortable place for our family.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Samantha LeComte

Liked: Cleanliness, check-in, communication, listing accuracy
Great location and very clean and spacious apartment. Would definitely consider staying again when back in Lisbon. Only slightly negative would be that garage has very tight parking and locks and keypads on front door and garage did not work all of the time. Also there is laundry but very very small washer dryer combo and dryer did not dry the clothes. Beautiful place and very responsive staff.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Prabhdeep Singh

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and spacious apartment. Would definitely stay again.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Alyssa Marie Olalia

Liked: Cleanliness, property conditions & facilities, communication
Excellent place to stay. Will definitely recommend and stay here again. Pictures didn’t give justice to the place, it was very clean, smelled so clean and well maintained. Got a surprise birthday cake too from the property.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Adam M.

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great host. Great location. Great accommodations. Highly recommend.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful, clean hotel with excellent location.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Lina

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment has the most beautiful view on the patio and we really enjoyed our rooms and comfortable beds. It was nicely decorated, and the host were very responsive helpful and I am highly recommending this apartment.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, room comfort, communication
Apartment was very central. Ben the host was fantastic, very contactable and knowledgeable.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great space! Very comfortable and well kept. Fernando was super helpful and friendly! He’s the best.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property is at a perfect location with everything nearby, including the Metro! It’s clean and we thoroughly enjoyed staying here. Communication was very smooth with the team. Would highly recommend and would stay here again on our next visit!
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
An amazing, clean, comfortable, convenient, nice place to stay in a wonderful part of Lisbon. The apartment was perfect, in a great location, and the communication was amazing. Would definitely stay here again!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Ariel

Liked: Cleanliness, room comfort, communication
Excelent stay !!
Stayed 4 nights in Jan 2023
Verified

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Salim A

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent property . Great location. Very professional team/staff .
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities, communication
The rooms were beautiful and the locations were fabulous! We had to switch rooms during our stay as Expedia had an error on the listing and Lisbons Best was amazing and super easy to deal with and went above and beyond what was expected. We will 100% use their property again
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfectly equipped, very clean, nice decoration, very comfortable. Everything was very neat. I would definitely stay there again in the future. 👌
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Frederique

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location but a little loud at night. Perfect accommodations.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Joie

Liked: Cleanliness, property conditions & facilities, communication
Great location!
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Kyung Min

Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartment was clean, modern and well equipped. The staff dropped off a surprise cake to celebrate a birthday. It was a nice touch for a lovely stay. We will definitely stay again in the future.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

mario

Liked: Cleanliness, amenities, property conditions & facilities, communication
beautiful apartment, very comfortable amenities in a great location to explore lisbon
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, room comfort, communication
In the center of a vibrant neighborhood. Apartment was modern and amazing. Couldn’t have been better. Host was so friendly and accommodating. Great introduction to Lisbon. Would return in a heartbeat
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Winnie

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was very spacious compared to other apartment hotels. Although they don't have a check in counter, check in was very smooth. The area is close to many attractions, it's a nice little gem.
Stayed 2 nights in Jun 2025