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SureStay Hotel by Best Western Lewiston

2.5 star property
Hotel in Lewiston with free breakfast and 24-hour front desk

Photo gallery for SureStay Hotel by Best Western Lewiston

Free daily continental breakfast
Exterior
Lobby
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is AU$141
includes taxes & fees
23 Dec - 24 Dec

Explore the area

View map
516 Pleasant St, Lewiston, ME, 04240
  • Place, Atrium Art Gallery, University of Southern Maine
    ‪11 min walk‬
  • Place, Bates College
    ‪4 min drive‬
  • Place, LL Bean Flagship Store
    ‪31 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(28 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Renovated in 2022
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(32 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Renovated in 2022
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2022
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2022
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 Queen Bed

1 King Bed, Non-Smoking, Sofa, Work Desk, Microwave and Refrigerator

  • Sleeps 2

2 Queen Beds, Non-Smoking, Sofa, Work Desk, Microwave and Refrigerator

  • Sleeps 4

Accessible-1 Queen, Mobility Accessible, Bathtub, Grab Bar, Bathtub Chair, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Sofa, Work Desk, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

About the area

Lewiston

At SureStay Hotel by Best Western Lewiston you'll be within a 10-minute walk of Atrium Art Gallery, University of Southern Maine and 3.2 km (2 mi) from Androscoggin River. Highlights at this hotel include free continental breakfast and free self-parking. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a vending machine. Other amenities include a snack bar/deli and laundry facilities. Each morning free breakfast is served. .With a stay at this Lewiston hotel, you'll be 3.6 km (2.3 mi) from Androscoggin Bank Colisee and 3.8 km (2.4 mi) from The Public Theater.

What's nearby

  • Atrium Art Gallery, University of Southern Maine - 11 min walk - 1.0 km
  • Bates College - 4 min drive - 4.3 km
  • Central Maine Medical Center - 6 min drive - 6.2 km
  • LL Bean Flagship Store - 31 min drive - 37.6 km
  • Thompson's Point - 38 min drive - 68.5 km

Getting around

  • Brunswick Station - 30 min drive
  • Auburn, ME (LEW-Auburn - Lewiston Municipal) - 11 min drive

Restaurants

  • ‪McDonald's - ‬1 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Sam's Italian Sandwich Shoppe - ‬2 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Dunkin' - ‬14 min walk

About this property

SureStay Hotel by Best Western Lewiston

Hotel in Lewiston with free breakfast and 24-hour front desk
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. SureStay Hotel by Best Western Lewiston also features a vending machine, laundry facilities, and an ATM. Free self parking is available. A complete renovation of SureStay Hotel by Best Western Lewiston was completed in May 2022.

This Lewiston hotel is smoke free.

  • 62 guestrooms or units
  • 2 levels
  • Built in 1990
  • Continental breakfast (free)
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • ATM
  • No smoking on site
SureStay Hotel by Best Western Lewiston offers 62 accommodations with a hairdryer. 43-inch flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Lobby
Quality Inn & Suites
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.8 out of 5, Good, 551 reviews
The price is AU$139
includes taxes & fees
30 Dec - 31 Dec
Quality Inn & Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Snack bar/deli

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 1990
  • Renovated entire property - May 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Frequently asked questions

Is parking available at SureStay Hotel by Best Western Lewiston?

Yep, SureStay Hotel by Best Western Lewiston has a free self car park.

How much does it cost to stay at SureStay Hotel by Best Western Lewiston?

As of 16 Dec 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Lewiston on 23 Dec 2025 start from AU$141.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel by Best Western Lewiston serve breakfast?

You bet, free continental brekkie is available daily.

Is there a free airport shuttle available at SureStay Hotel by Best Western Lewiston?

No, SureStay Hotel by Best Western Lewiston does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Hotel by Best Western Lewiston?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Reviews

SureStay Hotel by Best Western Lewiston Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 208 out of 449 reviews
Rating 8 - Good. 127 out of 449 reviews
Rating 6 - Okay. 50 out of 449 reviews
Rating 4 - Poor. 36 out of 449 reviews
Rating 2 - Terrible. 28 out of 449 reviews

Reviews

8/10 Good

John Charles

Liked: Cleanliness, staff & service, property conditions & facilities
I expect people at a desk to know basic directions for the area around the property. The man who checked me in didn't know anything, and I discovered the street I was asking about was the intersecting street with the one the motel was on!
Stayed 1 night in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Susan

Stayed 1 night in Aug 2025

10/10 Excellent

William

Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Della

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Aug 2025

8/10 Good

Mary Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Rich

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The lady at the front desk gives excellent service

Comfy bed, nutritious breakfast, and excellent service from staff--the lady at the front desk is always super-helpful. I suggest repairing the bathroom door in room 209 before multiple people use it (not an issue for this solo traveler).
Stayed 7 nights in Aug 2025

10/10 Excellent

Jennifer, Milford

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Very clean room and soft beds. In room coffee, fridge and microwave. Easy psrking, multiple entrances from lot. Quite nice for a cheap hotel. Breakfast was extremely limited on choices and ends very early at 9am but checkout isnt until 11
Stayed 2 nights in Aug 2025

6/10 Okay

Jason

Ugh
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness
Comfortable bed. Lackluster continental breakfast with tight seating.
Stayed 1 night in Aug 2025

4/10 Poor

Jennifer

Travelled with family
Disliked: Staff & service

Think twice

We were ther for my father's celebration of life. The support staff was okay; the management is unreasonable. The room was adequate. But for a party of four they only give you 3 towels and 2 wash clothes. There is a refrigerator, microwave, and coffee maker in the room. BUT, YOU BETTER NOT THINK ABOUT TAKING BREAKFAST ITEMS BACK TO YOUR ROOM. I did not enjoy being lectured to as a child for bring 2 plates of 2 bagels, 2 omelets, and 2 waffles to our room. I was told this is not allowed and "this will make a mess, and you will attract ants" please do not do it again. If they are so interested in keeping the room clean, why did they not care to clean the stains and white goo off the fabric chair. This is the first time I have ever been told not to do that by any hotel chain, including Marriott & Hilton. We arrived at 2am that morning after a long day of delayed flights. The breakfast stops at 9am and we had just woken up at 840am. I thought I would at least grab a little bit of food before it was put up so we could get showered and dressed and not continue to starve. Also, there are only 8 tables and 16 chairs, which is not enough for the always packed breakfast area. One morning I stood to eat my food, as there was nowhere to sit, in fear of being yelled at again for taking food back to my room. Never mind the countless people at night who were ordering Door Dash and eating that in their room. The TV remote didn't work and it wasn't even the correct remote for the TV.
Stayed 3 nights in Aug 2025

8/10 Good

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Place was nice. Staff was great. I would stay again. Parking is tight.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dorota

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean! Clean! Clean! Breakfast was ok. Could have a bit more options but the room was clean and had everything we needed. Strongly recommended it.
Stayed 1 night in Aug 2025

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly
Stayed 3 nights in Aug 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 4 nights in Aug 2025

8/10 Good

Michaela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
This property is a little funky in the way that it’s set up and hard to find the right door to enter. Other than that, it was a comfortable small room but very clean and the staff was very nice and breakfast was decent in the morning. Can’t ask for anything more for that price. I think I paid $100 a night.
Stayed 1 night in Jun 2025

8/10 Good

Domenica

Close to highway, clean and quiet, standard breakfast, I wish they had more fruits options but, overall it was very good
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in lewiston Surestay 42 nights, we appreciate it, they were dog friendly. We found it to be cliche, need the staff we're very friendly. Very helpful, I would highly recommend this hotel.
Stayed 2 nights in Aug 2025

8/10 Good

Sean

Liked: Staff & service, property conditions & facilities
The staff was nice, the room was decent, served its purpose for the night
Stayed 1 night in Aug 2025

10/10 Excellent

Saida

Stayed 4 nights in Aug 2025