Sorry, tired and smelly, takes a lot for me to complain normally I just get on with it, but this place is a joke. Reception is on the top floor, the lift takes on average 5 minutes to take you from the ground floor to level 3…. Then you have to wait an age for it to come back once you’re checked in. My room was supposed to be deluxe, it had no working heating, it absolutely stank, it was a mixture of drain and chucking paint at some battered old mouldy walls, the flooring was mucky, the shower head looked like it hadn’t been cleaned since ww2 and it did make me wonder if I would survive the ordeal. You should never feel muckier coming out of a shower than when you first went in it. One good point was the TV, someone who had previously been subject to that room left their Netflix logged in… cheers. They have tried to make an effort with redecorating but you shouldn’t roll a turd in glitter.