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Quality City Apartments

3.0 star property

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Studio
City Apartment, 1 Bedroom | Living room
Family Apartment, 2 Bedrooms | Living area
Apartment, 2 Bedrooms (Large) | Living area
Studio | Balcony

Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Outdoor space
  • Parking available

Explore the area

View map
102 Roman Wall, 6 Bath Lane, Leicester, England, LE3 5BD
  • Place, Highcross Shopping Centre
    ‪4 min walk‬
  • Place, De Montfort University
    ‪5 min walk‬
  • Place, Leicester Cathedral
    ‪6 min walk‬
  • Airport, East Midlands (EMA)
    ‪39 min drive‬

Room options

View all photos for Studio

Studio

Studio

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for City Apartment, 1 Bedroom

City Apartment, 1 Bedroom

City Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Double Bed, Canal View

Iron/ironing board, free WiFi

Apartment, 1 Double Bed, Canal View

  • Canal view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Apartment, 2 Bedrooms

LCD TV

Family Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms (Large)

LCD TV

Apartment, 2 Bedrooms (Large)

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Leicester

Quality City Apartments places you steps from Jewry Wall and within a short 5-minute stroll of De Montfort University. .You can enjoy an LCD TV with digital channels, and each apartment features a washer/dryer, free WiFi and a balcony. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A coffee/tea maker, a hairdryer and an iron/ironing board are also available. Weekly housekeeping is available. .This apartment building has free WiFi in public areas, concierge services and a terrace. Other amenities include luggage storage and a lift. There's also the convenience of self parking.
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What's nearby

  • Jewry Wall - 2 min walk - 0.2 km
  • Highcross Shopping Centre - 4 min walk - 0.4 km
  • De Montfort University - 5 min walk - 0.4 km
  • Leicester Cathedral - 6 min walk - 0.5 km
  • Curve Theatre - 15 min walk - 1.3 km

Getting around

  • Leicester (QEW-Leicester Train Station) - 19 min walk
  • East Midlands Airport (EMA) - 24 min drive

Restaurants

  • ‪Esquires Coffee - ‬6 min walk
  • ‪The High Cross - ‬5 min walk
  • ‪Turtle Bay - ‬6 min walk
  • ‪Cosy Club - ‬6 min walk
  • ‪Zizzi - ‬7 min walk

About this property

Quality City Apartments

As a guest of Quality City Apartments, you'll find a terrace, concierge services, and a lift. WiFi is free in public spaces. For a fee, parking is available.
  • 70 guestrooms or units
  • 7 levels
  • 2 buildings
  • Built in 2006
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • Lift
Quality City Apartments offers 70 accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Accommodation at this 3-star apartment has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Leicester apartment provides complimentary wireless Internet access. LCD televisions come with digital channels. Housekeeping is offered on a weekly basis and hairdryers can be requested.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per night)
  • Limited on-site self parking

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with digital channels

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Washer/dryer

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift

Services and conveniences

  • Concierge services
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Weekly housekeeping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 buildings
  • 7 floors
  • 70 units
  • Built in 2006

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 9 PM
Early check-in subject to availability
Early check-in fee: GBP 15
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

The front desk is open daily from 9 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 7.00 per night
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash.
    The property is professionally cleaned.

Property is also known as

Westbridge Wharf Apartments Apartment Leicester
Westbridge Wharf Apartments Apartment
Westbridge Wharf Apartments Leicester
Westbridge Wharf Apartments Hotel Leicester
Quality City Apartments Apartment
Quality City Apartments Leicester
Quality City Apartments Apartment Leicester

Frequently asked questions

What is the cancellation policy at Quality City Apartments?

Quality City Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Quality City Apartments?

Yep, Quality City Apartments has a self car park for GBP 7.00 per night. A self car park is also available, for a fee.

Is there a free airport shuttle available at Quality City Apartments?

No, Quality City Apartments does not offer an airport shuttle service.

What time are check-in & check-out at Quality City Apartments?

Check-in begins at 3:30 PM. Check-out time is 11:00 AM.

Are pets allowed at Quality City Apartments?

No, pets are not allowed.

Quality City Apartments Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 19 out of 65 reviews
Rating 8 - Good. 22 out of 65 reviews
Rating 6 - Okay. 9 out of 65 reviews
Rating 4 - Poor. 7 out of 65 reviews
Rating 2 - Terrible. 8 out of 65 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

4.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent apartment, comfy bed, large balcony. Arrived late, but check in was still quick & easy. Deposit returned in 2 days, cannot fault the hosts. Only downside, no scissors or wooden utensils for cooking (I really don't want to damage the non-stick frying pan), but not really a complaint. Overall great apartment & value for money, will stay again.
Stayed 3 nights in May 2023
Verified

2/10 Terrible

Theresa-Marie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the worst stay ever- room was dirty and had to move after bed bugs. Hotel refused to refund money.
Verified

6/10 Okay

Geoffrey

Liked: Cleanliness, room comfort, communication
The apartment had a kitchen and living room. bedroom and bathroom. The microwave was damaged and I was reluctant to use it because of that. There was a hob and oven so I could prepare meals but the kitchen was poorly equipped. For example, of the 3 saucepans only one had a lid. The other area of the apartment were fine. However, over night it was noisy. People in the apartment block slamming doors and talking in corridors and talking/arguing loudly, and people outside playing music loudly in cars and also talking loudly. A result of the noise was every night I was there I slept poorly.
Stayed 7 nights in Jul 2023
Verified

8/10 Good

Stephane

Liked: Cleanliness, room comfort, communication
Overall very good and good location
Stayed 9 nights in Nov 2021
Verified

8/10 Good

Andrew

Liked: Cleanliness, room comfort
Disliked: Communication

Great place with one downside

The place was great. A nice flat with kitchen area. The only downside was getting in ! The place was hard to find with no sign etc,. It had to ring them and get directions. They need too add instructions to the confirmation email.
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

emma jade

Disliked: Cleanliness, amenities, property conditions & facilities, communication
honestly I’d avoid this property at all costs. My door frame was hanging off the wall with nails sticking out. I’m a lone female traveler and didn’t feel safe. The smell in the whole building was disgusting, like the bins were overflowing. The radiator had smoke damage all over it and above it as if it had been in flames at some point. The property was overall filthy and disgusting. They said I could park my car in the car park (which I paid for) but they didn’t have a fob for me so I could only park it and leave it there until I had to leave. I had paid on my credit card that I’d forgotten to take with me, I gave them photo Id and two other forms of ID and they made me have the payment returned to my credit card and pay (double the room price) on my debit card. They said it was the price of the room plus a deposit, I’m yet to receive the returned deposit.
Stayed 1 night in Sep 2021
Verified

2/10 Terrible

Stuart

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
This studio was by far the worst ive stayed at, dont be fooled like i did by the name of the place high quality apartments. The walls were painted white about 100 years ago and now theres just dirty marks and screws sticking out of the walls. Kitchen was very basic with a dirty oven. Bathroom was a mess too. The place smelled like my Grandma and grandads house and they smoked ciggies and cigars all day. Never will i return.
Stayed 3 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Comfy bed, clean with curtains and blinds so I slept well. The heating was on when I arrived. This was so much better than having to wait in the cold . The location has secure parking which Is a bonus . The staff was polite, quick and efficient while checking in.
Stayed 2 nights in Apr 2021
Verified

8/10 Good

Adam

Liked: Cleanliness, room comfort
Good stay. Bin smell was not very nice within building.
Stayed 3 nights in Feb 2021
Verified

4/10 Poor

riaz

Liked: Cleanliness
Disliked: Room comfort, communication

BAD STAY! BROKEN WINDOW, MANAGEMENT NOT BOTHERED.

The room itself wasn't bad. My issue came from the fact that in the bedroom, on a VERY COLD evening, the window was broken. And from the signs of all the selotape and brown tape used to stick it down, this was a window that wasn't a priority to fix. I filmed the broken window and showed the property managers that there was nothing I could do to keep it closed and asked for them to partially refund my journey as the room was freezing all night, and the small radiator wasn't sufficient enough to counteract the cold wind coming into the room. I am only leaving this review after numerous attempts that have been ignored by management. Their comms are poor and are avoiding a refund at every cost despite their room not being fit for purpose to rent out.
Stayed 1 night in Nov 2020
Verified

10/10 Excellent

Rav

Liked: Cleanliness, room comfort, communication
The reception staff was very helpful And accommodating .. great stay staff at quality hotel ..i would recommend it to all my friend, got I’d they are visiting Leicester .
Stayed 1 night in Nov 2020
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, room comfort

Brilliant place

Flat was lovely, in a great location
Stayed 3 nights in Aug 2020
Verified

8/10 Good

William

Liked: Cleanliness, room comfort
Nice enough apartment, parking was very difficult with van but was safe enough on street.
Stayed 4 nights in Jun 2020
Verified

6/10 Okay

Hamza

Liked: Cleanliness, room comfort

Deposit

I am still yet to receive my deposit back after the stay.
Stayed 1 night in Mar 2020
Verified

8/10 Good

Shaun

Liked: Cleanliness, staff & service, room comfort

Business Trip

Parking was very easy as they had underground parking for £7/night. was nice enough for one night . would probably use again. perfect position for the city centre.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Alyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5*****

Apartment was excellent and the service was 10/10
Stayed 3 nights in Nov 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities
stay 10 nights nobody do the housekeeping .. bedsheet not clean etc
Stayed 10 nights in Sep 2019
Verified

4/10 Poor

Jeremy

Disliked: Cleanliness, property conditions & facilities, room comfort

Not Good

The apartment was not very clean, there are various things that are broken including a cupboard door, 2 bulbs, the Sky box connection, the bathroom fan and the sofas ae dirty and stained. the beds are not comfortable either.
Stayed 3 nights in Aug 2019
Verified

2/10 Terrible

KHOLOUD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst experience

The worst staff, the worst place , the worst experience ever!
Stayed 18 nights in Sep 2018
Verified

6/10 Okay

Eleanor

The location was great, however it is very noisy. All night long, every night. I would advise requesting a room/apartment on the canal side it might be a bit quieter.
Stayed 7 nights in Sep 2018
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Perfect stay. Clean rooms, spacious and friendly staffs.
Stayed 1 night in Dec 2017
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for a short business trip

Great location excellent service
Stayed 4 nights in Nov 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great for a night stay, the lighting in the kitchen was awfully dull and the sitting room could do with some curtains.
Stayed 1 night in Oct 2017
Verified

2/10 Terrible

Miss kiran k

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

DO NOT BOOK

Not anything like you see online carpets where dirty, walls was splashed with food, bed was far too small all mouldy in shower got dirty trying to get clean
Stayed 1 night in Sep 2017
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, would recommend

I really liked these apartments! It was clean, modern, stocked up with kitchen/bathroom essentials for me on arrival. Location and view of the river was great, it was quiet- all round it was perfect. Would definitely recommend. I had apartment 106.
Stayed 5 nights in Sep 2017