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4.5 out of 5

"The location is great, handy to shopping mall and restaurants, great coffee shop next door! This place I feel needs a good overhaul, it’s a bit tired ... " More

By a verified traveller on Fri 06 Mar 2020

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Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$120* Per night/room 7 Aug. - 8 Aug.

Three Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 7 Max

Executive Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hotel Description

Quest Launceston Serviced Apartments puts you in the heart of Launceston, within steps of The Town Clock and Princess Theatre. Highlights at this aparthotel include in-room kitchens and free WiFi.

Each apartment is individually decorated and features a flat-screen TV with cable channels, along with a sitting area, a DVD player, and a coffee/tea maker. A kitchen comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include a rainfall showerhead and free toiletries. Free local calls, a safe, and a hair dryer are also available. Limited housekeeping is available.

This business-friendly aparthotel offers free WiFi in public areas, concierge services, and limo/town car service. Additionally, you'll find laundry facilities, express check-in, and express check-out. Continental breakfast is available. There's also self parking, along with the convenience of an airport shuttle.

Places within a 5-minute walk of this 4-star Launceston CBD aparthotel include Quadrant Mall and Brisbane Street Mall.

Quest Launceston Serviced Apartments ratings based on 269 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Launceston Serviced Apartments

Everyone (151) Couples (59) Business (2) Family (52)
3 out of 5
The location is great, handy to shopping mall and restaurants, great coffee shop next door! This place I feel needs a good overhaul, it’s a bit tired looking...bed was okay.

Posted by , from Newcastle Australia on 6 Mar. 2020

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5 out of 5
Great central location, lovely facilities & easy check in

Posted by on 24 Jan. 2020

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Comment from Hotel Management

7 Mar. 2020 by Quest Team

Thank you for your review. We are happy to hear your experience was a postive one. Kind Regards,

1 out of 5
Didn’t like water leaking from bathroom into adoring bedroom and into clothes Also run down and old

Posted by on 13 Jan. 2020

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5 out of 5
Excellent location right in town centre. Beautiful clean hotel, would stay here again.

Posted by on 5 Jan. 2020

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4 out of 5
Location was excellent and parking station access was great. We had a family room and it was very spacious.

Posted by on 30 Dec. 2019

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4 out of 5

Posted by on 19 Dec. 2019

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Comment from Hotel Management

21 Jan. 2020 by Rebekah

I am delighted to see that you have enjoyed your stay. We appreciate the time you have taken to review us and hope to continue to accommodate you when next in Launceston. Kind regards,

3 out of 5
We booked the King Suite and if we knew it was down in the basement never would of booked this property. The street noise, noise from other guests entering the property, no fresh air made our stay very unpleasant. The stovetop heating numbers could not be read (H&S issue!!!) and frypans inadequate for this type of establishment. Would not stay again.

Posted by on 24 Nov. 2019

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Comment from Hotel Management

6 Dec. 2019 by Jess

Dear Francis, Thank you for choosing to stay with us at Quest Launceston and providing us with your valuable feedback. I am disappointed to read that we have failed to impress yourself completely with our facilities and service. As Quest is located in a beautiful historic heritage building unfortunately not all rooms have opening windows. I have taken on-board your comments and we focus on our betterment in the future as we strive to improve our quality of service day by day. Kind Regards, Jess

4 out of 5
Good central location. Friendly helpful staff . Rooms are a good size.

Posted by on 4 Nov. 2019

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Comment from Hotel Management

23 Nov. 2019 by Bri

Dear Valued Guest, Thank you for choosing to stay with us at Quest Launceston. I am glad to see that you have enjoyed your stay with us and liked our facilities, service and location. We appreciate you taking the time to submit your review. Kind Regards, Bri

4 out of 5
Very noisy 1st floor room facing the street - sounded like people talking outside on the street were in my room, windows need double glazing to better control noise. Aircon didn’t really work, heating worked well. Very generous sized rooms.

Posted by on 3 Nov. 2019

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Comment from Hotel Management

6 Dec. 2019 by Jess

Dear Valued guest, Thank you for providing us with your valuable feedback. I am very disappointed to read that we have failed to impress yourself completely with our facilities and service on this stay. I have taken on-board your comments and we focus on our betterment in the future as we strive to improve our quality of service. Apologies for the inconvenience caused by noise during your stay. There is sound proofing on all windows in the bedrooms to provide some comfort from outside noise. I am however very pleased to read that you enjoyed the apartment. Kind Regards, Jess

5 out of 5
Great space right in the middle of town close to shops, restaurants and cafes !!

Posted by on 2 Oct. 2019

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Comment from Hotel Management

15 Oct. 2019 by Kristen

Thank you for choosing to stay with us at Quest Launceston. It is great to see that you have enjoyed your stay with us and liked our location. As mentioned we are very close to restaurant, pubs and shopping. There are other historic places you can walk to such as the City park, Royal park, Cataract George, Queen Victoria Museum and Art house. Looking forward to welcoming you again to Quest Launceston.

About the Quest Launceston Serviced Apartments

Location 16 Paterson Street, Launceston, TAS 7250

Property Features

Public spaces have free WiFi and wired Internet. Business amenities include a meeting room and limo/town car service. An airport shuttle (available 24 hours) is available for a fee. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Quest Launceston Serviced Apartments. Parking is available for a fee. This 4-star Launceston aparthotel is smoke free.

  • 1 building
  • 43 guestrooms or units
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Launceston, TAS (LST) (15.2 km / 9.5 mi)
  • Train station: East Tamar Junction Station (2.3 km / 1.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Launceston Serviced Apartments offers 43 accommodations with DVD players and minibars. These individually decorated and furnished accommodations have separate sitting areas. 30-inch flat-screen televisions come with cable channels and pay movies. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on weekdays only.

  • In-room kitchen
  • Sitting area
  • Minibar
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (weekdays only)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Guests can enjoy continental breakfast for a fee.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 9:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 35 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-out is available.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 10.00 per person (approximately)
  • Airport shuttle fee: AUD 18 per person (one-way)
  • Airport shuttle fee per child: AUD 18.00 (one-way), (from 3 to 18 years old)
  • Self parking fee: AUD 8 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 35 per stay
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Launceston Serviced Apts
  • Quest Serviced Apts Apartment Launceston
  • Quest Launceston Serviced Apartments
  • Quest Launceston Serviced
  • Quest Launceston Serviced Apartments Aparthotel
  • Quest Launceston Serviced Apartments Launceston
  • Quest Launceston Serviced Apartments Aparthotel Launceston

You should know

  • Quest Launceston Serviced Apartments offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Free WiFi in public areas has a 3-device limit.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.