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4.5 out of 5

"Clean close to restaurants shops affordable nice staff " More

By a verified traveller on Wed 16 Dec 2020

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Hotel Description

Quest Launceston Serviced Apartments puts you in the heart of Launceston, within steps of The Town Clock and Princess Theatre. Highlights at this aparthotel include in-room kitchens and free WiFi.

Each apartment is individually decorated and features a flat-screen TV with cable channels, along with a sitting area, a DVD player, and a coffee/tea maker. A kitchen comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include a rainfall showerhead and free toiletries. Free local calls, a safe, and a hair dryer are also available. Limited housekeeping is available.

This business-friendly aparthotel offers free WiFi in public areas, concierge services, and limo/town car service. Additionally, you'll find laundry facilities, express check-in, and express check-out. Continental breakfast is available. There's also free parking nearby, along with the convenience of an airport shuttle.

Places within a 5-minute walk of this 4-star Launceston CBD aparthotel include Quadrant Mall and Brisbane Street Mall.

Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$129* Per night/room 21 Mar. - 22 Mar.

Three Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 7 Max

Executive Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

Quest Launceston Serviced Apartments ratings based on 276 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Launceston Serviced Apartments

Everyone (155) Couples (59) Business (2) Family (53)
2 out of 5
I arrived at night and went out to get dinner. I came back and the key didn't work. I rang the number and the security guy came half an hour later after berating me because the key didn't work! No a/c or fan ion the bedroom and was hot. Don'[t clean the room on Sunday and didn't each day either. Changed the sheets after 8 nights because I asked them to and didn't put any pillow cases on the pillows and took the bin away which was a drama as I was cooking for myself. I was very disappopionted in the hotel.

Posted by on 27 Feb. 2021

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2 out of 5
The studio apartment was clean. Great kitchen with all appliance's, washer and dryer in bathroom also lovely bath. The down side was I arrived late due to having to change fligh's due to Covid. On arrival collect my key card, took me over 20mins to finally get in this was the same for access to my room, they didn't work properly. There is no one at reception after 6/7pm. Rang after hrs to get help still haven't heard from them when I left 6 days later. No onsite parking, you have to park in car park across from Motel, thankfully the Motel validated you parking ticket so cost was less than normal only between certain hrs. You don't know this until you read it in the book they have about services etc. Reception is open at 8am. To bad if you want to check out earlier

Posted by on 22 Feb. 2021

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Comment from Hotel Management

23 Feb. 2021 by Quest Launceston Team

Thank you for your feedback, we are sorry to hear that your stay was as quite enjoyable. We hope to work on some of the issues in the future. Kind Reagards,

4 out of 5

Posted by on 18 Jan. 2021

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Comment from Hotel Management

3 Feb. 2021 by Jess

Thank you for staying with Quest Launceston. Your feedback is appreciated.

5 out of 5
Clean close to restaurants shops affordable nice staff

Posted by , from Melbourne on 16 Dec. 2020

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Comment from Hotel Management

24 Dec. 2020 by Jess

Thank you for staying with Quest, we appreciate your feedback.

4 out of 5
Close to family court where I was working that day

Posted by on 29 Nov. 2020

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Comment from Hotel Management

24 Dec. 2020 by Jess

Thank you for staying with Quest Launceston. We appreciate your feedback

5 out of 5

Posted by on 19 Sep. 2020

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Comment from Hotel Management

11 Nov. 2020 by Jess

Thank you for staying with us. Your feedback is appreciated.

2 out of 5

Posted by on 22 Aug. 2020

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3 out of 5
The location is great, handy to shopping mall and restaurants, great coffee shop next door! This place I feel needs a good overhaul, it’s a bit tired looking...bed was okay.

Posted by , from Newcastle Australia on 6 Mar. 2020

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5 out of 5
Great central location, lovely facilities & easy check in

Posted by on 24 Jan. 2020

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Comment from Hotel Management

7 Mar. 2020 by Quest Team

Thank you for your review. We are happy to hear your experience was a postive one. Kind Regards,

1 out of 5
Didn’t like water leaking from bathroom into adoring bedroom and into clothes Also run down and old

Posted by on 13 Jan. 2020

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About the Quest Launceston Serviced Apartments

Location 16 Paterson Street, Launceston, TAS 7250

Property Features

Public spaces have free WiFi and wired Internet. Business amenities include a meeting room and limo/town car service. An airport shuttle (available 24 hours) is available for a fee. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Quest Launceston Serviced Apartments. This 4-star Launceston aparthotel is smoke free.

  • 1 building
  • 43 guestrooms or units
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Launceston, TAS (LST) (15.2 km / 9.5 mi)
  • Train station: East Tamar Junction Station (2.3 km / 1.4 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Quest Launceston Serviced Apartments offers 43 accommodations with DVD players and minibars. These individually decorated and furnished accommodations have separate sitting areas. 30-inch flat-screen televisions come with cable channels and pay movies. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on weekdays only.

  • In-room kitchen
  • Sitting area
  • Minibar
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (weekdays only)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Guests can enjoy continental breakfast for a fee.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:30 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 6:00 PM. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 6:00 PM.
Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 35 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 10.00 per person (approximately)
  • Airport shuttle fee: AUD 18 per person (one-way)
  • Airport shuttle fee per child: AUD 18.00 (one-way), (from 3 to 18 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 35 per stay
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Launceston Serviced Apts
  • Quest Serviced Apts Apartment Launceston
  • Quest Launceston Serviced Apartments
  • Quest Launceston Serviced
  • Quest Launceston Serviced Apartments Aparthotel
  • Quest Launceston Serviced Apartments Launceston
  • Quest Launceston Serviced Apartments Aparthotel Launceston

You should know

  • Quest Launceston Serviced Apartments offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Free WiFi in public areas has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.