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Eloisa Royal Suites

3.5 star property

Photo gallery for Eloisa Royal Suites

Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Executive Room, 2 Double Beds | Balcony
Reception
Property grounds
Buffet

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$66
includes taxes & fees
28 Mar - 29 Mar

Explore the area

View map
MV Patalinghug Jr. Avenue, Basak, Lapu-Lapu, Cebu, 6015
  • Place, Mactan Export Processing Zone
    ‪1 min walk‬
  • Place, The Outlets at Pueblo Verde
    ‪2 min walk‬
  • Place, Mactan Town Center
    ‪13 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

7.4 out of 10
Good
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Studio, 1 Queen Bed

Standard Studio, 1 Queen Bed

Standard Studio, 1 Queen Bed

7.4 out of 10
Good
(16 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed

Junior Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed

7.4 out of 10
Good
(6 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Lapu-Lapu

At Eloisa Royal Suites you'll be within steps of Mactan Export Processing Zone and The Outlets at Pueblo Verde. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .A pampering day can include Swedish massages and Thai massages. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, sauna, kids' swimming pool and pool loungers. Business amenities include a meeting room, a conference centre, and a business centre. Plus you'll find free Wi-Fi in public areas and laundry facilities. There's also free extended parking, along with the convenience of a free airport shuttle. .Attractions within a 10-minute drive of this 3.5-property class Lapu-Lapu hotel include Jpark Island Waterpark and SM City Cebu.

What's nearby

  • Mactan Export Processing Zone - 1 min walk - 0.1 km
  • The Outlets at Pueblo Verde - 2 min walk - 0.2 km
  • Mactan Town Center - 13 min walk - 1.1 km
  • Mactan Doctors' Hospital - 2 min drive - 1.9 km
  • Gaisano Island Mall Mactan - 6 min drive - 2.2 km

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 14 min drive

Restaurants

  • ‪Lobby Lounge - ‬6 min walk
  • ‪Jollibee - ‬4 min walk
  • ‪Pick Up Coffee - ‬5 min walk
  • ‪Bo's Coffee - ‬3 min walk
  • ‪Famous Belgian Waffle - ‬2 min walk

About this property

Eloisa Royal Suites

Eloisa Royal Suites offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. The business-friendly Eloisa Royal Suites also features gift shops/newsstands, concierge services, and laundry facilities. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

This 3.5-star Lapu-Lapu hotel is smoke free.

  • 66 guestrooms or units
  • 3 buildings
  • Built in 2013
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Pool or billiards table
  • Gift shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Eloisa Royal Suites offers 66 air-conditioned accommodations with a safe and coffee/tea makers. This individually decorated accommodation includes desks. Beds feature memory foam mattresses. This Lapu-Lapu hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries. Housekeeping is provided on a daily basis.

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3.9 out of 5, Good, 615 reviews
The price is AU$71
includes taxes & fees
25 Apr - 26 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free extended parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Pool loungers

Spa

  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Individual decor
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Eloisa Royal Suites

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 8641084

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Eloisa Royal Suites
Eloisa Royal Suites Hotel
Eloisa Royal Suites Hotel Lapu Lapu
Eloisa Royal Suites Lapu Lapu
Eloisa Royal Suites Cebu Island/Mactan Island
Eloisa Royal Suites Hotel Lapu-Lapu
Eloisa Royal Suites Lapu-Lapu
Eloisa Royal Suites Hotel
Eloisa Royal Suites Lapu-Lapu
Eloisa Royal Suites Hotel Lapu-Lapu

Frequently asked questions

What is the cancellation policy at Eloisa Royal Suites?

Eloisa Royal Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Eloisa Royal Suites?

As of 27 Mar 2026, prices found for a 1-night stay for 2 adults at Eloisa Royal Suites on 28 Mar 2026 start from AU$66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Eloisa Royal Suites?

Yep, Eloisa Royal Suites has a free self car park and free extended parking. Onsite parking is limited.

Are there any beaches close to Eloisa Royal Suites?

The closest beach to Eloisa Royal Suites is The Mactan Newtown Beach (6.4 km).

Does Eloisa Royal Suites have a pool?

Eloisa Royal Suites has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 9:00 PM.

What makes Eloisa Royal Suites a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Eloisa Royal Suites.

Is there a free airport shuttle available at Eloisa Royal Suites?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at Eloisa Royal Suites?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Eloisa Royal Suites?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Eloisa Royal Suites?

No, pets and service animals are not allowed.

Eloisa Royal Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 465 out of 1006 reviews
Rating 8 - Good. 360 out of 1006 reviews
Rating 6 - Okay. 119 out of 1006 reviews
Rating 4 - Poor. 29 out of 1006 reviews
Rating 2 - Terrible. 33 out of 1006 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

MANDY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not have breakfast. Airport shuttle only runs at specific times so we had to take a taxi but it was very cheap.
Stayed 1 night in Dec 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was okay for a quick stay after flying 28 hours it could have had more options on breakfast buffet but the staff were great and very helpful decent shower could use more lightning in the bathroom
Stayed 2 nights in Dec 2025

8/10 Good

Mahonri

Stayed 2 nights in Dec 2025

6/10 Okay

Elizabeth

Disliked: Cleanliness, staff & service, amenities
We checked in for premiere junior suite and the room was outdated and the king size bed was old and mattress was saggy and hard on my back, did not get good sleep for my 3 nights stay. Was not upgraded because hotel was fully booked. Will not stay in this hotel ever again!!! The staff were rude and don’t want to be bothered with the guests!!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Kevin, Peterborough

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, friendly staff, used ride to airport.
Stayed 1 night in Dec 2025

8/10 Good

Zechariah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay with my wife here! Clean, nice design, small but fun gym, and a hotel cafe with plenty of good options for food and coffee! Really friendly staff too! Shoutout to the cafe host who was very accommodating and fun to talk to! Didn't get a chance to try the pool! Maybe next time! God Bless you guys at this hotel! 😃
Stayed 2 nights in Nov 2025

8/10 Good

Roy

Stayed 1 night in Dec 2025

6/10 Okay

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Pickup at airport was good, check in quick . Upon entering the room it was very warm busboy turned AC on high not much cool air coming out , after half hour still warm I checked the filter it was 3/4 clogged found a maintenance man who quickly cleaned it then it started to work better but still took 2 hours before it started to feel alittle cool!! After diner I checked about a ride back to airport at 7am and was informed shuttle only goes at 6,8,10 am etc so I was forced to take a cab which took 20 mins in front of hotel to get !! I guess I just assumed it would be hourly since we were only 15 min max away from airport !! Room was small but clean
Stayed 1 night in Nov 2025

8/10 Good

Rose

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing. Very attentive to any request and very informative to all my inquiries. If they didn't know they asked until the question was answered. The room and facilities were spotless and well maintained. The only problem was the room location. The first room had chickens and roosters calling out all night. The second room was facing the busy noisy street so 4-6 lanes of busy traffic from 6:30 am till 10 pm.
Stayed 1 night in Nov 2025

6/10 Okay

Tom

Liked: Staff & service
Disliked: Room comfort
Cons: Located on a very loud and busy road and noise levels are very high during both day and night, even on our 3rd floor room. The AC was below average and the shower had low water pressure and the warmest water temperature wasn't even warm enough. The bathroom was outdated and the sink water won't drain. Pros: Super comfortable bed, friendly staff/good customer service, airport shuttle and breakfast were included in the fare making the stay excellent value for money. Neutral: Distance to the airport is very small "on paper" but traffic can make travelling there take much longer. Overall: Can't complain since the value for money was great but will not stay there again due to all the cons, especially the very high noise levels.
Stayed 1 night in Nov 2025

4/10 Poor

Rob

Disliked: Amenities
The pool was underwhelming The breakfast was undwhelming Forget the airport shuttle If you want cheap. This is the olace
Stayed 1 night in Nov 2025

8/10 Good

Ernest

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t use the shuttle but the bar was very accommodating
Stayed 10 nights in Nov 2025

10/10 Excellent

Gregory

Stayed 7 nights in Nov 2025

10/10 Excellent

Arseniy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, very nice shower, good location.
Stayed 6 nights in Nov 2025

10/10 Excellent

Jeffrey Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent choice. prompt, free shuttle, Friendly staff. Excellent, free breakfast. Quiet. Will stay there again.
Stayed 3 nights in Nov 2025

8/10 Good

Michael, Salmon Arm

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was right on the main road, and it was excessively noisy in my room all night. I’m glad it was just me because of my girlfriend joined me. She would’ve not been very happy with the noise. The pool was about a block away part of the same complex but…. They need to get new windows with more noise proof for that side of the building.
Stayed 1 night in Oct 2025

10/10 Excellent

Jorja

Stayed 3 nights in Oct 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle to and from the airport was punctual. The hotel is located close to the outlet stores, grocery markets (i.e. Robinson's, SM, 7/11, and Gaisano).
Stayed 6 nights in Oct 2025

10/10 Excellent

David, Nanaimo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the premises and breakfasts were very nice. The fridge was not cold enough. enough.
Stayed 7 nights in Sep 2025

10/10 Excellent

Stephane

Excellent staff, amazing service. Great little restaurant for breakfast. Didn’t use the pool but sounded like it was a nice place to relax. Recommend all the way. The only thing missing would be a bit bigger rooms with a small table and a couple of chairs to have maybe a little meal in your room.
Stayed 1 night in Oct 2025

6/10 Okay

Philip

Gym is ok
Stayed 2 nights in Oct 2025

10/10 Excellent

Aquilino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is small and shallow
Stayed 3 nights in Sep 2025

4/10 Poor

James

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Well it didn’t help that we got moved from our room as soon as we got settled. The bed was so hard my back still hurts, you are better off on the floor. First night they had a function so I listened to a subwoofer until past midnight. Food sucked, breakfast was terrible and 100% tailored to Koreans. Would not stay here again and wished I had chosen differently. The hotel visually is quite nice but run down.
Stayed 1 night in Sep 2025

8/10 Good

Lucien, Brantford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at Eloisa many Times and the place is very clean but the best part about this Hotel is it’s Staff. So Great and Helpful. Johnny
Stayed 3 nights in Sep 2025

8/10 Good

Luzviminda

Liked: Cleanliness, amenities, property conditions & facilities
P
Stayed 1 night in Sep 2025