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"We booked a room with two queen beds for three adults then told when we arrive room charge is for 2 adults &2 children, not 3 adults, xtra charge of 4 ... " More

By a verified traveller on Mon 01 Feb 2016

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Hotel Description

A luxury stay in Lapu-Lapu awaits you at Plantation Bay Resort and Spa. You'll be 3.8 km (2.4 mi) from Gaisano Grand Mall Mactan and 4.4 km (2.7 mi) from Mactan Doctors' Hospital. Highlights at this beachfront resort include 5 restaurants, 4 outdoor swimming pools, and a full-service spa.

You can enjoy flat-screen TVs with cable channels, and all 255 rooms feature free WiFi, free wired Internet, and furnished balconies. In-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches include soaking tubs, slippers, and free toiletries. Separate bathtubs and showers, coffee/tea makers, and free bottled water are also available.

A day of pampering at Mogambo Springs can include deep-tissue massages, body wraps, and body scrubs along with aromatherapy and thalassotherapy. Kilimanjaro Kafe is open for breakfast, lunch, and dinner. With 2 bars/lounges and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sun loungers, and enjoy the onsite nightclub and fitness center. Business travelers can take advantage of a conference center and a 24-hour business center. Additionally, you'll find free WiFi in public areas, an outdoor tennis court, and a spa tub. Buffet breakfast is available. There's also free self parking, along with the convenience of a free airport shuttle.

Within a 15-minute drive of this 5-star Lapu-Lapu resort, attractions include Lapu-Lapu City Hall and J Centre Mall.

Lagoon Side

Bed Count 1 King Bed Maximum Occupancy 2 Max

Lagoon View

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Spa Immersion and Room Package

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Plantation Bay Resort and Spa ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Plantation Bay Resort and Spa

Everyone (1)
3 out of 5

Bamboo plant too big in front of balcony blocking

Pros: The setup
Cons: More honesty when booking
We booked a room with two queen beds for three adults then told when we arrive room charge is for 2 adults &2 children, not 3 adults, xtra charge of 4200p

Posted by on 1 Feb. 2016

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About the Plantation Bay Resort and Spa

Location Marigondon, Lapu-Lapu, Cebu 6015

Property Features

Simply walk outside to feel the sun on your face at the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Plantation Bay Resort and Spa you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. Public spaces have free WiFi and wired Internet. This luxury resort also offers a children's pool, an outdoor tennis court, and a spa tub. Free self parking is available. Smoking is allowed in designated areas at this 5-star Lapu-Lapu resort.

  • 255 guestrooms or units
  • 3 levels
  • 25 buildings
  • 5 dining venues
  • 2 bars or lounges
  • Built in 1996
  • Nightclub
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 4
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Mactan - Cebu Intl. Airport (CEB) (13.8 km / 8.6 mi)
  • Property shuttles: Free airport shuttle and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Plantation Bay Resort and Spa offers 255 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Private balcony (furnished)
  • Deep soaking tub
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Separate shower and tub
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Plantation Bay Resort and Spa has 5 restaurants serving breakfast, lunch, and dinner.

Fiji Restaurant - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.

Savannah Grill and Lounge - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 17
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

This property caters to guests seeking a quiet resort experience. A strict noise policy is in place.

Audible electronics and prolonged tele-conversations are not permitted in our restaurants. All electronic devices are prohibited inside the Spa, without exception. Parents with children are expected to ensure that they do not disturb others during their stay. This resort reserves the right to ask any guest to leave any on-site facility or the hotel if found in violation of any of the resort's policies.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Onsite parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • No rollaway/extra beds available
  • No lifts
  • Pets allowed (no fees)
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PHP 950 for adults and PHP 475 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Plantation Bay Lapu Lapu
  • Plantation Bay Lapu-Lapu
  • Plantation Bay Resort Lapu Lapu
  • Plantation Bay Hotel
  • Plantation Bay Resort And Hotel Lapu Lapu
  • Plantation Bay Resort And Spa Cebu Island/Mactan Island
  • Plantation Bay Resort Spa
  • Plantation Bay Spa Lapu Lapu
  • Plantation Bay Resort and Spa Resort
  • Plantation Bay Resort and Spa Lapu-Lapu
  • Plantation Bay Resort and Spa Resort Lapu-Lapu

You should know

  • Plantation Bay Resort and Spa offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.