For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
At Costabella Tropical Beach Hotel you'll be 4.5 km (2.8 mi) from Magellan Shrine and 4.8 km (3 mi) from Gaisano Grand Mall Mactan. Highlights at this beachfront resort include 2 restaurants, a full-service spa, and an outdoor swimming pool.
All 156 rooms feature TVs with cable channels, and you can enjoy free bottled water, in-room massages, and safes. Minibars provide refreshments, and 24-hour room service is also available. Hair dryers, phones, and desks are also available.
The restaurant, Brisa, is open for lunch and dinner. The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the onsite gym, waterslide, and pool loungers. Added amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. Cooked-to-order breakfast is available daily between 6:30 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle.
Within a 20-minute drive of this 3-star Lapu-Lapu resort, attractions include SM City Cebu and Ayala Center.
Costabella Tropical Beach Hotel ratings based on 5 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Costabella Tropical Beach Hotel
Everyone (2)Couples (1)Family (2)
5 out of 5
We had the best time with my partner... it was all we wanted, a peaceful resort with outstanding view... staffs were extremely polite.
Posted by a verified traveller on 22 May 2019
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Comment from Hotel Management
5 Jun. 2019
by Marcomm
Dear Valued Guest,
Thank you for choosing to stay with us for the holiday.
It is nice to hear that you had the best time with us and your overall experience was relaxing and peaceful.
Your perfect 5 rating is another source of inspiration for us and we cannot wait to have you back soon!
Sincerely,
Your Costabella Family
4 out of 5
It was an awesome overnight experience. Staff are so helpful and courteous. The reason only why I gave a 4/5 for hotel comfort is because I find their pillows a bit hard for my personal taste. I also wish they have a bigger beach but if you just want to chill and see the tropical hues, it is a wonderful place. Otherwise, it was great hotel!
Posted by a verified traveller on 16 Apr. 2018
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Comment from Hotel Management
16 Apr. 2018
by MARCOMM
Dear Valued Guest,
Thank you for choosing to spend your holiday with us.
We appreciate your feedback and we are glad that your overall experience with us has been awesome.
The next time you visit, kindly remind us about your pillow preference and we will gladly look into options that may be available for you.
See you back soon!
Sincerely,
Your Costabella Family
5 out of 5
A little hidden paradise
Pros:The rooms, the views, the facilities. The staff were always friendly, helpful and respectful. Breakfast and meals were great.
Cons:Our last morning was a Saturday. many people were like us up early having breakfast . the staff were overwhelmed . the service was not as efficient.
Location:Great location away from main city nearby overlooking the water of the sea. Relaxing environment. Lots of water activities eg diving,swimming.
From our arrival to our departure it was a wonderful stay at this beautiful resort. I stayed here with my wife ,her mother, sister and brother. Our rooms presented us with majestic views over the water. The rooms were spacious, clean and tidy. Our king size bed was a delight. The bathroom was huge.
Outside in the grounds of the resort were a private beach, many small covered sun lounges to relax and enjoy the tranquility surrounding us. Also beautiful clean swimming pools. We were able to relax and enjoy a drink as we enjoyed the views across the water.
The restaurants provided us with many food and drink choices. Could not complain about the quality and prices. The only wish was for wine choice per glass. Only could purchase as a bottle.
Breakfast was included in our package and the choices were amazing catering for all guests. The staff were always pleasant, respectful and polite and helpful. My only complaint was on our last morning which was a Saturday , there were many people having breakfast and the staff were overwhelmed.
Posted by Donald, from AUSTRALIA on 14 Jan. 2018
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Comment from Hotel Management
20 Feb. 2018
by MARCOMM
Dear Donal of Wotif,
Thank you for making Costaballa your choice for the holiday.
To be called "a hidden paradise" is a great compliment and we are glad that all our efforts to make our guests happy is appreciated.
Allow us to look into your concerns and discuss it with the respective departments.
We look forward to welcoming you back soon!
Sincerely,
Your Costabella Family
Posted by Sarah, from Australia - SA - Regional SA on 11 Apr. 2014
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1 out of 5
Pros:Close to the airport.
Cons:Local men leaning over the railings on the tiny patch of beach, oggling female guests/cat calling/touting boat rides & constant noise of boat engines.
Location:Close to the airport.
Facilities: Disrepair, Run-down, Bare minimum, Even the coffee was bad.; Value: Excessive; Service: Polite, Pleasant if inefficient; Cleanliness: Filthy, Rooms are v dark & dirty;
Third world offering at first world prices.
Costabella Tropical Beach Hotel offers its guests a full-service spa, a waterslide, and an outdoor pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A fitness center, a library, and a terrace are also featured at the business-friendly Costabella Tropical Beach Hotel. An airport shuttle (available on request) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 3-star Lapu-Lapu resort.
156 guestrooms or units
2 dining venues
Built in 1981
Deli
Towels for the beach
Poolside lounge chairs
Umbrellas for the pool
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Library
Terrace
Garden
Gift shop
Newspapers in lobby (free)
ATM
Smoking in designated areas
Bar or lounge
Bar by the pool
Internet
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Property shuttles: Airport shuttle
Parking: Free self parking
Room Amenities
Costabella Tropical Beach Hotel offers 156 air-conditioned accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Separate bedroom
Minibar
In-room dining (24 hours)
Television
Cable channels
Electric kettle
Rollaway beds (surcharge)
Housekeeping (daily)
Nightly turndown service
Massage in room (surcharge)
Hair dryer
Safe
Toiletries (free)
Bidet
Telephone
Iron and ironing board available
Desk
Air conditioning
Ensuite bathroom
Wheelchair accessible
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10 AM.
Brisa - This poolside restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
La Marina - This restaurant serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
24-hour room service is available.
Spa Services
Massages
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Additional fees apply to children 10 years old and below for breakfast when sharing existing bedding.
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
Kids stay free! Up to 2 children stay free when using existing bedding.
Rollaway/extra beds are available for PHP 2700.0 per night.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
No lifts
Noise-free rooms not guaranteed
Debit cards not accepted
Staffed front desk
Security system
LGBTQIA friendly
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property does not follow sanitisation practices of any association
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities on site
Mobile key entry is not available
Food service has been amended for enhanced safety
Fees
Guests will be asked to pay the following charges at the property:
New Year's Eve (31 December) Gala Dinner per adult: PHP 4200
New Year's Eve (31 December) Gala Dinner per child: PHP 2100 (from 4 to 10 years old)
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: PHP 800 for adults and PHP 480 for children (approximately)
Airport shuttle fee: PHP 1175 per vehicle (one-way)
Rollaway bed fee: PHP 2700.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Costabella
Costabella Beach
Costabella Beach Hotel
Costabella Hotel
Costabella Tropical
Costabella Tropical Beach
Costabella Tropical Beach Hotel
Costabella Tropical Beach Hotel Lapu Lapu
Costabella Tropical Beach Lapu Lapu
Hotel Costabella
Costabella Tropical Beach Hotel Lapu-Lapu
Costabella Tropical Beach Lapu-Lapu
Costabella Tropical Lapu Lapu
Costabella Tropical Beach Hotel Resort
Costabella Tropical Beach Hotel Lapu-Lapu
Costabella Tropical Beach Hotel Resort Lapu-Lapu
You should know
Costabella Tropical Beach Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
Children 17 years old and younger aren't allowed at this property.
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions
Costabella Tropical Beach Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.
Costabella Tropical Beach Hotel uses enhanced cleaning measures, has a gap period between guest stays, and ensures social distancing.
Yep, Costabella Tropical Beach Hotel has a free self car park.
Yep, LEMA Filipino Spa is available for guests. You'll enjoy services like massages.
Costabella Tropical Beach Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.
Yep, this property has a waterslide!
Costabella Tropical Beach Hotel features a full-service spa, an outdoor pool and 2 restaurants.
Al fresco dining and couples dining, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Costabella Tropical Beach Hotel.
Sure does, cooked-to-order breakfast is offered daily between 6:30 AM and 10 AM.
No, but there's an airport shuttle that runs from 8:30 AM - 5 PM on request for a fee.
Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone? The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change).
Check-in begins at 3 PM. Check-out time is 11:00 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
