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4.0 out of 5

"We had the best time with my partner... it was all we wanted, a peaceful resort with outstanding view... staffs were extremely polite. " More

By a verified traveller on Wed 22 May 2019

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Hotel Description

A family-friendly stay in Lapu-Lapu awaits you at Costabella Tropical Beach Hotel. You'll be 4.8 km (3 mi) from Gaisano Grand Mall Mactan and 4.7 km (2.9 mi) from Magellan Shrine. Highlights at this beachfront resort include 2 restaurants, a full-service spa, and an outdoor swimming pool.

All 156 rooms feature TVs with cable channels, and you can enjoy free bottled water, in-room massages, and safes. Minibars provide refreshments, and 24-hour room service is also available. Hair dryers, phones, and desks are also available.

The restaurant, Brisa, is open for lunch and dinner. The resort's own poolside bar and bar/lounge are nice places to enjoy a drink. Spend the day at the beach and enjoy the onsite fitness center, kids' swimming pool, and waterslide. Added amenities include free WiFi in public areas, free supervised kids' activities, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 3-star Lapu-Lapu resort, you'll be 9.3 km (5.8 mi) from Mactan Marina Mall and 9.6 km (6 mi) from Cebu Yacht Club.

Deluxe Poolside with Private Balcony

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Premiere Deluxe Poolside

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

2-Bedroom Seafront Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Costabella Tropical Beach Hotel ratings based on 5 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Costabella Tropical Beach Hotel

Everyone (2) Couples (1) Family (2)
5 out of 5
We had the best time with my partner... it was all we wanted, a peaceful resort with outstanding view... staffs were extremely polite.

Posted by on 22 May 2019

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Comment from Hotel Management

5 Jun. 2019 by Marcomm

Dear Valued Guest, Thank you for choosing to stay with us for the holiday. It is nice to hear that you had the best time with us and your overall experience was relaxing and peaceful. Your perfect 5 rating is another source of inspiration for us and we cannot wait to have you back soon! Sincerely, Your Costabella Family

4 out of 5
It was an awesome overnight experience. Staff are so helpful and courteous. The reason only why I gave a 4/5 for hotel comfort is because I find their pillows a bit hard for my personal taste. I also wish they have a bigger beach but if you just want to chill and see the tropical hues, it is a wonderful place. Otherwise, it was great hotel!

Posted by on 16 Apr. 2018

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Comment from Hotel Management

16 Apr. 2018 by MARCOMM

Dear Valued Guest, Thank you for choosing to spend your holiday with us. We appreciate your feedback and we are glad that your overall experience with us has been awesome. The next time you visit, kindly remind us about your pillow preference and we will gladly look into options that may be available for you. See you back soon! Sincerely, Your Costabella Family

5 out of 5

A little hidden paradise

Pros: The rooms, the views, the facilities. The staff were always friendly, helpful and respectful. Breakfast and meals were great.
Cons: Our last morning was a Saturday. many people were like us up early having breakfast . the staff were overwhelmed . the service was not as efficient.
Location: Great location away from main city nearby overlooking the water of the sea. Relaxing environment. Lots of water activities eg diving,swimming.
From our arrival to our departure it was a wonderful stay at this beautiful resort. I stayed here with my wife ,her mother, sister and brother. Our rooms presented us with majestic views over the water. The rooms were spacious, clean and tidy. Our king size bed was a delight. The bathroom was huge. Outside in the grounds of the resort were a private beach, many small covered sun lounges to relax and enjoy the tranquility surrounding us. Also beautiful clean swimming pools. We were able to relax and enjoy a drink as we enjoyed the views across the water. The restaurants provided us with many food and drink choices. Could not complain about the quality and prices. The only wish was for wine choice per glass. Only could purchase as a bottle. Breakfast was included in our package and the choices were amazing catering for all guests. The staff were always pleasant, respectful and polite and helpful. My only complaint was on our last morning which was a Saturday , there were many people having breakfast and the staff were overwhelmed.

Posted by , from AUSTRALIA on 14 Jan. 2018

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Comment from Hotel Management

20 Feb. 2018 by MARCOMM

Dear Donal of Wotif, Thank you for making Costaballa your choice for the holiday. To be called "a hidden paradise" is a great compliment and we are glad that all our efforts to make our guests happy is appreciated. Allow us to look into your concerns and discuss it with the respective departments. We look forward to welcoming you back soon! Sincerely, Your Costabella Family

5 out of 5
Pros: Beach access
Cons: Far from the city for shopping etc.
Location: Good views, Far from city
Value: Affordable; Service: Outstanding; Cleanliness: Lovely;

Posted by , from Australia - SA - Regional SA on 11 Apr. 2014

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1 out of 5
Pros: Close to the airport.
Cons: Local men leaning over the railings on the tiny patch of beach, oggling female guests/cat calling/touting boat rides & constant noise of boat engines.
Location: Close to the airport.
Facilities: Disrepair, Run-down, Bare minimum, Even the coffee was bad.; Value: Excessive; Service: Polite, Pleasant if inefficient; Cleanliness: Filthy, Rooms are v dark & dirty; Third world offering at first world prices.

Posted by on 22 Mar. 2012

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About the Costabella Tropical Beach Hotel

Location Buyong, Lapu-Lapu, Cebu 6015

Property Features

Costabella Tropical Beach Hotel offers its guests a full-service spa, a waterslide, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A children's pool, a fitness center, and a terrace are also featured at the family-friendly Costabella Tropical Beach Hotel. An airport shuttle (available on request) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 3-star Lapu-Lapu resort.

  • 156 guestrooms or units
  • 2 dining venues
  • Built in 1981
  • Bar by the pool
  • Bar or lounge
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Smoking in designated areas

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Mactan - Cebu Intl. Airport (CEB) (10.9 km / 6.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Costabella Tropical Beach Hotel offers 156 air-conditioned accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Electric kettle
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Brisa - This poolside restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

La Marina - This restaurant serves breakfast, lunch, and dinner. Open 24 hours. Open daily.

24-hour room service is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport shuttle service is available on request from 8:30 AM to 5 PM. Fees may apply. Contact the property in advance to make arrangements.

Additional fees apply to children 10 years old and below for breakfast when sharing existing bedding.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport shuttle service is offered on request from 8:30 AM to 5 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 2700.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Noise-free rooms not guaranteed
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: PHP 4200
  • New Year's Eve (31 December) Gala Dinner per child: PHP 2100 (from 4 to 10 years old)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PHP 800 for adults and PHP 480 for children (approximately)
  • Airport shuttle fee: PHP 1175 per vehicle (one-way)
  • Rollaway bed fee: PHP 2700.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Costabella
  • Costabella Beach
  • Costabella Beach Hotel
  • Costabella Hotel
  • Costabella Tropical
  • Costabella Tropical Beach
  • Costabella Tropical Beach Hotel
  • Costabella Tropical Beach Hotel Lapu Lapu
  • Costabella Tropical Beach Lapu Lapu
  • Hotel Costabella
  • Costabella Tropical Beach Hotel Lapu-Lapu
  • Costabella Tropical Beach Lapu-Lapu
  • Costabella Tropical Lapu Lapu
  • Costabella Tropical Beach Hotel Resort
  • Costabella Tropical Beach Hotel Lapu-Lapu
  • Costabella Tropical Beach Hotel Resort Lapu-Lapu

You should know

  • Costabella Tropical Beach Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Children 17 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.