Eden Resort and Suites, BW Premier Collection

3.5 star property
Suburban hotel with 2 restaurants and free airport shuttle

Photo gallery for Eden Resort and Suites, BW Premier Collection

View from room
Indoor pool, seasonal outdoor pool, open 9 AM to 10 PM, pool umbrellas
Standard Room, 1 King Bed, Accessible, Non Smoking
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Free airport shuttle
The current price is AU$255
includes taxes & fees
16 June - 17 June

Explore the area

Map
222 Eden Road, Lancaster, PA, 17601
  • Franklin & Marshall College
    ‪5 min drive‬
  • Lancaster Marriott at Penn Square
    ‪6 min drive‬
  • Dutch Wonderland
    ‪8 min drive‬
  • Lancaster, PA (LNS)
    ‪8 min drive‬

Room options

Suite, Multiple Beds, Accessible, Non Smoking (3 Queen Beds)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Renovated in 2024
  • 46 sq m
  • Sleeps 6
  • 3 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Renovated in 2024
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator (18+ Only)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Renovated in 2024
Separate bedroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Renovated in 2024
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Renovated in 2024
Separate bedroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Renovated in 2024
Blackout curtains
  • Sleeps 8
  • 3 Queen Beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Renovated in 2024
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View (Oversized Room)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Renovated in 2024
Separate bedroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Renovated in 2024
Blackout curtains
  • Sleeps 8
  • 3 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Renovated in 2024
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Kitchen
Mini-fridge
Dishwasher
  • Sleeps 3
  • 1 King Bed

Standard Studio Suite, 1 King Bed, Non Smoking, Kitchen (Living Room;with Sofabed)

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Kitchen
Mini-fridge
Dishwasher
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Fireplace (Bunk beds)

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Refrigerator & Microwave (Walk-in Shower;Oversized Room)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Renovated in 2024
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Walk-in Shower)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Renovated in 2024
Blackout curtains
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Renovated in 2024
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Renovated in 2024
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Oversized Room)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Renovated in 2024
Separate bedroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Refrigerator, Poolside (Oversized Room)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Renovated in 2024
Separate bedroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Lancaster

A family-friendly stay in Lancaster awaits you at Eden Resort and Suites, BW Premier Collection. You'll be 3.4 km (2.1 mi) from Franklin & Marshall College and 9.7 km (6 mi) from Tanger Outlets Lancaster. Highlights at this hotel include 2 restaurants, an indoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, Hot tub, sauna and seasonal outdoor swimming pool. 28000 square feet (2601 square metres) of event facilities include 12 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Cooked-to-order breakfast is available daily between 7 AM and 11 AM. There's also RV/bus/truck parking, along with the convenience of a free airport shuttle. .Sights within a 10-minute drive of this 3.5-property class Lancaster hotel include Dutch Wonderland and American Music Theatre Lancaster.

What's nearby

  • Franklin & Marshall College - 5 min drive - 3.9 km
  • Lancaster Marriott at Penn Square - 6 min drive - 4.5 km
  • Lancaster County Convention Center - 6 min drive - 4.5 km
  • Tanger Outlets Lancaster - 8 min drive - 9.8 km
  • Dutch Wonderland - 8 min drive - 10.2 km

Getting around

  • Lancaster Station - 4 min drive
  • Lancaster, PA (LNS) - 11 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Dragon Hibachi & Sushi Buffet - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪P.J. Whelihan's Pub + Restaurant - ‬20 min walk

About this property

Eden Resort and Suites, BW Premier Collection

Suburban hotel with 2 restaurants and free airport shuttle
Eden Resort and Suites, BW Premier Collection offers its guests a seasonal outdoor pool, a kids' pool, an indoor pool, and Access to hot tub. There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 12 meeting rooms. Event space at this hotel measures 28000 square feet (2601 square metres) and includes conference space. A 24-hour fitness centre, a sauna, and barbecue grills are also featured at the family-friendly Eden Resort and Suites, BW Premier Collection. An area shuttle within 10 miles and A roundtrip airport shuttle (available 24 hours) are free. Self parking is free. A complete renovation of Eden Resort and Suites, BW Premier Collection was completed in March 2024.

This 3.5-star Lancaster hotel is smoke free.

  • 300 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Conference rooms
  • 28000 sq ft of conference space
  • 2601 sq. m of conference space
  • Built in 1971
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Eden Resort and Suites, BW Premier Collection offers 300 air-conditioned accommodations with iPod docking stations and MP3 docking stations. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers.

This Lancaster hotel provides complimentary wired Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle
  • Free area shuttle up to 10 miles
  • Free 24-hour train station pick-up and drop-off shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11 AM for a fee: USD 18 to 25 for adults and USD 10 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Games
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Children's pool
  • Fenced pool
  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • 28,000 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (89 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat (46 centimetre high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 floors
  • Ballroom
  • Built in 1971
  • Fireplace in lobby
  • Renovated entire property - March 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 3 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 18.00 to 25.00 for adults and USD 10.00 to 15.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9 AM to 10 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Eden Resort Lancaster
Eden Resort
Eden Lancaster
Best Western Lancaster
Best Western Eden Hotel
Lancaster Best Western
Best Western Premier Eden Hotel Lancaster
Best Western Premier Eden Resort And Suites
Eden Resort BW Premier Collection Lancaster
Eden BW Premier Collection Lancaster
Eden BW Premier Collection
Eden Resort BW Premier Collection
Best Western Premier Eden Resort Suites
Eden Resort Suites
Eden Resort Suites BW Premier Collection
Eden Resort and Suites, BW Premier Collection Hotel
Eden Resort and Suites, BW Premier Collection Lancaster
Eden Resort and Suites, BW Premier Collection Hotel Lancaster

Frequently asked questions

Is parking available at Eden Resort and Suites, BW Premier Collection?

Yep, Eden Resort and Suites, BW Premier Collection has a free self car park.

How much does it cost to stay at Eden Resort and Suites, BW Premier Collection?

As of 14 June 2025, prices found for a 1-night stay for 2 adults at Eden Resort and Suites, BW Premier Collection on 16 June 2025 start from AU$254.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Eden Resort and Suites, BW Premier Collection have a pool?

Yep, and guests love it! Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9 AM to 10 PM (Seasonal outdoor pool open from May to September).

What luxury perks are available at Eden Resort and Suites, BW Premier Collection?

Eden Resort and Suites, BW Premier Collection features an indoor pool, 1 hot tub and 2 restaurants.

Is Eden Resort and Suites, BW Premier Collection family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Eden Resort and Suites, BW Premier Collection is a hit with families.

Does Eden Resort and Suites, BW Premier Collection serve breakfast?

You bet, cooked-to-order breakfast is served daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Eden Resort and Suites, BW Premier Collection?

Yep, there's a free airport shuttle that runs 24 hours a day.

Is there a bar or restaurant at Eden Resort and Suites, BW Premier Collection?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Eden Resort and Suites, BW Premier Collection?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Eden Resort and Suites, BW Premier Collection?

No, only service animals are allowed.

Eden Resort and Suites, BW Premier Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 740 out of 1003 reviews
Rating 8 - Good. 143 out of 1003 reviews
Rating 6 - Okay. 56 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 39 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wayne

Stayed 1 night in Mar 2025

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jeffery

Stayed 1 night in Mar 2025

10/10 Excellent

Roselyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property overall!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Lovely
Stayed 1 night in Mar 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed how big the resort is. Breakfast on site, the indoor pool and the children's playground were our highlights. We went from Sunday to Monday in the colder weather so there was not many people. We had the pool to ourselves and our kids had a really great time. The suites are really nice and have high ceilings with fans.
Stayed 1 night in Mar 2025

2/10 Terrible

Jeanne

Stayed 2 nights in Feb 2025

2/10 Terrible

Lena

Noisy
Stayed 1 night in Mar 2025

10/10 Excellent

John

Stayed 1 night in Mar 2025

10/10 Excellent

Montana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mellisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ease of the parking the facility was kept up nicely and the pool was a huge win sauna area and gun area were clean
Stayed 1 night in Feb 2025

10/10 Excellent

Barbara

Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great. I loved all its facilities, a romantic and beautiful atmosphere, recommended to 💯
Stayed 1 night in Mar 2025

10/10 Excellent

Mark, Middletown

Liked: Cleanliness, staff & service, property conditions & facilities
Always excellent. You cannot beat the value for the money. The size, the condition, all excellent.
Stayed 1 night in Feb 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedroom floor very dusty
Stayed 4 nights in Feb 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
We had such a great stay in the Red Rose Suite we ended up extending our stay because we didn’t want to leave. Everything was amazing!
Stayed 1 night in Feb 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Family loves the place
Stayed 1 night in Feb 2025

10/10 Excellent

Rob

Stayed 2 nights in Feb 2025

10/10 Excellent

Francesco

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Dwaine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice every time we stay there.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I went for a couples getaway and booked the Studio Villa, which is a room - more like a small villa for adults only. It had everything. Now what we also liked is the remainder of the hotel was catered for other guest. For example, we have children and will be bringing them back for the amenities for them, including a full playground, basketball court and more.
Stayed 2 nights in Feb 2025

10/10 Excellent

Maryann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Marissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Watch out for the rude old blonde lady at the desk

I booked a reservation through hotels.com and triple checked the check in age was 18. I came in day of reservation and had to call my mom to put her id down because it’s 21 plus. I feel like this should be established on the website even if it is a third party, mind you both my bf and I are 20 turning 21 in a few months. Because of our age they wanted us to pay everything upfront plus a $40 fee “incase anything happens”, there was a rude older blonde lady behind the desk who came over to tell us that with quite the attitude. We ended up not staying but I would not recommend this hotel especially for younger people. We ended up wasting 2.5 hours of our night literally just waiting for them to ultimately screw us over.
Stayed 1 night in Feb 2025