2/10 Terrible
Anqi
25 Feb 2026
Dirty and understaffed. Can’t even get a bellmen had to make multiple trips from the hotel to the car for checkout. The elevators were fully packed and you can’t access the stairs without alarm going off so the only way to get on was to go all the way up to go back down. They advertise valet but we were told that there hasn’t been valet since pre Covid. But they then told me this wasn’t true so unclear which staff member knows what they’re talking about. This should not be labeled as a 4 star hotel.
Only redeeming factor is that they took off the resort fees after I complained.
Anqi
Stayed 2 nights in Feb 2026





















