Quest Serviced Apartments - accommodation in Lake Hume Village

Terrible Place to stay.Very noisy air conditioning was hot and stuffy in the rooms.The whole building smelled horrible.Looked like they done next to no maintenance marks all over the walls,windows where dirty air conditioner the walls and surfaces dust everywhere that was old and very thick.Toilet seat was broken and hanging off.Half a toilet roll in the toilet.Beds where lumpy and caused partner disturbance.Tiny outdated TVs with no modern connections no apple play no screen mirror casting had a google Chromecast that didn't even work.There free wifi was unsecure had no password anyone could join it..If I listed all the problems with the rooms It would be a long list I had to force my self to try not see more problems everywhere I looked I was shocked on how poor the rooms where .At the prices per night and what you got was well a complete rip off.Had problems with multiple rooms had to move 3 times and still every one of those rooms the same problem,so don't think getting the best room will get you a better stay and better quality .The staff where un trained and un professional and had poor communication skills.As for location your right next to a carpark and other shopping building etc.A lot off traffic coming and going and outside it smelled like a toilet no wonder the inside of the building actually smelled like poo I can't imagine how bad it would smell on hotter days.I wish I had taken photos to upload here to show how bad the rooms where.This is an honest true review

Great room and friendly staff even upgraded our room awesome

Parking in house and close access to business district. Very comfortable, and friendly atmosphere. Dining facilities just a moments walk through a corridor to an excellent venue. Would visit there again. Congratulations.