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The Westin Miyako Kyoto

Photo gallery for The Westin Miyako Kyoto

A traditional Japanese-style building with a wooden exterior and large windows, surrounded by a garden with a gravel path and lanterns.
A traditional Japanese-style room with tatami flooring, a low wooden ceiling, and large shoji screens.
A dining area with a view of cherry blossoms through large windows.
Property amenity
A spacious lobby with a reception desk, seating area, and a decorative ceiling.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Gym
The current price is AU$477
21 Aug - 22 Aug

Explore the area

View map
1 Awataguchi Kachocho, Higashiyama, Kyoto, Kyoto, 605-0052
  • Place, Heian Shrine
    ‪12 min walk‬
  • Place, Yasaka Shrine
    ‪13 min walk‬
  • Place, Shijo Street
    ‪16 min walk‬

Room options

View all photos for Superior Room

A hotel room with a large bed, a TV, a small table, and a chair.

Superior Room

9.4 out of 10
Exceptional
(15 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a TV, a small round table, a chair, and a window with curtains.

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

A hotel room with a large bed, a small round table, a chair, and a window with autumn foliage view.

Deluxe Room, 2 Single Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (View)

A hotel room with a large bed, a small round table, a chair, a TV, and a view of the city through large windows.

Deluxe Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds (View)

A hotel room with two beds, a small table, a chair, and a view of the city and mountains.

Deluxe Room, 2 Single Beds (View)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living room

Junior Suite, 1 King Bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Double Beds

A modern hotel room with two beds, a flat-screen TV, a large window with curtains, and a unique blue carpet.

Junior Suite, 2 Double Beds

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed (View)

A modern hotel room with a large bed, a desk with drawers, a bench, and a view of the outdoors.

Junior Suite, 1 King Bed (View)

8.0 out of 10
Very good
(1 review)
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Double Beds (View)

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite, 2 Double Beds (View)

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Club Suite, 2 Double Beds

A hotel room with two beds, a TV, a desk, and a view of the outdoors.

Club Suite, 2 Double Beds

  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Club Suite, 1 King Bed

A hotel room with a large bed, a TV, a desk, two chairs, a small table, and a view of the outdoors.

Club Suite, 1 King Bed

  • 78 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Suite, 2 Double Beds (View)

A modern hotel room with a large window, a flat-screen TV, a sofa, a chair, and a small table.

Club Suite, 2 Double Beds (View)

  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Club Suite, 1 King Bed (View)

A hotel room with a large window, a flat-screen TV, a sofa, a chair, and a desk.

Club Suite, 1 King Bed (View)

  • 83 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite, 2 Bedrooms

A hotel room with two beds, a round window, a nightstand, and a lamp.

Luxury Suite, 2 Bedrooms

  • 94 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Luxury Suite, 2 Bedrooms

A modern hotel room with a curved gray sofa, a round coffee table, and a large window with curtains.

Luxury Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Club Suite, 1 King Bed

A traditional Japanese room with tatami flooring, a low table, two sofas, and sliding doors with a view of trees.

Club Suite, 1 King Bed

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Suite, 2 Single Beds

A traditional Japanese room with tatami flooring, a low table, two sofas, and sliding doors with a view of trees.

Club Suite, 2 Single Beds

  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Suite, 2 Single Beds

A traditional Japanese-style room with tatami flooring, a low table, and two cushioned seating areas.

Club Suite, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Suite, 2 Single Beds

A traditional Japanese room with tatami flooring, a low wooden table, and sliding shoji doors.

Club Suite, 2 Single Beds

  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Suite, 1 King Bed

A traditional Japanese room with tatami flooring, a low table, a sofa, and a view of trees through large windows.

Club Suite, 1 King Bed

  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Suite, 1 King Bed

A modern hotel room with a large bed, a desk with drawers, a bench, and a view of the outdoors.

Club Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Kyoto

A luxury stay in Kyoto awaits you at The Westin Miyako Kyoto. Within a 20-minute stroll, you'll find popular places like Yasaka Shrine and Shijo Street. Highlights at this hotel include 3 restaurants, an indoor swimming pool and a gym. .A day of pampering at Sothys can include massages, facials and aromatherapy. The buffet restaurant, ALL DAY DINING RAQOU, is open for breakfast, lunch and dinner. BAR ROKUZA is the hotel's own bar, serving drinks along with light fare. Enjoy the gym and Hot tub as well as access to hot springs. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also self parking, along with the convenience of free train pick-up service. .Attractions within a 30-minute walk of this 5-property class Higashiyama Ward hotel include Kawaramachi Street and Kiyomizu Temple.

What's nearby

  • Chion-in Temple - 7 min walk - 0.6 km
  • Nanzen-ji Temple - 12 min walk - 1.0 km
  • Heian Shrine - 12 min walk - 1.0 km
  • Yasaka Shrine - 13 min walk - 1.1 km
  • Shijo Street - 16 min walk - 1.4 km

Getting around

  • Keage Station - 7 min walk
  • Sanjo Station - 20 min walk
  • Osaka (KIX-Kansai Intl.) - 112 min drive

Restaurants

  • ‪ウェスティン都ホテル京都 エグゼクティブクラブ ラウンジ(Westin Club Lounge) - ‬4 min walk
  • ‪Blue Bottle Coffee - ‬11 min walk
  • ‪ミライハウス - ‬10 min walk
  • ‪洛空 - ‬4 min walk
  • ‪dominique bouchet kyoto 「le restaurant」 - ‬2 min walk

About this property

The Westin Miyako Kyoto

The Westin Miyako Kyoto offers its guests hot springs, an indoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 17833 square feet (1657 square metres) and includes conference space. A hot tub, spa services, and multilingual staff are also featured at the luxury The Westin Miyako Kyoto. A train station pick-up shuttle and A train station drop-off shuttle are free. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Kyoto hotel.

  • 265 guestrooms or units
  • 11 levels
  • 3 dining venues
  • 17833 sq ft of conference space
  • 1657 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
The Westin Miyako Kyoto offers 265 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with digital channels.

Bathrooms include a separate bath and shower, bathrobes, slippers and bidets. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot spring (onsen). There are hot springs open between 6:30 AM and 11:00 PM.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 10:00 AM to 6:00 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 5,000 for adults and JPY 2,500 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • ALL DAY DINING RAQOU
  • BAR ROKUZA
  • Le RESTAURANT
  • Le Teppanyaki
  • TEA LOUNGE MAYFAIR

Things to do

  • Health club
  • Hot spring
  • Hot tub
  • Indoor pool
  • Shopping

Family friendly

  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • 17,833 square feet of conference space

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Facials
  • Hot spring
  • Hot springs open from 6:30 AM - 11:00 PM
  • In-room massages
  • Public indoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 17 2027 to January 22 2027 (dates subject to change):
  • Fitness facilities
  • Hot springs
  • Spa/Beauty services
  • Swimming pool
The property will be renovating from 17 January 2027 to 22 January 2027 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Hot springs
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 5000 for adults and from JPY 2500 for children
  • Self-parking fee: JPY 1500 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 1:00 PM to 9:00 PM
  • Hot springs access available from 6:30 AM to 11:00 PM.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Kyoto Miyako
Kyoto Westin
Kyoto Westin Miyako
Miyako Kyoto
Miyako Westin Kyoto
Westin Kyoto Miyako
Westin Miyako
Westin Miyako Hotel
Westin Miyako Hotel Kyoto
Westin Miyako Kyoto
Westin Miyako Kyoto Hotel
Westin Kyoto
The Westin Miyako Kyoto Hotel Kyoto
Kyoto Westin
Westin Kyoto
Westin Miyako Kyoto
The Westin Miyako Kyoto Hotel
The Westin Miyako Kyoto Kyoto
The Westin Miyako Kyoto Hotel Kyoto

Frequently asked questions

What is the cancellation policy at The Westin Miyako Kyoto?

The Westin Miyako Kyoto offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Miyako Kyoto?

As of 7 Aug 2026, prices found for a 1-night stay for 2 adults at The Westin Miyako Kyoto on 21 Aug 2026 start from AU$477, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Miyako Kyoto?

Yep, The Westin Miyako Kyoto has a self car park with in/out privileges for JPY 1500 per night. A self car park is also available, for a fee.

Is there a spa on site at The Westin Miyako Kyoto?

There's no onsite spa, but this property does offer services like facials and body treatments.

Does The Westin Miyako Kyoto have a pool?

The Westin Miyako Kyoto has an indoor pool. The pool is open 1:00 PM to 9:00 PM. The swimming pool will be unavailable from January 17 2027 to January 22 2027 (dates subject to change). The property will be renovating the swimming pool from January 17 2027 until January 22 2027 (completion date subject to change).

What luxury perks are available at The Westin Miyako Kyoto?

The Westin Miyako Kyoto features a health club, an indoor pool and 1 hot tub.

What makes The Westin Miyako Kyoto a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at The Westin Miyako Kyoto.

Is The Westin Miyako Kyoto family-friendly?

You bet! With amenities such as free train station drop-off and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Westin Miyako Kyoto is a hit with families.

Does The Westin Miyako Kyoto serve breakfast?

Yep, buffet breakfast is offered daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at The Westin Miyako Kyoto?

No, The Westin Miyako Kyoto does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Miyako Kyoto?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Miyako Kyoto?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Westin Miyako Kyoto?

No, only service animals are allowed.

The Westin Miyako Kyoto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 543 out of 1001 reviews
Rating 8 - Good. 330 out of 1001 reviews
Rating 6 - Okay. 85 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was great.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Gonzalo

Very nice overall, would definitely stay again
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed here before and that’s why I returned, definelty a must stay in Kyoto. The views and breakfast are excellent!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is truly spectacular, the most beautifully designed communal areas. The staff were incredible throughout. Highly recommend.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

GREGORY LOWELL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Comfortable bed. Breakfast included. Helpful staff.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Shawn

Liked: Staff & service, property conditions & facilities
Very good experience
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Manuela

Liked: Cleanliness, amenities, property conditions & facilities
Clean beautiful rooms, excellent spa.
Stayed 8 nights in Nov 2025
Verified review

10/10 Excellent

Yumiko

Liked: Cleanliness, staff & service, amenities
I love their amenities, night wear, and big public bath!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

catherine

We had a great stay. The hotel was well located in the city and
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were responsive, welcoming, and very helpful. We felt taken care of the minute we set foot inside. Hotel amazingly clean and updated. The onsen was peaceful. The restaurant was incredible with views i will remember of kyoto. The location made travel easy, esp with the shuttle. We cannot wait to return!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Erma Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Simon Nils Olov

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and location.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is extremely polite. The service was outstanding. Anything you wanted the staff will help you arrange. Also, the hotel was extremely clean, quiet, and relaxing. The included spa added to the experience as well. If I come back to Kyoto, I will definitely consider coming back here again.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
All very clean and posh. The facilities don’t keep up when the hotel is full, expect to wait for breakfast which itself is good and fresh. Neither the pool/spa nor onsen allow tattoos so unexpectedly we couldn’t use either. Restaurant is expensive and mediocre (à la carte lunch). Hotel garden is great, staff are amazing.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aquí lo tienes corregido y fluido, manteniendo tu estilo: ⸻ This place is great. It might be on the expensive side, and there are plenty of options in Kyoto, but it was worth it. The hotel is quite big but still feels intimate. I loved the onsen, the Westin Club, and the other restaurants and bars. There are also convenience stores and a metro station on site, so it’s very handy. The staff is fantastic — thank you all. From the team at the Westin Club and the main dining room to the concierge and valet at the main entrance, thank you all! =)
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

patty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay .
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was wonderful super clean and very confortable
Stayed 8 nights in May 2025
Verified review

10/10 Excellent

Yuanshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just room as expected
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

leslie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and next to subway station so convenient to get around
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - and right next to the crazy crowded tourist areas, easily accessible to them. Staff are great. Iwamoto-san, concierge, really helped make my stay great. Gave good advice on restaurants and made reservations. There are a lot of mediocre restaurants and with her help I ate only in really good ones (not necessarily expensive!). Parking in the basement very convenient. Kyoto is one city where having a car is great. They also have a free shuttle bus. I’ll stay here again.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was nice. Spa instructions were not well given and caused us to not be able to make an appointment. Not all staff fluent in English. That was okay for us given we knew Japanese but might cause issues with other guests.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing beautiful clean property. the spa was so relaxing
Stayed 1 night in Sep 2025