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HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa

5.0 star property

Photo gallery for HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa

View from property
Creator video - submitted by Sveta's Favorite Stays
View from property
Lobby
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$2,113
22 Apr - 23 Apr

Explore the area

View map
284 Nijoaburanokojicho, Aburanokoji St., Nijo-Sagaru, Nakagyo-ku, Kyoto, Kyoto, 604 0051
  • Place, Nijō Castle
    ‪6 min walk‬
  • Place, Kyoto Imperial Palace
    ‪17 min walk‬
  • Place, Nishiki Market
    ‪18 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪61 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, City View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, City View

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, City View

Deluxe Suite, 1 King Bed, City View | Living room

Deluxe Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, City View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premier Room, 2 Double Beds, City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premier Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Garden View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Double Beds, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View

55-inch flat-screen TV with digital channels, TV

Executive Suite, 1 King Bed, City View

  • City view
  • 86 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Double Beds, City View

55-inch flat-screen TV with digital channels, TV

Executive Suite, 2 Double Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed

55-inch flat-screen TV with digital channels, TV

Suite, 1 King Bed

  • City view
  • 112 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds

55-inch flat-screen TV with digital channels, TV

Suite, 2 Double Beds

  • City view
  • 112 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Garden View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite, 1 King Bed, Garden View

  • Garden view
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Courtyard View (Onsen Suite Room King)

55-inch flat-screen TV with digital channels, TV

Suite, 1 King Bed, Courtyard View (Onsen Suite Room King)

  • 101 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Courtyard View (Onsen Suite Room Twin)

55-inch flat-screen TV with digital channels, TV

Suite, 2 Double Beds, Courtyard View (Onsen Suite Room Twin)

  • 111 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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Exterior

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About the area

Kyoto

A luxury stay in the heart of Kyoto awaits you at HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa, a recipient of the prestigious Conde Nast Hot List award in 2021. Within a 10-minute stroll you'll find Nijō Castle and Nishiki Market within a 30-minute walk. Highlights at this hotel include 3 restaurants, a full-service spa and a 24-hour gym. .A day of pampering at Thermal Spring Spa can include sports massages and body treatments along with access to the hot tub. The fine-dining restaurant, 都季（TOKI）, serves French cuisine and is open for dinner. THE GARDEN BAR is the hotel's own bar, serving drinks along with light fare. Plus you'll find free Wi-Fi in public areas and a coffee shop/cafe. Full breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .With a stay at this 5-property class Central Kyoto hotel, you'll be 1.8 km (1.1 mi) from Kyoto Imperial Palace and 3 km (1.9 mi) from National Museum of Modern Art, Kyoto.

What's nearby

  • Mikane Shrine - 3 min walk - 0.3 km
  • Nijō Castle - 6 min walk - 0.5 km
  • Kyoto International Manga Museum - 8 min walk - 0.8 km
  • Kyoto Imperial Palace - 17 min walk - 1.5 km
  • Nishiki Market - 18 min walk - 1.5 km

Getting around

  • Nijojo-mae Station - 4 min walk
  • Nijo Station - 15 min walk
  • Osaka (ITM-Itami) - 63 min drive

Restaurants

  • ‪コージー (Cozy) - ‬2 min walk
  • ‪ふくちあんラーメン - ‬4 min walk
  • ‪マスサンコーヒーショップ - ‬4 min walk
  • ‪The Garden Bar - ‬1 min walk
  • ‪兎珈琲 - ‬3 min walk

About this property

HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa

HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa offers its guests a full-service spa, hot springs, and a 24-hour health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Kyoto hotel is smoke free.

  • 160 guestrooms or units
  • 5 levels
  • 3 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa offers 160 accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with digital channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and toilets with an electronic bidet.

This Kyoto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Thermal Spring Spa has 4 treatment rooms. Services include sports massages and body treatments. The spa is equipped with a hot tub. The spa is open daily. Guests under 16 years old are not allowed in the spa.

Public bath/onsen services include an indoor mineral hot spring (onsen). There are hot springs open between 7:00 AM and 10:30 PM.

Awards and affiliations

HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa is listed in the 2021 Condé Nast Traveller Hot List.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered valet parking on site (JPY 4,000 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 6,100 for adults and JPY 3,000 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • FORNI（フォルニ）
  • THE GARDEN BAR
  • 都季（TOKI）

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot spring

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Body treatments
  • Hot spring
  • Hot springs open from 7:00 AM - 10:30 PM
  • Hot springs water temperature - 38 ºC
  • Hot tub
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 30360 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 6100 for adults and from JPY 3000 for children
  • Valet parking fee: JPY 4000 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 30360 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses solar energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Hot springs access available from 7:00 AM to 10:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Mitsui Kyoto Luxury Collection
Hotel The Mitsui Kyoto a Luxury Collection Hotel Spa
Hotel The Mitsui Kyoto, a Luxury Collection Hotel & Spa Hotel
Hotel The Mitsui Kyoto, a Luxury Collection Hotel & Spa Kyoto

Frequently asked questions

What is the cancellation policy at HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa?

HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa?

As of 26 Mar 2026, prices found for a 1-night stay for 2 adults at HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa on 22 Apr 2026 start from AU$2,113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa?

Yep, HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa has covered valet parking with in/out privileges for JPY 4000 per day. Onsite parking is limited.

Is there a spa on site at HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa?

Yep, Thermal Spring Spa is available for guests. You'll enjoy heaps of services like body treatments and sports massages.

What luxury perks are available at HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa?

HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa features a full-service spa, a 24-hour health club and 3 restaurants. All guestrooms come with premium bedding and espresso makers.

What makes HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa a romantic place to stay?

A hot tub and garden-view dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa.

Is HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa family-friendly?

You bet! With amenities such as children's slippers and free infant beds in the guestrooms, it's no surprise that HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa is a hit with families.

Does HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa serve breakfast?

You bet, full brekkie is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa?

No, HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa?

No, only service animals are allowed.

HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 109 out of 123 reviews
Rating 8 - Good. 7 out of 123 reviews
Rating 6 - Okay. 3 out of 123 reviews
Rating 4 - Poor. 1 out of 123 reviews
Rating 2 - Terrible. 3 out of 123 reviews

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

8/10 Good

Abdulmohsen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel — the best of my Japan trip HOTEL THE MITSUI KYOTO delivered an exceptional stay from start to finish. The team is highly professional, and the hotel beautifully reflects Kyoto’s historical atmosphere—especially through the staff’s traditional attire and the stunning garden. During my trip to Japan, I stayed in five hotels from well-known brands, and this property exceeded all of them in every aspect. It is the only hotel I would definitely return to, and I truly hope to see you again next year.
Stayed 4 nights in Dec 2025

10/10 Excellent

Sandhya

Stayed 4 nights in Dec 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Laura, grayslake

Liked: Cleanliness, amenities, property conditions & facilities
Loveddddd the onsen in spa, was wonderful!! Also had a massage in the spa which was great. This place is perfect!! Highly recommend!
Stayed 4 nights in Nov 2025

10/10 Excellent

Geoff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service were absolutely outstanding. We stayed 2 nights/3days. Staff arranged all taxis. Large room. Great amenities include private onsen/thermal spring which was relaxing. Loved every minute. Overall OUTSTANDING service and excellent stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Niraj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property wonderfully appointed and comfortable rooms, not a single missing item to make the stay perfect, and excellent staff, made the stay very enjoyable.
Stayed 5 nights in Sep 2025

10/10 Excellent

Oshri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Stefani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were wonderful and bed was very comfortable. The bar area is very scenic and the kiwi cocktail that was on special was one of the best I’ve had. We really enjoyed the option to reserve the onsen privately as well. Would love to return!
Stayed 3 nights in Apr 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful and well maintained property. The spa and hot spring pools were exceptional. The restaurants at the hotel were excellent as well.
Stayed 4 nights in Jun 2025

10/10 Excellent

Shane

Stayed 2 nights in Jul 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stunning property. We enjoyed the private onsen experience, the rooms were modern and beautiful appointed. We dined at Toki and had an unbelievable meal. Everything was exceptional.
Stayed 2 nights in Jul 2025

10/10 Excellent

George

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service. Our children got sick during the trip and the concierge found a doctor for us late evening. Concierge explained everything to the doctor before we got there so we were able to get treated even though our Japanese was limited.
Stayed 5 nights in Jun 2025

10/10 Excellent

Adam

Stayed 4 nights in May 2025

10/10 Excellent

Abdirahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience I’ve had at a hotel.
Stayed 2 nights in May 2025

10/10 Excellent

ALUN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel mixes Japanese traditional aesthetics with modern western appeal. Immaculate room, fantastic staff, wonderful restaurant. Surprisingly close to the subway and Nijō Castle. The bathroom, shower and spa facilities were all top notch.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ernst, Carmichael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have ever stayed in, in all areas including room cleanliness and organization, customer service (amazing), a quiet room, relaxed atmosphere, excellent breakfast (Japanese or American, served at the table, plus an extensive buffet, all items fresh and delicious. Location is amazing, 5m walk to a metro station and right across the street from Nijojo castle which was one of the best things we have seen in Japan.
Stayed 5 nights in May 2025

10/10 Excellent

brooke

Liked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Leandro, Cambridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property spa and service
Stayed 3 nights in Apr 2025

10/10 Excellent

FABIAN MANUEL

Stayed 2 nights in Apr 2025

8/10 Good

Rohan

Stayed 4 nights in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extraordinary

Excellent and exceptional; clean and very efficient staff. The very best we’ve ever stayed.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mitsui in Kyoto.

Beautiful property and great service. Would stay again.
Stayed 4 nights in Mar 2025