Cross Hotel Kyoto

3.5 star property
Riverside hotel with 24-hour front desk and coffee shop/cafe

Photo gallery for Cross Hotel Kyoto

Exterior detail
Lobby lounge
[NON SMOKING] Premium Suite
Front of property – evening/night
Breakfast and lunch served, Mediterranean cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is AU$152
21 Dec - 22 Dec

Explore the area

View map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031
  • Place, Kawaramachi Street
    ‪1 min walk‬
  • Place, Pontocho Alley
    ‪1 min walk‬
  • Place, Nishiki Market
    ‪7 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪59 min drive‬

Room options

[NON SMOKING] Deluxe Family Twin Room

10.0 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
  • 47 sq m
  • Sleeps 6
  • 2 Twin Beds

[NON SMOKING] Deluxe Twin Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

[NON SMOKING] Deluxe Corner King Room

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Toilet with electronic bidet
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

[NON SMOKING] Deluxe Corner Twin Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Toilet with electronic bidet
  • 41 sq m
  • Sleeps 5
  • 2 Twin Beds

[NON SMOKING] Superior Twin Room with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Sofa bed
Blackout curtains
  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

[NON SMOKING] Superior Twin Room

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Superior King Room

9.4 out of 10
Exceptional
(32 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

[NON SMOKING] Standard Twin Room

9.8 out of 10
Exceptional
(28 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Standard Queen Room

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

[NON SMOKING] Deluxe King Room

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

[NON SMOKING] Deluxe Twin Room Plus

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Premium Suite

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Toilet with electronic bidet
  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

[NON SMOKING] Japanese Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Toilet with electronic bidet
  • 70 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Large Twin Beds

[NON SMOKING] Accessible Twin

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Standard King Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

[NON SMOKING] Standard Double Room

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Kyoto

Cross Hotel Kyoto puts you in the heart of Kyoto, within just a 10-minute stroll of Kawaramachi Street and Shijo Street. Highlights at this hotel include a restaurant and in-room free WiFi. .The brasserie, KIHARU Brasserie, serves Mediterranean cuisine and is open for breakfast and lunch. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 7 AM and 10 AM. .Sights within a 10-minute walk of this 3.5-property class Downtown Kyoto hotel include Nishiki Market and Kyoto Imperial Palace is within 30 minutes.

What's nearby

  • Kawaramachi Street - 1 min walk - 0.1 km
  • Pontocho Alley - 1 min walk - 0.2 km
  • Kiyamachi Street - 1 min walk - 0.2 km
  • Shijo Street - 6 min walk - 0.6 km
  • Nishiki Market - 7 min walk - 0.7 km

Getting around

  • Sanjo Station - 4 min walk
  • Sanjo Keihan Station - 5 min walk
  • Osaka (ITM-Itami) - 64 min drive

Restaurants

  • ‪CoCo壱番屋 中京区河原町三条店 - ‬1 min walk
  • ‪麺匠一粒万倍 - ‬2 min walk
  • ‪京都ダイニング 正義 - ‬1 min walk
  • ‪薬師 - ‬1 min walk
  • ‪磯丸水産 三条河原町店 - ‬2 min walk

About this property

Cross Hotel Kyoto

Riverside hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Cross Hotel Kyoto also features multilingual staff, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 3.5-star Kyoto hotel.

  • 301 guestrooms or units
  • 9 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Cross Hotel Kyoto offers 301 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a separate bath and shower with a deep soaking bath, slippers, bidets and toilets with an electronic bidet. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Frequently asked questions

What is the cancellation policy at Cross Hotel Kyoto?

Cross Hotel Kyoto offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cross Hotel Kyoto?

As of 9 Dec 2025, prices found for a 1-night stay for 2 adults at Cross Hotel Kyoto on 21 Dec 2025 start from AU$152.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there hot tubs in the rooms at Cross Hotel Kyoto?

No, but there are deep-soaking baths in the guestrooms.

Does Cross Hotel Kyoto serve breakfast?

Yeah, our guests highly rate the buffet breakfast here! Served daily from 7 AM to 10 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Cross Hotel Kyoto?

No, Cross Hotel Kyoto does not offer an airport shuttle service.

Is there a bar or restaurant at Cross Hotel Kyoto?

Yep, you can grab a meal at Cross Hotel Kyoto's onsite restaurant that serves Mediterranean cuisine.

What time are check-in & check-out at Cross Hotel Kyoto?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Cross Hotel Kyoto?

No, only service animals are allowed.

Reviews

Cross Hotel Kyoto Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 1560 out of 1867 reviews
Rating 8 - Good. 238 out of 1867 reviews
Rating 6 - Okay. 47 out of 1867 reviews
Rating 4 - Poor. 9 out of 1867 reviews
Rating 2 - Terrible. 13 out of 1867 reviews

Reviews

10/10 Excellent

Joshua

Stayed 2 nights in Sep 2025

10/10 Excellent

Jazlyn

Stayed 3 nights in Sep 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Lenka, Richmond

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place highly recommend
Stayed 3 nights in Sep 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT location. Very clean and lots of amenities. Very comfortable beds.
Stayed 1 night in Sep 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good! 👍 😊
Stayed 2 nights in Sep 2025

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had a wonderful stay at Cross Hotel Kyoto! The location couldn’t have been better—easily walkable to two train stations, the Gion district, Nishiki Market, and countless amazing restaurants and shops. It made exploring Kyoto so convenient. One of the highlights of our stay was the breakfast. Every morning, my family and I looked forward to it—it was fresh, delicious, and such a perfect way to start the day. The variety and quality truly exceeded our expectations. The hotel struck the perfect balance between comfort, convenience, and access to everything Kyoto has to offer. We would absolutely stay here again and highly recommend it to anyone visiting Kyoto!

10/10 Excellent

Annie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Really great location central to the markets, river restaurants and train stations all within walking distance. The hotel itself was on a smaller street with an amazing onigiri place right out front. The hotel had a nice and spacious lobby, lounge area with unlimited green tea and coffee. It was the perfect meeting, hangout spot for our big group (it was rare and hard to find spaces big enough for our group to just lounge together in Japan). The rooms were spacious and clean with great amenities, large bathroom sink area (also rare and hard to find in most boutique hotels) and plenty of room for our family of four. Staff were helpful and friendly, area felt super safe and it was one of our favourite hotels of the many we stayed at throughout our trip.
Stayed 4 nights in Aug 2025

10/10 Excellent

Conan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Delicious breakfast. I can’t imagine a better place to stay for a general purpose trip to Kyoto.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sandra

Stayed 3 nights in Sep 2025

10/10 Excellent

Yaowei

Stayed 4 nights in Sep 2025

10/10 Excellent

Dianne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, helpful and friendly staff. Would stay again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Conor

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful hotel, great location, comfortable bed and the best showers. 6/5
Stayed 3 nights in Sep 2025

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for two wonderful nights at Cross Hotel. The hotel was a perfect base to explore Kyoto as it is situated on a quiet street but also centrally located within 5-10 minutes’ walk to many shops, restaurants (Pontocho Alley is just around the corner) and different bus lines. The property is spacious, modern and inviting. We gratefully accepted the Expedia VIP benefits of the room upgrade, late check out and 20% off restaurant voucher. The front desk staff were all very friendly and helpful. The buffet breakfast, which was included in our room rate, was fantastic, offering wide variety of western and Japanese options. It was a great way to start our day. Our room was MASSIVE, with a cal king bed, beautiful double-sink bathroom and a nice city view. The room provided all the modern comfort and convenience we needed. The Harman Kardon speaker was a plus! I highly recommend this hotel when visiting Kyoto.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rodolfo, LA HABRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, very clean and comfortable. Located in the heart of Koyto. I will be returning..
Stayed 3 nights in Sep 2025

10/10 Excellent

Huong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel and services! I would definitely come back and recommend to friends and family for future visit
Stayed 4 nights in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Dipak

Stayed 4 nights in Sep 2025

10/10 Excellent

Vera

Stayed 3 nights in Aug 2025

10/10 Excellent

Antoinette

Stayed 4 nights in Sep 2025

10/10 Excellent

Michiyo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Minjung, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Best location to shopping, food and subway station/bus stops.
Stayed 10 nights in Aug 2025

10/10 Excellent

Wai

Stayed 1 night in Sep 2025