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Cross Hotel Kyoto

3.5 star property

Photo gallery for Cross Hotel Kyoto

Exterior detail
Lobby sitting area
[NON SMOKING] Japanese Suite
[NON SMOKING] Japanese Suite
Breakfast and lunch served, Mediterranean cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
The current price is AU$192
18 Mar - 19 Mar

Explore the area

View map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031
  • Place, Kawaramachi Street
    ‪1 min walk‬
  • Place, Pontocho Alley
    ‪1 min walk‬
  • Place, Nishiki Market
    ‪6 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪59 min drive‬

Room options

View all photos for [NON SMOKING] Deluxe Family Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Family Twin Room

10.0 out of 10
Exceptional
(15 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds

View all photos for [NON SMOKING] Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds

View all photos for [NON SMOKING] Deluxe Corner King Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Corner King Room

10.0 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe Corner Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Corner Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds

View all photos for [NON SMOKING] Superior Twin Room with Sofa bed

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Superior Twin Room with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for [NON SMOKING] Superior Twin Room

[NON SMOKING] Superior Twin Room

[NON SMOKING] Superior Twin Room

10.0 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for [NON SMOKING] Superior King Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Superior King Room

9.4 out of 10
Exceptional
(35 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Standard Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Standard Twin Room

9.8 out of 10
Exceptional
(30 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for [NON SMOKING] Standard Queen Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Standard Queen Room

9.4 out of 10
Exceptional
(13 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for [NON SMOKING] Deluxe King Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe King Room

9.6 out of 10
Exceptional
(12 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe Twin Room Plus

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Twin Room Plus

9.2 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for [NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite

  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for [NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Large Single Beds

View all photos for [NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for [NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Standard Double Room

[NON SMOKING] Standard Double Room

[NON SMOKING] Standard Double Room

9.2 out of 10
Wonderful
(22 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Kyoto

Cross Hotel Kyoto puts you in the heart of Kyoto, within just a 10-minute stroll of Kawaramachi Street and Shijo Street. Highlights at this hotel include a restaurant and in-room free WiFi. .The brasserie, KIHARU Brasserie, serves Mediterranean cuisine and is open for breakfast and lunch. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 7 AM and 10 AM. .Sights within a 10-minute walk of this 3.5-property class Downtown Kyoto hotel include Nishiki Market and Kyoto Imperial Palace is within 30 minutes.

What's nearby

  • Kawaramachi Street - 1 min walk - 0.1 km
  • Pontocho Alley - 1 min walk - 0.2 km
  • Gion Shirakawa Area - 4 min walk - 0.4 km
  • Shijo Street - 5 min walk - 0.4 km
  • Nishiki Market - 6 min walk - 0.5 km

Getting around

  • Sanjo Station - 4 min walk
  • Sanjo Keihan Station - 5 min walk
  • Osaka (ITM-Itami) - 65 min drive

Restaurants

  • ‪CoCo壱番屋 中京区河原町三条店 - ‬1 min walk
  • ‪麺匠一粒万倍 - ‬2 min walk
  • ‪京都ダイニング 正義 - ‬1 min walk
  • ‪薬師 - ‬1 min walk
  • ‪焼肉処竜宝 - ‬1 min walk

About this property

Cross Hotel Kyoto

Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Cross Hotel Kyoto also features multilingual staff, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 3.5-star Kyoto hotel.

  • 301 guestrooms or units
  • 9 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Cross Hotel Kyoto offers 301 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets and premium bedding. This Kyoto hotel provides complimentary wireless Internet access. Bathrooms include a separate bath and shower with a deep soaking bath, slippers, bidets and toilets with an electronic bidet. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

Similar properties

Front of property
Nohga Hotel Kiyomizu Kyoto
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.9 out of 5, Exceptional, 1,704 reviews
The price is AU$207
17 Mar - 18 Mar
Nohga Hotel Kiyomizu Kyoto

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Frequently asked questions

What is the cancellation policy at Cross Hotel Kyoto?

Cross Hotel Kyoto offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cross Hotel Kyoto?

As of 16 Mar 2026, prices found for a 1-night stay for 2 adults at Cross Hotel Kyoto on 18 Mar 2026 start from AU$192, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there hot tubs in the rooms at Cross Hotel Kyoto?

No, but there are deep-soaking baths in the guestrooms.

Does Cross Hotel Kyoto serve breakfast?

Yeah, our guests highly rate the buffet breakfast here! Served daily from 7 AM to 10 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Cross Hotel Kyoto?

No, Cross Hotel Kyoto does not offer an airport shuttle service.

Is there a bar or restaurant at Cross Hotel Kyoto?

Yep, you can grab a meal at Cross Hotel Kyoto's onsite restaurant that serves Mediterranean cuisine.

What time are check-in & check-out at Cross Hotel Kyoto?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Cross Hotel Kyoto?

No, only service animals are allowed.

Cross Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1733 out of 2066 reviews
Rating 8 - Good. 260 out of 2066 reviews
Rating 6 - Okay. 49 out of 2066 reviews
Rating 4 - Poor. 10 out of 2066 reviews
Rating 2 - Terrible. 14 out of 2066 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Central location to experience Kyoto.
Stayed 2 nights in Jan 2026

6/10 Okay

Jennifer

Stayed 3 nights in Dec 2025

10/10 Excellent

Linh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional!
Stayed 5 nights in Dec 2025

10/10 Excellent

Eduard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean any convenient
Stayed 1 night in Dec 2025

8/10 Good

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was pretty good! Location was good, though seemed to be a bit further from the train station (at least 6 minute walk which is far for Japan standards and after a long day). Hotel is close to a busy street which was hard to walk through the crowds when we wanted to go back to our room. The room was very warm however, the lowest the temperate went was 20 degrees Celsius and we were pretty hot at night. Some amenities they keep behind the desk which is kind of annoying to have to ask for, and also not sure of what they have or don’t have.
Stayed 5 nights in Dec 2025

6/10 Okay

Ian

Liked: Cleanliness
Disliked: Staff & service
Room was clean. no smart tv, so plan on watching everything in Japanese. The locket are is separate from shower with own sink but no hand soap? We asked for soap but they said they don’t have it. Staff in general wasn’t that friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

Quinn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and beautiful lobby/rooms.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sonia, San Mateo

Liked: Cleanliness, amenities, property conditions & facilities
Clean, big and convenient!
Stayed 3 nights in Dec 2025

10/10 Excellent

Anton

Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in, clean room, good breakfast buffet
Stayed 2 nights in Dec 2025

10/10 Excellent

deeptendu

Liked: Cleanliness, staff & service, property conditions & facilities
Very nicely appointed modern design and a great location near shopping areas and Sanjo subway and bus stops. We would have liked a room with a view of the city instead of the inside parking courtyard and more vegetable breakfast options for pure vegetarian/vegan folks. For non-veg folks the breakfast buffet was great. We did not have much staff interaction unlike at some of our other stays in Tokyo and Kawaguchiko. But whatever little interactions we had they were very positive. Will stay there again in future. But will ask for a room with better view.
Stayed 4 nights in Dec 2025

10/10 Excellent

Catrina

Liked: Cleanliness, property conditions & facilities
Nice spacious room
Stayed 3 nights in Dec 2025

10/10 Excellent

Sharath

Liked: Cleanliness, staff & service, amenities
Clean and neat room. Pretty good size room. Location is perfect distance within lot of attractions around the gion area.
Stayed 4 nights in Dec 2025

10/10 Excellent

Ross, Moncton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent. We really enjoyed our time here. The staff was extremely efficient, knowledgeable and very friendly. Our room was very comfortable and clean. My wife LOVED the room. We ate our breakfasts and a couple of lunches in the attached restaurant (the Kiharu Brasserie). The food was amazing! So much variety, freshness and delicious. The staff was very attentive and friendly. I’ve never left a review before but I had to leave one for this property. I wouldn’t hesitate to recommend this hotel and restaurant to anyone!
Stayed 4 nights in Dec 2025

10/10 Excellent

Mouhammad

Stayed 1 night in Dec 2025

10/10 Excellent

Hasib

Liked: Cleanliness, amenities, property conditions & facilities
Close to the all amneities and transit. The hotel staff are very attentive and nice. The rooms are clean and spacious.
Stayed 3 nights in Dec 2025

10/10 Excellent

Franklin, Garland

Liked: Cleanliness, amenities, property conditions & facilities
Food was great.
Stayed 3 nights in Nov 2025

6/10 Okay

Sanam

Liked: Cleanliness
The check in process was through a self check in versus a computer, they had someone who was helping but she barely spoke english so the process took longer then necessary if I had to just done it myself. Also for a higher priced hotel not having a reception check in was weird. The wifi in this place is abysmal. We had a really hard to time searching anything and had to be on our portable wifi most of our stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Truong

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room exceeded expectations in the best way, large, open, and tastefully decorated. The staff were quick and efficient, and the hotel’s location is unbeatable, central to everything you’d want to see in Kyoto. We’ll definitely book this hotel again on our next visit to Kyoto.
Stayed 3 nights in Dec 2025

8/10 Good

Patrick Brian

Stayed 4 nights in Nov 2025

10/10 Excellent

Alexandra, Miami Beach

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and service. Staff is friendly and attentive. Breakfast is outstanding. Highly recommended it.
Stayed 2 nights in Nov 2025

10/10 Excellent

francesca

Stayed 5 nights in Nov 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an incredible stay at the Cross Hotel Kyoto. We had the Deluxe Corner King Room which was very spacious and had a wonderful view across the valley. Location was great, breakfast was delicious (lots of options), and the hotel was great.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Wen Shann

Stayed 4 nights in Nov 2025

10/10 Excellent

Yuliia

Liked: Cleanliness, amenities, property conditions & facilities
Great location and good sized rooms! Very helpful staff as well.
Stayed 3 nights in Nov 2025