Cross Hotel Kyoto

3.5 star property
Riverside hotel with 24-hour front desk and coffee shop/cafe

Photo gallery for Cross Hotel Kyoto

Exterior detail
Breakfast and lunch served, Mediterranean cuisine
Front of property – evening/night
Lobby lounge
[NON SMOKING] Premium Suite

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is AU$166
15 Dec - 16 Dec

Explore the area

View map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031
  • Place, Kawaramachi Street
    ‪1 min walk‬
  • Place, Shijo Street
    ‪6 min walk‬
  • Place, Nishiki Market
    ‪7 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪59 min drive‬

Room options

[NON SMOKING] Deluxe Family Twin Room

10.0 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 47 sq m
  • Sleeps 6
  • 2 Twin Beds

[NON SMOKING] Deluxe Twin Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

[NON SMOKING] Deluxe Corner King Room

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Deep-soaking bath
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

[NON SMOKING] Deluxe Corner Twin Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Deep-soaking bath
  • 41 sq m
  • Sleeps 5
  • 2 Twin Beds

[NON SMOKING] Superior Twin Room with Sofa bed

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Sofa bed - single
Separate bedroom
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

[NON SMOKING] Superior Twin Room

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Superior King Room

9.4 out of 10
Exceptional
(32 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

[NON SMOKING] Standard Twin Room

9.8 out of 10
Exceptional
(27 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Standard Queen Room

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

[NON SMOKING] Deluxe King Room

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

[NON SMOKING] Deluxe Twin Room Plus

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Premium Suite

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Deep-soaking bath
  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

[NON SMOKING] Japanese Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Deep-soaking bath
  • 70 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Large Twin Beds

[NON SMOKING] Accessible Twin

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Standard King Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

[NON SMOKING] Standard Double Room

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Kyoto

Cross Hotel Kyoto puts you in the heart of Kyoto, within just a 10-minute stroll of Kawaramachi Street and Shijo Street. Highlights at this hotel include a restaurant and in-room free WiFi. .The brasserie, KIHARU Brasserie, serves Mediterranean cuisine and is open for breakfast and lunch. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 7 AM and 10 AM. .Sights within a 10-minute walk of this 3.5-property class Downtown Kyoto hotel include Nishiki Market and Kyoto Imperial Palace is within 30 minutes.

What's nearby

  • Kawaramachi Street - 1 min walk - 0.1 km
  • Pontocho Alley - 1 min walk - 0.2 km
  • Kiyamachi Street - 1 min walk - 0.2 km
  • Shijo Street - 6 min walk - 0.6 km
  • Nishiki Market - 7 min walk - 0.7 km

Getting around

  • Sanjo Station - 4 min walk
  • Sanjo Keihan Station - 5 min walk
  • Osaka (ITM-Itami) - 64 min drive

Restaurants

  • ‪CoCo壱番屋 中京区河原町三条店 - ‬1 min walk
  • ‪麺匠一粒万倍 - ‬2 min walk
  • ‪京都ダイニング 正義 - ‬1 min walk
  • ‪薬師 - ‬1 min walk
  • ‪磯丸水産 三条河原町店 - ‬2 min walk

About this property

Cross Hotel Kyoto

Riverside hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Cross Hotel Kyoto also features multilingual staff, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 3.5-star Kyoto hotel.

  • 301 guestrooms or units
  • 9 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Cross Hotel Kyoto offers 301 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a separate bath and shower with a deep soaking bath, slippers, bidets and toilets with an electronic bidet. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Frequently asked questions

What is the cancellation policy at Cross Hotel Kyoto?

Cross Hotel Kyoto offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cross Hotel Kyoto?

As of 15 Nov 2025, prices found for a 1-night stay for 2 adults at Cross Hotel Kyoto on 15 Dec 2025 start from AU$165.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there hot tubs in the rooms at Cross Hotel Kyoto?

No, but there are deep-soaking baths in the guestrooms.

Does Cross Hotel Kyoto serve breakfast?

Yeah, our guests highly rate the buffet breakfast here! Served daily from 7 AM to 10 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Cross Hotel Kyoto?

No, Cross Hotel Kyoto does not offer an airport shuttle service.

Is there a bar or restaurant at Cross Hotel Kyoto?

Yep, you can grab a meal at Cross Hotel Kyoto's onsite restaurant that serves Mediterranean cuisine.

What time are check-in & check-out at Cross Hotel Kyoto?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Cross Hotel Kyoto?

No, only service animals are allowed.

Cross Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1532 out of 1835 reviews
Rating 8 - Good. 236 out of 1835 reviews
Rating 6 - Okay. 45 out of 1835 reviews
Rating 4 - Poor. 9 out of 1835 reviews
Rating 2 - Terrible. 13 out of 1835 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

CESAR

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding hotel. Staff was impeccably professional, and courteous. Breakfast buffet was excellent. Top notch hotel. Will be back.
Stayed 1 night in Aug 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location! Near train stations and walkable to lots of tourist attractions. Very clean facilities and friendly staffs! Helped us arranging taxi to train stations. Will come back to this hotel if visiting Kyoto again. And of course recommended to families with kids! By the way, the breakfast selection was phenomenal!
Stayed 3 nights in Aug 2025

8/10 Good

Lisa

Stayed 4 nights in Aug 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Walking distance to shops, restaurants and the Kamo River. Kind and professional staff. Definitely a great hotel. I will be coming back.
Stayed 3 nights in Aug 2025

10/10 Excellent

Casey

Stayed 5 nights in Aug 2025

10/10 Excellent

Saiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, bed was so comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very luxury and clean hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Mohamad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 5 nights in Aug 2025

10/10 Excellent

Alain

Stayed 3 nights in Aug 2025

10/10 Excellent

Davy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon séjour

2eme séjour dans cet hotel, toujours aussi bien. Idéalement placé entre les commerces/restaurants et Gion, près des transports. Propre, moderne. La suite japonaise est spacieuse et agréable avec son espace tatami, idéal pour les familles.
Stayed 2 nights in Aug 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was then best hotel out of 4 I stayed during my trip. Beautiful and very spacious. Breakfast was good. My family and I really enjoyed our stay in Kyoto.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lorena, FRISCO

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Comfortable beds
Stayed 1 night in Aug 2025

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were incredibly comfortable. Even the additional rollaway We only opted for breakfast one morning , food was amazing , fresh and nice variety
Stayed 2 nights in Aug 2025

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, beautiful modern hotel with very comfy beds and spotless facilities. Highly recommend!
Stayed 3 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cross Hotel was a tranquil oasis in the lovely city of Kyoto. Close to the River, it’s associated eateries and equally close to the shops and business of the main city it was the perfect location for us. Walkable to two major train/subway links, it made getting to various sites of interest easy. It was also with a quick wander to Nikishi market-with lots of tasty treats to try. The hotel itself was well kept and smelt like a spa! The check in and out were easy and seamless with machines to use in a variety of languages. The staff were helpful and polite. The room was clean and the whole hotel was quiet and calm. The lobby had free coffee and a cafe. The room we stayed in had 3 beds and a wet room. It was well appointed with all amenities needed.
Stayed 5 nights in Aug 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is great. Good central location for walking around Kyoto. Relatively close to the shrine. Comfortable room but remember you are in Japan so it is smaller than other countries. Friendly staff, clean building. Recommend.
Stayed 2 nights in May 2025

10/10 Excellent

Gabrielle

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, clean rooms and excellent location - the trifecta for a perfect stay!
Stayed 4 nights in Aug 2025

6/10 Okay

Taojie

Liked: Property conditions & facilities
Have to use self check in when there are lot of staff and the next customer was greeted and helped
Stayed 1 night in Aug 2025

10/10 Excellent

Juhwa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Li Ping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Room is quiet.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a very good location. The hotel itself looked very modern and the room was great. Very roomy and all the facilities inside the room were excellent. I definitely look forward returning.
Stayed 2 nights in Aug 2025

10/10 Excellent

Marichelle

Liked: Cleanliness
No regrets at all! It was a nice, sleek, spacious room compared to our other options, and the staff were so helpful. The location is also very convenient - many unique shops and restaurant options around!
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facilities with great service.
Stayed 3 nights in Jul 2025