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5.0 out of 5

"Very comfortable and well sized rooms. Great breakfast although a bit expensive. " More

By a verified traveller on Fri 08 Nov 2019

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Hotel Description

CROSS HOTEL KYOTO puts you in the heart of Kyoto, within just a 10-minute stroll of Kawaramachi and Nishiki Market. Highlights at this hotel include a restaurant and in-room free WiFi.

You can enjoy flat-screen TVs, separate bathtubs and showers, and free bottled water, featured in all 301 rooms. Premium linens invite a comfortable night's sleep, and you'll find nice touches like soaking tubs and slippers. Additionally, refrigerators, safes, and hair dryers are available.

The brasserie, KIHARU Brasserie, serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. Added amenities include free WiFi in public areas and a coffee shop/café. Buffet breakfast is available daily between 7 AM and 10 AM.

Sights within a 20-minute walk of this 3.5-star Central Kyoto hotel include Kyoto University and Shijo Omiya.

[NON SMOKING] Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$260* Per night/room 26 Apr. - 27 Apr.

[NON SMOKING] Superior King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

[NON SMOKING, Long Stay Plan] Superior Twin Room with Sofa bed (CheckIn 3pm/ CheckOut 4pm next day)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

[NON SMOKING, Long Stay Plan] Superior Twin Room (CheckIn 3pm/ CheckOut 4pm next day)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

[NON SMOKING, Long Stay Plan] Superior King Room (CheckIn 3pm/ CheckOut 4pm next day)

Bed Count 1 King Bed Maximum Occupancy 2 Max

[NON SMOKING, Long Stay Plan] Standard Twin Room (CheckIn 3pm/ CheckOut 4pm next day)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

CROSS HOTEL KYOTO ratings based on 8 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for CROSS HOTEL KYOTO

Everyone (4) Couples (4) Family (1)
5 out of 5

Posted by on 19 Dec. 2019

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Comment from Hotel Management

19 Dec. 2019 by Cross Hotel Kyoto

Thank you for choosing to stay at Cross Hotel Kyoto. It is pleasing to see that everything went great for you during your stay and that you enjoyed your time here. The whole team will continue to strive to deliver the best experience to our guests. Thank you again for your valuable feedback. We hope to have the chance to welcome you back again soon. Best regards, Cross Hotel Kyoto

5 out of 5
Very comfortable and well sized rooms. Great breakfast although a bit expensive.

Posted by on 8 Nov. 2019

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Comment from Hotel Management

9 Nov. 2019 by Cross Hotel Kyoto

Thank you for choosing to stay at Cross Hotel Kyoto and for your review. We are pleased to see that you enjoyed your stay in many aspects including comfortable room and breakfast. It is particularly pleasing to know that our breakfast was able to meet your expectation. The breakfast buffet offers over 70 kinds of menus including a variety of grilled dishes such as beef steak and Kyoto pork, eggs and ham, fresh salads and fruits, delicious soup and refreshing drinks. The F&B Team strives to deliver a vigorous morning to our guests every day, so we are very delighted that you were satisfied with their efforts. Thank you again for your positive feedback. We look forward to the opportunity of welcoming you back soon. Best regards, Cross Hotel Kyoto

5 out of 5
Very good location. Spacious room. Comfy bed. Nice shower & bath.

Posted by on 10 Aug. 2019

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Comment from Hotel Management

13 Aug. 2019 by Cross Hotel Kyoto

Thank you for choosing to stay with Cross Hotel Kyoto and for your positive review. We are delighted to read that you were satisfied with our location and room facilities. As we always strive to deliver the best experience to our guests, it is such a pleasure to know that we were able to meet your expectations in all aspects of your stay. We hope you had a great time and made lots of wonderful memories in Kyoto. Thank you again for your feedback and perfect rating. We hope to have the chance to welcome you back again soon. Best regards, Cross Hotel Kyoto

5 out of 5
Clean modern hotel,well located for transport, restaurants and shopping.

Posted by , from Auckland. on 5 Jun. 2019

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Comment from Hotel Management

6 Jun. 2019 by Cross Hotel Kyoto

Thank you for choosing to stay with Cross Hotel Kyoto and for the full-marks rating feedback. We hope you enjoyed your stay with us and that you had a wonderful visit to Kyoto. Thank you once again for your review. We definitely look forward to welcome you back in the near future! Kind regards, Cross Hotel Kyoto

5 out of 5
Upgraded to a bigger room as we had 2 adults and 2 kids and it was wonderful and spacious. Decided against having breakfast as that was a little expensive.

Posted by on 30 May 2019

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Comment from Hotel Management

31 May 2019 by Cross Hotel Kyoto

Thank you for having stayed at Cross Hotel Kyoto. I am delighted to see that you upgrade the room and fully enjoyed. It will be a pleasure to pass on your wonderful comments to my colleagues who will be honored to hear they contributed so significantly to your experience with us. On the other hand, we are sorry to hear that you felt breakfast price is not being affordable. Our restaurant offers a buffet style breakfast with grilled ham, fresh salads and fruits, delicious soup and refreshing drinks; simple Japanese options such as rice and miso soup are also available upon request. Thank you again for your valuable feedback. All of us look forward to welcoming you soon for another wonderful stay. Kind regards, Cross Hotel Kyoto

5 out of 5
This was by far the nicest and best hotel we stayed at during our 3 week stay in Japan. It is modern, the room was extremely spacious (by Japanese standards) and the breakfast was excellent. The location was also fantastic, close to the subway and buses, as well as within walking distance of several significant attractions and temples, as well as being metres away from lots of eating options. Highly recommended.

Posted by on 22 May 2019

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Comment from Hotel Management

23 May 2019 by Cross Hotel Kyoto

Thank you for staying at Cross Hotel Kyoto and taking the time to write your valuable opinion for us. We are indeed fortunate to be situated close to an array of shops, restaurants serving a variety of cuisines and many sightseeing spots. We are glad to hear that you were able to enjoy our prime location a lot. We also appreciate your warm recommendation of Cross Hotel Kyoto! Your comments will assist us in our efforts to continually improve our service and guest experience. All of us look forward to your soonest return and it will definitely be our pleasure to have another opportunity to serve you even better in the near future! Kind regards, Cross Hotel Kyoto

5 out of 5
Very modern and comfortable and super helpful staff. Excellent location too.

Posted by , from Brisbane Australia on 25 Nov. 2018

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Comment from Hotel Management

1 Dec. 2018 by Cross Hotel Kyoto

Thank you for choosing Cross Hotel Kyoto and for your 5-star review. We are very happy to read that our staff were able to deliver a great service to you during your stay and that you had a comfortable stay at our hotel. Thank you for taking the time to leave us such a wonderful comment. We hope that you will soon find another opportunity to return to us! Warm regards, Cross Hotel Kyoto

5 out of 5
Modern, new and clean. Staff were very helpful. Location was excellent.

Posted by on 13 Oct. 2018

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Comment from Hotel Management

9 Nov. 2018 by Cross Hotel Kyoto

Thank you for choosing to stay with Cross Hotel Kyoto and for your wonderful review. We are delighted to hear that you had a pleasant stay with us and that you found our staff helpful. Thank you again for your perfect rating. We look forward to the opportunity of welcoming you back to our hotel soon. Kind regards, Cross Hotel Kyoto

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. CROSS HOTEL KYOTO also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. This 3.5-star Kyoto hotel is smoke free.

  • 301 guestrooms or units
  • 9 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Sanjo Station (0.3 km / 0.2 mi)
  • Metro station: Sanjo Keihan Station (0.4 km / 0.3 mi)
  • Parking:

Room Amenities

CROSS HOTEL KYOTO offers 301 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, toilets with an electronic bidet, and complimentary toiletries. This Kyoto hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • Deep soaking tub
  • Flat-screen television
  • Refrigerator
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

KIHARU Brasserie - This brasserie specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Minimum check-in age is 20

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Cash or credit card deposit required
  • Parking height restrictions apply
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective October 1, 2018. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 1000 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 3850 for adults and JPY 1925 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • CROSS HOTEL
  • CROSS KYOTO
  • CROSS HOTEL KYOTO Hotel
  • CROSS HOTEL KYOTO Kyoto
  • CROSS HOTEL KYOTO Hotel Kyoto

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
url importing https://www.wotif.com/Kyoto-Hotels-CROSS-HOTEL-KYOTO.h27026975-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.