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Ace Hotel Kyoto

4-star property
245-2 Aneyakojidori, Kyoto, Kyoto 1800 796 370
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5.0 out of 5
Exceptional!
See all 3 wotif Reviews

"V cool hotel. Best in the world " More

By a verified traveller on Thu 21 Dec 2023

Points Of Interest

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Hotel Description

Ace Hotel Kyoto puts you in the heart of Kyoto, connected to a shopping center and within just a 10-minute stroll of popular attractions like Nishiki Market and Shijo Street. Highlights at this hotel include a restaurant, a 24-hour gym, and a bar/lounge.

This business-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Additionally, you'll find a coffee shop/cafe and free use of bicycles. Cooked-to-order breakfast is available daily between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls.

Attractions within a 15-minute walk of this 4-star Karasuma hotel include Kawaramachi Street and Pontocho Alley.

Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$1,399* Per night/room 5 May - 6 May

Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

Bed Count room.options.bedSize.Futon Maximum Occupancy 4 Max

Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ace Hotel Kyoto ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Ace Hotel Kyoto

Couples (2) Family (1)
5 out of 5
V cool hotel. Best in the world

Posted by on 21 Dec. 2023

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Comment from Hotel Management

22 Dec. 2023 by Ace

Hi Nicholas,Thank you for rating as well as comments.See you soon. Ace Hotel Kyoto Management

5 out of 5
A wonderful atmosphere in a very groove part of Kyoto.

Posted by on 20 Oct. 2023

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5 out of 5
Cool design & vibe, spacious rooms & exceptional Staff. Highly recommended.

Posted by on 29 Jul. 2023

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About the Ace Hotel Kyoto

Location 245-2 Aneyakojidori, Kyoto, Kyoto 604-8185

Property Features

Ace Hotel Kyoto offers its guests a 24-hour fitness center and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Ace Hotel Kyoto. This 4-star Kyoto hotel is smoke free.

  • 1 building
  • 213 guestrooms or units
  • 7 levels
  • Meeting rooms
  • Built in 2020
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Shijo Station (1 km / 0.6 mi)
  • Metro station: Karasuma Oike Station (0.2 km / 0.1 mi)

Room Amenities

Ace Hotel Kyoto offers 213 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 43-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets. This Kyoto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.

Mr. Maurices Italian - This restaurant overlooks the garden. Guests can enjoy drinks at the bar.

STUMPTOWN - Onsite coffee shop. Open daily.

PIOPIKO - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

KOSA - This restaurant overlooks the garden. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 20
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Breakfast is not included in the Breakfast rate for children age 12 and younger.

Guests are required to contact the property in advance to make arrangements to bring their pet. Otherwise, pets will not be allowed.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for JPY 6215.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: JPY 14300 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

  • Children stay free
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free - maximum age 12
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Masks are not compulsory at the property
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: JPY 15000 per accommodation, per night
  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 4800 for adults and JPY 4800 for children
  • Pet fee: JPY 14300 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: JPY 6215.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ace Hotel Kyoto Hotel
  • Ace Hotel Kyoto Kyoto
  • Ace Hotel Kyoto Hotel Kyoto

You should know

  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Ace Hotel Kyoto is listed in the 2021 Condé Nast Traveler Hot List.

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.