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3.8 out of 5

"Handy location, lovely staff We have stayed in the Swiss-Bel at Sanur before, this was our first time at the Tuban location. A very easy to find loca ... " More

By a verified traveller on Sun 28 Apr 2019

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Hotel Description

A family-friendly stay in Kuta awaits you at Swiss-Belhotel Tuban. Within just a 15-minute stroll, you'll find popular places like Waterbom Bali and Kuta Beach. Highlights at this hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

You can enjoy LED TVs with satellite channels, and all 320 rooms feature free WiFi, coffee/tea makers, and free bottled water. Dining in is an option with 24-hour room service, and minibars provide refreshments. You'll find nice touches like slippers and free toiletries to enhance your stay. Safes, hair dryers, and desks are also available.

A relaxing visit to the Palm SPA can include deep-tissue massages and hot stone massages along with facials, body treatments, and mani/pedis. The restaurant, Swiss Cafe, serves international cuisine and is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the free kids' club, fitness center, kids' swimming pool, and pool loungers. Additionally, you'll find free WiFi in public areas, a free manager's reception, and a coffee shop/café. Buffet breakfast is available daily between 6:30 AM and 11 AM. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 15-minute walk of this 4-star Kartika Plaza hotel include Discovery Shopping Mall and Tuban Beach.

Deluxe

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$27* Per night/room 31 Oct. - 1 Nov.

Deluxe Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Transit 6 Hrs - Deluxe

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Deluxe Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Swiss-Belhotel Tuban ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Swiss-Belhotel Tuban

Everyone (5) Couples (1)
5 out of 5
Handy location, lovely staff We have stayed in the Swiss-Bel at Sanur before, this was our first time at the Tuban location. A very easy to find location and just a bit quieter, away from the main street areas and hassle. Absolutely go and visit Warung Pappy's 2 doors down if you love Indian food. Omigosh, it was incredible! And such good value. Warung Kotobuki around the corner also fabulous, and there's an ATM nearby and Circle K, Cocomart etc. all in easy strolling distance. Breakfast at the hotel is magnificent, something for everyone. A 10-minute walk to Jalan Kartika Plaza and plenty of shopping and dining etc, but please go to Sari Jody Shop and Salon. Fixed price clothes shopping and a salon at the back for your massages, pedicure, manicure, braiding and more. They are a gorgeous family and beautifully honest, traditional Balinese and the best prices around.

Posted by , from Queensland, AU on 28 Apr. 2019

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Comment from Hotel Management

29 Apr. 2019 by Ikka

Dear LisaB, Thank you for your positive feedback. We appreciate your time and effort to make us aware of your delightful experience in our hotel. It is truly heartwarming for my team and I to learn that you had an enjoyable stay with us and you were pleased by all the hotel facilities and hotel location as well as fantastic breakfast experience in our restaurant. It was our pleasure having you and we certainly look forward to welcoming you back again soon. Best Regards, Management of Swiss-Belhotel Tuban

2 out of 5

Hotel is not in a good area

Pros: I loved the pool , but I didn’t like the location of the hotel, it was very close to everything , but also very far at the sametime
Cons: Wifi, staff friendliness, staff understanding , breakfast variety,
Location: It was behind everythung, in order to get to the Main Street, you had to go through an unsafe alleyway. Discovery mall, Starbucks, And shopping stalls
The hotel is behind everything, not in a good area, breakfast was not good as in not many options . The pool was gorgeous . Staff were friendly. Rooms were alright, but not amazing. And wifi was very problematic. Staff were friendly sometimes, but also could be rude and pushy.

Posted by on 6 Oct. 2017

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Comment from Hotel Management

12 Oct. 2017 by Widnyana

Dear Respected guest, Thank you for your detailed post and your concern during your stay with us. Our guest comfort is our highest mission and your concern has been taken up to the respective department and we will make a necessary amendment and assuring the best possible service for your future visit. Once again thank you for your review and we look forward to welcoming you back.

4 out of 5
Great food, nice staff, affordable living, loved the rooftop night food stall,

Posted by , from Adelaide, Australia on 16 Sep. 2016

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Comment from Hotel Management

14 Oct. 2016 by Widnyana

Thank you for taking your time to post your experience during your recent stay at our resort. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back Regards Widnyana

4 out of 5

Money stolen

Pros: New , comfortable and staff very nice
Location: A little bit back from the general hub but taxi and a short stroll is all it takes to get any where. Be very careful for bag snatchers on the street
Beautiful new hotel , house keeping left balcony door unlocked 2 days in a row and i had $700 _ $800 stolen. I take responsability for not using the safe an expensive lesson.

Posted by , from australia on 16 Jan. 2016

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Comment from Hotel Management

27 Oct. 2016 by Widnyana

Thank you for taking your time to post your experience during your recent stay at our resort. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back

3 out of 5

Nice hotel but small inefficiencies

Lights in room flickering off due to faulty room card actuator. Fridge wasnt working, poor noise dampening from room above:( food and staff excellent

Posted by , from sydney on 23 Aug. 2015

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Comment from Hotel Management

27 Oct. 2016 by Widnyana

Thank you for taking your time to post your experience during your recent stay at our resort. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back

5 out of 5

Excellent hotel - definitely recomended

The staff were very welcoming and friendly. We requested a room with a balcony and queen bed and the room we got was just what we asked for! The room was very clean and modern. My boyfriend is Indonesian and in the past some hotels have been disrespectful to him, but the Swiss Bell-hotel treatment him just as nice as any other guest. Lovely hotel

Posted by , from Australia on 26 Jul. 2015

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Comment from Hotel Management

27 Oct. 2016 by w

Thank you for taking your time to post your experience during your recent stay at our resort. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Swiss-Belhotel Tuban offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. There are 5 meeting rooms available. A children's pool, a terrace, and a complimentary children's club are also featured at the family-friendly Swiss-Belhotel Tuban. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 4-star Kuta hotel.

  • 320 guestrooms or units
  • 5 levels
  • 4 buildings
  • Built in 2015
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Ngurah Rai Intl. Airport (DPS) (3.3 km / 2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Swiss-Belhotel Tuban offers 320 air-conditioned accommodations with minibars and laptop-compatible safes. LED televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Kuta hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

The hotel hosts a free manager's reception daily.

Swiss Cafe - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 6
  • Manicures and pedicures
  • Massages
  • Hot stone massage
  • Deep tissue massage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 17
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 325000.00 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Swiss-Belhotel Tuban

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals not allowed
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 72 hours
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 100000 for adults and IDR 50000 for children (approximately)
  • Airport shuttle fee: IDR 100000 per vehicle (one way)
  • Rollaway bed fee: IDR 325000.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Swiss-Belhotel Tuban Hotel Kuta
  • Swiss-Belhotel Tuban Hotel
  • Swiss-Belhotel Tuban Kuta
  • Swiss-Belhotel Tuban
  • Swiss-Belhotel Tuban Bali/Kuta
  • Swiss-Belhotel Tuban Kuta
  • Swiss-Belhotel Tuban Hotel
  • Swiss-Belhotel Tuban Hotel Kuta

You should know

  • Swiss-Belhotel Tuban offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 7:00 AM to 9:00 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.