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The Kowloon Hotel

4-star property
19-21 Nathan Road, Kowloon, 1800 796 370
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3.9 out of 5
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See all 7 Wotif Reviews

"Very central to Hong Kong; Good access by MTR; Friendly staff " More

By a verified traveller on Sat 15 Jun 2019

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Hotel Description

A family-friendly stay in the heart of Kowloon awaits you at The Kowloon Hotel. Within steps you'll find popular attractions like Tsim Sha Tsui Promenade and Nathan Road Shopping District. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

Satellite TV, in-room childcare, and coffee/tea makers are featured in all 736 rooms. Nice touches include slippers and free toiletries. Room service, in-room massages, and safes are also available.

The restaurant, Coffee Corner, is open for breakfast. The Middle Row BAR is the hotel's own bar. Business amenities include a meeting room, a business center, and limo/town car service. Other amenities include a coffee shop/café, coffee/tea in a common area, and laundry facilities. There's also the convenience of an airport shuttle.

Attractions within a short walk walk of this 4-star Tsim Sha Tsui hotel include Victoria Harbour and K11 Shopping Mall.

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$78* Per night/room 6 Oct. - 7 Oct.

Superior, Club Level

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

24 Hours Stay - Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Connecting Superior Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Connecting Club Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

The Kowloon Hotel ratings based on 7 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Kowloon Hotel

Everyone (3) Couples (3)
4 out of 5

Posted by on 24 Aug. 2019

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4 out of 5
Very central to Hong Kong; Good access by MTR; Friendly staff

Posted by on 15 Jun. 2019

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Comment from Hotel Management

24 Jul. 2019 by The Kowloon Hotel Management

Dear Guest, Thank you for your positive feedback. We are delighted to learn that you enjoyed a convenient location of our hotel. We look forward to having the chance to welcome you back in the near future. Best wishes, The Kowloon Hotel Management

2 out of 5
The hotel is very well located on Kowloon side in the middle of TST. Everything else about it was crappy. Microscopic size rooms and small double beds that were almost too big to fit into them.

Posted by on 1 Apr. 2019

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4 out of 5
Very friendly staff and generally clean Rooms to tight/small Need more couches at the reception to sit

Posted by on 27 Mar. 2019

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4 out of 5
Great location but bedrooms are small.Ask for a bigger bedroom when booking.The beds are much bigger and the room is longer

Posted by on 18 Mar. 2019

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4 out of 5
Small room but clean. Excellent staff in the club level area (floors 17/18). Great assistance with places to eat, bars etc and very friendly. Fantastic location - very central to MTR station, Nathan road and ferry terminal. Would definitely recommend staying there.

Posted by on 1 Apr. 2018

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Comment from Hotel Management

9 Apr. 2018 by The Kowloon Hotel Management

Dear Guest, Thank you for staying with us at The Kowloon Hotel. We are elated to learn that you had a wonderful experience at our Harbour Club Lounge. It is definitely our pleasure to host you and we all look forward to welcoming you back on another amazing stay in the near future! Best wishes, The Kowloon Hotel Management

5 out of 5

Very comfortable hotel with great staff

Pros: The hotel has a pick up bus at reasonable rates and is in a central location in Kowloon. It was easy to get around HK from here.
Location: The Hong kong History Museum is only 30 HK dollars away by taxi. We had a wonderful day going through all the galleries .
We stopped in HK on our way back to Australia. The hotel staff were very helpful and the tours section sorted out 2 tours for us.

Posted by , from Melbourne on 21 Jan. 2018

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About the The Kowloon Hotel

Location 19-21 Nathan Road, Kowloon,

Property Features

There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A business center, a meeting room, and limo/town car service are available. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the family-friendly The Kowloon Hotel. An airport shuttle (available on request) and an area shuttle are available for a fee. This 4-star Kowloon hotel is smoke free.

  • 1 building
  • 736 guestrooms or units
  • 16 levels
  • 3 dining venues
  • Built in 1986
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Transport

  • Airport: Hong Kong Intl. Airport (HKG) (33.5 km / 20.8 mi)
  • Train station: Hong Kong East Tsim Sha Tsui Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle and area shuttle

Room Amenities

The Kowloon Hotel offers 736 accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

Coffee Corner - This restaurant serves breakfast and light fare.

Loong Yat Heen - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. Open daily.

The Middle Row BAR - Onsite bar. Open daily.

The Window Cafe - This buffet restaurant serves breakfast and light fare. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport shuttle service is available on request from 7:00 AM to 9:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Please note: The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Please note: Guests booked in Breakfast for 2 rate plans receive set breakfast.

Customers may be requested by the property to provide a health declaration (issued within 3 days prior to check-in).

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Guests may be subject to health screenings for COVID-19 at the property.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport shuttle service is offered on request from 7:00 AM to 9:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: HKD 140 per person (one-way)
  • Airport shuttle fee per child: HKD 140 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Kowloon
  • Kowloon Hotel
  • Kowloon Hotel Hong Kong
  • Kowloon Hong Kong
  • The Kowloon Hotel Hong Kong
  • The Kowloon Hotel Hotel
  • The Kowloon Hotel Kowloon
  • The Kowloon Hotel Hotel Kowloon

You should know

  • The Kowloon Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.