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Pan Borneo Hotel Kota Kinabalu

4.0 star property
Family-friendly hotel with spa services and outdoor pool

Photo gallery for Pan Borneo Hotel Kota Kinabalu

Breakfast, lunch, dinner served; international cuisine
Property video
Aromatherapy, hot stone massages, deep-tissue massages, massages
Outdoor pool
Family Suite Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free airport shuttle
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$54
includes taxes & fees
1 Mar - 2 Mar

Explore the area

View map
One Place Mall, Lorong Putat 3, Putatan, Kota Kinabalu, Sabah, 88200
  • Place, Petagas War Memorial
    ‪5 min drive‬
  • Place, Monsopiad Cultural Village
    ‪6 min drive‬
  • Place, Lok Kawi Wildlife Park
    ‪8 min drive‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪5 min drive‬

Room options

View all photos for City View

City View

City View

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Private bathroom
Bidet
Hairdryer
Minibar
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Family City View

Family City View

Family City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
LED TV
Hairdryer
Bidet
  • City view
  • 33 sq m
  • Sleeps 7
  • 2 King Beds

View all photos for Pool View

Pool View

Pool View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
LED TV
Separate bedroom
Private bathroom
Bidet
Hairdryer
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
LED TV
Private bathroom
Bidet
Hairdryer
Minibar
  • Sea view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite Room

Family Suite Room

Family Suite Room

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Bidet
Hairdryer
Minibar
Free bottled water
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 4

View all photos for Family Suite Room

Minibar, in-room safe, desk, laptop workspace

Family Suite Room

  • Sleeps 4

View all photos for City View Twin Room

Minibar, in-room safe, desk, laptop workspace

City View Twin Room

  • Sleeps 2

View all photos for Executive Room

Minibar, in-room safe, desk, laptop workspace

Executive Room

  • Sleeps 2

View all photos for Superior Room Pool View

Minibar, in-room safe, desk, laptop workspace

Superior Room Pool View

  • Sleeps 2

View all photos for Deluxe Room City or Mountain View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room City or Mountain View

  • Sleeps 2

View all photos for Executive Suite

Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • Sleeps 2

About the area

Kota Kinabalu

A family-friendly stay in Kota Kinabalu awaits you at Pan Borneo Hotel Kota Kinabalu. You'll be 3.7 km (2.3 mi) from Petagas War Memorial and 5 km (3.1 mi) from Monsopiad Cultural Village. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy. Lounge & Sunset Terrace is the hotel's own bar. Enjoy the gym and kids' swimming pool. 6409 square feet (595 square metres) of event facilities include conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also self parking, along with the convenience of free airport pick-up service. .In the area of this 4-property class Kota Kinabalu hotel, you'll find Imago Shopping Mall.

What's nearby

  • Petagas War Memorial - 5 min drive - 4.3 km
  • Monsopiad Cultural Village - 6 min drive - 4.9 km
  • Lok Kawi Wildlife Park - 8 min drive - 6.7 km
  • Tanjung Aru Perdana Park - 10 min drive - 7.5 km
  • Sabah State Mosque - 11 min drive - 9.6 km

Getting around

  • Putatan Station - 7 min walk
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 10 min drive

Restaurants

  • ‪Fook Yuen Café & Bakery - ‬1 min walk
  • ‪Restoran Sinar Mustika - ‬1 min walk
  • ‪Coffee House - ‬1 min walk
  • ‪HK Seafood Restaurant - ‬1 min walk
  • ‪Zul Lamb Chop Cafe - ‬2 min walk

About this property

Pan Borneo Hotel Kota Kinabalu

Family-friendly hotel with spa services and outdoor pool
Pan Borneo Hotel Kota Kinabalu offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There's an onsite business centre. Event space at this hotel measures 6409 square feet (595 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the family-friendly Pan Borneo Hotel Kota Kinabalu. A free shuttle from the airport to the hotel is free at scheduled times. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Kota Kinabalu hotel.

  • 320 guestrooms or units
  • 6409 sq ft of conference space
  • 595 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Pan Borneo Hotel Kota Kinabalu offers 320 air-conditioned accommodations with minibars and a safe. LED televisions come with premium cable channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and hot stone massages. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free airport pick-up shuttle from 8:30 PM to 6 AM at scheduled times
  • Area shuttle (surcharge)
  • Parking on site (MYR 5 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 38 for adults and MYR 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lounge & Sunset Terrace

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6,409 square feet of conference space
  • Business centre

Outdoors

  • In a nature reserve
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pan Borneo Hotel Kota Kinabalu

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 70.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 38 for adults and from MYR 19 for children
  • Self-parking fee: MYR 5 per day
  • Rollaway bed fee: MYR 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Narada Hotel
Pan Borneo Hotel
Soluxe Kota Kinabalu
Soluxe Hotel Kota Kinabalu Sabah
Narada Kota Kinabalu
Soluxe Hotel Kota Kinabalu
Pan Borneo Kota Kinabalu
Pan Borneo
Narada Hotel Kota Kinabalu
Pan Borneo Kota Kinabalu
Pan Borneo Hotel Kota Kinabalu Hotel
Pan Borneo Hotel Kota Kinabalu Kota Kinabalu
Pan Borneo Hotel Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

What is the cancellation policy at Pan Borneo Hotel Kota Kinabalu?

Pan Borneo Hotel Kota Kinabalu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pan Borneo Hotel Kota Kinabalu?

As of 7 Feb 2026, prices found for a 1-night stay for 2 adults at Pan Borneo Hotel Kota Kinabalu on 1 Mar 2026 start from AU$53.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pan Borneo Hotel Kota Kinabalu?

Yep, Pan Borneo Hotel Kota Kinabalu has a self car park for MYR 5 per day. A self car park is also available, for a fee.

Are there any beaches close to Pan Borneo Hotel Kota Kinabalu?

The closest beach to Pan Borneo Hotel Kota Kinabalu is Pantai Pulau Mamutik (9 km).

Is there a spa on site at Pan Borneo Hotel Kota Kinabalu?

There's no onsite spa, but this property does offer services like hot stone massages.

Does Pan Borneo Hotel Kota Kinabalu have a pool?

Pan Borneo Hotel Kota Kinabalu has an outdoor pool and a kids' pool.

Is Pan Borneo Hotel Kota Kinabalu family-friendly?

You bet! With amenities such as a children's pool, laundry facilities and free airport pick-up, it's no surprise that Pan Borneo Hotel Kota Kinabalu is a hit with families.

Does Pan Borneo Hotel Kota Kinabalu serve breakfast?

Sure does, buffet brekkie is offered daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Pan Borneo Hotel Kota Kinabalu?

Yep, there's a free shuttle from the airport to the hotel that runs from 8:30 PM - 6 AM at scheduled times.

Is there a bar or restaurant at Pan Borneo Hotel Kota Kinabalu?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Pan Borneo Hotel Kota Kinabalu?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Pan Borneo Hotel Kota Kinabalu?

No, pets and service animals are not allowed.

Pan Borneo Hotel Kota Kinabalu Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 59 out of 185 reviews
Rating 8 - Good. 79 out of 185 reviews
Rating 6 - Okay. 34 out of 185 reviews
Rating 4 - Poor. 10 out of 185 reviews
Rating 2 - Terrible. 3 out of 185 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

YIN FONG

Stayed 1 night in Oct 2025

8/10 Good

matthew

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
No ability to adjust room temp - only fan speed Toilet was broken before we arrived Towels were poor quality and some torn
Stayed 5 nights in Oct 2025

10/10 Excellent

Ghanashyam Lalji

Stayed 1 night in Aug 2025

4/10 Poor

Mohseen

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The property needs an update - the carpet and rooms are all very tired and so are the bathrooms I would not book this again this was only booked due to proximity of the airport - they offered a shuttle to the hotel but the driver came late and we had get a taxi to the hotel
Stayed 2 nights in Aug 2025

6/10 Okay

Philip

Stayed 2 nights in Apr 2025

4/10 Poor

David

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Bad room in bad condition

Arrived and slow check in. Given room with AC that wouldn't get cool, tv got no stations, and shower was broken! Moved me to a room but after 9 pm and I had 5 am flight the next day. Second room much better, but carpet dingy and everything well worn. Not up to standards of a 4* hotel. Disappointed and will not return.
Stayed 1 night in Mar 2025

10/10 Excellent

Sady

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night only but a very pleasant stay. Check in was excellent. Pool was very refreshing
Stayed 1 night in Dec 2024

10/10 Excellent

Isabel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for one night as I was transiting through Kota Kinabalu. The hotel kindly offer a free airport pick-up. Lovely staff, clean room, and good quality gym and pool facilities. The breakfast was pleasant.
Stayed 1 night in Oct 2024

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness
Very good value, very helpful staff Comfy bed Could do with a bit of a refresh
Stayed 1 night in Oct 2024

4/10 Poor

Jacqueline

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was dirty and tiles were broken. There was no soap provided. I went to the pool and asked for a towel and was told to go back to my room to get my room towel because housekeeping doesn’t provide pool towels. I did NOT as I was already wet! I insisted to be provided with a towel. I may add I wish I had not gone in the pool as it was disgusting … there was brown dirt floating in it. As soon as I saw that I got out. The front desk and restaurant staff were the best part of this hotel.
Stayed 1 night in Sep 2024

8/10 Good

Chrono

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Wirdawati

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Christian

The place is ok for what you pay, close to the airport and large room are the positives, the hotel is noisy and breakfast below average
Stayed 1 night in Jun 2024

8/10 Good

Christian

Fair accommodation for the price paid. Large room, but noisy with a non stop music during the day. Breakfast underwhelming and flavourless. @ballestrinaroundtheworld
Stayed 1 night in Jun 2024

10/10 Excellent

simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for the airport

We only stayed briefly between connecting flights and booked into two rooms. The staff at reception were absolutely first rate making us very welcome and the rooms were both spotless. We didn’t eat due to our brief staff so cannot comment on the food at the restaurant. The hotel is the perfect choice for quick access to the airport at Koh a Kinabalu which is a cheap taxi ride away.
Stayed 1 night in Mar 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Sunyoung

Stayed 1 night in Sep 2023

8/10 Good

Matilda Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value.
Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice place and good hotel view. Hotel parking need to be paid per entry for just RM3 because it was owned by the mall building. Overall I still like this hotel
Stayed 2 nights in Dec 2022

10/10 Excellent

Gift

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception guys were excellent especially Jay. Hotel staff is very friendly and there is a wonderful breakfast place nearby
Stayed 4 nights in Sep 2022

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019