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Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel

Property class: 3

Photo gallery for Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel

A hotel room with a large window, a bed, a desk with a lamp, and a chair.
A conference room with multiple round tables and chairs, a whiteboard, and artwork on the walls.
A hotel room with two single beds, a bedside table with a lamp, a chair, and an air conditioning unit.
A hotel lobby with a reception desk, a large window with curtains, a seating area with a sofa, and decorative fans on the wall.
A multi-story hotel with a modern facade, large windows, and a prominent sign.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping
The current price is AU$38
includes taxes & fees
20 Sept - 21 Sept

Explore the area

View map
Jalan Pantai Baru, Sembulan, Kota Kinabalu, Sabah, 88100
  • Place, Gleneagles Hospital
    ‪2 min walk‬
  • Place, Imago Shopping Mall
    ‪3 min walk‬
  • Place, Sutera Harbour
    ‪14 min walk‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, and a large window with a city view.

Standard Twin Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with a bed, desk, chair, TV, and a window with curtains.

Deluxe Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room

A hotel room with two beds, a chair, a desk, and a door leading to another room.

Superior Room

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Superior Twin Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Kota Kinabalu

Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel puts you in the heart of Kota Kinabalu, steps from Gleneagles Hospital and within a 10-minute stroll of Imago Shopping Mall. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find express check-out, dry cleaning/laundry services and multilingual staff. There's also the convenience of free self parking. .Sights within a 15-minute walk of this Downtown Kota Kinabalu hotel include Plaza Wawasan and Kota Kinabalu Esplanade.

What's nearby

  • Gleneagles Hospital - 2 min walk - 0.2 km
  • Imago Shopping Mall - 3 min walk - 0.3 km
  • Kota Kinabalu Esplanade - 11 min walk - 1.0 km
  • Sutera Harbour - 14 min walk - 1.2 km
  • Centre Point - 18 min walk - 1.5 km

Getting around

  • Tanjung Aru Station - 3 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 10 min drive

Restaurants

  • ‪Chagee Sutera Avenue - ‬2 min walk
  • ‪Kopi Ping Cafe - ‬6 min walk
  • ‪Borneo Chicken Rice - ‬6 min walk
  • ‪Bakehood - ‬1 min walk
  • ‪Tuk Tuk Tomyam - ‬3 min walk

About this property

Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel

WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. The business-friendly Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel also features multilingual staff, dry cleaning/laundry services, and express check-out. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Kota Kinabalu hotel.

  • 118 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 2010
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • Smoking in designated areas
Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel offers 118 air-conditioned accommodations with complimentary bottles of water and an iron/ironing board. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, bidets and complimentary toiletries. This Kota Kinabalu hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

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  • Air-conditioning
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The price is AU$46
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out fee: MYR 100
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MYR 100

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Zara's Boutique Hotel Hotel
Zara's Boutique Hotel
Zara's Boutique Hotel Kota Kinabalu
Zara's Boutique Kota Kinabalu
Zara's Boutique Hotel Kota Kinabalu, Sabah
Zara's Boutique Hotel Kota Kinabalu
Zara's Boutique Hotel Hotel Kota Kinabalu

Frequently asked questions

What is the cancellation policy at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel?

Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel?

As of 7 Sept 2026, prices found for a 1-night stay for 2 adults at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel on 20 Sept 2026 start from AU$38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel?

Yep, Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel?

The closest beach to Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel is Pantai Pulau Mamutik (5.6 km).

Is there a free airport shuttle available at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel?

No, Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel?

No, pets and service animals are not allowed.

Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 13 out of 69 reviews
Rating 8 - Good. 22 out of 69 reviews
Rating 6 - Okay. 20 out of 69 reviews
Rating 4 - Poor. 12 out of 69 reviews
Rating 2 - Terrible. 2 out of 69 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

SYED NASIRIN BIN SYED ZAINOL ABIDIN

Liked: Staff & service, amenities
Lovely hotel for the rate you paid.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

SYED NASIRIN BIN SYED ZAINOL ABIDIN

Liked: Cleanliness, staff & service
Near the shopping centres.
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

SYED NASIRIN

Liked: Staff & service
Pay more for a better hotel.
Stayed 1 night in Oct 2022
Verified review

6/10 Okay

Hiroshi

Disliked: Cleanliness
reasonable price
Stayed 1 night in May 2024
Verified review

8/10 Good

Mohd Redzwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2022
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
according to my colleague, he said the breakfast was too simple. Perhaps it can be better
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

NancyLee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value with friendly and accommodating staff

Really friendly and helpful staff. We were originally booked on the 2nd floor that was a bit loud and smelled of cigarette smoke. When we asked to be moved to a higher floor, they immediately offered a room on the 5th floor. Much better! The corridors are worn and in need of new carpet and paint. Breakfast is complete with mostly Asian offerings - very tasty but always cold and non-working toaster. The location is good for cheap eats right next door. And it's walking distance to Sutera Harbour where you can watch the beautiful sunsets. A long, hot walk or an easy Grab ride to the center of town and the ferry to the islands.
Stayed 3 nights in Oct 2019
Verified review

6/10 Okay

우리

Disliked: Property conditions & facilities, room comfort
공간은 넓은데 정말 침대뿐입니다. 싼가격에 묶고 싶으시다면 추천하지만 다시 간다면 돈 더주고 다른 호텔 가겠네요
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok til et par overnatninger

Fint hotel, men meget trafik støj. Morgen maden var ikke noget særligt, den ene dag kom vi lidt sent ned til morgenmaden, og der var det meste koldt.
Stayed 2 nights in Jul 2018
Verified review

10/10 Excellent

mohd othman liap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness of room/hotel Quality of service Hotel amenities Hotel location
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness of room/hotel Quality of service Hotel amenities Hotel location
Verified review

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Need some improvement

Cracked walls in our room...the aircond need to service.. It is a strategic place to stay but the hotel have to do some improvement in terms of the maintenance of the guest room.
Stayed 3 nights in Mar 2018
Verified review

6/10 Okay

Verified traveller

Liked: Room comfort
가성비 나쁘지 않았어요. 근데 조식 카페 그릇이 좀.....깨끗하진 않더라구요.
Stayed 2 nights in Feb 2018
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Poor quality hotel

Uncomfortable
Stayed 3 nights in Jun 2017
Verified review

4/10 Poor

JoAnne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not close to anything

The hotel is not conveniently located close to any city landmarks. It's like an island in a steady stream of traffic. The staff was friendly and helpful but the room had obviously not been repaired or painted in quite a while. Water got over the floor in the bathroom because it is an Asian style shower with a drain in a corner. Breakfast is included.
Verified review

6/10 Okay

kristy

Liked: Staff & service, room comfort

Basic and affordable

It is a basic, affordable place. It's decent for the price, but nothing special about it.
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice safe and sound

A clean,big and nice room...and also a delicious food...
Verified review

6/10 Okay

BANGGEUL

Liked: Staff & service
Disliked: Cleanliness

저렴하고 편리한 호텔

밤 늦게 도착하는 비행기라 리조트는 1박이 부담스러워 하룻밤 묵을 숙소로 정하였습니다. 가격은 매우 저렴했고 숙소는 넓습니다. 다만 건물이 오래되고, 기본 상태만 제공되기 때문에 청결도나 룸 컨디션에 큰 기대를 안하시면 만족할 것 같습니다. 이마고몰과 수트라하버 리조트 사이에 위치하여 이동은 편리합니다. 저희처럼 하룻밤 묵고 리조트로 이동하실 분은 선택하셔도 될 것 같습니다.
Verified review

6/10 Okay

Traveler..

Good Hotel ... more room for improvement

Good, Friendly staff, Wifi & tv channel need to improve,
Verified review

6/10 Okay

Verified traveller

fine for short stay near airport

It was normal. good for short stay near airport. a bit noisy till late at night due to small car racing group gathering in the parking lot right next to the hotel
Verified review

8/10 Good

Hasim

Nice & Friendly

Friendly staff,enough parking lot, but my room no refrigerator.
Verified review

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

NOT A 3 STAR HOTEL

Stays for 3 nights. if you dont have a car, it will be bad experience. The newest shopping mall is about 600 meters away, but having to cross a major express way to airport is not an nice experience. The room layout dont look like was designed for hotel room. The phone is the room is not by the bed but by the table. The breakfast prepared is bare minimum . 3 *** is over rated for this hotel and not value for money.
Verified review

2/10 Terrible

Taeri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

최악

정말 최악의 숙소였다. 주변은 더럽고 빈민가로 보였고 밤새 시끄러워 한숨도 못잤다. 화장실도 너무 지저분해서 씻을수가 없었고 침구상태도 믿을수 없었다. 조식은 먹지않고 그냥 나왔다. 잠만 자려고 예약했는데 형편없었다.
Verified review

4/10 Poor

Grahame

Disliked: Cleanliness, property conditions & facilities

Never again

Included breakfast was terrible and the place was dirty. Food was cold on 3 of the 4 days
Verified review

8/10 Good

Verified traveller

Liked: Room comfort

Easy & clean

Good