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Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel

3.0 star property

Photo gallery for Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel

Standard Double Room
Reception
Superior Twin Room
Front of property
Meeting facility

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping
The current price is AU$51
includes taxes & fees
26 Apr - 27 Apr

Explore the area

View map
Jalan Pantai Baru, Sembulan, Kota Kinabalu, Sabah, 88100
  • Place, Gleneagles Hospital
    ‪2 min walk‬
  • Place, Imago Shopping Mall
    ‪3 min walk‬
  • Place, Sutera Harbour
    ‪14 min walk‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

About the area

Kota Kinabalu

Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel puts you in the heart of Kota Kinabalu, steps from Gleneagles Hospital and within a 10-minute stroll of Imago Shopping Mall. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find express check-out, dry cleaning/laundry services and multilingual staff. There's also the convenience of free self parking. .Sights within a 15-minute walk of this Downtown Kota Kinabalu hotel include Plaza Wawasan and Kota Kinabalu Esplanade.

What's nearby

  • Gleneagles Hospital - 2 min walk - 0.2 km
  • Imago Shopping Mall - 3 min walk - 0.3 km
  • Kota Kinabalu Esplanade - 11 min walk - 1.0 km
  • Sutera Harbour - 14 min walk - 1.2 km
  • Centre Point - 18 min walk - 1.5 km

Getting around

  • Tanjung Aru Station - 3 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 10 min drive

Restaurants

  • ‪Kopi Ping - ‬1 min walk
  • ‪Domino’s Pizza Riverson - ‬5 min walk
  • ‪Jojo Gastrobar - ‬2 min walk
  • ‪Restoran D' Malindo - ‬3 min walk
  • ‪CHAGEE - ‬2 min walk

About this property

Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel

WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. The business-friendly Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel also features multilingual staff, dry cleaning/laundry services, and express check-out. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Kota Kinabalu hotel.

  • 118 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 2010
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • Smoking in designated areas
Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel offers 118 air-conditioned accommodations with complimentary bottles of water and an iron/ironing board. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, bidets and complimentary toiletries. This Kota Kinabalu hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out fee: MYR 100
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MYR 100

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Zara's Boutique Hotel Hotel
Zara's Boutique Hotel
Zara's Boutique Hotel Kota Kinabalu
Zara's Boutique Kota Kinabalu
Zara's Boutique Hotel Kota Kinabalu, Sabah
Zara's Boutique Hotel Kota Kinabalu
Zara's Boutique Hotel Hotel Kota Kinabalu

Frequently asked questions

What is the cancellation policy at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel?

Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel?

As of 24 Apr 2026, prices found for a 1-night stay for 2 adults at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel on 26 Apr 2026 start from AU$51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel?

Yep, Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel?

The closest beach to Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel is Pantai Pulau Mamutik (5.6 km).

Is there a free airport shuttle available at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel?

No, Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel?

No, pets and service animals are not allowed.

Palette Kota Kinabalu Near by Imago Shopping Mall Formerly Zara's Boutique Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 13 out of 68 reviews
Rating 8 - Good. 22 out of 68 reviews
Rating 6 - Okay. 20 out of 68 reviews
Rating 4 - Poor. 11 out of 68 reviews
Rating 2 - Terrible. 2 out of 68 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Donald M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

SYED NASIRIN BIN SYED ZAINOL ABIDIN

Travelled with family
Liked: Staff & service, amenities
Lovely hotel for the rate you paid.
Stayed 1 night in Oct 2022

10/10 Excellent

SYED NASIRIN

Liked: Staff & service
Pay more for a better hotel.
Stayed 1 night in Oct 2022

10/10 Excellent

SYED NASIRIN BIN SYED ZAINOL ABIDIN

Travelled with partner
Liked: Cleanliness, staff & service
Near the shopping centres.
Stayed 2 nights in Sep 2022

10/10 Excellent

Amsir

Stayed 1 night in Sep 2022

6/10 Okay

Yen Yan

Stayed 1 night in Aug 2022

8/10 Good

Mohd Redzwa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
according to my colleague, he said the breakfast was too simple. Perhaps it can be better
Stayed 2 nights in Dec 2019

8/10 Good

NancyLee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value with friendly and accommodating staff

Really friendly and helpful staff. We were originally booked on the 2nd floor that was a bit loud and smelled of cigarette smoke. When we asked to be moved to a higher floor, they immediately offered a room on the 5th floor. Much better! The corridors are worn and in need of new carpet and paint. Breakfast is complete with mostly Asian offerings - very tasty but always cold and non-working toaster. The location is good for cheap eats right next door. And it's walking distance to Sutera Harbour where you can watch the beautiful sunsets. A long, hot walk or an easy Grab ride to the center of town and the ferry to the islands.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

HANOZER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

mohd othman liap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness of room/hotel Quality of service Hotel amenities Hotel location

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness of room/hotel Quality of service Hotel amenities Hotel location

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Need some improvement

Cracked walls in our room...the aircond need to service.. It is a strategic place to stay but the hotel have to do some improvement in terms of the maintenance of the guest room.
Stayed 3 nights in Mar 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Poor quality hotel

Uncomfortable
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

JoAnne, Bangkok

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not close to anything

The hotel is not conveniently located close to any city landmarks. It's like an island in a steady stream of traffic. The staff was friendly and helpful but the room had obviously not been repaired or painted in quite a while. Water got over the floor in the bathroom because it is an Asian style shower with a drain in a corner. Breakfast is included.

6/10 Okay

kristy

Liked: Staff & service, room comfort

Basic and affordable

It is a basic, affordable place. It's decent for the price, but nothing special about it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice safe and sound

A clean,big and nice room...and also a delicious food...

6/10 Okay

Traveler..

Good Hotel ... more room for improvement

Good, Friendly staff, Wifi & tv channel need to improve,

6/10 Okay

Verified traveller

6/10 Okay

Verified traveller

fine for short stay near airport

It was normal. good for short stay near airport. a bit noisy till late at night due to small car racing group gathering in the parking lot right next to the hotel

8/10 Good

Hasim

Nice & Friendly

Friendly staff,enough parking lot, but my room no refrigerator.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort