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Candlewood Suites Knoxville Airport-Alcoa by IHG

2.5 star property

Photo gallery for Candlewood Suites Knoxville Airport-Alcoa by IHG

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)
Fitness facility
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$122
includes taxes & fees
22 Mar - 23 Mar

Explore the area

View map
176 Cusick Road, Alcoa, TN, 37701
  • Place, Covenant Health
    ‪5 min drive‬
  • Place, Fort Loudoun Lake
    ‪6 min drive‬
  • Place, Foothills Mall
    ‪8 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪15 min walk‬

Room options

View all photos for Studio Suite, 2 Double Beds, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 2 Double Beds, Accessible (Communications)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(12 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Living Area)

Suite, 1 Bedroom (Living Area)

Suite, 1 Bedroom (Living Area)

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 2 Double Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the area

Alcoa

At Candlewood Suites Knoxville Airport-Alcoa by IHG, you'll be 16.9 km (10.5 mi) from University of Tennessee and 37.8 km (23.5 mi) from Great Smoky Mountains National Park. Highlights at this hotel include a free airport shuttle, a 24-hour gym and in-room kitchens. .Enjoy the gym and seasonal outdoor swimming pool. 420 square feet (39 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also the convenience of extended parking. .Attractions within a 15-minute drive of this Alcoa hotel include Thompson–Boling Arena and Neyland Stadium.

What's nearby

  • Covenant Health - 5 min drive - 6.1 km
  • Fort Loudoun Lake - 6 min drive - 7.4 km
  • Capitol Theatre - 8 min drive - 8.2 km
  • Foothills Mall - 8 min drive - 9.9 km
  • Maryville College - 9 min drive - 9.2 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 5 min drive

Restaurants

  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Ruby Tuesday - ‬4 min drive
  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬6 min drive
  • ‪Swig - ‬4 min drive

About this property

Candlewood Suites Knoxville Airport-Alcoa by IHG

Candlewood Suites Knoxville Airport-Alcoa by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Business amenities include a 24-hour business centre and a meeting room.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 420 square feet (39 square metres) and includes conference space. A library, barbecue grills, and a picnic area are also featured at the business-friendly Candlewood Suites Knoxville Airport-Alcoa by IHG. A roundtrip airport shuttle is free (available 24 hours).

This Alcoa hotel is smoke free.

  • 81 guestrooms or units
  • 3 levels
  • 420 sq ft of conference space
  • 39 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Library
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • No smoking on site
Candlewood Suites Knoxville Airport-Alcoa by IHG offers 81 air-conditioned accommodations with DVD players and a safe. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Alcoa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

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  • Free airport shuttle
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The price is AU$127
includes taxes & fees
22 Mar - 23 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • 420 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation (varies based on length of stay)
  • Maximum 3 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 10 per day
  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 7:30 AM to 9:00 PM
  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel Airport-Alcoa Knoxville
Candlewood Suites Knoxville Airport-Alcoa
Candlewood Suites Knoxville Airport-Alcoa Hotel Alcoa
Candlewood Suites Knoxville Airport-Alcoa Hotel
Candlewood Suites Knoxville Hotel
Candlewood Suites Knoxville
Candlewood Suites Knoxville Airport Alcoa
Candlewood Suites Knoxville A

Frequently asked questions

What is the cancellation policy at Candlewood Suites Knoxville Airport-Alcoa by IHG?

Candlewood Suites Knoxville Airport-Alcoa by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites Knoxville Airport-Alcoa by IHG?

As of 13 Mar 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Knoxville Airport-Alcoa by IHG on 22 Mar 2026 start from AU$122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites Knoxville Airport-Alcoa by IHG?

Yep, Candlewood Suites Knoxville Airport-Alcoa by IHG has uncovered extended parking for USD 10 per day.

Does Candlewood Suites Knoxville Airport-Alcoa by IHG have a pool?

Candlewood Suites Knoxville Airport-Alcoa by IHG has a seasonal outdoor pool. The pool is open 7:30 AM to 9:00 PM (Seasonal outdoor pool open from May to September).

Is Candlewood Suites Knoxville Airport-Alcoa by IHG family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Candlewood Suites Knoxville Airport-Alcoa by IHG is a hit with families.

Is there a free airport shuttle available at Candlewood Suites Knoxville Airport-Alcoa by IHG?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

What time are check-in & check-out at Candlewood Suites Knoxville Airport-Alcoa by IHG?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Candlewood Suites Knoxville Airport-Alcoa by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 320 out of 627 reviews
Rating 8 - Good. 165 out of 627 reviews
Rating 6 - Okay. 77 out of 627 reviews
Rating 4 - Poor. 44 out of 627 reviews
Rating 2 - Terrible. 21 out of 627 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

TIMOTHY

Liked: Staff & service
Had to switch rooms because of it being dirty and smelly.
Stayed 2 nights in Dec 2025

8/10 Good

Leslie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Quite and close to airport at a great price to stay over day before flight to save time on travel day of flight!
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025

6/10 Okay

Lavern

Liked: Cleanliness, staff & service, amenities
The smoke detector battery needed to be replaced, it chirped all night. I got in really late and just wanted some sleep. Also, the toilet's handle needed to be shaken in order for the toilet to stop running. Other than that, everything was great!
Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for catching an early flight!
Stayed 1 night in Nov 2025

2/10 Terrible

Demond

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The staff was good. The hotel smell was horrible to say the least. There was dog crap in the carpet like someone had half cleaned it. My room was not cleaned or provided fresh towels. The place was so nasty, I trashed my new UT Vols slippers I wore in the room because I didn’t want the smell or whatever on the sole being bought into my house.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checkin was quick and efficient. Room was clean and neat. The furnishings were very comfortable.
Stayed 4 nights in Nov 2025

6/10 Okay

David

Stayed 1 night in Nov 2025

10/10 Excellent

Earron

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay.
Stayed 1 night in Oct 2025

10/10 Excellent

felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stayed overnight for early flight. Shuttle picked me up at airport when I dropped off my rental. Took me back to airport in the middle of the night for a 6 am flight. Perfect for my needs.
Stayed 1 night in Oct 2025

10/10 Excellent

Pedro

Stayed 1 night in Oct 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room.
Stayed 1 night in Oct 2025

8/10 Good

Cheryl A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Across the street from the airport with a shuttle service there and back. The Candlewood Cupboard needs to have a greater selection of frozen meals.
Stayed 1 night in Oct 2025

4/10 Poor

John

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
When we checked in the keys we were given didn’t work! Had to go back and get them remade! Then when we checked out they couldn’t give us a receipt!!!!! Seriously poor management at the front desk!!
Stayed 1 night in Oct 2025

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Sequoia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good for an one night stay
Stayed 1 night in Oct 2025

8/10 Good

tim

Business traveller
Liked: Cleanliness, room comfort
Front desk and shuttle very nice, professional employees. 5 stars.
Stayed 1 night in Oct 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel had great parking. Check in was easy. Erica was professional and friendly and very helpful. The room was clean, comfortable and had everything we needed including a small kitchen. The wake up call was on time as was our 430 shuttle service. Great place, across from the airport.
Stayed 1 night in Oct 2025

10/10 Excellent

Nesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable but the kitchen drawers were broken. The property has seen better days but it’s definitely worth the price.
Stayed 1 night in Oct 2025

10/10 Excellent

Sharon

Stayed 1 night in Oct 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was extremely clean & comfortable. My second time there & will stay again in the future.
Stayed 1 night in Oct 2025

4/10 Poor

Anthony

Disliked: Cleanliness, staff & service
Extremely slow and unprofessional check-in by the staff. Room smelled like smoke. Shower not clean.
Stayed 1 night in Oct 2025

8/10 Good

SCOTT

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel staff was polite...room okay...parking was not good , due to bike week , lots of trailers! With no roo for them. Bathtub was broke on floor, duct taped over....
Stayed 5 nights in Sep 2025

2/10 Terrible

deborah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a huge bug in my room, the bathroom door didn’t close. The kitchen drawer wouldn’t stay closed. It has seen better days. It looked nothing like the pictures. I had to wait for the clerk to return from picking somebody up and when she came in with the other person, instead of asking me if I was checking in, she checked in the other lady and afterwards asked if I was checking in. She wasn’t friendly or apologetic about over looking me. When I checked out, the morning staff had me waiting also, but she did apologize and was very friendly.
Stayed 1 night in Aug 2025