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Prestige Beach House, WorldHotels Crafted

4.0 star property
Boardwalk/promenade hotel with indoor pool and restaurant

Photo gallery for Prestige Beach House, WorldHotels Crafted

Breakfast, lunch and dinner served
Suite, 1 King Bed, Non Smoking, Balcony (Theme Room;Larger Room)
Suite, 1 King Bed, Non Smoking, Balcony (Theme Room;Larger Room)
Suite, 2 Queen Beds, Non Smoking, Balcony (Living Room, Full Kitchen)
Suite, 1 King Bed, Non Smoking, Balcony (Theme Room;Larger Room)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$184
includes taxes & fees
8 Feb - 9 Feb

Explore the area

View map
1675 Abbott St, Kelowna, BC, V1Y 8S3
  • Place, City Park
    ‪1 min walk‬
  • Place, Waterfront Park
    ‪9 min walk‬
  • Place, Prospera Place
    ‪13 min walk‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Balcony

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(16 reviews)

Highlights

Balcony
Air conditioning
Mini-fridge
Plasma TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Balcony (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Balcony (with Sofabed)

7.8 out of 10
Good
(14 reviews)

Highlights

Balcony
Air conditioning
Mini-fridge
Plasma TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Balcony

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Balcony

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Mini-fridge
Plasma TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

8.4 out of 10
Very good
(34 reviews)

Highlights

Balcony
Air conditioning
Mini-fridge
Plasma TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Balcony, Park View

Standard Room, 1 Queen Bed, Balcony, Park View

Standard Room, 1 Queen Bed, Balcony, Park View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Mini-fridge
Plasma TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Air conditioning
Mini-fridge
Plasma TV
Blackout curtains
Jetted bath
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

8.4 out of 10
Very good
(16 reviews)

Highlights

Balcony
Air conditioning
Mini-fridge
Plasma TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Balcony

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Balcony

Highlights

Balcony
Air conditioning
Mini-fridge
Plasma TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Balcony (Living Room, Full Kitchen)

Suite, 2 Queen Beds, Non Smoking, Balcony (Living Room, Full Kitchen) | Private kitchen

Suite, 2 Queen Beds, Non Smoking, Balcony (Living Room, Full Kitchen)

Highlights

Balcony
Air conditioning
Kitchen
Mini-fridge
Dishwasher
Plasma TV
Blackout curtains
Private bathroom
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Balcony (Pet Friendly)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Balcony (Pet Friendly)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Mini-fridge
Plasma TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

Highlights

Balcony
Air conditioning
Mini-fridge
Plasma TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Mini-fridge
Plasma TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Living Room, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (Living Room, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (Living Room, Full Kitchen)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Kitchen
Mini-fridge
Dishwasher
Plasma TV
Blackout curtains
Private bathroom
Hairdryer
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Fridge
Plasma TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Theme Room;Larger Room)

Suite, 1 King Bed, Non Smoking, Balcony (Theme Room;Larger Room)

Suite, 1 King Bed, Non Smoking, Balcony (Theme Room;Larger Room)

Highlights

Balcony
Individually decorated
Air conditioning
Mini-fridge
Plasma TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Two Queen Beds Room with Sofa Bed

  • Sleeps 4

1 King Bed, Non-Smoking, Balcony, Upgraded Furniture, Mini Fridge, Wi-Fi, Upgraded Linen

  • Sleeps 2

1 King Bed, Non-Smoking, Jetted Tub, Balcony, Mini Fridge, Upgraded Linen

  • Sleeps 2

Accessible - 1 Queen, Non-Smoking, Bathtub, Mobility Accessible, Balcony, Upgraded Linen, Mini Fridge

  • Sleeps 2

Accessible-1 Queen, Non-Smoking, Roll in Shower, Mobility Accessible, Balcony, Upgraded Linen, Mini Fridge

  • Sleeps 2

1 Queen Bed, Non-Smoking, Balcony, Mini Fridge, Wi-Fi, Upgraded Linen

  • Sleeps 2

2 Queen Beds, Non-Smoking, Balcony, Mini Fridge, Wi-Fi, Upgraded Linen

  • Sleeps 4

1 Queen Bed, Non-Smoking, Balcony, Mini Fridge, Wi-Fi, Upgraded Linen, Pet Friendly Room

  • Sleeps 2

1 Queen Bed, Non-Smoking, Park View, Balcony, Mini Fridge, Wi-Fi, Upgraded Linen

  • Sleeps 2

2 Queen Beds, Non-Smoking, Balcony, Mini Fridge, Wi-Fi, Upgraded Linen, Pet Friendly Room

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Larger Room, Theme Room, Balcony, Fireplace, Mini Fridge

  • Sleeps 2

1 King Bed, Non-Smoking, Balcony, Mini Fridge, Wi-Fi, Upgraded Linen

  • Sleeps 2

1 Queen Bed, Non-Smoking, Interior Room, No Window In Room, Wet Bar, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

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About the area

Kelowna

Prestige Beach House, WorldHotels Crafted places you in the centre of Kelowna, steps from City Park and within a short 5-minute stroll of Okanagan Lake. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, West Coast Sushi + RawBar, is open for breakfast, brunch, lunch and dinner. 27 Lounge is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the gym, Hot tub and pool loungers as well as access to free bike hire. 1959 square feet (182 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .In the area of this 4-property class Downtown Kelowna hotel, you'll find UBC-Okanagan.

What's nearby

  • City Park - 1 min walk - 0.1 km
  • Okanagan Lake Bridge - 7 min walk - 0.7 km
  • Waterfront Park - 9 min walk - 0.8 km
  • Prospera Place - 13 min walk - 1.1 km
  • Kelowna General Hospital - 17 min walk - 1.4 km

Getting around

  • Kelowna, BC (YLW-Kelowna Intl.) - 24 min drive

Restaurants

  • ‪CRAFT Beer Market Kelowna - ‬5 min walk
  • ‪Kin & Folk - ‬4 min walk
  • ‪Triple O's - ‬5 min walk
  • ‪O'Flannigan's Pub - ‬7 min walk
  • ‪Earls on Top - ‬3 min walk

About this property

Prestige Beach House, WorldHotels Crafted

Boardwalk/promenade hotel with indoor pool and restaurant
As a guest of Prestige Beach House, WorldHotels Crafted, you'll find an indoor pool, Access to hot tub, a fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 3 meeting rooms. Event space at this hotel measures 1959 square feet (182 square metres) and includes conference space. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly Prestige Beach House, WorldHotels Crafted. For a fee, parking is available.

This 4-star Kelowna hotel is smoke free.

  • 67 guestrooms or units
  • 3 levels
  • 1959 sq ft of conference space
  • 182 sq. m of conference space
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Prestige Beach House, WorldHotels Crafted offers 67 air-conditioned accommodations with coffee/tea makers and a hairdryer. 42-inch plasma televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

This Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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The price is AU$259
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CAD 25 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 27 Lounge
  • West Coast Sushi + RawBar

Things to do

  • Free bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,959 square feet of conference space
  • 3 meeting rooms
  • Business centre

Outdoors

  • On the boardwalk/promenade
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night (maximum CAD 100 per stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CAD 20.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 25 to 35 per person
  • Self-parking fee: CAD 15 per night (in/out privileges)
  • Pet fee: CAD 30 per pet, per night (maximum CAD100 per stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kelowna Prestige
Kelowna Prestige Inn
Prestige Inn
Prestige Kelowna
Kelowna Prestige Hotel
Prestige Hotel Kelowna
Prestige Inn Kelowna Hotel Kelowna
Prestige Inn Kelowna Okanagan Valley
Prestige Beach House
Prestige Beach House WorldHotels Crafted
Prestige Beach House BW Premier Collection

Frequently asked questions

Is parking available at Prestige Beach House, WorldHotels Crafted?

Yep, Prestige Beach House, WorldHotels Crafted has a self car park with in/out privileges for CAD 15 per night. A self car park is also available, for a fee.

How much does it cost to stay at Prestige Beach House, WorldHotels Crafted?

As of 2 Feb 2026, prices found for a 1-night stay for 2 adults at Prestige Beach House, WorldHotels Crafted on 8 Feb 2026 start from AU$183.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Prestige Beach House, WorldHotels Crafted?

The closest beach to Prestige Beach House, WorldHotels Crafted is Willow Beach (11.6 km).

Does Prestige Beach House, WorldHotels Crafted have a pool?

Prestige Beach House, WorldHotels Crafted has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Prestige Beach House, WorldHotels Crafted serve breakfast?

Yeah, cooked-to-order brekkie is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Prestige Beach House, WorldHotels Crafted?

No, Prestige Beach House, WorldHotels Crafted does not offer an airport shuttle service.

Is there a bar or restaurant at Prestige Beach House, WorldHotels Crafted?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Prestige Beach House, WorldHotels Crafted?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Prestige Beach House, WorldHotels Crafted?

Dogs are welcome at Prestige Beach House, WorldHotels Crafted, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Prestige Beach House, WorldHotels Crafted Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 437 out of 1000 reviews
Rating 8 - Good. 333 out of 1000 reviews
Rating 6 - Okay. 141 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything is always clean and everyone is very friendly and helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities
Our room was spacious and turned was very comfortable. The balcony overlooking the lake was a great place to sit and relax after a travel day. Staff is friendly, courteous and very helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

ASHLEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable, front staff cleaning staff amd restaurant staff, helpful and friendly! Would stay there again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Taylor

Stayed 3 nights in Oct 2025

4/10 Poor

Victoria

Stayed 2 nights in Oct 2025

6/10 Okay

Lisa, Penticton

Disliked: Staff & service
Check in
Stayed 2 nights in Oct 2025

10/10 Excellent

Corine

Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 3 nights in Oct 2025

10/10 Excellent

Jeff

Stayed 2 nights in Oct 2025

10/10 Excellent

dena debra

Liked: Cleanliness
Stayed 3 nights in Sep 2025

10/10 Excellent

wendii

Stayed 2 nights in Oct 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

Andrea

Stayed 2 nights in Oct 2025

8/10 Good

cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in deep need of an update. It was clean but dated. The location is in good proximity to the scenic waterfront walk and restaurants. The staff were friendly and helpful. Pool was freezing cold and hot tub was a tad dirty.
Stayed 4 nights in Oct 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay, but liked the place a lot. My room was above the pool which got noisy with some kids, but the hotel was great. Walkable to everything.
Stayed 2 nights in Oct 2025

8/10 Good

Chody

Liked: Staff & service, room comfort
The hotel staff were great, reasonably comfortable but definitely in need of some renovations and refreshing.
Stayed 3 nights in Oct 2025

6/10 Okay

Bren, Sherwood Park

Travelled with partner
Disliked: Property conditions & facilities
Restaurant in the hotel wa 10 out of 10, awesome food and great service Pool and hot tub is very data, needs lots of updates, below average at best Hot tub water was always mercky
Stayed 4 nights in Oct 2025

10/10 Excellent

Ed

Stayed 2 nights in Oct 2025

8/10 Good

Nadine

Travelled with partner
Liked: Staff & service
Staff was friendly and welcoming and hotel itself was not bad, however this hotel is next to hostels and a homeless shelter so wouldn’t recommend walking th street late at night. The building is a bit older but rooms were nice and bed was comfortable.
Stayed 1 night in Oct 2025

2/10 Terrible

Jude

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE

This is one of the worst hotel experiences I’ve ever had. When I arrived, no one was at the front desk, and after 30 minutes wait, a staff member finally showed up with no apology. He said he’s the only person working after 5 PM, which is shocking for a so-called 4-star hotel — no security, no support. He refused to show me the room before check-in. When I finally saw it, it was old, noisy, and nothing like the photos. The air conditioner blew directly at the bed, and the driveway noise was unbearable. When I asked for a refund, the staff was arrogant and dismissive, saying “policy” wouldn’t allow it. He also claimed talking to the manager wouldn’t help because he’s the only one in charge. 🚨 This place is unsafe, dishonest, and a complete scam. The 4-star rating is misleading. 👉 If you value your money and peace of mind, do not stay here.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for walking around downtown Kelowna, with lots of great restaurants within walking distance. Very clean room and friendly staff
Stayed 4 nights in Oct 2025

8/10 Good

Allison

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean convenient location
Stayed 2 nights in Oct 2025

4/10 Poor

justin

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Koston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Elham

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025