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3.7 out of 5

"Great place to stay. Friendly staff. No problems at all... " More

By a verified traveller on Tue 28 Jul 2020

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Hotel Description

At Katherine Motel you'll be within a 10-minute walk of MiMi Aboriginal Art & Craft and 1.6 km (1 mi) from Katherine Country Club. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking.

Free WiFi, TVs, and coffee/tea makers are featured in all 40 rooms. Refrigerators, irons/ironing boards, and desks are also available.

The restaurant, RJs Restaurant, is open for dinner. RJs Bar is the motel's own bar. Added amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. There's also the convenience of RV/bus/truck parking.

Sights within a 10-minute drive of this 3-star Katherine motel include Katherine Museum and Katherine Hot Springs.

Standard Double Room, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$132* Per night/room 9 Mar. - 10 Mar.

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Plus Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Katherine Motel ratings based on 72 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Katherine Motel

Everyone (42) Couples (19) Students (1) Family (9)
5 out of 5
Great place to stay. Friendly staff. No problems at all...

Posted by on 28 Jul. 2020

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Comment from Hotel Management

29 Jul. 2020 by Katherine Motel

Dear Guest, Thank you for sharing your thoughts about your stay in Katherine Motel. We are happy to hear that your are satisfied with your stay but still we are finding ways to improve our rooms like changing the beds, linen and room fixtures. Our appreciation for your kind words.

1 out of 5
Paid $145.00 for Superior Plus. No goodies on bed as shown in advertised picture. Pre arranged afterhour arrivals. Issue 1 Arrived to night safe- no envelope, no key. Had to phone host Issue 2 Air con not working in room, Host states forgot to turn on AIR CON acess in office. Iss. 3 No Foxtel as advertised, clearly host forgot to turn our access on. Iss. 4 No goodies or anything 'Plus' as advertised. Iss. 5 Large crack, top to bottom, on the side of the coffee mug, food safety issue Issue 6 only 2 teabags in the beverages. Issue 7 only 1 x 600ml water bottle. Not a water jug. Not enough for 2 adults Issue 8 The bathroom wall was covered in a white splash Issue 9 Shampoo bottle seal broken and used Iss. 10 shampoo and conditioner were the size of a childs thumb Iss 11. Soap x 1 was different brand to shampoo & conditioner iss 12 soap display was not near towel or sink, just random on bench. Iss. 13 very visable cockroaches Iss 14 bedspread was dirty, dusty and very old This room is $65.00 at best

Posted by , from Jabiru on 19 Jun. 2020

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Comment from Hotel Management

29 Jul. 2020 by Katherine Motel

Hello Jennifer. Thank you for taking time to share your comments. Receiving guests feedback drives an organization forward and gives us an opportunity to improve our services.

4 out of 5

Posted by on 24 Sep. 2019

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Comment from Hotel Management

21 Feb. 2020 by General Manager

Dear Guest, Thank you for leaving us a review. We hope you will visit again soon. Warm Regards, Ryan Cooney - General Manager Katherine Motel, Katherine, NT

5 out of 5
Very friendly and welcoming owners. Room clean and spacious

Posted by on 18 Sep. 2019

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Comment from Hotel Management

21 Feb. 2020 by General Manager

Dear Guest, We are delighted to hear that you met and felt welcomed by our lovely new owners! It is also fantastic to hear that you enjoyed your clean and spacious room. We hope you will visit us again very soon. Warm Regards, Ryan Cooney - General Manager Katherine Motel, Katherine, NT

4 out of 5
The owners and staff were very friendly and helpful. A real pleasure to visit.

Posted by on 31 Aug. 2019

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4 out of 5
The property was clean and had a little dated, but otherwise nice amenities. The staff were very friendly and extremely accommodating.

Posted by on 18 Aug. 2019

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5 out of 5
Close to town, neat, secure at night and very pleasant staff

Posted by on 5 Aug. 2019

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3 out of 5

Posted by on 31 Jul. 2019

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5 out of 5
nice people at motel and good access to everything

Posted by on 31 Jul. 2019

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3 out of 5
You could hear what was being said Iin the rooms next door. Very old toaster and electrici jug ect could do with new ones.

Posted by on 9 Jul. 2019

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Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Katherine Motel. Free self parking is available. This 3-star Katherine motel is smoke free.

  • 40 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Katherine, NT (KTR-Tindal) (13.5 km / 8.4 mi)
  • Train station: Katherine Station (7.6 km / 4.7 mi)
  • Parking: Free self parking

Room Amenities

Katherine Motel offers 40 air-conditioned accommodations with irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

RJs Bar - Onsite bar.

RJs Restaurant - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 7:00 PM
  • Saturday - Sunday: 9:00 AM - 5:30 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 7:00 PM
  • Saturday - Sunday: 9:00 AM - 5:30 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: AUD 50 per pet, per night
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: AUD 50 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee: AUD 100 for check-in between 8:00 PM and 10:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Katherine Motel
  • Katherine Motel Motel
  • Katherine Motel Katherine
  • Katherine Motel Motel Katherine

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.