Sotetsu - accommodation in Kashiwa

一人旅一泊で利用しました。横にショッピングモール、スーパー、温泉と存分に楽しみました。場所もモノレールが近くて移動も大変便利でした。ホテルも室内、ロビー全てが綺麗で、スタッフさんも丁寧に対応してくださり、もう最高の1人旅の思い出になりました、ありがとうございます。また是非利用したいです！

Clean, professional service and excellent customer service.

I stayed here for my first 3 nights in Tokyo. The hotel is modern, clean, and located about one minute's walk away from a subway station. The staff were friendly and helpful. The staff spoke limited English (just as I speak limited Japanese) but did their best to help; I used Google Translate a few times, which helped both I and the staff. I had breakfast one morning and opted for the Western style buffet; the food wasn't served particularly warm, however, in the dozen or so Japanese hotels that I've stayed in the Western breakfast options never are served hot! I used a luggage transfer service (sending to another hotel in Tokyo), using the details I found at reception. The service worked fine and my bags were actually delivered in less than 30 minutes! My room was comfortable and in good condition. The room was quiet, being located on 6th floor in back of the hotel, but I would guess room's located at the front, overlooking the street, may be somewhat noisy. I would use this hotel again.