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Chateau Avalon Hotel & Spa

3.5 star property
Suburban hotel with full-service spa and free local area shuttle

Photo gallery for Chateau Avalon Hotel & Spa

Terrace/patio
Pirate Cove Room | Deep-soaking bathtub
Premium bedding, iron/ironing board, free WiFi, bed sheets
Premium bedding, iron/ironing board, free WiFi, bed sheets
Venetian Room | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking included
  • Housekeeping
The current price is AU$256
includes taxes & fees
13 Nov - 14 Nov

Explore the area

View map
701 Village West Parkway, Kansas City, KS, 66111
  • Place, Hollywood Casino at Kansas Speedway
    ‪13 min walk‬
  • Place, Kansas Speedway
    ‪13 min walk‬
  • Place, Legends Outlets Kansas City
    ‪3 min drive‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪24 min drive‬

Room options

View all photos for Lincoln

Premium bedding, iron/ironing board, free WiFi, bed sheets

Lincoln

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Jetted bath
Designer toiletries
Shower/bath combination
Bathrobes
Air-conditioning
Hypo-allergenic bedding available
Bathrobes
Designer toiletries
Jetted bathtub
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Hemingway

Hemingway

Hemingway

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Jetted bath
Designer toiletries
Shower/bath combination
Bathrobes
Air-conditioning
Hypo-allergenic bedding available
Bathrobes
Designer toiletries
Jetted bathtub
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Casablanca

Premium bedding, iron/ironing board, free WiFi, bed sheets

Casablanca

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Jetted bath
Designer toiletries
Shower/bath combination
Bathrobes
Air-conditioning
Hypo-allergenic bedding available
Bathrobes
Designer toiletries
Jetted bathtub
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Havana

Premium bedding, iron/ironing board, free WiFi, bed sheets

Havana

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Jetted bath
Designer toiletries
Shower/bath combination
Bathrobes
Air-conditioning
Hypo-allergenic bedding available
Bathrobes
Designer toiletries
Jetted bathtub
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Serengeti

Serengeti

Serengeti

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Jetted bath
Designer toiletries
Shower/bath combination
Bathrobes
Air-conditioning
Hypo-allergenic bedding available
Bathrobes
Designer toiletries
Jetted bathtub
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for New York Penhouse

New York Penhouse

New York Penhouse

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Jetted bath
Designer toiletries
Shower/bath combination
Bathrobes
Air-conditioning
Hypo-allergenic bedding available
Bathrobes
Designer toiletries
Jetted bathtub
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Jesse James

Premium bedding, iron/ironing board, free WiFi, bed sheets

Jesse James

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Jetted bath
Designer toiletries
Shower/bath combination
Bathrobes
Air-conditioning
Hypo-allergenic bedding available
Bathrobes
Designer toiletries
Jetted bathtub
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Colorado Frontier

Premium bedding, iron/ironing board, free WiFi, bed sheets

Colorado Frontier

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Jetted bath
Designer toiletries
Shower/bath combination
Bathrobes
Air-conditioning
Hypo-allergenic bedding available
Bathrobes
Designer toiletries
Jetted bathtub
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Egyptian Palace

Egyptian Palace

Egyptian Palace

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Jetted bath
Designer toiletries
Shower/bath combination
Bathrobes
Air-conditioning
Hypo-allergenic bedding available
Bathrobes
Designer toiletries
Jetted bathtub
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Castaway Island

Premium bedding, iron/ironing board, free WiFi, bed sheets

Castaway Island

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Jetted bath
Designer toiletries
Shower/bath combination
Bathrobes
Air-conditioning
Hypo-allergenic bedding available
Bathrobes
Designer toiletries
Jetted bathtub
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Tahitian Treegouse

Tahitian Treegouse

Tahitian Treegouse

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Jetted bath
Designer toiletries
Shower/bath combination
Bathrobes
Air-conditioning
Hypo-allergenic bedding available
Bathrobes
Designer toiletries
Jetted bathtub
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Tahitian

Tahitian

Tahitian

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Jetted bath
Designer toiletries
Shower/bath combination
Bathrobes
Air-conditioning
Hypo-allergenic bedding available
Bathrobes
Designer toiletries
Jetted bathtub
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Buckingham

Premium bedding, iron/ironing board, free WiFi, bed sheets

Buckingham

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Jetted bath
Designer toiletries
Shower/bath combination
Bathrobes
Air-conditioning
Hypo-allergenic bedding available
Bathrobes
Designer toiletries
Jetted bathtub
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Tuscany Suite

Tuscany Suite

Tuscany Suite

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Jetted bath
Designer toiletries
Shower/bath combination
Bathrobes
Air-conditioning
Hypo-allergenic bedding available
Bathrobes
Designer toiletries
Jetted bathtub
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renaissance

Premium bedding, iron/ironing board, free WiFi, bed sheets

Renaissance

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Jetted bath
Designer toiletries
Shower/bath combination
Bathrobes
Air-conditioning
Hypo-allergenic bedding available
Bathrobes
Designer toiletries
Jetted bathtub
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Pirates Cove

Premium bedding, iron/ironing board, free WiFi, bed sheets

Pirates Cove

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Jetted bath
Designer toiletries
Shower/bath combination
Bathrobes
Air-conditioning
Hypo-allergenic bedding available
Bathrobes
Designer toiletries
Jetted bathtub
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Mayan Rainforest

Mayan Rainforest

Mayan Rainforest

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Jetted bath
Designer toiletries
Shower/bath combination
Bathrobes
Air-conditioning
Hypo-allergenic bedding available
Bathrobes
Designer toiletries
Jetted bathtub
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Camelot

Camelot

Camelot

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Jetted bath
Designer toiletries
Shower/bath combination
Bathrobes
Air-conditioning
Hypo-allergenic bedding available
Bathrobes
Designer toiletries
Jetted bathtub
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Roman Dynasty

Premium bedding, iron/ironing board, free WiFi, bed sheets

Roman Dynasty

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Jetted bath
Designer toiletries
Shower/bath combination
Bathrobes
Air-conditioning
Hypo-allergenic bedding available
Bathrobes
Designer toiletries
Jetted bathtub
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential

Presidential

Presidential

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Jetted bath
Designer toiletries
Shower/bath combination
Bathrobes
Air-conditioning
Hypo-allergenic bedding available
Bathrobes
Designer toiletries
Jetted bathtub
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Venetian Palace

Premium bedding, iron/ironing board, free WiFi, bed sheets

Venetian Palace

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Jetted bath
Designer toiletries
Shower/bath combination
Bathrobes
Air-conditioning
Hypo-allergenic bedding available
Bathrobes
Designer toiletries
Jetted bathtub
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Caesars Suite

Caesars Suite

Caesars Suite

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Jetted bath
Designer toiletries
Shower/bath combination
Bathrobes
Air-conditioning
Hypo-allergenic bedding available
Bathrobes
Designer toiletries
Jetted bathtub
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

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About the area

Kansas City

Chateau Avalon Hotel & Spa places you steps from Village West and within a 15-minute stroll of Kansas Speedway. Highlights at this hotel include a full-service spa, free self-parking and a free area shuttle. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. For a drink, you can stop by the hotel's own lounge bar. Plus you'll find free Wi-Fi in public areas, a 24-hour business centre and coffee/tea in a common area. Each morning cooked-to-order breakfast is served between 7 AM and 10 AM. There's also the convenience of an area shuttle. .With a stay at this 3.5-property class I-435 West hotel, you'll be 2.6 km (1.6 mi) from Legends Outlets Kansas City.

What's nearby

  • Hollywood Casino at Kansas Speedway - 13 min walk - 1.1 km
  • Kansas Speedway - 13 min walk - 1.1 km
  • Great Wolf Lodge Water Park - 16 min walk - 1.4 km
  • Children's Mercy Park - 19 min walk - 1.7 km
  • Legends Outlets Kansas City - 3 min drive - 2.9 km

Getting around

  • Kansas City Union Station - 19 min drive
  • Kansas City International Airport (MCI) - 26 min drive

Restaurants

  • ‪Marquee Café - ‬13 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Dutch Bros Coffee - ‬3 min drive
  • ‪Blind Box BBQ - ‬3 min drive
  • ‪Granite City Food & Brewery - ‬3 min drive

About this property

Chateau Avalon Hotel & Spa

Suburban hotel with full-service spa and free local area shuttle
Chateau Avalon Hotel & Spa offers its guests a full-service spa. You can enjoy a drink at the bar/lounge. A 24-hour business centre, a meeting room, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and a garden are also featured at Chateau Avalon Hotel & Spa. A free area shuttle within 5 miles is available. Free self parking is available.

This 3.5-star Kansas City hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 3 levels
  • Terrace on the roof
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Chateau Avalon Hotel & Spa offers 62 accommodations with complimentary bathrobes and designer toiletries. Beds feature premium bedding. 60-inch LCD televisions come with premium cable channels.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit with in-room jetted baths. Guests can surf the web using complimentary wireless Internet access. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and body wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 miles
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10 AM for a fee: USD 10 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Full-service spa

Family friendly

  • Free area shuttle

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Jetted bathtub
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 60-inch LCD TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 10 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Eurocard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

Property is also known as

Avalon Chateau
Chateau Avalon
Chateau Avalon Hotel
Chateau Avalon Hotel Kansas City
Chateau Avalon Kansas City
Kansas City Chateau Avalon
Chateau Avalon Hotel Spa
Chateau Avalon & Kansas City
Chateau Avalon Hotel & Spa Hotel

Frequently asked questions

What is the cancellation policy at Chateau Avalon Hotel & Spa?

Chateau Avalon Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Chateau Avalon Hotel & Spa?

As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Chateau Avalon Hotel & Spa on 13 Nov 2025 start from AU$255.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Chateau Avalon Hotel & Spa?

Yep, Chateau Avalon Hotel & Spa has a free self car park.

Is there a spa on site at Chateau Avalon Hotel & Spa?

Yep, there is an onsite spa at Chateau Avalon Hotel & Spa. You'll enjoy heaps of services like body wraps, body scrubs and body treatments, as well as deep-tissue massages.

Does Chateau Avalon Hotel & Spa have a waterslide?

No, there is no waterslide at Chateau Avalon Hotel & Spa, but Great Wolf Lodge Water Park is a short 17-minute walk away.

What makes Chateau Avalon Hotel & Spa a romantic place to stay?

Al fresco dining and a lounge bar, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Chateau Avalon Hotel & Spa.

Are there hot tubs in the rooms at Chateau Avalon Hotel & Spa?

No, but there are Jetted bath in the guestrooms.

Does Chateau Avalon Hotel & Spa serve breakfast?

Sure does, cooked-to-order brekkie is offered daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Chateau Avalon Hotel & Spa?

No, Chateau Avalon Hotel & Spa does not offer an airport shuttle service.

What time are check-in & check-out at Chateau Avalon Hotel & Spa?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Chateau Avalon Hotel & Spa?

No, pets are not allowed.

Reviews

Chateau Avalon Hotel & Spa Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 484 out of 1002 reviews
Rating 8 - Good. 262 out of 1002 reviews
Rating 6 - Okay. 131 out of 1002 reviews
Rating 4 - Poor. 82 out of 1002 reviews
Rating 2 - Terrible. 43 out of 1002 reviews

Reviews

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy my first time here was able to do a big tour of the whole place. Close to all shopping convenient places. The staff was very helpful and friendly.
Stayed 2 nights in Aug 2025

6/10 Okay

Michael

Stayed 1 night in Aug 2025

6/10 Okay

jacki

Stayed 1 night in Aug 2025

6/10 Okay

Brianne

Travelled with partner
Disliked: Staff & service, amenities
Property is in desperate need of repair and updating. Furniture is old and scratched up. Shower curtain rod was pulled out of the wall on one side and molding around the window from the shower. Fire alarm went off every time we took a shower. We were there multiple days and never got our room serviced. Had to keep asking for clean towels at the desk but had a hard time locating a staff member every time. No robes in the room. Bathroom flooring was messed up and you could see the sub flooring underneath. Trash was left under the bed. The coffee maker was broken. Front steps are in desperate need of repair. For the amount of money we spent for this boutique hotel, we expected excellent customer service at the very least but we never received our breakfast order and didn’t get the iron/board we requested. Our keys stopped working multiple times during our stay. Again had to track down someone to rekey our cards. They finally turned on the fountain because there was a wedding at the end of our weeklong stay. It was nice to finally see that but they turned it off as soon as the wedding was over. Overall, it’s ok. Definitely not worth the amount of money we spent. Could’ve spent less at a Hampton and got hot breakfast every day.
Stayed 4 nights in Jul 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Amenities
Beautiful place. They definitely need to add a pool.
Stayed 1 night in Jul 2025

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all great service by staff.
Stayed 1 night in Jul 2025

2/10 Terrible

Chad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They work the camera well

The place looks nice in the pics and outside when you arrive. Once you walk in the perfume is strong. Once you settle in you realize it’s covering the mold smell. The bath tub was a death trap waiting to happen. Would not recommend. Will never stay again. Had to rent another room at another place and just waste money.
Stayed 2 nights in Jul 2025

6/10 Okay

Douglas

Disliked: Amenities, property conditions & facilities
Property and rooms are in need of renovation. The cost far outweighs the experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kelley, kc

Liked: Cleanliness, staff & service, property conditions & facilities
This was at least our 20th visit over the years. I think that says it all!
Stayed 1 night in Jul 2025

4/10 Poor

Diane

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No grab bars for tub, toilet really low, no iron/ironing board, missing outside middle railing, sink no counter space, no drawer space, no lamps. Frig unplugged,no bedside table one side, elevator flr needs new tile, frnt porch unkept, for the price ver disappointed
Stayed 2 nights in Jul 2025

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Front staff were so welcoming! The shuttle to Ledges and casino was so convenient!
Stayed 1 night in Jun 2025

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fun experience. You can immerse yourself in a jungle room or feel like a Roman emperor. This place was just plain fun and not much more expensive than a stay at anychain. If you want a fun and unique experience that will give you and your friends something to laugh and talk about and have an experience you will never forget, check out the Avalon
Stayed 1 night in Jun 2025

2/10 Terrible

Erin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I asked for stuff to be ready upon arrival. 3 hours after check in stuff i paid for still wasnt ready. I had to go to the front desk several times.
Stayed 1 night in Jun 2025

6/10 Okay

Kelly

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Seems short staffed. Bar was not open, although scheduled to be. Key to room stopped working every time I left the room and I had to wait quite a while each time for someone to come to front desk & reissue a new key. Place is funky. Each room has a theme—mine was a pirate ship. Be adventurous!
Stayed 2 nights in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Hunter

Stayed 1 night in May 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jamal

Liked: Cleanliness, amenities, property conditions & facilities
Great location and establishment
Stayed 2 nights in May 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique place to stay after a SKC game. Nice change from the normal hotel style rooms.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Amazing and unique Chateau located out in the trees on a few acres. Which is what drew us to this property. Also is located near the Kansas Speedway ( they also have a shuttle to take you to the racetrack) and the Hollywood Casino. Wonderful check in crew, wonderful friendly owner was greeting people while just walking around. Had breakfast delivered to our room, which was really good. Will definitely be back.
Stayed 3 nights in May 2025

10/10 Excellent

Phillip

Stayed 1 night in Apr 2025

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Gage

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1-Phone was dead for room service, had to walk down to the front counter for all services 2-Wine menu was not accurate & sold out of the orders we asked & it took 45 minutes to tell us (this was at 5pm on a Saturday evening) 3-We were given a list of wines that were not on the menu to choose from & had to wait again for another 45 minutes 4-The drinks were delivered by hand without a carrier of any sort by staff, so i had to make multiple trips to take all the utensils, plate of cheesecake (warm), etc. 5-All services were marked up to premium pricing mark ups & received sub par quality product/service with no discounts offered 6-Sold out of bottled water at 9 PM & given a coffee pot to refill water from the bottom floor water filter machine 7-My wife found a half dollar sized spider in the sink that I had to kill 8- The thermostat in the room was not adjustable outside of 68 to cool or 76 to heat making the room rather uncomfortable 9- The alligator arm was broke on the decorations in the room 10- Limited entertainment space or organization for clothes in the room 11- The bar was closed and that was not advertised, staff notified us it was due to not being able to find staffing Overall, the price did not match the expectations that we had of the location. We were reluctant to ask for any sort of refund/discount due to the fact we had childcare so we didn't want to leave and we stayed the night. They seemed understaffed, understocked, undermaintained.
Stayed 1 night in Apr 2025