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Kananaskis Mountain Lodge, Autograph Collection

4.0 star property
Family-friendly ski hotel with 5 restaurants

Photo gallery for Kananaskis Mountain Lodge, Autograph Collection

Couples treatment room(s), sauna, hot tub, steam room
2 bars/lounges, pub, lobby lounge
2 bars/lounges, pub, lobby lounge
Property amenity
Family Room, Multiple Beds

Popular amenities

  • Parking available
  • Room service
The current price is AU$602
includes taxes & fees
31 July - 1 Aug

Explore the area

Map
1 Centennial Drive, Kananaskis, AB, T0L 2H0
  • Nakiska Ski Resort
    ‪5 min drive‬
  • Silver Chair Ski Lift
    ‪5 min drive‬
  • Canmore Caverns
    ‪49 min drive‬

Room options

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Separate bedroom
  • 54 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Loft, 1 Bedroom, Non Smoking, Balcony (Balcony)

36-inch flat-screen TV with satellite channels, TV

Loft, 1 Bedroom, Non Smoking, Balcony (Balcony)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Black Diamond Club, Concierge Lounge Access, Club Room, 1 King Bed

Black Diamond Club, Concierge Lounge Access, Club Room, 1 King Bed

Black Diamond Club, Concierge Lounge Access, Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Black Diamond Club, Concierge Lounge Access, Loft Suite, 1 King Bed

Black Diamond Club, Concierge Lounge Access, Loft Suite, 1 King Bed

Black Diamond Club, Concierge Lounge Access, Loft Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Black Diamond Club, Concierge Lounge Access, Club Room, 2 Queen Beds

Black Diamond Club, Concierge Lounge Access, Club Room, 2 Queen Beds

Black Diamond Club, Concierge Lounge Access, Club Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.8 out of 10
Excellent
(92 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Separate bedroom
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Separate bedroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 1 Bedroom, Balcony

Loft, 1 Bedroom, Balcony

Loft, 1 Bedroom, Balcony

8.8 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Separate bedroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Kananaskis

A family-friendly stay in Kananaskis awaits you at Kananaskis Mountain Lodge, Autograph Collection. You'll be 4.2 km (2.6 mi) from Nakiska Ski Resort and 4.5 km (2.8 mi) from Silver Chair Ski Lift. Highlights at this ski hotel include 5 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Kananaskis Nordic Spa can include massages along with access to the sauna. Market Cafe is open for breakfast, lunch and dinner. Woodys Pub and Lounge is the hotel's own pub, serving drinks along with lunch and dinner. Enjoy the indoor swimming pool, gym, outdoor tennis court and Hot tub. 22001 square feet (2044 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:00 AM. There's also valet parking, along with the convenience of a free ski shuttle. .With a stay at this 4-property class Kananaskis hotel, you'll be 4.5 km (2.8 mi) from Olympic Chair Ski Lift and 4.7 km (2.9 mi) from Bow Valley Wildland Provincial Park.

What's nearby

  • Nakiska Ski Resort - 5 min drive - 3.4 km
  • Silver Chair Ski Lift - 5 min drive - 3.8 km
  • Stewart Creek Golf Club - 47 min drive - 64.5 km
  • Canmore Caverns - 49 min drive - 67.9 km
  • Silvertip Golf Course - 54 min drive - 71.7 km

Getting around

  • Calgary International Airport (YYC) - 79 min drive

Restaurants

  • ‪Woody's Pub and Lounge - ‬7 min walk
  • ‪Forte - ‬1 min walk
  • ‪Blacktail Bar - ‬1 min walk
  • ‪Cedar Room - ‬1 min walk
  • ‪The Market Café - ‬1 min walk

About this property

Kananaskis Mountain Lodge, Autograph Collection

Family-friendly ski hotel with 5 restaurants
During the winter, enjoy on-site recreational activities like cross-country skiing, ice skating and snowshoeing, and return when the snow melts for mountain biking and hiking. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Kananaskis Mountain Lodge, Autograph Collection helps provide the perfect winter holiday with ski storage, ski passes, and shopping on site. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. WiFi is free in public spaces. This ski hotel also offers an indoor pool, an outdoor tennis court and a sauna. For a fee, parking is available.

This 4-star Kananaskis hotel is smoke free.

  • 1 building
  • 247 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 22001 sq ft of conference space
  • 2044 sq. m of conference space
  • Built in 1987
  • Deli
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
Kananaskis Mountain Lodge, Autograph Collection offers 247 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature premium bedding. 36-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and hairdryers.

This Kananaskis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

Kananaskis Nordic Spa has 8 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (CAD 15 per day)
  • Free ski shuttle
  • Limo/town car service
  • Free RV/bus/lorry parking on site
  • Parking on site (CAD 22 per day)
  • Covered valet parking on site (CAD 37 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CAD 20 to 50 for adults and CAD 20 to 50 for children
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Blacktail Bar
  • Cedar Room
  • Forte
  • Market Cafe
  • Woodys Pub and Lounge

Things to do

  • Basketball
  • Bicycle rentals
  • Cross-country skiing
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Ice skating
  • Indoor pool
  • Mountain biking
  • Outdoor tennis court
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Snowshoeing
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22,001 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In a provincial park
  • In the mountains
  • Picnic area
  • Terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from July 2 2025 to October 31 2025 (dates subject to change):
  • One of the swimming pools
The property will be renovating from 1 April 2025 to 31 October 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Sauna
  • Hot tub
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 35.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Business centre/computer access
  • Fitness centre access
  • Health club access
  • In-room safe
  • Phone calls
  • Pool access
  • Ski storage
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 50 for adults and CAD 20 to 50 for children
  • Self-parking fee: CAD 22 per day
  • Valet parking fee: CAD 37 per night (in/out privileges)
  • Nearby parking fee: CAD 15 per day (3281 ft away)
  • Pet fee: CAD 40 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Delta Kananaskis
Delta Kananaskis Lodge
Delta Lodge Kananaskis
Kananaskis Delta
Kananaskis Delta Lodge
Kananaskis Lodge
Lodge Kananaskis
Delta Lodge
Delta Hotels Marriott Kananaskis Lodge
Delta Hotels Marriott Lodge
Delta Hotels Marriott Kananaskis
Kananaskis Mountain Lodge, Autograph Collection Hotel
Kananaskis Mountain Lodge, Autograph Collection Kananaskis
Kananaskis Mountain Lodge, Autograph Collection Hotel Kananaskis

Frequently asked questions

What is the cancellation policy at Kananaskis Mountain Lodge, Autograph Collection?

Kananaskis Mountain Lodge, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kananaskis Mountain Lodge, Autograph Collection?

As of 30 July 2025, prices found for a 1-night stay for 2 adults at Kananaskis Mountain Lodge, Autograph Collection on 31 July 2025 start from AU$562.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kananaskis Mountain Lodge, Autograph Collection?

Yep, Kananaskis Mountain Lodge, Autograph Collection has free RV/bus/truck parking. Self car park with in/out privileges is also available for CAD 22 per day. Additionally there is covered valet parking with in/out privileges for CAD 37 per night.

Is there a spa on site at Kananaskis Mountain Lodge, Autograph Collection?

Yep, Kananaskis Nordic Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy services like massages.

Does Kananaskis Mountain Lodge, Autograph Collection have a pool?

Kananaskis Mountain Lodge, Autograph Collection has an indoor pool. One of the swimming pools will be unavailable from July 2 2025 to October 31 2025 (dates subject to change). The property will be renovating one of the swimming pools from April 1 2025 until October 31 2025 (completion date subject to change).

What luxury perks are available at Kananaskis Mountain Lodge, Autograph Collection?

Kananaskis Mountain Lodge, Autograph Collection features a full-service spa, an indoor pool and 5 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Kananaskis Mountain Lodge, Autograph Collection a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Kananaskis Mountain Lodge, Autograph Collection.

Is Kananaskis Mountain Lodge, Autograph Collection family-friendly?

You bet! With amenities such as a playground and a corner/local shop, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Kananaskis Mountain Lodge, Autograph Collection is a hit with families.

Does Kananaskis Mountain Lodge, Autograph Collection serve breakfast?

You bet, cooked-to-order breakfast is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Kananaskis Mountain Lodge, Autograph Collection?

No, Kananaskis Mountain Lodge, Autograph Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Kananaskis Mountain Lodge, Autograph Collection?

Yep, you can grab a meal at Kananaskis Mountain Lodge, Autograph Collection's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Kananaskis Mountain Lodge, Autograph Collection?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Kananaskis Mountain Lodge, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 664 out of 1001 reviews
Rating 8 - Good. 202 out of 1001 reviews
Rating 6 - Okay. 74 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Apr 2025

10/10 Excellent

Magdalena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
A must stay if visiting Kananaskis area.
Stayed 2 nights in Apr 2025

10/10 Excellent

lyndsay

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Seoyul

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
친절한 직원! 주변 산책하기 너무 좋다. 두번째 방문. 카나나스키 오면 여기 호텔을 이용할것이다
Stayed 1 night in Apr 2025

10/10 Excellent

Shannon

Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Stayed 2 nights in Apr 2025

10/10 Excellent

Sherry, Calgary

Stayed 1 night in Apr 2025

10/10 Excellent

Leighton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Tina

Stayed 2 nights in Apr 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Feb 2025

8/10 Good

Cody

Stayed 1 night in Mar 2025

10/10 Excellent

Zaheed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax. Scenery is beautiful. Nice warm outdoor pool
Stayed 3 nights in Apr 2025

10/10 Excellent

Shelby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at this hotel. We were here for two nights for our 10th Anniversary and they gave us a free room upgrade, chocolate covered strawberries and a bottle of wine was in the room when we arrived. We also recieved a free dessert at Forte and had an unbelievable experience at the Nordic Spa next door. Highly recommend this hotel!
Stayed 2 nights in Apr 2025

10/10 Excellent

Seungryong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were incredibly friendly and offered outstanding service. I’d love to visit again—it’s truly the perfect place to relax. I’m leaving with wonderful memories and positive energy. Thank you once again. 2025-04-06 Best Staff & Best Services - ★★★★★ "Christian" Customer care - ★★★★★ "Leanne"
Stayed 1 night in Apr 2025

10/10 Excellent

Brenda

Stayed 1 night in Apr 2025

10/10 Excellent

Kayla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved the pool area. Food was great.
Stayed 1 night in Mar 2025

10/10 Excellent

Uliana

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Jozee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Sienna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The Nordic Spa was great, very relaxing and clean we enjoyed it a lot. The service at the bistro however wasn’t that good. We were trying to order some drinks and the lady at the front was very reluctant to help us and would barely let us order. My friend ordered a few ounces of just baileys in a cup and she said they charge by the ounce which is fine but then only gave him half of what he paid for then proceeded to argue that she was right. I also ordered a hot chocolate and only received a cup of hot milk, didn’t even bother going back to ask about it after how she treated my friends. Dinner was also not great. We went to the Italian restaurant and got the buffet, it was terrible! The food was disgusting, dry and flavourless. It’s definitely not the kinda food u pay for it tasted like airport lounge food. The service also wasn’t great we never really got checked on and we waited so long for our bill that we thought we had to pay at the front. When we went to the front to go pay our waitress yelled at us that we can’t leave till we paid, like we were trying to leave without paying or something. That’s when we finally got our bill and left. We even refused the free breakfast they offered us and just went somewhere in Calgary cause going back was just not worth it. Other then that the spa was amazing and we really liked the variety for the pools and how relaxing it felt and how all the people (minus the lady at the bistro) were all super nice and helpful.
Stayed 1 night in Mar 2025

6/10 Okay

Coty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Our stay was okay. We’ve stayed here before in the main building and had a good experience. This time, we were placed in the Black Diamond building, which was under construction—something we weren’t informed about in advance. The rooms in this building also didn’t match the standard of the main building, yet the pricing remained the same. Given these factors, we feel the rate should have been adjusted accordingly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Chelsea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
D
Stayed 2 nights in Mar 2025

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Nitin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025