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The Westin Hapuna Beach Resort

4.0 star property
Luxury resort on the beach, with 2 outdoor pools

Photo gallery for The Westin Hapuna Beach Resort

On the beach, sun-loungers, beach umbrellas, beach towels
Lobby
2 outdoor pools, pool umbrellas, pool loungers
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
The current price is AU$1,136
includes taxes & fees
9 July - 10 July

Explore the area

Map
62-100 Kauna'oa Drive, Kohala Coast, Kamuela, HI, 96743
  • Mauna Kea Beach
    ‪17 min walk‬
  • Hāpuna Beach State Recreation Area
    ‪4 min drive‬
  • Mauna Kea Resort Golf Course
    ‪8 min drive‬
  • Kailua-Kona, HI (KOA-Kona Intl.)
    ‪43 min drive‬

Room options

View all photos for Room, Balcony, Partial Ocean View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, Balcony, Partial Ocean View

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Lanai, Resort View (Ground Floor)

Room, 1 King Bed, Lanai, Resort View (Ground Floor)

Room, 1 King Bed, Lanai, Resort View (Ground Floor)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lanai, Resort View (Ground Floor)

Room, 2 Queen Beds, Lanai, Resort View (Ground Floor)

Room, 2 Queen Beds, Lanai, Resort View (Ground Floor)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View

9.0 out of 10
Wonderful
(29 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

Room, 2 Queen Beds, Balcony, Ocean View

Room, 2 Queen Beds, Balcony, Ocean View

7.8 out of 10
Good
(7 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, Balcony, Ocean View

Premier Room, Balcony, Ocean View

Premier Room, Balcony, Ocean View

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, Balcony, Ocean View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Premier Room, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony, Ocean View

Suite, 1 Bedroom, Balcony, Ocean View

Suite, 1 Bedroom, Balcony, Ocean View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 77 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Room, 1 King Bed, Partial Ocean View

Room, 1 King Bed, Partial Ocean View

9.4 out of 10
Exceptional
(31 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, Ocean View, Corner (Balcony)

Premier Suite, Ocean View, Corner (Balcony) | Living area

Premier Suite, Ocean View, Corner (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 75 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Lanai, Ground Floor

Suite, 1 Bedroom, Lanai, Ground Floor

Suite, 1 Bedroom, Lanai, Ground Floor

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 112 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

About the area

Kamuela

A luxury stay in Kamuela awaits you at The Westin Hapuna Beach Resort. You'll be 1.1 km (0.7 mi) from Mauna Kea Beach and 4 km (2.5 mi) from Hāpuna Beach State Recreation Area. Highlights at this beachfront resort include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Hapuna Spa by Mandara can include deep-tissue massages and body wraps. The restaurant, Meridia, serves Mediterranean cuisine and is open for dinner. At the resort's own lounge bar, you can stop for a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site golf course and gym. Business amenities include 7 meeting rooms, a business centre, and limo/town car service. Plus you'll find free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also valet parking, along with the convenience of an area shuttle. .In the area of this 4-property class Kamuela resort, you'll find Mauna Lani Resort Golf Course.
View more Resorts in KamuelaOpens in a new window

What's nearby

  • Mauna Kea Beach - 17 min walk - 1.5 km
  • Hāpuna Beach State Recreation Area - 4 min drive - 1.9 km
  • Puako Beach - 8 min drive - 5.3 km
  • Mauna Kea Resort Golf Course - 8 min drive - 3.1 km
  • Waialea Beach - 8 min drive - 5.3 km

Getting around

  • Kailua-Kona, HI (KOA-Kona Intl.) - 39 min drive

Restaurants

  • ‪Napua at Mauna Lani Beach Club - ‬20 min drive
  • ‪Ikena Landing - ‬2 min walk
  • ‪Mauna Lani Coffee Company - ‬15 min drive
  • ‪Tommy Bahamas Tropical Cafe - ‬15 min drive
  • ‪Nāpua - ‬20 min drive

About this property

The Westin Hapuna Beach Resort

Luxury resort on the beach, with 2 outdoor pools
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at The Westin Hapuna Beach Resort, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a steam room, a fitness centre and a garden. For a fee, parking is available.

This 4-star Kamuela resort is smoke free.

  • 249 guestrooms or units
  • 9 levels
  • 3 dining venues
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
The Westin Hapuna Beach Resort offers 249 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Rooms open to balconies. Beds feature pillowtop mattresses. A pillow menu is available. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.

This Kamuela resort provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Hapuna Spa by Mandara has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, body wraps, body scrubs and body treatments. The spa is open daily.

Languages

Chinese (Mandarin), English, Filipino, Japanese

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  • Pool
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The price is AU$1,073
includes taxes & fees
14 July - 15 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle up to 0.5 miles
  • Limo/town car service
  • Parking on site (USD 35 per day)
  • Valet parking on site (USD 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 48 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Ikena Landing
  • Meridia
  • Naupaka Beach Gril
  • Naupaka Beach Grill
  • Piko Coffee + Bar

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Gym
  • Kayaking
  • Library
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (86 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible spa

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 43.65 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 48 per person
  • Self-parking fee: USD 35 per day
  • Valet parking fee: USD 35 per day
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-105-321-8816-01
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The tax ID number is TA-105-321-8816-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hapuna Beach Prince Hotel Hotel Kamuela
Hapuna Beach Prince Hotel Kamuela
Hapuna Prince Hotel
Prince Hotel Hapuna Beach
Hapuna Beach Prince Hotel
Hapuna Beach Prince Kamuela
Hapuna Beach Prince
Hapuna Beach Resort Kamuela
Hapuna Beach Kamuela
Westin Hapuna Beach Resort Kamuela
Westin Hapuna Beach Kamuela
Westin Hapuna Beach
Hapuna Beach Resort
The Westin Hapuna Beach
The Westin Hapuna Beach Resort Resort
The Westin Hapuna Beach Resort Kamuela
The Westin Hapuna Beach Resort Resort Kamuela

Frequently asked questions

What is the cancellation policy at The Westin Hapuna Beach Resort?

The Westin Hapuna Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Hapuna Beach Resort?

As of 7 July 2025, prices found for a 1-night stay for 2 adults at The Westin Hapuna Beach Resort on 9 July 2025 start from AU$1,069.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Hapuna Beach Resort?

Yep, The Westin Hapuna Beach Resort has a self car park for USD 35 per day.

Are there any beaches close to The Westin Hapuna Beach Resort?

Yep, The Westin Hapuna Beach Resort is a short 14-minute walk from Mauna Kea Beach. Fun beach activities include snorkelling, scuba diving and body boarding. You can also find boat tours.

Is there a spa on site at The Westin Hapuna Beach Resort?

Yep, Hapuna Spa by Mandara is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and body treatments, as well as deep-tissue massages.

Does The Westin Hapuna Beach Resort have a pool?

Yep, and guests love it! The Westin Hapuna Beach Resort has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at The Westin Hapuna Beach Resort?

The Westin Hapuna Beach Resort features 2 outdoor pools, a full-service spa and 3 restaurants. All guestrooms come with pillowtop beds and 24-hour room service.

What makes The Westin Hapuna Beach Resort a romantic place to stay?

Couples spa treatments and beachfront dining, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at The Westin Hapuna Beach Resort.

Is The Westin Hapuna Beach Resort family-friendly?

You bet! With amenities such as 2 outdoor pools and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that The Westin Hapuna Beach Resort is a hit with families.

Does The Westin Hapuna Beach Resort serve breakfast?

Sure does, buffet brekkie is offered on weekdays between 6:30 AM and 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at The Westin Hapuna Beach Resort?

No, The Westin Hapuna Beach Resort does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Hapuna Beach Resort?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Hapuna Beach Resort?

Check-in begins at 4:00 PM. Check-out time is noon.

Is there a golf course on site at The Westin Hapuna Beach Resort?

Yep, The Westin Hapuna Beach Resort has an 18-hole golf course. A golf driving range, golf lessons, golf clubs and a clubhouse are also available.

The Westin Hapuna Beach Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 605 out of 1005 reviews
Rating 8 - Good. 238 out of 1005 reviews
Rating 6 - Okay. 82 out of 1005 reviews
Rating 4 - Poor. 44 out of 1005 reviews
Rating 2 - Terrible. 36 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Stayed 6 nights in Dec 2024

10/10 Excellent

britt leon beal, Vista

Liked: Cleanliness, staff & service, property conditions & facilities
This is exactly what a Hawaii vacation should look like! Breathtaking from the moment you set foot in the lobby! 11/10!!
Stayed 5 nights in Apr 2025

10/10 Excellent

Vlademiro

Stayed 8 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Fantastic staff. Amazing views and facilities. Awesome beach and seperate pools. Great spa. Excellent views. The food varied and excellent.
Stayed 7 nights in Mar 2025

10/10 Excellent

Yedatore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 5 nights in Mar 2025

10/10 Excellent

Bob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in a perfect area.
Stayed 3 nights in Mar 2025

10/10 Excellent

Misty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Everything was outstanding! Pools were amazing. Loved the adult infinity pool, family pool was huge so not crowded, tons of chairs. Good food options, although pricey. We definitely splurged on this stay but it did not disappoint!
Stayed 3 nights in Feb 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, great beach.
Stayed 6 nights in Mar 2025

10/10 Excellent

Teresa

Stayed 6 nights in Mar 2025

2/10 Terrible

Zhi Cen

Liked: Cleanliness
Disliked: Staff & service
Stayed 7 nights in Mar 2025

10/10 Excellent

Dave, Fort Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Darcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible - so friendly and helpful. This was my first time ever staying in a resort like this but they explained everything well and were really attentive. It’s a beautiful property. The dining options felt a little limited when I was there because one of the two restaurants that serve food beyond breakfast was closed and there isn’t much around, although I had a rental car and was able to travel. Also, the resort fee and what it allegedly pays for is disappointing - although I don’t think that’s all on this one property since it’s become standard practice. But for example, they said the resort fee paid for the tote bag and water bottle you receive along with the juice and cold towel and some other items that were just kinda basic. The resort fee isn’t optional but also saying it’s paying for the things that are the least enticing about the stay doesn’t make it easier to pay.
Stayed 3 nights in Mar 2025

6/10 Okay

Beau

Liked: Cleanliness, property conditions & facilities

Okay but pricey.

Beautiful lobby. Nice employees. Very expensive, it's Hawai'i of course. But everything adds up so I don't understand why they charge $35 a night for a car rental to be parked there & they have no other things around for uber. Kind of felt slime ball-ish/sleazy to charge to park after we already pay so much for everything else. And a lot of extra "taxes". And all the grab & go employees expect a tip when we literally grabbed our own food and took it to the register. But otherwise a very nice place. Would not recommend staying longer than 4/5 days. We stayed 10 nights and it was too many.
Stayed 10 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary trip

We were at the Westin Hapuna Bech for our 50th anniversary. The staff was incredibly accommodating and kind. I had hurt my foot before the trip and they lent us a wheelchair to get to the pool area and restaurant. They also moved us to an ADA room closer to the elevator when one became available the second day. Our seven night stay was fun and we highly recommend this hotel.
Stayed 7 nights in Feb 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Phillip M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Sergii

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great stay and I really enjoyed staff, facilities and beach/pool area. I wish it has better options for dinner/lunch.
Stayed 5 nights in Feb 2025

6/10 Okay

Joel Lee

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
House keeping was terrible. Ants in our room and didn’t keep items replenished in the room.
Stayed 5 nights in Feb 2025

10/10 Excellent

Leonor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Only said that I only get to spend seven hours there.!!
Stayed 1 night in Jan 2025

10/10 Excellent

Virginia

Liked: Amenities, property conditions & facilities
Had vegan options! All restrooms were very clean including at beach and pool. Great bed. Very quiet and easy to sleep even if you are jet lagged on a different time zone. Breakfast served early enough to eat before excursions.
Stayed 7 nights in Feb 2025

10/10 Excellent

JANET

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the most beautiful resort on the big island. Staff was amazing and helpful for all of our 1 week stay. Food and drinks are very expensive but still worth it. Thank you so much, Aloha!
Stayed 7 nights in Jan 2025

10/10 Excellent

Stephanie, East Bethel

Liked: Cleanliness, staff & service, amenities
Exceptional service. Everyone is so friendly and helpful!
Stayed 2 nights in Feb 2025