Save

Fairmont Orchid

4.5 star property
Resort with private beach and full-service spa

Choose dates to view prices

Fairmont Orchid

Photo gallery for Fairmont Orchid

Outdoor pool, pool cabanas (surcharge), pool umbrellas
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
4 restaurants, breakfast, lunch, dinner served; international cuisine
Outdoor wedding area
Lobby

Overview of Fairmont Orchid

Reviews
9.2

Wonderful

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • PoolPoolPool
  • On private beach
  • Breakfast availableBreakfast availableBreakfast available

Check out the area

Map
1 N Kaniku Drive Kohala, Kamuela, HI, 96743
  • Popular LocationLuana Lounge4 min walk
  • Popular LocationTommy Bahamas Tropical Cafe16 min walk
  • Popular LocationIsland Hopper Taproom17 min walk
  • AirportKailua-Kona, HI (KOA-Kona Intl.)36 min drive

Room options

Room, 1 King Bed, Non Smoking, Oceanfront

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bath and shower
Designer toiletries
  • 49.6 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Oceanfront (Ocean Front-NS)

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Separate bath and shower
  • 98 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking, Garden View

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Separate bath and shower
  • 98 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Oceanfront

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bath and shower
Designer toiletries
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Separate bath and shower
  • 98 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bath and shower
Designer toiletries
  • 49.6 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bath and shower
Designer toiletries
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Partial Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bath and shower
Designer toiletries
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Garden View (Fairmont)

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bath and shower
Designer toiletries
  • 49.6 sq m
  • Sleeps 4
  • 2 Queen Beds

Fairmont Gold, Premium Room, 1 Queen Bed, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bath and shower
Designer toiletries
  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Fairmont Gold, Premium Room, 1 King Bed, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bath and shower
Designer toiletries
  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Fairmont Gold, Suite, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Separate bath and shower
  • 98 sq m
  • Ocean view
  • Sleeps 2
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bath and shower
Designer toiletries
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Fairmont Gold, Suite, 1 King Bed, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Separate bath and shower
  • 98 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bath and shower
Designer toiletries
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Fairmont Gold, Room, 1 Queen Bed, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bath and shower
Designer toiletries
  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking, Partial Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bath and shower
Designer toiletries
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Fairmont Gold, Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bath and shower
Designer toiletries
  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Garden View (Fairmont)

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bath and shower
Designer toiletries
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Fairmont Gold, Room, 1 King Bed, Non Smoking, Garden View

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Private bathroom
Separate bath and shower
Designer toiletries
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Separate bath and shower
  • 98 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Kamuela

A family-friendly stay in Kamuela awaits you at Fairmont Orchid. Within a 20-minute stroll, you'll find Waikui-Puako Beaches and Great 4-D Movie Ride. Highlights at this beachfront resort include 4 restaurants, 2 bars/lounges and a full-service spa. .A relaxing visit to Spa Without Walls can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and reflexology. The restaurant, Hale Kai Restaurant, serves international cuisine and is open for lunch and dinner. At the resort's own beach bar, you can stop for a drink. Spend the day at the private beach where you'll find cabanas, and enjoy the 10 outdoor tennis courts and golf course. Meeting rooms, conference space, and a business centre are among the business amenities offered. Other amenities include an outdoor swimming pool, free wired Internet in public areas and a gym. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 20-minute drive of this Kamuela resort include Mauna Kea Beach and Mauna Lani Resort Golf Course.

What's nearby

  • Mauna Lani Resort Golf Course - 6 min drive
  • Mauna Lani Beach - 9 min drive
  • Waikoloa Kings Golf Course - 11 min drive
  • Waikoloa Beach Golf Course - 14 min drive
  • Dolphin Quest - 16 min drive

Getting around

  • Kailua-Kona, HI (KOA-Kona Intl.) - 36 min drive

Restaurants

  • Kona Tap Room - 16 min drive
  • A-Bay's Island Grill - 14 min drive
  • Starbucks - 13 min drive
  • Lagoon Grill - 16 min drive
  • Island Vintage Coffee - 13 min drive

About this property

Fairmont Orchid

Resort with private beach and full-service spa
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with cabanas (surcharge). Enjoy a summer holiday at Fairmont Orchid, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. A computer station is on site and wired Internet is free in public spaces. This eco-certified resort also offers an outdoor pool, outdoor tennis courts and a health club. Parking is available for a fee.

  • 540 guestrooms or units
  • 6 levels
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Manager's reception (free)
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Water dispenser
  • Bar on the beach
  • Coffee shop
Fairmont Orchid offers 540 air-conditioned accommodations with video game consoles and a safe. Rooms open to lanais. 55-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower, dressing gowns, slippers and designer toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Without Walls. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)
  • Available in some public areas: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (USD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:00 AM for a fee: USD 50 for adults and USD 25 for children
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Browns Beach House
  • Hale Kai Restaurant
  • Luana Louge
  • Norios Japanese Sushi Bar
  • The Orchid Court

Things to do

  • 10 outdoor tennis courts
  • 18 holes of golf
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Health club
  • Outdoor pool
  • Pilates classes
  • Playground
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Spa tub
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • Yoga classes

Family friendly

  • Arcade/game room
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

Outdoor space

  • Lanai

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night, plus a deposit of USD 75 per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 75.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 56.62 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access
  • Self-parking
  • Shuttle service
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 50 for adults and from USD 25 for children
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet deposit: USD 75 per day
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-052-830-4128-01
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is TA-052-830-4128-01. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Hawaii
Fairmont Orchid
Fairmont Orchid Hawaii Resort Kamuela
Fairmont Orchid Hotel
Fairmont Orchid Hotel Hawaii
Hawaii Fairmont
Hawaii Orchid Fairmont
Orchid Fairmont
Orchid Fairmont Hawaii
Orchid Hawaii Fairmont
Fairmont Orchid Hawaii Hotel
Fairmont Orchid Hawaii Kamuela
The Fairmont Orchid Hawaii
Fairmont Orchid Resort Kamuela
Fairmont Orchid Kamuela
Fairmont Orchid Resort
Fairmont Orchid Kamuela
Fairmont Orchid Resort Kamuela

Frequently asked questions

What is the cancellation policy at Fairmont Orchid?

Fairmont Orchid offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Orchid?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Fairmont Orchid on 11 May 2024 start from AU$1,008.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Orchid?

Yep, Fairmont Orchid has valet parking with in/out privileges for USD 35 per day.

Are there any beaches close to Fairmont Orchid?

Yep, Fairmont Orchid is a short 12-minute walk from Waikui-Puako Beaches. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Fairmont Orchid?

Yep, Spa Without Walls is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Fairmont Orchid have a pool?

Yep, and guests recommend it! Fairmont Orchid has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Fairmont Orchid?

Fairmont Orchid features a private beach, a full-service spa and a health club.

What makes Fairmont Orchid a romantic place to stay?

1 hot tub and beachfront dining, as well as private lanais and massage services available in the guestrooms, help set the scene for a romantic weekend at Fairmont Orchid.

Is Fairmont Orchid family-friendly?

You bet! With amenities like a playground and an arcade, as well as childcare services in the guestrooms, it's no surprise Fairmont Orchid is a hit with families.

Does Fairmont Orchid serve breakfast?

You bet, buffet breakfast is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Fairmont Orchid?

No, Fairmont Orchid does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont Orchid?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Fairmont Orchid?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Fairmont Orchid?

Dogs are welcome at Fairmont Orchid, with food and water bowls on offer.

Is there a golf course on site at Fairmont Orchid?

Yep, Fairmont Orchid has an 18-hole golf course.

Fairmont Orchid Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 692 out of 1002 reviews" "
Rating 8 - Good. 192 out of 1002 reviews" "
Rating 6 - Okay. 81 out of 1002 reviews" "
Rating 4 - Poor. 24 out of 1002 reviews" "
Rating 2 - Terrible. 13 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Orist

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fabulous stay at the Fairmont Orchid!
We had a fabulous stay at the Fairmont Orchid. We were supposed to stay at another resort on the island, but after some unexpected complications, we found ourselves without accommodations. We were grateful to be able to get a last-minute booking at the Fairmont Orchid. The staff were extremely helpful and friendly, and the property exceeded our expectations. We know this will not be our last time visiting. Thank you, Fairmont Orchid!
Stayed 2 nights in Jan 2024

10/10 Excellent

Anton, SAN MATEO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying in this hotel and I love it so far. Friendly and helpful staff, good amenities, great views
Stayed 7 nights in Jan 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only criticism was batroom loghting in room 2657 way to dim!!!!!
Stayed 8 nights in Jan 2024

10/10 Excellent

Shijie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

6/10 Okay

Joel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Everything way overly priced and activities for kids and others limited. Anything interesting they always found a way to suck money from it (ie Kayaks, etc). Also, not close enough to other life and restaurants and stuff. Would be much more interesting to stay over towards Marriott side.
Stayed 8 nights in Dec 2023

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

2/10 Terrible

TIm

Travelled with family
Disliked: Cleanliness, staff & service
Hotels.com in the Orchid were not helpful!!
Very unhappy that they would not let me switch my reservation after my plane got canceled. I wanted to switch the date from December 22 to January 2 and noone athotels.com or the orca be helpful in anyway. I called 45 times and could never get anyone to help me. Horrible service
Stayed 1 night in Dec 2023

8/10 Good

Michael T, Medina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food venues a bit sketchy, but I am familiar with alternatives in close proximity, just a relatively short drive.
Stayed 7 nights in Dec 2023

8/10 Good

Nan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful property overall but I was assigned a first floor (they call it 3rd floor though) room where people walked by the sliding door all the time so there was no privacy. zero sunlight so was pretty cold all the time :(
Stayed 5 nights in Nov 2023