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Hotel Description

KSL Hotel & Resort places you in the heart of Johor Bahru, connected to a shopping center and steps from KSL City Mall. Highlights at this family-friendly resort include a water park, a restaurant, and an outdoor swimming pool.

All 904 rooms feature free WiFi, LCD TVs, and coffee/tea makers. Additionally, room service, free bottled water, and safes are available.

The restaurant, INFUSION CAFE, is open for breakfast, lunch, and dinner. TWILIGHT LOUNGE is the resort's own pub, serving drinks along with light fare. Enjoy the fitness center, sauna, karaoke, and kids' swimming pool. Business amenities include conference space and a business center. Added amenities include free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM.

With a stay at this 4-star Central District resort, you'll be 4.5 km (2.8 mi) from Johor Bahru City Square and 4.5 km (2.8 mi) from Angry Birds Activity Park Johor Bahru.

Executive Penthouse, Multiple Beds (A)

Bed Count 1 King Bed Maximum Occupancy 7 Max

Premier Room, 1 King Bed (B )

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence)

Bed Count 1 King Bed Maximum Occupancy 6 Max

KSL Hotel & Resort ratings based on 3 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for KSL Hotel & Resort

Everyone (1) Couples (1) Family (1)
2 out of 5
We booked a room with a private balcny pool, unfortunately, residents in the higher levels used the pool as an ashtray! The aircons were not working very well and basic things like extra toilet rolls and bottled water were not available. We were looking forward to staying in this unit, but have been sorely disappointed with the experience! It's highly unlikely that we book at this place again!

Posted by on 4 Jan. 2020

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3 out of 5
Hotel still in the 19th century not 20th. Old furniture air con in reception very poor no help from tour staff with local map or what to see locally.

Posted by on 16 Aug. 2019

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Comment from Hotel Management

28 Aug. 2019 by Sanjeev

Dear Sir / Madam, Warmest greetings from KSL Hotel & Resort, Johor Bahru! Thank you for your recent stay and sharing your kind review. We are sorry to hear about the unpleasant experience you encountered during your stay. We appreciate your valuable feedback as it helps us to identify the areas can improve the guest experience. We look forward to providing you with the best possible service in the future Thank you and pleasant day!

4 out of 5

Hotel above extensive shopping centre.

We stayed at hotel and visited Lego land . The hotel was good perhaps a bit dated . Access to the waterpark was a bonus with kids. Being above a massive shopping centre was also a bonus. Staff were helpful and curtious.

Posted by , from Australia on 27 Sep. 2017

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Property Features

KSL Hotel & Resort offers its guests a water park (surcharge), a waterslide, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. A children's pool, a fitness center, and a sauna are also featured at the family-friendly KSL Hotel & Resort. Smoking is allowed in designated areas at this 4-star Johor Bahru resort.

  • 904 guestrooms or units
  • 20 levels
  • 2 buildings
  • Built in 2012
  • Dining venue
  • Karaoke
  • Bar or lounge
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Johor Bahru (JHB-Senai Intl.) (28.7 km / 17.8 mi)
  • Train station: JB Sentral (5.9 km / 3.7 mi)

Room Amenities

KSL Hotel & Resort offers 904 accommodations with safes and complimentary bottled water. LCD televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include showers, bidets, and complimentary toiletries. This Johor Bahru resort provides complimentary wireless Internet access.

  • Bathrooms are partially open
  • In-room dining
  • LCD television
  • Coffee maker
  • Shower
  • Safe
  • Toiletries (free)
  • Bidet
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

INFUSION CAFE - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.

TWILIGHT LOUNGE - This pub serves light fare only. Happy hour is offered.

Room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a water park (surcharge), a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Check-in for the apartments and studios is based at a different location, (D'Esplanade Residence - Residence Wing).

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at KSL Hotel & Resort

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines and the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 52 for adults and MYR 27 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • KSL Hotel & Resort
  • KSL Hotel & Resort Johor Bahru
  • KSL Johor Bahru
  • KSL Resort Hotel
  • KSL Hotel Resort Johor Bahru
  • KSL Hotel Resort
  • KSL Hotel & Resort Resort
  • KSL Hotel & Resort Johor Bahru
  • KSL Hotel & Resort Resort Johor Bahru

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.