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Hotel Description

KSL Hotel & Resort places you in the heart of Johor Bahru, connected to a shopping centre and steps from KSL City Mall. Highlights at this family-friendly resort include a water park, a restaurant and an outdoor swimming pool.

You can enjoy free WiFi, LCD TVs and coffee/tea makers, featured in all 904 rooms. Room service, free bottled water and safes are also available.

The restaurant, INFUSION CAFE, is open for breakfast, lunch and dinner. TWILIGHT LOUNGE is the resort's own pub, serving drinks along with light fare. Enjoy the fitness centre, sauna, karaoke and kids' swimming pool. Business travellers can take advantage of conference space and a business centre. Added amenities include free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of free self parking.

With a stay at this 4-star Central District resort, you'll be 2.8 km (1.7 mi) from Angry Birds Activity Park Johor Bahru and 3.4 km (2.1 mi) from Johor Bahru City Square.

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$57* Per night/room 17 Oct. - 18 Oct.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Honeymoon Suite (Round Bed)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence)

Bed Count 3 Queen Beds Maximum Occupancy 7 Max

Bluebell Suite (Express check in at Business Centre)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

KSL Hotel & Resort ratings based on 11 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for KSL Hotel & Resort

Everyone (4) Couples (4) Family (3)
3 out of 5
Hotel still in the 19th century not 20th. Old furniture air con in reception very poor no help from tour staff with local map or what to see locally.

Posted by on 16 Aug. 2019

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Comment from Hotel Management

28 Aug. 2019 by Sanjeev

Dear Sir / Madam, Warmest greetings from KSL Hotel & Resort, Johor Bahru! Thank you for your recent stay and sharing your kind review. We are sorry to hear about the unpleasant experience you encountered during your stay. We appreciate your valuable feedback as it helps us to identify the areas can improve the guest experience. We look forward to providing you with the best possible service in the future Thank you and pleasant day!

4 out of 5

Hotel above extensive shopping centre.

We stayed at hotel and visited Lego land . The hotel was good perhaps a bit dated . Access to the waterpark was a bonus with kids. Being above a massive shopping centre was also a bonus. Staff were helpful and curtious.

Posted by , from Australia on 27 Sep. 2017

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2 out of 5

Not worth the money

Poor in every aspect. No toaster no microwave, was forced to eat out most nights. Described a a self contained apartment but far from it. Staff were helpful but had a limited capacity to work with.

Posted by , from H on 17 May 2017

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2 out of 5
Windows were dirty. Floors were unclean and room had a smell.

Posted by on 21 Mar. 2017

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2 out of 5

Room in timbuktu?

Pros: None
Location: KSL is a huge development with a mall, with three tower blocks. The residence rooms were at one of the residential tower.
The impression when booking was of a room at nice Hotel and resort. however its pics were not relevant to what we ended with. we ended with a 'esplanade residence room which was at another location, of a Mall complex with no easy access back to hotel nor hotel housekeeping or room services. The checkin was a long walk to spartan reception and and access to rooms were via a carpark lift lobby. You never know that u were at a hotel nor feel of hotel security. No room services, and free wifi was only available on this ground floor reception. As mentioned, dimly lit, reception was just a few tables to check in , nothing else... n hence no reason to even venture there. Room Toilet has one led bulb and was completely in black ceramic titles. So do not try to see your face in the mirror nor a get good scrub. When taking a shower, the whole bathroom floor was flooded each time as there was no shower curtains. if you had curtains, you will be in be taking a shower in the dark. We were very concerned with slipping and falling from the wet and black floor. These studio rooms should be marketed clearly as a 3star motel. To be fair the room was clean and had a fridge and cooking facilities. At that price we paid, I should have booked a newer Holiday Villa room with proper hotel services and facilities.

Posted by , from Wellington on 27 May 2016

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5 out of 5
Pros: Dinosaur water park was amazing, the kids loved it. Attached shopping mall was great. Fantastic place to stay
Cons: None
Location: Wonderful
Facilities: Home away from home, Water park is awesome; Value: Great deal; Service: Outstanding; Surrounding food stalls were delicious, great massages in the shopping centre.

Posted by , from Australia - VIC - Regional VIC on 4 Jul. 2014

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4 out of 5
Pros: The location and clean facilities
Cons: Operator was rather rude when asking for help with wifi connection

Posted by , from Singapore on 19 Sep. 2013

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4 out of 5
Pros: Shopping mall below & good choices of food for breakfast
Cons: Small room, small tub

Posted by , from Malaysia on 14 May 2013

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4 out of 5
Pros: Access to shopping mall
Cons: Long waiting periods to check in
Location: Reasonable access
Facilities: Modern; Value: Affordable; Service: Good; Cleanliness: Pleasant; Good food at hotel restaurant

Posted by , from Malaysia on 13 Dec. 2012

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5 out of 5
Pros: Great location
Cons: Some facilties not ready
Facilities: Modern; Value: Great deal; Service: Courteous; Cleanliness: Pleasant;

Posted by , from Singapore on 29 Aug. 2012

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Property Features

KSL Hotel & Resort offers its guests a water park (surcharge), a waterslide, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business centre on site. A kids' pool, a fitness centre, and a sauna are also featured at the family-friendly KSL Hotel & Resort. Free self parking is available. Smoking is allowed in designated areas at this 4-star Johor Bahru resort.

  • 904 guestrooms or units
  • 20 levels
  • 2 buildings
  • Built in 2012
  • Dining venue
  • Karaoke
  • Bar or lounge
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Johor Bahru (JHB-Senai Intl.) (28.7 km / 17.8 mi)
  • Train station: JB Sentral (4.4 km / 2.7 mi)
  • Parking: Free self parking

Room Amenities

KSL Hotel & Resort offers 904 forms of air-conditioned accommodation with a safe and complimentary bottles of water. LCD televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include a shower, a bidet and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access.

  • Bathrooms are partially open
  • In-room dining
  • LCD television
  • Coffee maker
  • Shower
  • Safe
  • Toiletries (free)
  • Bidet
  • Climate control

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

INFUSION CAFE – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Open 24 hours.

TWILIGHT LOUNGE – This pub only serves light fare. Happy hour is offered.

Room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a water park (surcharge), a sauna and a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

Check-in for the apartments and studios is based at a different location, (D'Esplanade Residence - Residence Wing).

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets and service animals are not allowed at KSL Hotel & Resort

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No pets or service animals allowed

Fees

 

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 52 for adults and MYR 27 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • KSL Hotel & Resort
  • KSL Hotel & Resort Johor Bahru
  • KSL Johor Bahru
  • KSL Resort Hotel
  • KSL Hotel Resort Johor Bahru
  • KSL Hotel Resort
  • KSL Hotel & Resort Resort
  • KSL Hotel & Resort Johor Bahru
  • KSL Hotel & Resort Resort Johor Bahru

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.