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KSL Hotel & Resort

Property class: 4

Photo gallery for KSL Hotel & Resort

Premier Apartment, 2 Bedrooms, Private Pool (Check in at D'Esplanade Residence) | Living area
Hallway
Hallway
Breakfast, lunch and dinner served
Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence) | View from room

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$71
includes taxes & fees
28 Apr - 29 Apr

Explore the area

View map
33 Jalan Seladang, Taman Abad, Johor Bahru, Johor, 80250
  • Place, KSL City Mall
    ‪1 min walk‬
  • Place, Holiday Plaza
    ‪3 min walk‬
  • Place, Plaza Pelangi
    ‪8 min walk‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪30 min drive‬

Room options

View all photos for Grand Super King Room

In-room safe, cots/infant beds, free WiFi, wheelchair access

Grand Super King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Three Bedroom Premier Apartment

In-room safe, cots/infant beds, free WiFi, wheelchair access

Three Bedroom Premier Apartment

  • Sleeps 6

View all photos for Premier Duplex Apartment

In-room safe, cots/infant beds, free WiFi, wheelchair access

Premier Duplex Apartment

  • Sleeps 8

View all photos for Honeymoon Suite

In-room safe, cots/infant beds, free WiFi, wheelchair access

Honeymoon Suite

  • Sleeps 2

View all photos for Two Bedroom Premier Apartment with Private Pool A

In-room safe, cots/infant beds, free WiFi, wheelchair access

Two Bedroom Premier Apartment with Private Pool A

  • Sleeps 4

View all photos for Three Bedroom Premier Apartment with Private Pool A

In-room safe, cots/infant beds, free WiFi, wheelchair access

Three Bedroom Premier Apartment with Private Pool A

  • Sleeps 6

View all photos for Executive Four Bedroom Duplex(3 King&3Single)

In-room safe, cots/infant beds, free WiFi, wheelchair access

Executive Four Bedroom Duplex(3 King&3Single)

  • Sleeps 9

View all photos for 3+1 Bedroom Executive Penthouse Apartment

In-room safe, cots/infant beds, free WiFi, wheelchair access

3+1 Bedroom Executive Penthouse Apartment

  • Sleeps 7

View all photos for Superior Room, 1 King Bed

In-room safe, cots/infant beds, free WiFi, wheelchair access

Superior Room, 1 King Bed

7.8 out of 10
Good
(21 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, cots/infant beds, free WiFi, wheelchair access

Deluxe Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room

View from room

Deluxe Triple Room

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room

View from room

Superior Twin Room

8.0 out of 10
Very good
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Apartment, 3 Bedrooms (Check in at D'Esplanade Residence)

Apartment, 3 Bedrooms (Check in at D'Esplanade Residence) | View from room

Apartment, 3 Bedrooms (Check in at D'Esplanade Residence)

  • 139 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

View all photos for Apartment, 4 Bedrooms (Check in at D'Esplanade Residence)

Apartment, 4 Bedrooms (Check in at D'Esplanade Residence) | View from room

Apartment, 4 Bedrooms (Check in at D'Esplanade Residence)

8.0 out of 10
Very good
(1 review)
  • 170 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Bed

View all photos for Premier Apartment, 2 Bedrooms, Private Pool (Check in at D'Esplanade Residence)

Premier Apartment, 2 Bedrooms, Private Pool (Check in at D'Esplanade Residence)

Premier Apartment, 2 Bedrooms, Private Pool (Check in at D'Esplanade Residence)

  • 100 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence)

Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence) | View from room

Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence)

  • 139 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence)

Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence) | View from room

Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence)

  • 177 sq m
  • Sleeps 7
  • 3 Queen Beds and 1 Single Bed

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

  • City view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Room

Presidential Room | Living area

Presidential Room

  • City view
  • 78 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed

View all photos for Executive Room

Executive Room

Executive Room

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Penthouse, Multiple Beds (A)

Executive Penthouse, Multiple Beds (A) | Living area

Executive Penthouse, Multiple Beds (A)

  • 270 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (B )

In-room safe, cots/infant beds, free WiFi, wheelchair access

Premier Room, 1 King Bed (B )

7.0 out of 10
Good
(4 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room (Deluxe King - Standing Shower)

In-room safe, cots/infant beds, free WiFi, wheelchair access

Premier Room (Deluxe King - Standing Shower)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive 3 Bedroom With Private Pool A

Executive 3 Bedroom With Private Pool A | Living room

Executive 3 Bedroom With Private Pool A

  • 120 sq m
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Executive 3 Bedroom With Private Pool B

Executive 3 Bedroom With Private Pool B | Living area

Executive 3 Bedroom With Private Pool B

  • 120 sq m
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Executive Penthouse, Multiple Bedrooms

Executive Penthouse, Multiple Bedrooms | Living area

Executive Penthouse, Multiple Bedrooms

  • 270 sq m
  • Sleeps 7
  • 3 Queen Beds and 1 Single Bed

View all photos for Premier Duplex (Apartment)

Premier Duplex (Apartment) | Living area

Premier Duplex (Apartment)

  • City view
  • 170 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Single Bed

View all photos for Honeymoon Suite (Round Bed)

Honeymoon Suite (Round Bed) | Living area

Honeymoon Suite (Round Bed)

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Double Room

Grand Double Room

Grand Double Room

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Single Use (B)

Double Room Single Use (B) | View from room

Double Room Single Use (B)

8.0 out of 10
Very good
(1 review)
  • 51 sq m
  • Sleeps 7
  • 3 King Beds and 1 Single Bed

View all photos for Executive Duplex

Executive Duplex

Executive Duplex

  • 270 sq m
  • Sleeps 9
  • 3 King Beds and 3 Single Beds

View all photos for Premier Two Bedroom Apartment with Private Pool B

In-room safe, cots/infant beds, free WiFi, wheelchair access

Premier Two Bedroom Apartment with Private Pool B

  • Sleeps 3

View all photos for Three Bedroom Premier Apartment With Private Pool B

In-room safe, cots/infant beds, free WiFi, wheelchair access

Three Bedroom Premier Apartment With Private Pool B

  • Sleeps 7

View all photos for Premier Deluxe Room B

In-room safe, cots/infant beds, free WiFi, wheelchair access

Premier Deluxe Room B

  • Sleeps 2

View all photos for Premier Deluxe Room A

In-room safe, cots/infant beds, free WiFi, wheelchair access

Premier Deluxe Room A

  • Sleeps 2

View all photos for Executive Three Bedroom Apartment with Private Pool A

In-room safe, cots/infant beds, free WiFi, wheelchair access

Executive Three Bedroom Apartment with Private Pool A

  • Sleeps 6

View all photos for Executive Three Bedroom Apartment with Private Pool B

In-room safe, cots/infant beds, free WiFi, wheelchair access

Executive Three Bedroom Apartment with Private Pool B

  • Sleeps 6

View all photos for Executive Penthouse Apartment B

In-room safe, cots/infant beds, free WiFi, wheelchair access

Executive Penthouse Apartment B

  • Sleeps 7

View all photos for Executive Penthouse Apartment A

In-room safe, cots/infant beds, free WiFi, wheelchair access

Executive Penthouse Apartment A

  • Sleeps 7

View all photos for Superior Triple Room

In-room safe, cots/infant beds, free WiFi, wheelchair access

Superior Triple Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3

View all photos for Deluxe Triple Room

In-room safe, cots/infant beds, free WiFi, wheelchair access

Deluxe Triple Room

  • Sleeps 3

View all photos for Superior Queen Room

In-room safe, cots/infant beds, free WiFi, wheelchair access

Superior Queen Room

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2

View all photos for Superior Twin Room

In-room safe, cots/infant beds, free WiFi, wheelchair access

Superior Twin Room

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2

View all photos for Deluxe Twin Room

In-room safe, cots/infant beds, free WiFi, wheelchair access

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Deluxe King Room

In-room safe, cots/infant beds, free WiFi, wheelchair access

Deluxe King Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

View all photos for Premier Duplex

In-room safe, cots/infant beds, free WiFi, wheelchair access

Premier Duplex

  • Sleeps 8

View all photos for Bluebell Suite

In-room safe, cots/infant beds, free WiFi, wheelchair access

Bluebell Suite

  • Sleeps 5

View all photos for Caladium Suite

In-room safe, cots/infant beds, free WiFi, wheelchair access

Caladium Suite

  • Sleeps 2

View all photos for Camellia Premier Suite

In-room safe, cots/infant beds, free WiFi, wheelchair access

Camellia Premier Suite

  • Sleeps 2

View all photos for Executive Suite

Living area

Executive Suite

  • Sleeps 2

View all photos for Camellia Suite

In-room safe, cots/infant beds, free WiFi, wheelchair access

Camellia Suite

  • Sleeps 2

View all photos for Three Bedroom Apartment

In-room safe, cots/infant beds, free WiFi, wheelchair access

Three Bedroom Apartment

  • Sleeps 5

View all photos for Four Bedroom Apartment

In-room safe, cots/infant beds, free WiFi, wheelchair access

Four Bedroom Apartment

  • Sleeps 7

Premier Deluxe King Room - Bathtub

  • Sleeps 2

About the area

Johor Bahru

KSL Hotel & Resort places you in the heart of Johor Bahru, connected to a shopping centre and steps from KSL City Mall. Highlights at this family-friendly resort include a water park, a restaurant and an outdoor swimming pool. .The restaurant, INFUSION CAFE, is open for breakfast, lunch and dinner. TWILIGHT LOUNGE is the resort's own pub, serving drinks along with light fare. Enjoy the gym, sauna, karaoke and kids' swimming pool. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. .With a stay at this 4-property class Central District resort, you'll be 3.4 km (2.1 mi) from Johor Bahru Old Chinese Temple and 3.4 km (2.1 mi) from Johor Bahru City Square.
View more Resorts in Johor BahruOpens in a new window

What's nearby

  • KSL City Mall - 1 min walk - 0.0 km
  • Holiday Plaza - 3 min walk - 0.3 km
  • Plaza Pelangi - 8 min walk - 0.7 km
  • Istana Pasir Pelangi - 3 min drive - 2.6 km
  • Mid Valley Exhibition Centre - 5 min drive - 2.7 km

Getting around

  • JB Sentral - 9 min drive
  • Kranji Station - 9 min drive
  • Senai International Airport (JHB) - 39 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪TaoYuan 桃園坊 - ‬1 min walk
  • ‪Sushi King - ‬1 min walk
  • ‪Grab & Go by vburg - ‬1 min walk
  • ‪Souper Tang 湯師父 - ‬1 min walk

About this property

KSL Hotel & Resort

KSL Hotel & Resort offers its guests a water park (surcharge), a waterslide, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly KSL Hotel & Resort.

Smoking is allowed in designated areas at this 4-star Johor Bahru resort.

  • 904 guestrooms or units
  • 20 levels
  • 2 buildings
  • Conference rooms
  • Built in 2012
  • Karaoke
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
KSL Hotel & Resort offers 904 accommodations with a safe and complimentary bottles of water. LCD televisions are featured in guestrooms.

Rooms have partially open bathrooms. Bathrooms include a shower, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access.

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  • Pool
  • Kids’ pool
  • Free Wi-Fi
  • Restaurant
4.1 out of 5, Very good, 1,002 reviews
The price is AU$115
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 35 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • INFUSION CAFE
  • TWILIGHT LOUNGE

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Karaoke
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Cot (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 20 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Cot (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at KSL Hotel & Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 60 for adults and from MYR 35 for children
  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

KSL Hotel & Resort
KSL Hotel & Resort Johor Bahru
KSL Johor Bahru
KSL Resort Hotel
KSL Hotel Resort Johor Bahru
KSL Hotel Resort
KSL Hotel & Resort Resort
KSL Hotel & Resort Johor Bahru
KSL Hotel & Resort Resort Johor Bahru

Frequently asked questions

What is the cancellation policy at KSL Hotel & Resort?

KSL Hotel & Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at KSL Hotel & Resort?

As of 23 Apr 2026, prices found for a 1-night stay for 2 adults at KSL Hotel & Resort on 28 Apr 2026 start from AU$71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does KSL Hotel & Resort have a pool?

KSL Hotel & Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does KSL Hotel & Resort have a waterslide?

Yep, this property has a waterslide!

Is KSL Hotel & Resort family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as cots/infant beds in the guestrooms, it's no surprise that KSL Hotel & Resort is a hit with families.

Does KSL Hotel & Resort serve breakfast?

Yep, buffet breakfast is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at KSL Hotel & Resort?

No, KSL Hotel & Resort does not offer an airport shuttle service.

Is there a bar or restaurant at KSL Hotel & Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at KSL Hotel & Resort?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at KSL Hotel & Resort?

No, pets and service animals are not allowed.

KSL Hotel & Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 303 out of 1000 reviews
Rating 8 - Good. 364 out of 1000 reviews
Rating 6 - Okay. 183 out of 1000 reviews
Rating 4 - Poor. 91 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

JACE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite most convenient hotel of all times
Stayed 1 night in Jan 2026

8/10 Good

asma

Travelled with family
Liked: Cleanliness, amenities
All good 😊
Stayed 3 nights in Jan 2026

8/10 Good

JULIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet shower glass door fault can't close proper
Stayed 2 nights in Jan 2026

10/10 Excellent

KIMHOCKGABRIEL

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, fast check in and out.
Stayed 2 nights in Jan 2026

8/10 Good

Amy

Stayed 2 nights in Jan 2026

8/10 Good

Goh, Singapore

Travelled with partner
Liked: Amenities
The room cleaningness was average. Room was abit smelly. Smell like people smoking.
Stayed 1 night in Jan 2026

6/10 Okay

Mei kuen Angela

Liked: Amenities
Near shopping area, central. Room air con is a little bit noisy and hair dryer not in good condition.
Stayed 3 nights in Jan 2026

8/10 Good

Wangqing Adam

Stayed 1 night in Dec 2025

6/10 Okay

Vinh Trong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good: Central location Not Good: weak room Wifi
Stayed 3 nights in Dec 2025

10/10 Excellent

LIM

Liked: Cleanliness, staff & service, property conditions & facilities
Sportify & Netflix for free wil be good.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sing Leng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

CHUAN XIANG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was good and delicious
Stayed 1 night in Dec 2025

10/10 Excellent

Gek Swee

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Tge cleanliness of the hotel apartment was ok but the bath towels have a very bad mouldy smell even though it still felt warm and looks clean. The accessibility to the hotel is very unfriendly as there is only 1 lift to the hotel apartment room. The internet range is also limited to tge living room area and does not have any access in the rooms. The rules and regulations of the hotel is also very surprising as it indicates that all the utensils used needs to be washed by occupants before check out. All else during check in and check out was smooth sailing
Stayed 1 night in Dec 2025

10/10 Excellent

Hwee Pheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

2/10 Terrible

Choon Hou

Travelled with family
Disliked: Staff & service
not a very good service provided....if it is not located above mall, i will not chose. thanks
Stayed 1 night in Dec 2025

4/10 Poor

Melanie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Aircon leaked over night till the entire bedroom floor was flooded. It was too late to do anything as it was already 9am by the time we noticed. It was so dangerous as my 86 year old grandmother almost fell down when she woke middle of the night.
Stayed 1 night in Dec 2025

10/10 Excellent

Nur I

Liked: Cleanliness, staff & service, amenities
Easy
Stayed 4 nights in Dec 2025

6/10 Okay

ITARU, DUBAI

Stayed 2 nights in Oct 2025

8/10 Good

joyce

Travelled with family
Liked: Cleanliness
Location is really convenient and room spacious room with superb wide bed.
Stayed 1 night in Dec 2025

8/10 Good

Pelwinderpal Singh, Singapore

Liked: Cleanliness, amenities
Nice big room
Stayed 1 night in Oct 2025

10/10 Excellent

Kok Hin

Room clean and spacious.
Stayed 1 night in Dec 2025

8/10 Good

Seok Chen, Singapore

Travelled with partner
Liked: Cleanliness
The room is clean and spacious.
Stayed 1 night in Dec 2025

10/10 Excellent

Shanyi

Liked: Cleanliness, amenities, property conditions & facilities
I was lucky enough to get a free room upgrade to a suite on the top floor. Room was clean and comfortable. There's a water dispenser outside at the life lobby. Suite room had a fridge, sofa and an induction stove, along with some plates cutlery and other stuff. Bathroom is equipped with shower and jacuzzi. Will book this hotel again for my next stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Can just stay in the hotel and KSL shopping mall the whole day.
Stayed 3 nights in Oct 2025

8/10 Good

Yuhua

Travelled with family
Liked: Cleanliness, amenities
Check-in was unbelievably quick in 5mins. Awesome view from 27 floor, though bathtub can be cleaner with better drainage system. Encountered mis-info that Dinosaur Waterpark was chargeable even for hotel guests, but it was raining so park was closed.
Stayed 1 night in Dec 2025