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The Westin Jersey City Newport

4.0 star property
Riverside hotel connected to a shopping centre in Jersey City with 2 restaurants

Photo gallery for The Westin Jersey City Newport

Exterior
Indoor pool
1 bedroom, premium bedding, down duvets, pillow-top beds
1 bedroom, premium bedding, down duvets, pillow-top beds
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$308
includes taxes & fees
8 Feb - 9 Feb

Explore the area

View map
479 Washington Boulevard, Jersey City, NJ, 07310
  • Place, Hudson River Waterfront Walkway
    ‪1 min walk‬
  • Place, Newport Centre
    ‪2 min walk‬
  • Place, Holland Tunnel
    ‪6 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪14 min drive‬

Room options

View all photos for Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • City view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • River view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • River view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Corner

Premium Room, 1 King Bed, Corner

Premium Room, 1 King Bed, Corner

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, River View

Junior Suite, 1 King Bed with Sofa bed, River View

Junior Suite, 1 King Bed with Sofa bed, River View

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • City view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • River view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Hearing Accessible)

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • River view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • River view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • River view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • River view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • River view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

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  • Pet-friendly
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4.3 out of 5, Excellent, 1,002 reviews
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includes taxes & fees
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About the area

Jersey City

You'll be connected to a shopping centre at The Westin Jersey City Newport, and within a 20-minute stroll of popular places like Newport Centre and Hoboken Waterfront. Highlights at this hotel include 2 restaurants, an indoor swimming pool and Access to hot tub. .The restaurant, Fire and Oak, is open for lunch and dinner. 20227 square feet (1879 square metres) of event facilities include 11 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 11:30 AM. There's also the convenience of valet parking. .This 4-property class Downtown Jersey City hotel is 3.5 km (2.2 mi) from One World Trade Center and 4.1 km (2.6 mi) from Wall Street.

What's nearby

  • Hudson River Waterfront Walkway - 1 min walk - 0.1 km
  • Newport Centre - 2 min walk - 0.2 km
  • Holland Tunnel - 6 min walk - 0.6 km
  • Jersey City City Hall - 14 min walk - 1.2 km
  • Hoboken Waterfront - 16 min walk - 1.4 km

Getting around

  • Jersey City Harsimuc Cove Station - 3 min walk
  • Franklin St. Station - 6 min drive
  • Newark Liberty Intl. Airport (EWR) - 25 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪The Cheesecake Factory - ‬3 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Panda Express - ‬7 min walk

About this property

The Westin Jersey City Newport

Riverside hotel connected to a shopping centre in Jersey City with 2 restaurants
There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. A computer station is on site and WiFi is free in public spaces. The Westin Jersey City Newport offers its guests an indoor pool, Access to hot tub, and a fitness centre. Event space at this hotel measures 20227 square feet (1879 square metres) and includes conference space. The business-friendly The Westin Jersey City Newport also features gift shops/newsstands, a garden, and concierge services. For a fee, parking is available.

This 4-star Jersey City hotel is smoke free.

  • 1 building
  • 429 guestrooms or units
  • 23 levels
  • 2 dining venues
  • Conference rooms
  • 20227 sq ft of conference space
  • 1879 sq. m of conference space
  • Built in 2009
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
The Westin Jersey City Newport offers 429 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 37-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Microwaves, hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered once per stay.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 29 per day)
  • Covered valet parking on site (USD 57 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 35 per person
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Fire and Oak
  • Half Moon Lounge

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Microwave on request
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 20,227 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 23 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 35.00 per person
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
  • Covered self-parking fee: USD 29 per day
  • Valet parking fee: USD 57.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • In-room microwave fee: USD 30 per day
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Jersey City Newport
Westin Newport
Westin Newport Hotel
Westin Newport Hotel Jersey City
The Westin Jersey City, Newport Hotel Jersey City
Westin Jersey City Newport Hotel
Newport Hotel Jersey City
Westin Jersey City Newport
The Westin Jersey City
The Westin Jersey City Newport Hotel
The Westin Jersey City Newport Jersey City
The Westin Jersey City Newport Hotel Jersey City

Frequently asked questions

What is the cancellation policy at The Westin Jersey City Newport?

The Westin Jersey City Newport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Jersey City Newport?

As of 31 Jan 2026, prices found for a 1-night stay for 2 adults at The Westin Jersey City Newport on 8 Feb 2026 start from AU$307.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Jersey City Newport?

Yep, The Westin Jersey City Newport has a covered self car park for USD 29 per day. A self car park is also available, for a fee.

Are there any beaches close to The Westin Jersey City Newport?

The closest beach to The Westin Jersey City Newport is Coney Island Beach (17.4 km).

Does The Westin Jersey City Newport have a pool?

The Westin Jersey City Newport has an indoor pool. The pool is open 8:00 AM to 10:00 PM.

What luxury perks are available at The Westin Jersey City Newport?

The Westin Jersey City Newport features an indoor pool, 1 hot tub and 2 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes The Westin Jersey City Newport a romantic place to stay?

1 hot tub and a bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Westin Jersey City Newport.

Is The Westin Jersey City Newport family-friendly?

You bet! With amenities such as a corner/local shop and a deli, as well as free infant beds in the guestrooms, it's no surprise that The Westin Jersey City Newport is a hit with families.

Does The Westin Jersey City Newport serve breakfast?

Sure does, buffet brekkie is served daily from 6:30 AM to 11:30 AM.

Is there a free airport shuttle available at The Westin Jersey City Newport?

No, The Westin Jersey City Newport does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Jersey City Newport?

Yep, you can grab a meal at The Westin Jersey City Newport's onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at The Westin Jersey City Newport?

Check-in begins at 3 PM. Check-out time is noon.

The Westin Jersey City Newport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 638 out of 1004 reviews
Rating 8 - Good. 204 out of 1004 reviews
Rating 6 - Okay. 68 out of 1004 reviews
Rating 4 - Poor. 48 out of 1004 reviews
Rating 2 - Terrible. 46 out of 1004 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Anthony

Stayed 2 nights in Oct 2025

6/10 Okay

Jose

Stayed 1 night in Oct 2025

10/10 Excellent

Avi

Business traveller, Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The rooms are very comfortable, but the carpets don’t feel clean. There is only 1 USB charging port. Lights are very dim with no option to increase even in the bathrooms. Elevators are broken only 2 elevators worked out of 4 with a tiny elevator lobby and a fully booked hotel. Otherwise the amenities are wonderful and the staff is superb.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sang, Oceanside

Stayed 3 nights in Sep 2025

10/10 Excellent

gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and spacious room. Very modern and elegant. Super close to subway, Hudson river and nice restaurants.
Stayed 2 nights in Sep 2025

10/10 Excellent

sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Staff give such a friendly welcome at check in. Our room had an amazing view and the beds are sooooo comfortable! Our room was by the elevator but we heard zero noise. Highly recommended 10/10
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacquelynn J

Stayed 1 night in Aug 2025

10/10 Excellent

Adam

Stayed 2 nights in Aug 2025

8/10 Good

Hao

Stayed 4 nights in Aug 2025

10/10 Excellent

Ann

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great staff and Hotel, great breakfast, great stay, highly recommended
Stayed 2 nights in Aug 2025

10/10 Excellent

Rosemary

Stayed 1 night in Aug 2025

6/10 Okay

Monique

Disliked: Staff & service, amenities
Upon checking in, the front desk staff did not greet us. Many guests were lingering in the lobby, blocking the entrance to the hotel. Additionally, the trash can near the elevator was overflowing. While the door attendant opened the door for us, he seemed distracted and was looking at his phone. The scan-to-pay parking system is quite frustrating; we preferred the older system.
Stayed 2 nights in Aug 2025

4/10 Poor

Yaritza

Travelled with partner
Disliked: Amenities, property conditions & facilities
When i booked my stay i booked under the understanding that the Hotel was equipped with a pool, gym, parking for my vehicle, rooftop space. When getting there i was told by the front desk staff that they had no pool available at the time but i can book a day pass for a pool 5 minutes away from the hotel, and the same for the rooftop. the parking was through a 3rd party company at $67 a nigh. I booked a king deluxe suite with separate sitting area and a view of NY but When i got to my room it was a regular Hotel room with no sitting area and all I wad able to see out the window was buildings and a huge parking garage. Not to mention that the refrigerator was broken. I was so disappointed and will never ever book there again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Avi

Stayed 1 night in Aug 2025

6/10 Okay

Leticia

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Many years of multiple rooms and room nights. We love the location and the staff are nice. However, the condition of the rooms is unacceptable. At $400 a night how many times do you need to have the facilities staff addressing problems with the room? One member of our party didn't have a door or a shower curtain in his shower. My wife and I were in a room that had a bathroom door that could not be closed. The bathroom door problems are not new - back in June we stayed there and a member of our party got stuck in the bathroom because of the incorrectly installed doors during the renovation. You would think after something like that they would check the other rooms. Not wait for people to have problems and to address them one by one. It seems greedy and irresponsible.
Stayed 2 nights in Jul 2025

10/10 Excellent

Eszter, Bayside

Liked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Mari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Elon

Travelled with family
Liked: Amenities
First class hotel. Staff accomodating
Stayed 1 night in Jul 2025

10/10 Excellent

Franciscus

Stayed 1 night in Jun 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean renovated property, dining and lounge options
Stayed 1 night in Jun 2025

6/10 Okay

manuel

Stayed 1 night in Jun 2025

2/10 Terrible

Jonathan

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Absurd - these newly renovated rooms have improperly constructed doors. One room required repeated full body contact to open. But even worse, one member of our group was stuck in the bathroom. At midnight on Saturday night, we had to spend the better part of an hour figuring out how to get inside his hotel room to free him from the bathroom. Thankfully he had brought his phone to the bathroom or he would have been stuck all night! The staff were nice enough, but nothing at all extended as even as gesture to make up for an awful experience. An awful experience that cost $650 a night, by the way! It 8s worth noting, from talking with staff, door problems are not unusual here. We have stayed at this hotel many times in the past - it is generally nice and in a great location. But we won't be staying again.
Stayed 1 night in Jun 2025

2/10 Terrible

Brian

Travelled with partner
Disliked: Amenities
I booked a specific room on expedia and the hotel gave me a different room, highly disappointed
Stayed 1 night in Jun 2025