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Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

In-room safe, desk, iron/ironing board, free cots/infant beds
Free buffet breakfast
Outdoor pool, pool loungers
Interior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$188
includes taxes & fees
3 May - 4 May

Explore the area

View map
537 Chaffee Point Blvd, Jacksonville, FL, 32221
  • Place, Crystal Springs Park
    ‪2 min drive‬
  • Place, Panther Creek Golf Club
    ‪2 min drive‬
  • Place, Jacksonville Naval Air Station
    ‪23 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Comm, Roll Shwr)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (Comm, Roll Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Bathroom

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Combined shower/bathtub, hair dryer, towels

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(39 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Additional Living Area)

Suite, Multiple Beds (Additional Living Area)

Suite, Multiple Beds (Additional Living Area)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed (Additional Living Area)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Jacksonville

At Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG you'll be 2.4 km (1.5 mi) from Crystal Springs Park and 2.8 km (1.7 mi) from Panther Creek Golf Club. Highlights at this hotel include free buffet breakfast, an outdoor swimming pool and free self-parking. .Enjoy the gym and pool loungers. Meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. .Attractions within a 20-minute drive of this Westside hotel include Jacksonville Naval Air Station and EverBank Stadium.

What's nearby

  • Crystal Springs Park - 2 min drive - 2.7 km
  • Panther Creek Golf Club - 2 min drive - 2.8 km
  • Jacksonville Naval Air Station - 23 min drive - 33.0 km
  • St. Johns Town Center - 35 min drive - 44.1 km
  • Mayo Clinic Florida - 45 min drive - 55.6 km

Getting around

  • Jacksonville Station - 21 min drive
  • Jacksonville International Airport (JAX) - 28 min drive

Restaurants

  • ‪Circle K - ‬20 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Circle K - ‬8 min walk
  • ‪Dunkin' - ‬11 min drive
  • ‪Cracker Barrel - ‬4 min walk

About this property

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG. Free self parking is available.

This Jacksonville hotel is smoke free.

  • 80 guestrooms or units
  • 4 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG offers 80 accommodations with a safe and free newspapers. Flat-screen televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit and hairdryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chaffee Jacksonville
Holiday Inn Express Hotel And Suites Chaffee
Holiday Inn Express Hotel Suites Chaffee
Holiday Inn Express Suites Chaffee Jacksonville West
Holiday Inn Express Suites Chaffee Jacksonville West by IHG

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

As of 4 Apr 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG on 3 May 2026 start from AU$188, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

Yep, Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG has a free self car park.

Does Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG have a pool?

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG is a hit with families.

Does Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG serve breakfast?

Sure does, free buffet breakfast is served at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG.

Is there a free airport shuttle available at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

No, Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 477 out of 722 reviews
Rating 8 - Good. 150 out of 722 reviews
Rating 6 - Okay. 47 out of 722 reviews
Rating 4 - Poor. 29 out of 722 reviews
Rating 2 - Terrible. 19 out of 722 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Wendy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Kind staff. Yet, loud AC and inconsistent air flow. Hotel convenience store could use more everyday items (OTC health items). Limited fitness center. Clean. Bath water ran tepid quickly
Stayed 1 night in Jan 2026

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Very clean- had everything I needed
Stayed 1 night in Jan 2026

10/10 Excellent

Albert

Stayed 1 night in Dec 2025

6/10 Okay

Russell, Wildomar

Stayed 1 night in Dec 2025

10/10 Excellent

Osvaldo

Yes, they look seem and the room is very comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

Elaine

Stayed 1 night in Dec 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

2/10 Terrible

Ileana

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel was nice and clean but I requested extra towels at the front desk the employee dio feel like looking for the towels right then and there, instead she promised to bring them to my room, but that actually never happened
Stayed 1 night in Dec 2025

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, toliet seat was broken, and the toliet paper holder.
Stayed 1 night in Dec 2025

10/10 Excellent

Lauren

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfortable. Nice employees. Good breakfast. Would definitely stay here again!
Stayed 1 night in Dec 2025

10/10 Excellent

Gabriel

Liked: Cleanliness
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Pamela

Liked: Cleanliness, amenities
Room was very clean and staff could not have been nicer or more confident. I usually stay at Boutique hotels but this was a nice surprise
Stayed 1 night in Dec 2025

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, amenities
Best coffee I had in a long time! Delicious pancakes made fresh and eggs were tasty too
Stayed 1 night in Dec 2025

10/10 Excellent

Tracy

Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Stayed 1 night in Dec 2025

8/10 Good

Morrell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were well kept and staff was very professional I enjoyed my stay
Stayed 1 night in Dec 2025

4/10 Poor

Chaz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The front doors were locked. After knocking 3 times we were scolded by the front desk clerk who said “you don’t have to break it, there is an intercom”. The intercom is not easily visible nor are there any stated expectations on how to proceed when the doors are locked.
Stayed 1 night in Dec 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, newer property. Friendly, helpful front desk staff. Well lit public areas. The room was too well lit. The light bulbs are blinding. The bed is quite high. I am 5’2”, and had difficulty getting in and out of the bed. Outer part of mattress is rock solid, making it uncomfortable to sit on the edge of the bed. TV picture was dark, and difficult to see. Was not able to figure out how to adjust the settings. Unsure if I would stay again if I was in the area.
Stayed 1 night in Dec 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was spotless and the staff was very courteous
Stayed 2 nights in Dec 2025

10/10 Excellent

Terry

Stayed 5 nights in Nov 2025

10/10 Excellent

Elaine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable and the staff were extremely friendly and helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Justin, bradenton

Stayed 1 night in Nov 2025

10/10 Excellent

Heather

Liked: Staff & service, property conditions & facilities
Comfortable bed, clean facilities, fresh breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Tay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa, Middleburg hts

Stayed 1 night in Nov 2025