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Comfort Suites West Jacksonville

2.5 star property

Photo gallery for Comfort Suites West Jacksonville

Business centre
Premium bedding, desk, laptop workspace, blackout curtains
Lobby
Exterior
Free daily buffet breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$183
includes taxes & fees
3 May - 4 May

Explore the area

View map
7019 Commonwealth Ave, Jacksonville, FL, 32220
  • Place, Gateway Shopping Center
    ‪4 min drive‬
  • Place, Jacksonville-Baldwin Rail Trail
    ‪5 min drive‬
  • Place, Richardson Road Park
    ‪7 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Jacksonville

At Comfort Suites West Jacksonville you'll be 3.1 km (1.9 mi) from Jacksonville-Baldwin Rail Trail and 4 km (2.5 mi) from Gateway Shopping Center. Highlights at this hotel include free buffet breakfast, an outdoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour health club and a 24-hour front desk. Additionally, you'll find a 24-hour business centre and laundry facilities. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .Attractions within a 20-minute drive of this Northwest hotel include Jacksonville Naval Air Station and EverBank Stadium.

What's nearby

  • Gateway Shopping Center - 4 min drive - 3.0 km
  • Jacksonville-Baldwin Rail Trail - 5 min drive - 3.8 km
  • Terrace Park - 6 min drive - 4.6 km
  • Richardson Road Park - 7 min drive - 7.7 km
  • Normandy Lane Plaza Shopping Center - 7 min drive - 6.4 km

Getting around

  • James Weldon Johnson Park Station - 12 min drive
  • Jacksonville Station - 15 min drive
  • Jacksonville International Airport (JAX) - 23 min drive

Restaurants

  • ‪Circle K - ‬16 min walk
  • ‪McDonald's - ‬6 min drive
  • ‪Dunkin’ - ‬8 min walk
  • ‪Top China - ‬5 min drive
  • ‪Mr. Snappers Fish & Chicken - ‬4 min drive

About this property

Comfort Suites West Jacksonville

Comfort Suites West Jacksonville offers its guests an outdoor pool and a 24-hour health club. WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Suites West Jacksonville. Limited free parking is available on a first-come, first-served basis.

This Jacksonville hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Gift shop
  • Television in lobby
  • Lift
  • No smoking on site
  • 1 conference room
Comfort Suites West Jacksonville offers 64 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. Premium cable televisions are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Suites Commonwealth
Comfort Suites Commonwealth Hotel
Comfort Suites Commonwealth Hotel Jacksonville
Comfort Suites Commonwealth Jacksonville
Comfort Suites West Jacksonville Hotel
Hotel Comfort Suites West Jacksonville Jacksonville
Jacksonville Comfort Suites West Jacksonville Hotel
Hotel Comfort Suites West Jacksonville
Comfort Suites West Jacksonville Jacksonville
Comfort Suites Commonwealth
Comfort Suites Hotel
Comfort Suites
Comfort Suites West Jacksonville Hotel
Comfort Suites West Jacksonville Jacksonville
Comfort Suites West Jacksonville Hotel Jacksonville

Frequently asked questions

What is the cancellation policy at Comfort Suites West Jacksonville?

Comfort Suites West Jacksonville offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Suites West Jacksonville?

As of 5 Apr 2026, prices found for a 1-night stay for 2 adults at Comfort Suites West Jacksonville on 3 May 2026 start from AU$183, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Suites West Jacksonville?

Yep, Comfort Suites West Jacksonville has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

Are there any beaches close to Comfort Suites West Jacksonville?

The closest beach to Comfort Suites West Jacksonville is Kurzius Beach (14.6 km).

Does Comfort Suites West Jacksonville have a pool?

Comfort Suites West Jacksonville has an outdoor pool. The pool is open 7:00 AM to 9:00 PM.

Is Comfort Suites West Jacksonville family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Comfort Suites West Jacksonville is a hit with families.

Are there hot tubs in the rooms at Comfort Suites West Jacksonville?

No, but there are deep-soaking baths in the guestrooms.

Does Comfort Suites West Jacksonville serve breakfast?

Yep, free buffet brekkie is served daily from 6:00 AM to 9:00 AM.

Is there a free airport shuttle available at Comfort Suites West Jacksonville?

No, Comfort Suites West Jacksonville does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Suites West Jacksonville?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Comfort Suites West Jacksonville Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 216 out of 579 reviews
Rating 8 - Good. 152 out of 579 reviews
Rating 6 - Okay. 100 out of 579 reviews
Rating 4 - Poor. 62 out of 579 reviews
Rating 2 - Terrible. 49 out of 579 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kaalin

Stayed 1 night in Dec 2025

10/10 Excellent

PHIYEN

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was good but poor location because of traffic on highways. We were given a different room.
Stayed 2 nights in Dec 2025

10/10 Excellent

bartlomiej

Stayed 5 nights in Nov 2025

10/10 Excellent

Aidan

Liked: Cleanliness, amenities, property conditions & facilities
The entire staff was phenomenal. Great experience, would stay here again
Stayed 4 nights in Nov 2025

2/10 Terrible

Lewis

Travelled with family
Disliked: Cleanliness, staff & service, amenities
We had to check in early the next morning because we drove 14 hours from Texas to assist my son and his fiancée with some stuff. We get there and are in formed that they are having issues with the water heaters. We say ok we just need to sleep. We get to the room and it’s dirty, there was a roach crawling around. So we decided to leave and just loose 1 day of the hotel stay and go somewhere else. The front desk lady got everything settled and informed us we would have to get a refund from hotels.com. So when we got to the new hotel we did that and the lady lied and said the weren’t having any problems so hotels couldn’t refund any of my booking. The nice guy from hotels at least got me a $50 hotel bucks. So out of the $250 booking I got 50 back. I will never book this hotel again or do not recommend anyone stay here ever.
Stayed 2 nights in Nov 2025

10/10 Excellent

MALCOLM, Kissimmee

Business traveller
Liked: Cleanliness, property conditions & facilities
Location
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes!
Stayed 2 nights in Oct 2025

4/10 Poor

Richard

Liked: Cleanliness
Disliked: Property conditions & facilities
Very tired hotel. Cushion on couch in room ripped. Rusty light fixtures.elevator in poor shape. Just tired.
Stayed 1 night in Nov 2025

2/10 Terrible

Yvette

Stayed 2 nights in Sep 2025

10/10 Excellent

Ryland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay when I come to Jacksonville
Stayed 1 night in Sep 2025

2/10 Terrible

Beyonka

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in front desk staff had a bad attitude she really hate her job and it shows. Then I went to my room sheets was dirty sheets had make up on them and at the foot of bed look like someone dirty feet stains. I told a staff and she came in to change sheet with sheets and comforter with holes in them I mean big holes never again smh
Stayed 2 nights in Sep 2025

8/10 Good

Efrem

Travelled with partner
No dislikes everything was good
Stayed 4 nights in Sep 2025

8/10 Good

john

Stayed 3 nights in May 2025

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady that's working tonight. She has a wonderful customer service
Stayed 1 night in Aug 2025

10/10 Excellent

Alfred, Boynton Beach

Stayed 1 night in Aug 2025

2/10 Terrible

Earl

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The first room I had mildew in the bathroom, all our towels were wet, the bed linens were wet, the counter, the desk were all wet. The vent in the bathroom came out of the ceiling and almost hit me in the head. The nightshift clerk was nice but the day shift clerk needs to be fired because we complained and she had a nasty attitude like she was spending money herself. Would not recommend at all
Stayed 2 nights in Aug 2025

2/10 Terrible

Luis

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The first room had a giant puddle of water in the floor near the ac unit. The power cord for the ac was laying in the water puddle. And the room was dirty and locked outdated. I asked to change rooms and the second room had mold on the lamps, and curtains, along with mold and a rotted bottom half of the bathroom door. The second night the room smelled like cigarettes, possibly from a neighboring room idk. But it was uncomfortable. Also the pics in the website are all pretty and looks like a remodeled room but in real life the he furniture is chipped and stained and the walls are dirty and furniture was completely dirty
Stayed 2 nights in Jul 2025

6/10 Okay

Sherronda

Travelled with family
Liked: Cleanliness, staff & service
No comment
Stayed 1 night in Jul 2025

8/10 Good

Sherronda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room
Stayed 3 nights in Jul 2025

10/10 Excellent

Yvette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Jonathan

Stayed 1 night in Jul 2025

8/10 Good

Jonathan

Liked: Cleanliness
Stayed 2 nights in Jun 2025

4/10 Poor

Cynthia

Travelled with family
Disliked: Cleanliness, amenities
The bed linen dirty
Stayed 2 nights in Jun 2025

10/10 Excellent

Tangela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025