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Tryp By Wyndham Istanbul Sancaktepe

Hotel with 2 restaurants, in the vicinity of Aydos Castle

Photo gallery for Tryp By Wyndham Istanbul Sancaktepe

Relax in the central seating area with wooden tables and black stools, surrounded by maps and pendant lights.
Two single beds with dark bedding, bedside tables, and a sofa in a stylish room with a checkered floor and large mirror.
Enter the TRYP hotel through a revolving glass door, surrounded by a well-lit lobby with seating.
Enjoy a wide selection of hot and cold options at our buffet.
Welcome to the stylish lobby of TRYP WYNDHAM, featuring a spacious open layout, comfortable seating areas, and beautiful artwork.

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Parking available
  • Gym
  • Spa
The current price is AU$204
includes taxes & fees
26 July - 27 July

Explore the area

Map
Eyup Sultan Mah. Kizilay Cad, Istanbul, 34885
  • Yeditepe University
    ‪10 min drive‬
  • Maltepe Park Mall
    ‪11 min drive‬
  • Bağdat Avenue
    ‪13 min drive‬
  • Istanbul (SAW-Sabiha Gokcen Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 3 Single Beds, Non Smoking

Minibar, in-room safe, desk, soundproofing

Room, 3 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed
Private bathroom
Shower/bath combination
Bathrobes
  • Sleeps 4
  • 3 Single Beds

View all photos for Room, 3 Single Beds, Smoking

Room, 3 Single Beds, Smoking

Room, 3 Single Beds, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed
Private bathroom
Shower/bath combination
Bathrobes
  • Sleeps 4
  • 3 Single Beds

View all photos for Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, soundproofing

Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed
Private bathroom
Shower/bath combination
Bathrobes
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Smoking

Minibar, in-room safe, desk, soundproofing

Room, 2 Single Beds, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed
Private bathroom
Shower/bath combination
Bathrobes
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed
Private bathroom
Shower/bath combination
Bathrobes
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 King Bed, Smoking

Suite, 1 King Bed, Smoking | Room amenity

Suite, 1 King Bed, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed
Private bathroom
Shower/bath combination
Bathrobes
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Minibar, in-room safe, desk, soundproofing

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed
Private bathroom
Shower/bath combination
Bathrobes
  • Sleeps 5
  • 1 King Bed and 2 Single Bunk Beds

View all photos for Room, 1 King Bed, Non Smoking (Fitness Room)

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed, Non Smoking (Fitness Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed
Private bathroom
Shower/bath combination
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking (Media Room)

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed, Smoking (Media Room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed
Private bathroom
Shower/bath combination
Bathrobes
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed
Private bathroom
Shower/bath combination
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Smoking

Deluxe Room, 1 King Bed, Smoking

Deluxe Room, 1 King Bed, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed
Private bathroom
Shower/bath combination
Bathrobes
  • Sleeps 3
  • 1 King Bed

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About the area

Istanbul

Tryp By Wyndham Istanbul Sancaktepe puts you in the centre of Istanbul, 9.1 km (5.7 mi) from Aydos Castle and 13.8 km (8.6 mi) from Maltepe Park Mall. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the sauna. The restaurant, À la Carte Restaurant, serves international cuisine. Vitamin Bar is the hotel's own bar. Enjoy the gym, Turkish bath/hammam, Hot tub and sauna. 10226 square feet (950 square metres) of event facilities include 3 meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute drive of this Sancaktepe hotel include Bağdat Avenue and Akasya Acibadem Shopping Center.

What's nearby

  • Barbaros Hayrettin Pasa Mosque - 12 min walk - 1.0 km
  • Viaport Outlet Shopping - 7 min drive - 12.2 km
  • Yeditepe University - 10 min drive - 10.7 km
  • Maltepe Park Mall - 11 min drive - 13.2 km
  • Bağdat Avenue - 13 min drive - 15.8 km

Getting around

  • Cekmekoy Subway Station - 7 min drive
  • Necip Fazil Station - 8 min drive
  • Sabiha Gokcen International Airport (SAW) - 24 min drive

Restaurants

  • ‪Koçlar Restaurant - ‬3 min walk
  • ‪Tadim Döner & Kebap Salonu - ‬4 min walk
  • ‪Modi Cafe - ‬3 min walk
  • ‪Öz Karadeniz Balikcisi Halil - ‬2 min walk
  • ‪Kuzu Tandırcı Hikmet Usta - ‬4 min walk

About this property

Tryp By Wyndham Istanbul Sancaktepe

Hotel with 2 restaurants, in the vicinity of Aydos Castle
Tryp By Wyndham Istanbul Sancaktepe offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Business amenities include a business centre and 3 meeting rooms. Event space at this hotel measures 10226 square feet (950 square metres) and includes a conference centre. A children's pool, a fitness centre, and a sauna are also featured at the business-friendly Tryp By Wyndham Istanbul Sancaktepe. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

This Istanbul hotel is smoke free.

  • 141 guestrooms or units
  • 2 dining venues
  • 10226 sq ft of conference space
  • 950 sq. m of conference space
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Tryp By Wyndham Istanbul Sancaktepe offers 141 accommodations with minibars and a safe. Flat-screen televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, French, German, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Uncovered valet parking on site (EUR 5 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • À la Carte Restaurant
  • TRYP Café
  • TRYP Restaurant
  • Vitamin Bar

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room sofa bed
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (10,226 square foot of space)

Outdoors

  • Free pool cabanas
  • Pool loungers

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in shower (102 centimetre high)
  • Grab bar near toilet (102 centimetre high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (127 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Pool access ramp on site
  • Portable shower seat
  • Roll-in shower (191 centimetre wide)
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (140 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in fee: EUR 50 for check-in between noon and 4:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Tryp By Wyndham Istanbul Sancaktepe

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: EUR 5 per day (in/out privileges)
  • Late check-in fee: EUR 50 for check-in between noon and 4:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

Property Registration Number 2022-34-2628

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Tryp Wyndham Istanbul Sancaktepe Hotel
Hotel Tryp By Wyndham Istanbul Sancaktepe Istanbul
Istanbul Tryp By Wyndham Istanbul Sancaktepe Hotel
Hotel Tryp By Wyndham Istanbul Sancaktepe
Tryp By Wyndham Istanbul Sancaktepe Istanbul
Tryp Wyndham Istanbul Sancaktepe
Tryp Wyndham Hotel
Tryp Wyndham
Tryp By Wyndham Istanbul Sancaktepe Hotel
Tryp By Wyndham Istanbul Sancaktepe Istanbul
Tryp By Wyndham Istanbul Sancaktepe Hotel Istanbul

Frequently asked questions

What is the cancellation policy at Tryp By Wyndham Istanbul Sancaktepe?

Tryp By Wyndham Istanbul Sancaktepe offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tryp By Wyndham Istanbul Sancaktepe?

As of 13 July 2025, prices found for a 1-night stay for 2 adults at Tryp By Wyndham Istanbul Sancaktepe on 26 July 2025 start from AU$203.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tryp By Wyndham Istanbul Sancaktepe?

Yep, Tryp By Wyndham Istanbul Sancaktepe has a free self car park. Additionally there is uncovered valet parking with in/out privileges for EUR 5 per day.

Are there any beaches close to Tryp By Wyndham Istanbul Sancaktepe?

The closest beach to Tryp By Wyndham Istanbul Sancaktepe is Yorukali Beach (16.9 km).

Is there a spa on site at Tryp By Wyndham Istanbul Sancaktepe?

Yep, there is an onsite spa at Tryp By Wyndham Istanbul Sancaktepe. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Thai massages.

Does Tryp By Wyndham Istanbul Sancaktepe have a pool?

Tryp By Wyndham Istanbul Sancaktepe has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger.

What luxury perks are available at Tryp By Wyndham Istanbul Sancaktepe?

Tryp By Wyndham Istanbul Sancaktepe features a full-service spa, an indoor pool and free pool cabanas.

Does Tryp By Wyndham Istanbul Sancaktepe serve breakfast?

You bet, buffet breakfast is served daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Tryp By Wyndham Istanbul Sancaktepe?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Tryp By Wyndham Istanbul Sancaktepe?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Tryp By Wyndham Istanbul Sancaktepe?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Tryp By Wyndham Istanbul Sancaktepe?

No, pets and service animals are not allowed.

Tryp By Wyndham Istanbul Sancaktepe Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 28 out of 92 reviews
Rating 8 - Good. 32 out of 92 reviews
Rating 6 - Okay. 13 out of 92 reviews
Rating 4 - Poor. 6 out of 92 reviews
Rating 2 - Terrible. 13 out of 92 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely rude staff, not worth a penny to spend

We stayed for 9 days over Christmas here and I can tell you we were absolutely shocked by level of their service and attitude towards us. The staff are not friendly in the spa area, they are rude and not attentive to your requests. When we requested to warm up the water for us a bit they refused but later that day we checked they warmed up for their local Turkish guests. Reception was as bad as swimming pool staff. Even they were telling our kids off when they were having fun using the swimming pool. The hotel is way far from the city centre, the only good note was a clean hotel.
Stayed 9 nights in Dec 2024

2/10 Terrible

Ali

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Not recommended

I won’t really recommend this hotel for tourists and families. It mostly used by local people and the service you get it is not professional and friendly. We had problem every day using pool and sauna. They only make the pool warm for people they prefer and despite mentioning many times the pool was cold water and also very rude staff as they always shout on kids. Simply avoid this hotel.
Stayed 9 nights in Dec 2024

8/10 Good

Badral

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Decent facility with a pool to enjoy

It was a decent establishment. Overall facility and comfort was good. Some deep cleaning of the hallway carpets and the bathroom tiles could lift the spirits of the place to a much better state.
Stayed 2 nights in Aug 2024

10/10 Excellent

ASMA

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was super clean and the staff were wry helpful
Stayed 2 nights in Aug 2024

2/10 Terrible

Meisam

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad location, very noisy, they turned off the AC at night. I don’t suggest this hotel at all
Stayed 2 nights in Jul 2024

10/10 Excellent

Adem

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Cleanliness was excellent, staff helpful and services great, spa exceptional, communal areas very clean, bed and bedding wonderfully clean and pillows comfy, slept very well, I would say rooms need updating that is why they didn’t get 5 starts for this, there was lots of damage, plugs hanging off wall and with a child it was worrying, it could be exceptional with a little bit of care and attention as the spa is beautifully decorated, breakfast was great, dining area lovely and clean and shops across road very accessible for anything additional that was needed, I would suggest a few coat hooks by the front door of room as there is no where to hang coats/handbags etc
Stayed 5 nights in Apr 2024

2/10 Terrible

Arshad

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

Gwen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Large variety available in the breakfast buffet… far more then we have seen at any other hotel. The spa was nice and relaxing … also very affordable.
Stayed 2 nights in Jun 2023

10/10 Excellent

zamir

Stayed 1 night in Oct 2022

10/10 Excellent

zamir

Stayed 2 nights in Oct 2022

2/10 Terrible

Ibrahim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rubbish hotel

Was terrible, no hot water, hygiene was bad and so many empty promises about getting hot water, waited a whole day and still no hot water, then left for another hotel Waste of money, I want a full refund please!
Stayed 1 night in Oct 2022

10/10 Excellent

Martin

Stayed 1 night in Oct 2022

8/10 Good

yahav

Stayed 1 night in Sep 2022

8/10 Good

Igor

Stayed 2 nights in Sep 2022

6/10 Okay

Daniel

Travelled with family
Disliked: Staff & service
Stayed 1 night in Sep 2022

2/10 Terrible

Getnet Amene

Stayed 4 nights in Jun 2022

2/10 Terrible

Shana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty

Long was nice. I’m the room the wall paper was peeling, towels were all frayed and old, Bathroom needed a good cleaning. Upholstery was filthy.
Stayed 1 night in Apr 2022

10/10 Excellent

firas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Toilets not always clean when we come back to the room
Stayed 4 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
It was the awful experience we ever had , we booked a hotel thinking American hotels are all good it was saying 5 star hotel but we were wrong. From the first day my brother and his family went there they didn’t allow them eat the breakfast because according to them we didn’t have breakfast included, bummer I made the reservation myself and I had a proof it’s free breakfast. Even I went there the breakfast manager was so rude and still I had proof and front desk said my brother and his family can eat still the guy was so rude and said I’m going to charge you. So the manager had to call and talk to that crazy man. AC WAS ON and of and in middle of the night we had to call the front desk to ask them to turn on the AC what the heck. Than they charge us 20TL for freaking cup of ice every time. What is going on 20TL FOR ice seriously 😒? Than the internet connection was 0 in the room only at the lobby was perfect. Than the breakfast was awful they had a very bad watermelons cut everyday. This was a bad experience. I was really shocked for a 5 star hotel this ? Never again I’m going to book from Expedia or book in that hotel. It’s a shame.
Stayed 9 nights in Jul 2021

10/10 Excellent

Nelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice relaxing stay

Just what we needed. A nice, relaxing, comfortable stay after a challenging week! I would highly recommend the Turkish Hammam and Pangi was great. The prices are very reasonable for what you’re getting. The pool was closed due to Covid, but Spa, sauna, steam room were open and close at 7pm. The restaurant is open 24 hours which is very useful The room was spacious, clean, comfortable and apart from the fridge not working, there’s nothing else. The hotel staff are friendly enough and housekeeping staff are very respectful We had a great family experience
Stayed 5 nights in Mar 2021

2/10 Terrible

Hansinec

Disliked: Cleanliness, staff & service
Already upon our arrival, the hotel staff in general seemed more concerned with going after their own business than helping us with the check-in. They almost spoke no English (please note that the hotel chain supposedly is from the UK). When we entered our room, we found the floor soaking wet and the bed pillow dirty. When I called the hotel desk for help, first of all they pulled out the credit card machine to charge for the whole stay in advance. And the next three days went on in the same manner: The second day, our room apparently was cleaned in one and a half seconds, bathroom included. To obtain more than three words of info from the help desk seemed an impossible mission.
Stayed 3 nights in Jan 2020

2/10 Terrible

mesut

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel kötüydü. Resepsiyon berbattı. Temizlik elemanı görevlerini yapmaya çalışıyordu ama otel genel olarak düzen ve konfordan yoksundu. Rezervasyon yaptığımız odayı degistirip penceresi olmayan bir odada geçici konaklamamızı önerdiler ve sonradan odamızı değiştirilmediler.
Stayed 2 nights in Mar 2025

2/10 Terrible

Baris

Disliked: Staff & service, property conditions & facilities, room comfort
İşçilerin güler yüzleri olmaması aşırı rahatsız ediciydi.. arkadaşlarımız ziyarete kabul edilmedi.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kahvaltıda eksiklikler vardı, onun haricinde cok iyi bir otel.
Stayed 2 nights in Jan 2025