Hotel itself is good clean and nice vibe, but girl who works in the reception, so rude and aggressive Merve receptionist, she doesnāt help at all, when you ask for guidance she says look for written signs, we were slightly late for breakfast she was saying thatās your problem,we being good customers Tv didnāt work for couple of days, fridge didnāt work properly either doesnāt cool the drinks, so I ask we didnāt make any issue while all those staff didnāt work, once we were slightly late for breakfast you guys canāt accommodate she start to argue saying thatās your problem, so rude and disrespectful, that reception Merve shouldnāt work on customer care service from my opinion, other people was good and helpful.