See all properties
Save

DoubleTree by Hilton Istanbul Topkapi

5.0 star property
Luxury hotel with full-service spa and health club

Photo gallery for DoubleTree by Hilton Istanbul Topkapi

Bar (on property)
Presidential Suite, 1 King Bed, Smoking
Exterior
Indoor pool
Lobby lounge

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
The current price is AU$152
includes taxes & fees
9 Nov - 10 Nov

Explore the area

View map
Orta Mahalle, Anit Sokak: No: 1, Bayrampasa, Istanbul, Istanbul, 34040
  • Place, Grand Bazaar
    ‪7 min drive‬
  • Place, Blue Mosque
    ‪10 min drive‬
  • Place, Hagia Sophia
    ‪10 min drive‬
  • Airport, Istanbul (IST)
    ‪33 min drive‬

Room options

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Rainfall showerhead
Minibar
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Private bathroom
Rainfall showerhead
Refrigerator
  • 24 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(30 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Rainfall showerhead
Minibar
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Private bathroom
Rainfall showerhead
Refrigerator
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

Free toiletries, slippers, towels

Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(22 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Rainfall showerhead
Minibar
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Private bathroom
Rainfall showerhead
Refrigerator
  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 2 Single Beds, Non Smoking

Family Room, 2 Single Beds, Non Smoking

Family Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Rainfall showerhead
Minibar
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Private bathroom
Rainfall showerhead
Refrigerator
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Rainfall showerhead
Minibar
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Private bathroom
Rainfall showerhead
Refrigerator
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Rainfall showerhead
Minibar
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Private bathroom
Rainfall showerhead
Refrigerator
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Rainfall showerhead
Minibar
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Private bathroom
Rainfall showerhead
Refrigerator
  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking, Corner

Room, 1 King Bed, Non Smoking, Corner

Room, 1 King Bed, Non Smoking, Corner

7.2 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Bathrobes
Rainfall showerhead
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Bathrobes
Private bathroom
Rainfall showerhead
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Non Smoking

Junior Suite, 2 Single Beds, Non Smoking

Junior Suite, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Bathrobes
Separate sitting area
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Bathrobes
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(6 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Bathrobes
Private bathroom
Separate dining area
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Bathrobes
Deep soaking bathtub
  • 72 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Smoking

Presidential Suite, 1 King Bed, Smoking | Living area

Presidential Suite, 1 King Bed, Smoking

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
LCD TV
Private bathroom
Separate dining area
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Jetted bathtub
Private bathroom
  • 205 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Accessible, Non Smoking

Minibar, in-room safe, soundproofing, free cots/infant beds

Room, 2 Single Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Rainfall showerhead
Minibar
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Private bathroom
Rainfall showerhead
Refrigerator
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Bedrooms, Connecting Rooms (Family)

View from room

Deluxe Room, 2 Bedrooms, Connecting Rooms (Family)

7.2 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Rainfall showerhead
Soundproofed rooms
Air-conditioning
Connecting rooms available
Free cots/infant beds
Private bathroom
Rainfall showerhead
  • 72 sq m
  • Sea view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Family Room, 2 Bedrooms, Connecting Rooms

Family Room, 2 Bedrooms, Connecting Rooms

8.8 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Rainfall showerhead
Soundproofed rooms
Air-conditioning
Connecting rooms available
Free cots/infant beds
Private bathroom
Rainfall showerhead
  • 72 sq m
  • Sleeps 6
  • 2 Twin Beds

You may also like

Ad
5 restaurants, lunch, dinner served; international cuisine

The Ritz-Carlton, Istanbul

Taksim
  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.7 out of 5, Exceptional, 1,000 reviews
The price is AU$467
includes taxes & fees
15 Nov - 16 Nov
The Ritz-Carlton, Istanbul

About the area

Istanbul

A luxury stay in the heart of Istanbul awaits you at DoubleTree by Hilton Istanbul Topkapi. You'll be 1.4 km (0.9 mi) from Axis Istanbul and 2.8 km (1.7 mi) from Historia Fatih Shopping Centre. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Rose Spa and Fitness can include massages along with access to the sauna. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and sauna as well as access to ecotours. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6 AM and 10 AM and on weekends between 7 AM and 11 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 5-property class Bayrampasa hotel include Süleymaniye Mosque and Egyptian Bazaar.

What's nearby

  • Süleymaniye Mosque - 6 min drive - 5.2 km
  • Grand Bazaar - 7 min drive - 5.6 km
  • Blue Mosque - 10 min drive - 7.1 km
  • Hagia Sophia - 10 min drive - 7.1 km
  • Topkapi Palace - 11 min drive - 6.7 km

Getting around

  • Istanbul Kazlicesme Station - 5 min drive
  • Fetihkapi Station - 9 min walk
  • Istanbul (IST) - 43 min drive

Restaurants

  • ‪Divan Cafeteria - ‬9 min walk
  • ‪Karadeniz Pide Salonu - ‬14 min walk
  • ‪Simit & Smith - ‬8 min walk
  • ‪Sude Kebap ve Dürüm Salonu - ‬6 min walk
  • ‪OzlemSutis - ‬2 min walk

About this property

DoubleTree by Hilton Istanbul Topkapi

Luxury hotel with full-service spa and health club
DoubleTree by Hilton Istanbul Topkapi offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A sauna, spa services, and a terrace are also featured at the luxury DoubleTree by Hilton Istanbul Topkapi. Self parking is free.

Smoking is allowed in designated areas at this 5-star Istanbul hotel.

  • 216 guestrooms or units
  • 15 levels
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Gift shop
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Istanbul Topkapi offers 216 accommodations with minibars and laptop-compatible safes. Fridges and coffee/tea makers are provided. Bathrooms include slippers and complimentary toiletries.

This Istanbul hotel provides complimentary wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Rose Spa and Fitness has couples treatment room(s). Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Similar properties

Garden
Ottoman's Life Hotel Deluxe
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 892 reviews
The price is AU$183
includes taxes & fees
15 Nov - 16 Nov
Ottoman's Life Hotel Deluxe

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Valet parking on site (EUR 10 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; EUR 5 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Ecotours
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 40
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 40
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 22 March to 3 April:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 5 per person
  • Valet parking fee: EUR 10 per stay
  • Early check-in fee: EUR 40 (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Property Registration Number 14408

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

DoubleTree Hilton Istanbul Topkapi Hotel
DoubleTree Hilton Topkapi Hotel
DoubleTree Hilton Istanbul Topkapi
DoubleTree Hilton Topkapi
DoubleTree by Hilton Istanbul Topkapi Hotel
DoubleTree by Hilton Istanbul Topkapi Istanbul
DoubleTree by Hilton Istanbul Topkapi Hotel Istanbul

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Istanbul Topkapi?

DoubleTree by Hilton Istanbul Topkapi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Istanbul Topkapi?

As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Istanbul Topkapi on 9 Nov 2025 start from AU$151.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Istanbul Topkapi?

Yep, DoubleTree by Hilton Istanbul Topkapi has a free self car park. Additionally there is valet parking for EUR 10 per stay.

Are there any beaches close to DoubleTree by Hilton Istanbul Topkapi?

The closest beach to DoubleTree by Hilton Istanbul Topkapi is Florya Beach (12.6 km).

Is there a spa on site at DoubleTree by Hilton Istanbul Topkapi?

Yep, Rose Spa and Fitness is available for guests. It has a steam room and a sauna. You'll enjoy services like massages.

Does DoubleTree by Hilton Istanbul Topkapi have a pool?

DoubleTree by Hilton Istanbul Topkapi has a pool and an indoor pool.

What luxury perks are available at DoubleTree by Hilton Istanbul Topkapi?

DoubleTree by Hilton Istanbul Topkapi features a full-service spa, a health club and an indoor pool.

Is DoubleTree by Hilton Istanbul Topkapi family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Istanbul Topkapi is a hit with families.

Does DoubleTree by Hilton Istanbul Topkapi serve breakfast?

You bet, buffet brekkie is on offer weekdays between 6 AM and 10 AM and weekends from 7 AM to 11 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Istanbul Topkapi?

No, DoubleTree by Hilton Istanbul Topkapi does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Istanbul Topkapi?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at DoubleTree by Hilton Istanbul Topkapi?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton Istanbul Topkapi?

No, pets are not allowed.

DoubleTree by Hilton Istanbul Topkapi Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 447 out of 1002 reviews
Rating 8 - Good. 232 out of 1002 reviews
Rating 6 - Okay. 135 out of 1002 reviews
Rating 4 - Poor. 76 out of 1002 reviews
Rating 2 - Terrible. 112 out of 1002 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
We move from other hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff especially the cleaner on the 8 floor. He was so polite helpful and friendly
Stayed 4 nights in Jul 2025

10/10 Excellent

Mustafa, Detroit

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very professional, room was clean, overall everything was very good.
Stayed 1 night in Aug 2025

8/10 Good

Nikki

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wonderful experience, clean and comfortable near to local amenities.
Stayed 4 nights in Jul 2025

6/10 Okay

Yussup

Travelled with family
Liked: Cleanliness, staff & service
i was expecting to have some basic things in the room as it is Hilton, starting from bathrobe, Hygiene products, personal care items, minibar ect ...
Stayed 4 nights in Jul 2025

2/10 Terrible

Farah

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
We gave booked 4 people and not been given bed we requested but kids one which was not fair despite paid for adult bed
Stayed 5 nights in Jul 2025

10/10 Excellent

Uygar, London

Stayed 1 night in Jul 2025

6/10 Okay

Mustafa

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Pool was closed without mentioning any notice when we book it . We have stayed for a week . Every day they push the opening of the pool to the second day ! AC was blowing hot last night . Branded hotel with expensive rate / night should have done better !
Stayed 5 nights in Jul 2025

8/10 Good

Hemn

Stayed 2 nights in Jun 2025

10/10 Excellent

Hemn

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jun 2025

2/10 Terrible

Hussein

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Broken beds, try to give you smaller than pair for rooms, poor cleaning, room service takes 2 hours. No gesture or compensation given, just excuses.
Stayed 4 nights in May 2025

10/10 Excellent

Emre

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2025

6/10 Okay

Miran

Stayed 1 night in Apr 2025

6/10 Okay

Sahal

Travelled with family
Disliked: Amenities, property conditions & facilities
A mediocre place with most staff not understanding basic English. The breakfast that they have you pay additional for is the SAME EVERY SINGLE DAY. The entire property reeks of cigarettes, reconsider if you you have asthma.
Stayed 7 nights in Mar 2025

10/10 Excellent

Amer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Jan 2025

8/10 Good

Elvis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Confortable, hit water issue

Very good. Only issue was hot water that either came out very hot or cold. No warm water available whatsoever. Very difficult to take a shower.
Stayed 2 nights in Mar 2025

6/10 Okay

Aytekin

I don’t like
Stayed 6 nights in Feb 2025

2/10 Terrible

Morteza

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointing Stay – Poor Service & Unresolved Issues I stayed at this hotel expecting a great experience, but it fell far short. My room had loud wind noise coming through the door, making it difficult to sleep. Though they moved me to a corner room, service declined towards the end of my stay. Room & Cleanliness Issues: My original room lacked fresh air, and the bathroom had visible germs around the sink and floor. Towels were rough like sandpaper, and every morning, hot water came from the cold tap. Lobby & Room Service Issues: Lobby seating was uncomfortable, and room service was unreliable—my request for hot sauce was ignored. Unlike other hotels, they didn’t allow me to charge room service to my bill and demanded immediate payment. Breakfast Problems: Breakfast items like brown toast, dried fruits, and nuts were available only on my first day. The staff barely spoke English, and fresh eggs or omelets weren’t served until 8 AM, despite breakfast starting at 7 AM. The chef was unfriendly and annoyed by requests. Worst of all, when I left my table briefly, they cleared my entire meal without warning. By the end of my stay, no effort was made to leave a good impression. Inconsistent service and unresolved issues made this a disappointing experience. Would not recommend.
Stayed 5 nights in Dec 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 8 nights in Dec 2024

8/10 Good

Selcuk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Muhammad Usman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay Staff is nice Rooms are clean Swimming pool / gym / sauna / steam / hamam all are 5 star There is 24 hr shop at petrol station hardly 10min walk. Main attractions are around 15 - 20 min taxi Or you can take a metro and tram 5 min walk from hotel.
Stayed 5 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Rahmatullah

Liked: Cleanliness
V good
Stayed 2 nights in Nov 2024

10/10 Excellent

Oyarekhua Ismail, lagos

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent place to stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing hotel

Really lovely room. Got a lovely upgrade and staff very friendly and helpful.
Stayed 2 nights in Nov 2024