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Naay Boutique Hotel

4.0 star property
Beachside hotel with outdoor pool

Photo gallery for Naay Boutique Hotel

Cozy one Suite King | View from room
Exterior
Outdoor pool
Master Seabreeze Suite | Extra beds
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Breakfast included
  • Parking included
The current price is AU$407
includes taxes & fees
30 Apr - 1 May

Explore the area

Map
CALLE PASO DE CAREY, MANZANA 127 PREDIO 002, Isla Holbox, QROO, 77310
  • Bioluminescence Beach
    ‪6 min walk‬
  • Punta Coco
    ‪8 min walk‬
  • Holbox Ferry
    ‪6 min drive‬

Room options

View all photos for Oceanview Barefoot Suite

Oceanview Barefoot Suite | View from room

Oceanview Barefoot Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
Pillow menu
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Holbox Plunge Pool suite

Holbox Plunge Pool suite

Holbox Plunge Pool suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Master Seabreeze Suite

View from room

Master Seabreeze Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
Pillow menu
Premium bedding
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for The Island Swim out Suite

The Island Swim out Suite | Living area

The Island Swim out Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
Pillow menu
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for "The Cozy one" Suite Doble

"The Cozy one" Suite Doble

"The Cozy one" Suite Doble

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
Pillow menu
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Cozy one Suite King

Cozy one Suite King

Cozy one Suite King

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
Pillow menu
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for ROYAL Oceanview "Barefoot" Suite

View from room

ROYAL Oceanview "Barefoot" Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
TV
Pillow menu
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the area

Isla Holbox

At Naay Boutique Hotel you'll be within just a 10-minute stroll of Bioluminescence Beach and Punta Coco Beach. Highlights at this beachfront hotel include 2 restaurants, an outdoor swimming pool and free daily breakfast. .For a drink, you can stop by the hotel's own lounge bar. Spend the day at the beach where you'll find sunloungers and yoga. Additionally, you'll find free Wi-Fi in public areas, spa services and laundry facilities. Free English breakfast is available daily between 8:00 AM and noon. There's also the convenience of free self parking. .With a stay at this 4-property class Isla Holbox hotel, you'll be 1.2 km (0.8 mi) from Holbox Beach.

What's nearby

  • Bioluminescence Beach - 6 min walk - 0.5 km
  • Punta Coco - 8 min walk - 0.7 km
  • Holbox Beach - 15 min walk - 1.3 km
  • Holbox Letters - 5 min drive - 2.4 km
  • Holbox Ferry - 6 min drive - 2.9 km

Restaurants

  • ‪The Hot Corner's Bar - ‬5 min drive
  • ‪Carolinda Beach Club - ‬14 min walk
  • ‪Zomay Beach Bar - ‬4 min drive
  • ‪Painapol - ‬5 min drive
  • ‪Casa Alebrije - ‬5 min drive

About this property

Naay Boutique Hotel

Beachside hotel with outdoor pool
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, spa services, and a terrace are also featured at Naay Boutique Hotel. Self parking is free.

This 4-star Isla Holbox hotel is smoke free.

  • 39 guestrooms or units
  • 3 levels
  • 7 buildings
  • 2 dining venues
  • Built in 2022
  • English breakfast (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
Naay Boutique Hotel offers 39 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay-per-view films. Espresso makers and free minibar items are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Isla Holbox hotel provides complimentary wireless Internet access. Business-friendly amenities include computer monitors, safes and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

English, Spanish

Similar properties

Outdoor pool, pool umbrellas, pool loungers

Boutique Hotel EL NIDO Holbox

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.8 out of 5, Exceptional, 87 reviews
The price is AU$157
includes taxes & fees
1 May - 2 May
Boutique Hotel EL NIDO Holbox

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free English breakfast available daily 8:00 AM to noon
  • 2 restaurants
  • A bar/lounge

Things to do

  • Beach yoga
  • Outdoor pool
  • Stereo

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar in shower (100 centimetre high)
  • No lift
  • Tile flooring in room

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • Chef service
  • Espresso maker
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Computer monitor
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Naay Boutique Hotel

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 200 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Naay Boutique Hotel Hotel
Naay Boutique Hotel Isla Holbox
Naay Boutique Hotel Hotel Isla Holbox

Frequently asked questions

Is parking available at Naay Boutique Hotel?

Yep, Naay Boutique Hotel has a free self car park.

How much does it cost to stay at Naay Boutique Hotel?

As of 29 Apr 2025, prices found for a 1-night stay for 2 adults at Naay Boutique Hotel on 30 Apr 2025 start from AU$390.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Naay Boutique Hotel?

Yep, Naay Boutique Hotel is a short 15-minute walk from Holbox Beach. Fun beach activities include yoga.

Is there a spa on site at Naay Boutique Hotel?

There's no onsite spa, but this property does offer services like massages.

Does Naay Boutique Hotel have a pool?

Naay Boutique Hotel has an outdoor pool.

What makes Naay Boutique Hotel a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at Naay Boutique Hotel.

Does Naay Boutique Hotel serve breakfast?

Yep, complimentary English breakfast is on offer daily between 8:00 AM and noon.

Is there a free airport shuttle available at Naay Boutique Hotel?

No, Naay Boutique Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Naay Boutique Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Naay Boutique Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Naay Boutique Hotel?

No, pets and service animals are not allowed.

Naay Boutique Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 105 out of 176 reviews
Rating 8 - Good. 32 out of 176 reviews
Rating 6 - Okay. 15 out of 176 reviews
Rating 4 - Poor. 7 out of 176 reviews
Rating 2 - Terrible. 17 out of 176 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Annabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed staying at Naay boutique hotel Luis the waiter was amazing and very helpful Reina in the front was very helpful and took care of us. Very good. I highly recommend this place. There's a lot to do around Beach area it's a nice walk to the plaza The sunset is breathtaking. It's beautiful and I would definitely go back
Stayed 5 nights in Jan 2025

2/10 Terrible

Soann

Disliked: Staff & service
Stayed 3 nights in Jan 2025

6/10 Okay

M Elias

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is forfeous nd the pool is pretty great. The food at the restaurant was not very good and we felt a bit stuck with what they had. Undercooked pizza and unimaginative menu in general. Drinks were small and very ligjt on alcohol.
Stayed 5 nights in Jan 2025

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

2/10 Terrible

Cindy

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My experience at Naay Boutique Hotel was extremely disappointing and unsafe. Despite having a confirmed reservation, my friend and I arrived to find the hotel overbooked with no room available. We waited from 5:00 p.m. to 9:00 p.m. for a resolution. Initially, we were told we’d stay at the Nomade Hotel, but this fell through. Instead, we were driven to a remote cabin by the manager and receptionist, picking up an unvetted man named Alan en route. This made us feel unsafe, as we were two young women on an unfamiliar island. The cabin lacked air conditioning, secure doors, and basic standards, leaving us unable to shower or change. The next morning, after being abandoned by the hotel manager, we had to pay for our own transportation back. Upon arrival, staff seemed surprised to see us, and we waited until noon for a room. Our first two days were ruined. To make matters worse, we noticed inconsistencies in how guests were treated. Other guests were accommodated at better hotels, even those who booked last minute, while we were sent to unsafe accommodations. The hotel’s overbooking practices and lack of care for our safety and comfort were appalling. While the hotel offered a credit, it didn’t compensate for the stress, humiliation, and loss of our vacation. I strongly urge travelers to avoid Naay Boutique Hotel, especially during peak seasons.
Stayed 3 nights in Dec 2024

8/10 Good

Maria Fernanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy bonito, el personal muy amable, lo único es que al rededor y para llegar ahí hay muchísimos hoyos con agua algunos profundos deben arreglar de manera que al menos se pueda caminar. Pero en general el hielo muy bien solo son los alrededores y la comida debe mejorar.
Stayed 4 nights in Jan 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort.
Stayed 10 nights in Jan 2025

6/10 Okay

Cristhian

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Las instalaciones de hotel son buenas pero no hay servicio de ningún tipo, es muy lejos de todo y Holbox la transporte es bastante costoso.. piénsalo dos veces antes de venir a este hotel
Stayed 4 nights in Jan 2025

2/10 Terrible

Edgar

Stayed 4 nights in Dec 2024

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff made our stay amazing. The sunsets were the best we've ever seen.
Stayed 5 nights in Dec 2024

10/10 Excellent

jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!!

8/10 Good

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, and so was the staff. The only negative thing i have to say is the island is overrun by can-ams that have caused a lot of damage to the island. There is a lot of ponded water from all the wholes left behind by the can-ams. As well a lot of trash everywhere and lots of construction in the island. Unfortunately, I would not return to the island because of this.
Stayed 5 nights in Dec 2024

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Nov 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eat well and relax

The food and service was amazing. It was very relaxing and comfortable
Stayed 2 nights in Dec 2024

8/10 Good

Stefanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’emplacement est magnifique avec un levé et un coucher de soleil incroyable. Très loin de la ville pour aller manger. On ne peut pas marcher sur la plage jusqu’en ville car il y a des hôtels sur la plage et s’il a plu on ne peut pas marcher dans les rues. Il faut prendre un taxi qui est trop cher. Hôtel magnifique mais les draps et les serviettes sont tachés. Le personnel est très sympathique lorsque vous leur donner un bon pourboire. La nourriture a l’hôtel est correct mais trop cher pour la qualité. Au final nous avons adoré notre séjour à cet établissement et nous le recommandons fortement.
Stayed 6 nights in Nov 2024

10/10 Excellent

Chantal

Liked: Staff & service, property conditions & facilities
Beautiful quiet clean excellent service
Stayed 7 nights in Nov 2024

10/10 Excellent

Felix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, awesome stuff they treated us like a family very nice stay, good location, food was great as well, 10 out 10 hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar único, cerca de un punto mágico de la biolumicencia, y de hermosa playa
Stayed 6 nights in Oct 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about my stay was amazing. From the food, to my beautiful room, the views, the drinks and most importantly the service was out standing. Can’t wait to visit again and bring my loved ones. All the service staff were awesome. Especially the server Angel. He gave me great suggestions on food. Everything I had was very tasty. Will be back!
Stayed 3 nights in Sep 2024

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing, quiet and unique swim out room. And the staff was very helpful. The restaurant on sight had amazing food.
Stayed 2 nights in Sep 2024

10/10 Excellent

JOU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and beautiful property! Thank you!
Stayed 4 nights in Aug 2024

10/10 Excellent

Sergio Castillo

Stayed 7 nights in Jul 2024

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff make this place a 10

This place was just ok. We stayed in one of the swim up rooms. Site said some of the mini bar stuff was free. Staff said that was a misprint. Nothing was free in the minibar. There was a little coffee maker in the room but no coffee. We were told they were completely out of pods and to call the restaurant and we could get some from the restaurant. The phone in the room did not work. On our final day, we had no hot water in the shower and no shower pressure. There are two restaurants on site but one was closed-under renovation we were told. Food was ok. Swim up bar was ok. Wait staff was amazing. Ariel & Luis were super cool. Very friendly and very hard working. I did not like how the staff behind the bar had to crawl in and out under the bar as it did not have a gate or entrance. This made it hard for me to enjoy my food because I felt bad that they had to crawl under the bar table to get in and out. We wanted to eat off site and the closest places within walking distance was a small mini mart that had the best grapes and cold ripe mangoes. We tried to walk to La Cabane but it got hot and the mosquitos were absolutely vicious so we got back to the room and they delivered us pizza. Used our cell to what’s up La Cabane. The pizza was really good. The beach was decent and we went just in time to see the bioluminescence at night. We also got up early and walked down to the left of the beach and saw the flamingos. We felt that this stay was very overpriced for what they offer.
Stayed 4 nights in Aug 2024

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service
PROPERTY WAS BEAUTIFUL; HOWEVER THEIR DOOR LOCK SYSTEM WAS BROKEN FOR DAYS INTO OUR TRIP. THEIR ANSWER WAS TO HAVE SOMEBODY COME AND UNLOCK EVERY TIME - NOT CONVENIENT TO COME AND GO.
Stayed 7 nights in Jul 2024

2/10 Terrible

Samuel

Travelled with partner
Disliked: Staff & service, amenities
Dining options are terrible, service was below average and management did not seem to care or want to make it right.
Stayed 7 nights in Mar 2024