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Hotel Arena

Property class: 3

Photo gallery for Hotel Arena

Room
Room
Front of property
Staircase
Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Restaurant
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View map
Calle Tiburon Ballena, Isla Holbox, QROO, 77310
  • Place, Main Square
    ‪1 min walk‬
  • Place, Holbox Beach
    ‪2 min walk‬
  • Place, Holbox Letters
    ‪2 min walk‬

Room options

View all photos for Double Room, 2 Double Beds, Courtyard View

Room

Double Room, 2 Double Beds, Courtyard View

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Balcony, City View

Room

Room, 1 Double Bed, Balcony, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Room

Suite

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Isla Holbox

At Hotel Arena you'll be within steps of Holbox Beach and Main Square. .Bar Arena is the hotel's own rooftop bar. Added amenities include free Wi-Fi in public areas and a snack bar/deli. There's also the convenience of an airport shuttle. .Places within a 5-minute walk of this 3-property class Downtown Holbox hotel include Holbox Church and Holbox Baseball Park.

What's nearby

  • Main Square - 1 min walk - 0.1 km
  • Holbox Church - 1 min walk - 0.1 km
  • Holbox Beach - 2 min walk - 0.2 km
  • Holbox Letters - 2 min walk - 0.2 km
  • Holbox Baseball Park - 6 min walk - 0.6 km

Restaurants

  • ‪El Cocal De Holbox - ‬1 min walk
  • ‪Another Clandestino - ‬2 min walk
  • ‪La Combi Holbox - ‬1 min walk
  • ‪Básico - ‬1 min walk
  • ‪Casa Alebrije - ‬1 min walk

About this property

Hotel Arena

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace and tour/ticket assistance are also featured at Hotel Arena.

This 3-star Isla Holbox hotel is smoke free.

  • 7 guestrooms or units
  • Deli
  • Front desk (limited hours)
  • Tour and ticket information
  • Terrace
  • No smoking on site
  • Bar or lounge
Hotel Arena offers 7 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Bar Arena

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 35.19 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted.

Property is also known as

Arena Isla Holbox
Hotel Arena Isla Holbox
Hotel Arena Hotel
Hotel Arena Isla Holbox
Hotel Arena Hotel Isla Holbox

Frequently asked questions

What is the cancellation policy at Hotel Arena?

Hotel Arena offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Arena?

Yep, Hotel Arena is a short 3-minute walk from Holbox Beach. Fun beach activities include snorkelling and fishing.

Is there a free airport shuttle available at Hotel Arena?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Hotel Arena?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Arena?

No, only service animals are allowed.

Hotel Arena Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 80 out of 194 reviews
Rating 8 - Good. 78 out of 194 reviews
Rating 6 - Okay. 18 out of 194 reviews
Rating 4 - Poor. 14 out of 194 reviews
Rating 2 - Terrible. 4 out of 194 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's super well located and beautiful decoration. Easy check- in on arrival and was extremely helpful and nice staff. Highly recommend!
Stayed 2 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel with great installations
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean boutique hotel. Center of the town.
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

Location was great and service was excellent. Room was really clean. With this location you are in walking distance to a lot of things and don’t really need to use a taxi
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Availability to the town center.
Stayed 13 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Location, staff service at bar is top and the layout of the hotel, really recommend the suite, very spacious. Cons: Early noise by staff like cleaning public areas, maintenance, recommend doing those after 9 or 10 am. Check out at 11AM is crazy, had to leave the room even though I had to depart the island until 1PM. Other than that, recommend the place.
Stayed 4 nights in Mar 2023
Verified review

4/10 Poor

Liked: Cleanliness
The live music is loud until midnight every night. The ECO TAX, which cost almost 300 USD, was unexpected and felt like a scam. The hotel MRG explained to me that we have to pay the tax. I didn't want to check out and find another place. I'm not going back to the Arena.
Stayed 4 nights in Dec 2024
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
If you like sleep - stay somewhere else. There is a rooftop bar and the music is so loud it was like trying to go to sleep at a rave. Party people walked up and down to the roof and we could hear it all. Then in the morning the boutique next door played super loud music at 8 am. So we had very poor sleep every night. It was stressful. The place itself it’s pleasing but the noise level is a complete dealbreaker for us. And btw - we were staying in the back of building where it was more “quiet”.
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Super Agusto, son muy atentos y es muy práctico todo
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpia la habitacion y confortable con muchos accesorios de higiene que hacen a los detalles. El Recepcionista (Rodrigo creo) muy amable atento y servicial, un diez(10). Excelente y super recomendable.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonne surprise à recommander !

Très joli hôtel, décoré avec goût, équipements de la chambre au top, eau à disposition et lits confortables. L'hôtel est sur la rue principale mais sans le bruit de l'extérieur, restos à 2 pas et plage à 5 minutes. Personnel accueillant, chambre faite tous les jours ce qui ne nous a pas paru indispensable pour un séjour de 2 nuits. Super douche avec eau chaude pour les frileux. Roof top au dernier étage ouvert jusqu'à 23h au moins et ouvert au public donc n'espérez pas dormir avant.
Stayed 2 nights in Nov 2024
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service
Hotel muy limpio el Único inconveniente llegamos y a pesar de haber pagado con anticipación nos dijeron que no teníamos habitación por que estaba sobrevendido me ofrecían un upgrade y tenía que pagar más no entiendo el por que si es responsabilidad de ellos acomodarme ya que tenía mi habitación pagada
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Disliked: Staff & service, amenities
Aspectos de servicio al cliente: Se resalta que no tuvimos una recepción ni entrega de habitación como se debía, la plataforma indica que el servicio de recepción es de 9am a 5 pm, sin embargo, la plataforma te permite hacer reservaciones para ese mismo día después de las 5 pm lo que es algo incongruente según sus políticas de reservación. Llegamos al hotel y no había quien nos diera la habitación por lo que nos atendió el chico del bar, aunado a esto tuvimos un problema por la cantidad de personas que éramos (3 personas, para una habitación de 4 personas). El problema radicaba en que la habitación (de dos camas matrimoniales) solamente se había reservado para dos personas. Sin embargo, en la aplicación se hizo una reservación por habitación y no por personas, que fue justo el precio que se pagó (aprox 1250 pesos por una noche). La solución que nos daban era que teníamos que pagar por la persona adicional. Pero este no era el problema principal, sino que el precio de la persona adicional nos lo querían cobrar el 650 pesos, siendo que en las políticas del hotel el costo que se menciona es de 350 pesos por persona adicional ( por lo que nos querían cobrar el doble sin razón alguna). Cosa que fue de muy mal gusto En fin, nos terminaron haciendo un disque descuento por las molestias pero aún así terminamos pagando los 350 por la persona adicional, sino nos quedaríamos sin habitación. Pd: las habitaciones estaban limpias pero el trato y el servicio al cliente fue pesimo
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Emplacement très pratique sur une des artères principales. Proximité de la plage. Personnel très courtois.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel en el Ctro de Holbox, muy agradable y sus cuartos modernos y muy limpios
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siisti, viihtyisä, pieni hotelli keskellä kylää. Parvekkeelta sai seurata pääkadun elämää ja esiintymisareenan tansseja. Kaikki lähellä. Ystävällinen rouva receptionissa. Miinusta sijainnin vuoksi äänet. Ei hiljaista, mutta yöllä kuitenkin rauhallista. Suosittelen.
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy lindo y céntrico

El hotel es muy lindo y cómodo, esta ubicado en un lugar muy céntrico por lo que tendrás todo cerca; tiene terraza, alberca y bar.
Stayed 2 nights in Mar 2023
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Es bonito pero ten en cuenta que hay que subir muchas escaleras con maletas y nadie que ayude. Área ruidosa desde temprano, no están orientados al servicio al cliente y encima de todo estuvimos por largos periodos sin agua y sin un plan B para ayudarnos a solventar.
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La decoracion y las instalaciones muy agradables
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place !

Pleasant staff, great location and the room was great. Comfortable beds and lovely and clean. Best experience in Holbox we’ve had by far. Highly recommended and we’re rebooking very very soon. See you in May !
Stayed 2 nights in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and cleanliness was perfect. Location is also very good.
Stayed 1 night in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me gustó la ubicación, esta justo enfrente de una plaza, muy cómodo. El bar en la parte de arriba también está padre!
Stayed 1 night in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito en el centro, y con alberca en el techo excelente.
Stayed 1 night in Jan 2021
Verified review

6/10 Okay

Disliked: Staff & service

Ubicación

Excelente ubicación del hotel, todo cerca. Sin embargo, no tiene agua caliente y de repente se quedaba sin agua.
Stayed 1 night in Jan 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena ubicación, y buen trato por parte del personal
Stayed 1 night in Jan 2021