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Hotel Casa HX - Adults Only

3.5 star property

Photo gallery for Hotel Casa HX - Adults Only

Front of property
Property video
Deep-tissue massages, Swedish massages, sports massages
Rooftop terrace
Living area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View map
Av Pedro Joaquín Coldwell Predio 006, Manzana 0115, Zona 002, Lázaro Cárdenas, Isla Holbox, QROO, 77310
  • Place, Bioluminescence Beach
    ‪5 min walk‬
  • Place, Punta Coco
    ‪6 min walk‬
  • Place, Holbox Beach
    ‪11 min walk‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.8 out of 10
Excellent
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Isla Holbox

Hotel Casa HX - Adults Only places you steps from Yum Balam Nature Reserve and within a 10-minute stroll of Bioluminescence Beach. Highlights at this Mediterranean hotel include a restaurant, an outdoor swimming pool and free continental breakfast. .A day of pampering can include deep-tissue massages, Swedish massages and facials. Roof Top HX is open for breakfast and lunch. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Plus you'll find free Wi-Fi in public areas and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .With a stay at this 3.5-property class Isla Holbox hotel, you'll be 0.9 km (0.6 mi) from Holbox Beach.

What's nearby

  • Bioluminescence Beach - 5 min walk - 0.5 km
  • Punta Coco Beach - 5 min walk - 0.5 km
  • Punta Coco - 6 min walk - 0.6 km
  • Holbox Beach - 11 min walk - 1.0 km
  • Holbox Baseball Park - 3 min drive - 1.5 km

Restaurants

  • ‪Tostaderia Seafood Bigfish - ‬4 min drive
  • ‪Quartieri Holbox - ‬3 min drive
  • ‪Complemento Cafe - ‬3 min drive
  • ‪La Cabane - ‬9 min walk
  • ‪Santos Fuegos - ‬15 min walk

About this property

Hotel Casa HX - Adults Only

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, a rooftop terrace, and multilingual staff are also featured at Hotel Casa HX - Adults Only. An airport shuttle (available on request) is available for a fee. A complete renovation of Hotel Casa HX - Adults Only was completed in November 2022.

This Mediterranean Isla Holbox hotel is smoke free.

  • 19 guestrooms or units
  • 4 levels
  • 2 buildings
  • Built in 2019
  • Continental breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Casa HX - Adults Only offers 19 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access. Bathrooms include bathrobes and complimentary toiletries. Additionally, rooms include complimentary bottles of water and a ceiling fan. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 8:00 AM to 7:00 PM on request

Food and drink

  • Free continental breakfast available daily 9:00 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Roof Top HX

Things to do

  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Facials
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • No lift
  • Tile flooring in public areas

More

  • 2 buildings
  • 4 floors
  • Built in 2019
  • Mediterranean architecture
  • Mosquito nets
  • Renovated entire property - November 2022
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.04 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 250 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa HX Hotel Isla Holbox
Casa HX Hotel
Casa HX Isla Holbox
Casa HX
Hotel Casa HX
Casa Hx Isla Holbox
Hotel Casa HX Adults Only
Casa HX Optional All Inclusive
Hotel Casa HX - Adults Only Hotel

Frequently asked questions

What is the cancellation policy at Hotel Casa HX - Adults Only?

Hotel Casa HX - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Casa HX - Adults Only?

Yep, Hotel Casa HX - Adults Only is a short 11-minute walk from Holbox Beach.

Does Hotel Casa HX - Adults Only have a pool?

Hotel Casa HX - Adults Only has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 9:00 PM.

What makes Hotel Casa HX - Adults Only a romantic place to stay?

Couples dining and a lounge bar, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel Casa HX - Adults Only.

Is Hotel Casa HX - Adults Only family-friendly?

No, Hotel Casa HX - Adults Only is an adults-only property.

Does Hotel Casa HX - Adults Only serve breakfast?

Sure does, free continental breakfast is available daily from 9:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Casa HX - Adults Only?

No, but there's an airport shuttle that runs from 8:00 AM - 7:00 PM on request for a fee.

Is there a bar or restaurant at Hotel Casa HX - Adults Only?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Hotel Casa HX - Adults Only?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Casa HX - Adults Only?

No, pets are not allowed.

Hotel Casa HX - Adults Only Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 207 out of 250 reviews
Rating 8 - Good. 27 out of 250 reviews
Rating 6 - Okay. 7 out of 250 reviews
Rating 4 - Poor. 5 out of 250 reviews
Rating 2 - Terrible. 4 out of 250 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Marlise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious rooms. Everything you want in a jungle retreat. Quiet areas to relax, boasting incredible views. The staff was over-the-top courteous, offering a warm welcome. The complimentary breakfast was just enough to start your day exploring the beautiful island.
Stayed 6 nights in Jan 2026

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, beautiful garden, great location near the beach with bioluminescense. Wonderful night walk to this beach offered by very friendly staff member, who spoke perfect English and told us many interesting things. The hotel staff also helped us to organize a kayak tour and book a taxi - thank you! The only thing I didn't like was the receptionist adding a tip to our restaurant bill without asking us if and how much we would like to tip and without even informing us about it - I suddenly noticed the amount he was charging was not what we were expecting... Tips are fine, but I definately prefer to decide about them on my own. Apart from this detail, we had a great stay and will be happy to come back in the future.
Stayed 1 night in Jan 2026

10/10 Excellent

Lisset

Liked: Cleanliness, amenities, property conditions & facilities
Sin duda volveré, estuvo increíble y el staff fue de lo mejor
Stayed 3 nights in Jan 2026

10/10 Excellent

D v

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely few days at Hotel Casa HX. The staff were great and the location was perfect for us.
Stayed 3 nights in Dec 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lodging was very suitable for a small island. The staff was very pleasant and multilingual. We didn’t use the pools but they were sparkling clean and the restaurant was smooth and had a decent menu
Stayed 1 night in Nov 2025

10/10 Excellent

Derek, Bellingham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this property surpassed my expectaions. The consierge was more than helpful! Went out pf her way to give me dining recommendations and places to go for drinks. Helped with transportaion rentals amd taxi rides as well. Place was clean and well kept. Restaurant was also very good! The only draw back is its about a 25 minute walk from Centro.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jaroslaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, Staff, room, food and the ocean, Thank you
Stayed 7 nights in Sep 2025

10/10 Excellent

Mihir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Denise calderon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best hotel

this was absolutely one of the best hotels I’ve ever been with. I love the experience at whole Bosch since I came in with reception even before I had an issue with the date and the receptionist was able to change them to the correct dates even after hotels.com did not want to do it. All of the staff is super wonderful super friendly. I love it and I can’t wait to go back.
Stayed 5 nights in Jul 2025

8/10 Good

Luisana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto que el sitio quedaba super cerca de la playa. Lamentablemente no pudimos ver la bioluminicencia que fue la razón por la cual nos quedamos en ese hotel. La comida muy deliciosa tanto en el desayuno (que estaba incluido) como las opciones para almorzar y cenar. Por ser temporada baja no tenían casi personal y parecía que una sola persona manejaba la cocina, otra hacia la limpieza y así... Entonces se demoraban un poco. La limpieza vino a nuestro cuarto a las 3pm cuando ya habíamos llegado de nuestro tour entonces ya no tenía sentido que arreglaran/limpiaran el cuarto. La verdad es un lugar muy bonito y tranquilo y si volvería por más tiempo.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location a short walking distance to the beach.
Stayed 1 night in Jul 2025

10/10 Excellent

Mario

Stayed 1 night in Jun 2025

10/10 Excellent

Jody

Travelled with partner
Everything, it’s so beautiful and quiet and peaceful. Loved our room with the plunge pool!
Stayed 5 nights in Jun 2025

4/10 Poor

Christina

Travelled with group
Liked: Cleanliness, property conditions & facilities
While the hotel itself is gorgeous and the cleaning staff were friendly and efficient thats about where the good qualities of this hotel start and end. The food was decent if you don’t mind waiting over an hour for the actual food to arrive while also being the only people in the restaurant. The pool was nice, if you don’t mind the broken chairs. The AC was broken when we moved into our room, blowing air but it was not cold so the room was perpetually at 75-80 degrees Fahrenheit. We complained about it 3 separate times on the first day of our stay but after being told we didn’t know how to work the AC remote and one of the kitchen guys coming up to look at it and doing nothing because he didn’t know how to fix it we gave up and just dealt with it. The housekeepers must have noticed the temperature at some point because an actual maintenance guy showed up 4 days into our stay but was a bit creepy. He didnt knock he just looked into the window OF A ROOM FILLED WITH WOMEN and didn’t knock until I caught him standing there. Not okay. He came in and completely broke the AC to where it was showing an error message and wasn’t blowing at all. The front desk lady who was cordial enough to me was extremely rude to my companion. You would think after all of the grief we went through with the AC and being creeped on they would comp our lunch but all they gave us was a $30 USD voucher. Too little too late. Check out was an absolute disaster. Gorgeous but not worth the grief.
Stayed 5 nights in Apr 2025

10/10 Excellent

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities
---
Stayed 5 nights in Apr 2025

10/10 Excellent

Camille

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, perfect, honestly best hotel, staff, all was perfect. We preferred walking all the way downtown to have more restaurant options and access a more warm and clean area of the beach but the location was still perfect. It’s a fun 30 minutes walk to the downtown area or a 5-10min taxi ride.
Stayed 3 nights in Apr 2025

10/10 Excellent

Cynthia

Stayed 1 night in Apr 2025

10/10 Excellent

Felix

Stayed 3 nights in Apr 2025

8/10 Good

Christopher

Liked: Cleanliness
Stayed 9 nights in Mar 2025

10/10 Excellent

Douglas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice facilities, lovely design touches, and the people working there was really friendly and helpful!
Stayed 9 nights in Feb 2025

10/10 Excellent

Laurie-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2025

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was peaceful and the staff is excellent!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Tania Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is lovely and the staff is excellent. Daniel and Betty are both personable, and helpful. Casa HX is a lovely and unique property with an interesting layout. Our room was clean, modern, and comfortable. It lives up to the pictures on the website. Some minor repair work was needed in places, but these are smalls details. Commuting to and from the hotel was a small issue due to the distance from downtown. To counter this, local taxis have a transparent rate structure which is affordable. We also walked the distance (25 minutes) without feeling unsafe day or night. I would suggest that you bring a flashlight.
Stayed 9 nights in Feb 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic great staff
Stayed 11 nights in Jan 2025