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Hotel Casa HX - Adults Only

Property class: 3.5

Photo gallery for Hotel Casa HX - Adults Only

A multi-story hotel with thatched-roof balconies and a white facade.
Property video
A wooden pathway leading through a lush garden with various plants and a thatched structure overhead.
A bar area with a variety of bottles and jars on shelves, a wooden fence in the background, and a person preparing a drink.
An outdoor dining area with tables and chairs, surrounded by trees and a thatched-roof structure.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View map
Av Pedro Joaquín Coldwell Predio 006, Manzana 0115, Zona 002, Lázaro Cárdenas, Isla Holbox, QROO, 77310
  • Place, Holbox Beach
    ‪5 min walk‬
  • Place, Bioluminescence Beach
    ‪5 min walk‬
  • Place, Punta Coco Beach
    ‪5 min walk‬

Room options

View all photos for Deluxe Room

A bed with white bedding and a red pillow, a wooden nightstand, a mirror on the wall, and a view of the outdoors through a sliding glass door.

Deluxe Room

8.8 out of 10
Excellent
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a small bedside table, and a wall mural.

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

A modern bedroom with a large bed, a ceiling fan, a bedside table, and a window with curtains.

Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Isla Holbox

Hotel Casa HX - Adults Only places you steps from Yum Balam Nature Reserve and within a short 5-minute stroll of Holbox Beach. Highlights at this Mediterranean hotel include a restaurant, an outdoor swimming pool and free continental breakfast. .A day of pampering can include deep-tissue massages, Swedish massages and facials. Roof Top HX is open for breakfast and lunch. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Plus you'll find free Wi-Fi in public areas and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3.5-property class Isla Holbox hotel include Bioluminescence Beach and Punta Coco Beach.

What's nearby

  • Holbox Beach - 5 min walk - 0.5 km
  • Bioluminescence Beach - 5 min walk - 0.5 km
  • Punta Coco Beach - 5 min walk - 0.5 km
  • Main Square - 4 min drive - 2.2 km
  • Holbox Letters - 4 min drive - 2.2 km

Restaurants

  • ‪El Cocal De Holbox - ‬4 min drive
  • ‪the hot corner's bar - ‬4 min drive
  • ‪Fuego - ‬10 min walk
  • ‪Quartieri Holbox - ‬3 min drive
  • ‪Santos Fuegos - ‬15 min walk

About this property

Hotel Casa HX - Adults Only

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, a rooftop terrace, and multilingual staff are also featured at Hotel Casa HX - Adults Only. An airport shuttle (available on request) is available for a fee. A complete renovation of Hotel Casa HX - Adults Only was completed in November 2022.

This Mediterranean Isla Holbox hotel is smoke free.

  • 19 guestrooms or units
  • 4 levels
  • 2 buildings
  • Built in 2019
  • Continental breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Casa HX - Adults Only offers 19 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access. Bathrooms include bathrobes and complimentary toiletries. Additionally, rooms include complimentary bottles of water and a ceiling fan. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 8:00 AM to 7:00 PM on request

Food and drink

  • Free continental breakfast available daily 9:00 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Roof Top HX

Things to do

  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Facials
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • No lift
  • Tile flooring in public areas

More

  • 2 buildings
  • 4 floors
  • Built in 2019
  • Mediterranean architecture
  • Mosquito nets
  • Renovated entire property - November 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.03 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 250 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa HX Hotel Isla Holbox
Casa HX Hotel
Casa HX Isla Holbox
Casa HX
Hotel Casa HX
Casa Hx Isla Holbox
Hotel Casa HX Adults Only
Casa HX Optional All Inclusive
Hotel Casa HX - Adults Only Hotel

Frequently asked questions

What is the cancellation policy at Hotel Casa HX - Adults Only?

Hotel Casa HX - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Casa HX - Adults Only?

Yep, Hotel Casa HX - Adults Only is a short 4-minute walk from Holbox Beach.

Does Hotel Casa HX - Adults Only have a pool?

Hotel Casa HX - Adults Only has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 9:00 PM.

What makes Hotel Casa HX - Adults Only a romantic place to stay?

Couples dining and a lounge bar, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel Casa HX - Adults Only.

Is Hotel Casa HX - Adults Only family-friendly?

No, Hotel Casa HX - Adults Only is an adults-only property.

Does Hotel Casa HX - Adults Only serve breakfast?

Sure does, free continental breakfast is available daily from 9:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Casa HX - Adults Only?

No, but there's an airport shuttle that runs from 8:00 AM - 7:00 PM on request for a fee.

Is there a bar or restaurant at Hotel Casa HX - Adults Only?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Hotel Casa HX - Adults Only?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Casa HX - Adults Only?

No, pets are not allowed.

Hotel Casa HX - Adults Only Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 207 out of 250 reviews
Rating 8 - Good. 27 out of 250 reviews
Rating 6 - Okay. 7 out of 250 reviews
Rating 4 - Poor. 5 out of 250 reviews
Rating 2 - Terrible. 4 out of 250 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been one of my fav hotels in the all of mexico Service was amazing Hotel was in best shape and food was great!!!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this Hotel! Staff were super helpful in everything.. close to beach and restaurants .. I will not hesitate on coming back and staying here again!!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, lovely staff and fantastic food. Would recommend staying here if you want some slightly quieter and peaceful. The staff are very welcoming and friendly. We had a wonderful time.
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
This is a very relaxing place with a friendly staff who remembers all the little things!! This was our 2nd time at this hotel and will stay again
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely few days at Hotel Casa HX. The staff were great and the location was perfect for us.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Room was clean, very comfortable, and private. The staff were great and extremely helpful. Food was not the greatest but there are tons of amazing places to eat on island. The hotel is about a 30min walk from central where most things can be found. Beautiful beaches are about 5-10 min walk away where the stars are beautiful.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Truly incredibly kind staff. They offered the perfect amount of care and attention to us. They went above and beyond to make us feel comfortable, anticipated our needs, were so responsive. We had a really wonderful stay and are already making plans to return.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

This hotel was great, nice staff, good food, roof top is just wow
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, Staff, room, food and the ocean, Thank you
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet part of the island. We loved that. Staff went above and beyond to fill our needs. We were surprised that the “continental breakfast” was actually a FULL hot breakfast. Loved the fresh fruit! We rented bikes as the hotel is 1 mile from town, but close to the best beaches on island!
Beach near hotel
Sunset from hotel balcony
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It's a paradise. Spotless and surrounded by trees. The staff was super nice and always helpful. It is away from the center about 25 minutes walk but if you wanna stay away from the crowd, this casa is perfect!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roof top was view scenic of isla punta coco where you are able to have drinks and food , very quiet , beautiful room and a relaxing pool . It was just a perfect destination for a get away. Staff was friendly . My husband and I were greeted with a lemonade drink upon arrival. We were suggested beaches and places to visit around the island. A beautiful overall! 5STAR
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious rooms. Everything you want in a jungle retreat. Quiet areas to relax, boasting incredible views. The staff was over-the-top courteous, offering a warm welcome. The complimentary breakfast was just enough to start your day exploring the beautiful island.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lodging was very suitable for a small island. The staff was very pleasant and multilingual. We didn’t use the pools but they were sparkling clean and the restaurant was smooth and had a decent menu
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location a short walking distance to the beach.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Super close to both beaches and fantastic staff.
Stayed 5 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All fine. No problems.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and staff was great and helpful
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was peaceful and the staff is excellent!!
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Food and relaxing atmosphere
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Everything, it’s so beautiful and quiet and peaceful. Loved our room with the plunge pool!
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Could not ask for better staff
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice facilities, lovely design touches, and the people working there was really friendly and helpful!
Stayed 9 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property tucked away from the center of town. We enjoyed our stay!
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic great staff
Stayed 11 nights in Jan 2025