Aldea Kuká, Luxury Eco Boutique Hotel

5.0 star property
Luxury lodge on the beach, with outdoor pool

Photo gallery for Aldea Kuká, Luxury Eco Boutique Hotel

Yoga
Property video
2 restaurants, breakfast, lunch, dinner served; international cuisine
Mangle Double - Standard Double Room | Balcony
Aldea Deluxe - Delux Double Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Breakfast included
The current price is AU$882
includes taxes & fees
21 Dec - 22 Dec

Explore the area

View map
Calle Paseo Kuka S/N, Isla Holbox, QROO, 77130
  • Place, Holbox Beach
    ‪2 min walk‬
  • Place, Punta Mosquito Beach
    ‪16 min walk‬
  • Place, Main Square
    ‪18 min walk‬

Room options

Honeymoon Suite - Honeymoon Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Minibar
Desk
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Aldea Tapanco - Honeymoon Suite Tapanco

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Air conditioning
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Minibar
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Kuka Superior Suite - Junior Suite

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Minibar
Desk
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Master Suite - Suite

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Minibar
Desk
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Palma Real Suite - Deluxe Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
2 bedrooms
Blackout curtains
Private bathroom
Rainfall showerhead
2 bathrooms
Hairdryer
Minibar
  • 240 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Palma Real Presidential Suite - Presidential Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
2 bedrooms
Blackout curtains
Private bathroom
Rainfall showerhead
2 bathrooms
Hairdryer
Minibar
  • 140 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 2 King Beds and 2 Double Sofa Beds

Mangle Suite - Standard King Room

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Minibar
Desk
Daily housekeeping
  • 57 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Mangle Double - Standard Double Room

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Minibar
Desk
Daily housekeeping
  • 60 sq m
  • Sleeps 4
  • 2 King Beds

Mangle Tapanco - Superior Double Room

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Minibar
Desk
Daily housekeeping
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Room with View

  • 58 sq m
  • Sleeps 2

Room with Street View

  • 57 sq m
  • Sleeps 2

Room with internal view

  • 60 sq m
  • Sleeps 4

Suite with Partial Sea View

  • 62 sq m
  • Sleeps 4

Suite with internal view

  • 39 sq m
  • Sleeps 2

Suite Superior with internal view

  • 58 sq m
  • Sleeps 2

Suite Master with Sea View

  • 90 sq m
  • Sleeps 4

Suite with Sea View

  • 130 sq m
  • Sleeps 6

Suite Junior with internal view

  • 240 sq m
  • Sleeps 4

Suite Presidential

  • 270 sq m
  • Sleeps 6

Suite

  • 240 sq m
  • Sleeps 4

Palma Real Signature Suite - Superior Suite

Highlights

Air conditioning
2 bedrooms
Blackout curtains
Private bathroom
Rainfall showerhead
2 bathrooms
Hairdryer
Minibar
  • 130 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Palma Real Junior Suite - Deluxe Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
2 bedrooms
Blackout curtains
Private bathroom
Rainfall showerhead
2 bathrooms
Hairdryer
Minibar
  • 270 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Room Deluxe with internal view

  • 54 sq m
  • Sleeps 2

Room Deluxe with internal view

  • 58 sq m
  • Sleeps 2

Aldea Deluxe - Delux Double Room

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Minibar
Desk
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Ceiba Handicap - King Room Disability Access

Highlights

Air conditioning
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Minibar
In-room safe
Desk
  • Sleeps 2
  • 1 King Bed

You may also like

About the area

Isla Holbox

A luxury stay in Isla Holbox awaits you at Aldea Kuká, Luxury Eco Boutique Hotel . Within steps you'll find Holbox Beach and Yum Balam Nature Reserve. Highlights at this beachfront lodge include 2 restaurants, a full-service spa and a private beach. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. The restaurant, Kukatch, serves international cuisine and is open for breakfast, lunch and dinner. Kuká Bar is the lodge's own bar. Enjoy the outdoor swimming pool, gym and pool loungers as well as access to bike hire. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free local cuisine breakfast is offered between 8:00 AM and noon. There's also the convenience of an airport shuttle. .Sights within a 15-minute walk of this Isla Holbox lodge include Paseo Kuka Beach Path and Punta Mosquito Beach.

What's nearby

  • Holbox Beach - 2 min walk - 0.2 km
  • Punta Mosquito Beach - 16 min walk - 1.4 km
  • Holbox Letters - 18 min walk - 1.5 km
  • Main Square - 18 min walk - 1.5 km
  • Holbox Church - 18 min walk - 1.5 km

Restaurants

  • ‪capitancapitan - ‬15 min walk
  • ‪El Ñañas - ‬11 min walk
  • ‪Mandarina - ‬14 min walk
  • ‪Piedra Santa - ‬11 min walk
  • ‪Cenaduría La Tapatía Isla Holbox - ‬15 min walk

About this property

Aldea Kuká, Luxury Eco Boutique Hotel

Luxury lodge on the beach, with outdoor pool
Step outside to unwind on the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Aldea Kuká, Luxury Eco Boutique Hotel such as an outdoor pool and a health club.

Free breakfast is available daily. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This luxury lodge also offers a garden and a terrace.

This 5-star Isla Holbox lodge is smoke free.

  • 45 guestrooms or units
  • 2 dining venues
  • Local cuisine
  • Breakfast available (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • On-site shopping
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Aldea Kuká, Luxury Eco Boutique Hotel offers 45 air-conditioned accommodations with minibars and a safe. Guests can surf the web using complimentary wireless Internet access. Bathrooms include complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages and facials.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 6:00 AM to 9:30 PM

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to noon
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Kuká Bar
  • Kukatch
  • Malix

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Outdoor pool
  • Shopping

Conveniences

  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Aldea Kuká, Luxury Eco Boutique Hotel

Children and extra beds

  • Children 10 and younger are not allowed at this property. All guests older than 10 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 20000 per stay
  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 9088 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • There is limited hot water on site.
  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.
  • Children 10 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aldea Kuká
Aldea Kuka, Eco Isla Holbox
Luxury Hotel Boutique Aldea Kuka
Aldea Kuká, Luxury Eco Boutique Hotel Lodge
Aldea Kuká Luxury Eco Boutique Hotel Adults Only
Luxury Eco Hotel Boutique Aldea Kuká Adults Only
Aldea Kuká, Luxury Eco Boutique Hotel Isla Holbox
Aldea Kuká, Luxury Eco Boutique Hotel Lodge Isla Holbox

Frequently asked questions

What is the cancellation policy at Aldea Kuká, Luxury Eco Boutique Hotel ?

Aldea Kuká, Luxury Eco Boutique Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Aldea Kuká, Luxury Eco Boutique Hotel ?

As of 10 Dec 2025, prices found for a 1-night stay for 2 adults at Aldea Kuká, Luxury Eco Boutique Hotel on 21 Dec 2025 start from AU$877.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Aldea Kuká, Luxury Eco Boutique Hotel ?

Yep, Aldea Kuká, Luxury Eco Boutique Hotel is a short 1-minute walk from Holbox Beach. Fun beach activities include fishing.

Is there a spa on site at Aldea Kuká, Luxury Eco Boutique Hotel ?

Yep, there is an onsite spa at Aldea Kuká, Luxury Eco Boutique Hotel . You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Aldea Kuká, Luxury Eco Boutique Hotel have a pool?

Aldea Kuká, Luxury Eco Boutique Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 7:00 PM.

What luxury perks are available at Aldea Kuká, Luxury Eco Boutique Hotel ?

Aldea Kuká, Luxury Eco Boutique Hotel features a private beach, a full-service spa and a health club.

Does Aldea Kuká, Luxury Eco Boutique Hotel serve breakfast?

Sure does, free local cuisine breakfast is available daily between 8:00 AM and noon.

Is there a free airport shuttle available at Aldea Kuká, Luxury Eco Boutique Hotel ?

No, but there's an airport shuttle that runs from 6:00 AM - 9:30 PM for a fee.

Is there a bar or restaurant at Aldea Kuká, Luxury Eco Boutique Hotel ?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Aldea Kuká, Luxury Eco Boutique Hotel ?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Aldea Kuká, Luxury Eco Boutique Hotel ?

No, pets and service animals are not allowed.

Aldea Kuká, Luxury Eco Boutique Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 226 out of 319 reviews
Rating 8 - Good. 47 out of 319 reviews
Rating 6 - Okay. 21 out of 319 reviews
Rating 4 - Poor. 11 out of 319 reviews
Rating 2 - Terrible. 14 out of 319 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic spot up the beach from the hussle of town. Perfect beach front with lovely staff, great food and the right mix of entertainment. Would stay again
Stayed 4 nights in Jul 2025

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and beautiful hotel, excellent customer service ❤️
Stayed 5 nights in Aug 2025

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Karla

Stayed 2 nights in Jul 2025

10/10 Excellent

Raiza

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give it 10 stars, I would. It’s rare to find a place that blends comfort, luxury, and heartfelt service so flawlessly. We came home with full hearts and unforgettable memories. We’ll definitely be back.]
Stayed 4 nights in Jul 2025

10/10 Excellent

Barbara V

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jul 2025

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything we expected and more!

Everything was amazing, we can't wait to come back!
Stayed 4 nights in Jul 2025

10/10 Excellent

Maira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved being in front of the beach. The service was impeccable. Will be going again.
Stayed 4 nights in Jul 2025

8/10 Good

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel! The island is mainly boutique hotels and this was one of the best. The exterior was beautiful and clean. The pool was gorgeous and the restaurant staff waited on us in the pool. Everyone was so friendly and accommodating. Negative #1: the mattress was not comfortable at all. We even ordered extra comforters to pad the bed and that didn’t help much. I slept on the chaise the last night which was actually very comfortable. Negative #2: if you are on the bottom floor you can hear literally everything. Every step, every word, every pin drop. Because the floors are made of wood with seemingly not insulation all the extra noises echo. Although the interior of our room was beautifully crafted from all real wood the acoustics were unpleasant. Thankfully we had 3 nights with not upstairs neighbor but day 1 and day 5, not so pleasant. The restaurant food was delicious with fun entertainment. Staffed with Chef’s and obviously well trained culinary professionals, the hotel restaurant and sushi bar did not disappoint. The beach front was just past the gorgeous pool with white soft sand and clear blue waters. Even with the negative aspects I pointed out I would still highly recommend Aldea Kuka. Thank you for having us.
Stayed 5 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

kathryn hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holbox at its finest
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

6/10 Okay

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place and worth visiting, every detail is taken care of and the hotel staff really is to be envied, they make you feel at home especially at check in. Unfortunately, in the pool area, the pool staff told us that we could not stay in the area because they had scheduled an event, to which I replied that no one had informed us of this at the check in. I would have handled it differently not to make feel my guests unwelcome. I would also like to comment that we ran out of Tulum because of the noise in the beach area by the beach clubs, these beach clubs believe that having the volume high will attract more clientele and what they are doing is driving people away from the tourist destination. I would not like that with private or public parties, the peace of the hotel and Holbox get affected, like tulum, I mention this because that day at night they had a Dj, with high volume music, so it was like a joke to leave tulum looking for peace to arrive to a hotel with dj music. the staff mention it was the first time, I really ask the owners to consider and take care of the amazing beautiful hotel they have.
Stayed 1 night in Jul 2025

10/10 Excellent

VICTOR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I spent the entire week at Hotel Aldea Kuká, and I can say without a doubt that it’s one of the places where we’ve experienced the kindest and most attentive service of any hotel we’ve ever stayed in. At reception, Mitch, Gladys, and Abigaíl; and in the restaurants, Eduardo, Israel, and Mike—all of them were truly dedicated to making us feel seen, welcome, and cared for. I believe Holbox is a paradise. The beaches, the sandbars, the crystal-clear water, and the fact that you can walk hundreds of meters into the sea without the water rising above your knees—it’s honestly hard to put into words. The hotel is beautiful and well-maintained. The beds are comfortable, and the view from the balcony is breathtaking. The food is excellent in all the restaurants, and the pool is also a lovely space where you can easily spend long stretches of time. In short: the hotel is stunning, the location is divine, and the staff is absolutely wonderful. They genuinely go out of their way to make you happy, and if something goes wrong, they make sure to fix it immediately. We were truly happy in Holbox, and that was largely thanks to the team at Hotel Aldea Kuká. Highly recommended.
Stayed 7 nights in Jun 2025

10/10 Excellent

DANIELA

Stayed 3 nights in Jun 2025

10/10 Excellent

Martin

Stayed 4 nights in Jun 2025

10/10 Excellent

Matthew D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 3 nights in May 2025

2/10 Terrible

Sunny

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointing Experience During Our Honeymoon We recently stayed at this hotel for our honeymoon, and our experience was far from what we had envisioned. The hotel is extremely noisy, especially if you find yourself allocated a room near the front entrance. The constant traffic from golf carts driving by late at night, coupled with loud music, made it nearly impossible to get a restful night’s sleep. Even when we moved to a room at the back of the hotel, we encountered the same issue; the thin walls allowed us to hear everything which was quite disruptive. The situation took a serious turn when we discovered that approximately £450 of our money had gone missing. We reported this alarming theft to the manager, who assured us that he would review the CCTV footage. However, the communication barrier proved to be a significant challenge, as the manager, Fernandez, had limited English skills. This led to further frustration, as we had to rely on front desk staff to interpret our concerns. Initially, we had requested an upgrade to make our honeymoon more special, but our request was denied. Ironically, after the theft incident, the manager offered us an upgrade as a gesture of goodwill. This felt insincere, especially since he acknowledged that thefts had occurred at the hotel before. Overall, we were deeply disappointed. The lack of security, combined with the noise and communication issues, overshadowed what was meant to be a joyful occasion. We will be filing a complaint.
Stayed 7 nights in Apr 2025

10/10 Excellent

kirk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great, very relaxing and zen. The location was perfect, not too close to the downtown, but easy 15 mins walk. Staff was very attentive and catering.
Stayed 5 nights in Apr 2025

10/10 Excellent

Ross A.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you dream or vacation - those few minutes in where you get to take stock of things - you are dreaming of this hotel THE ALDEA KUKA, and you don’t even realize it. There should be more than the standard 5 stars to recognize that the Aldea Kuka is not simply the best in the area, nor in Mexico. It belongs atop the WORLD’S list. Every single staff member is an absolute star. I cannot wait to go again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Chloe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful week staying at Aldea Kuká. Staff are super friendly and nothing is too much trouble. The property is lovely. Food and cocktails are awesome. Definitely the nicest sun loungers out of all the properties along the beach. Love that you can easily walk into town and to all the restaurants. Would definitely recommend and would love to come back and stay again!
Stayed 7 nights in Apr 2025

10/10 Excellent

CARLO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 a wonderful place to stay. Staff very friendly and restaurants are very good too!!!
Stayed 5 nights in Apr 2025

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing, location, staff, amenities, food, etc. Except that in my room I could hear every movement and talk of the guest on the room above mine. I woke up because of the other guest alarm two days in a row.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this place

Beautiful property with nice rooms and thoughtful touches. We wished we had been able to stay longer. It’s a shame we weren’t given more info on the local area when we arrived, we found the most amazing beach was so much closer than we realised when they gave us a map when we checked out. Everything else is great, the beach, restaurants, friendly staff but most importantly the views and access to the beaches, one of the best small hotels I’ve ever stayed in for sure.
Stayed 1 night in Apr 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location and hotel. Super friendly staff.
Stayed 4 nights in Apr 2025