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3.7 out of 5

"Hotel nice clean & in new condition. Room , air condition etc works very well. We were satisfied & happy with the service & the position of this ho ... " More

By a verified traveller on Wed 15 Aug 2018

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Hotel Description

At Hotel Excelsior you'll be within just a 10-minute stroll of Ipoh Parade and Dataran Ipoh. Highlights at this hotel include 2 restaurants, free self parking, and a bar/lounge.

You can enjoy LCD TVs with satellite channels, and all 197 rooms feature free WiFi, coffee/tea makers, and safes. Dining in is an option with room service, and minibars provide refreshments. Hair dryers, phones, and free toiletries are also available.

The restaurant, Dulang Coffee House, serves international cuisine and is open for breakfast, lunch, and dinner. Sonata Lounge is the hotel's own lobby lounge. Business amenities include a business center and limo/town car service. Added amenities include free WiFi in public areas and laundry facilities. Each morning continental breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of free RV/bus/truck parking.

Attractions within a 20-minute drive of this 4-star Ipoh hotel include Aeon Station 18 and Lost World Tambun.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$45* Per night/room 20 Oct. - 21 Oct.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Quadruple Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Excelsior ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Excelsior

Everyone (3)
5 out of 5

Nice hotel in town close to restaurants.

Pros: It was clean & nice like new.
Cons: I don't know , it is OK as it is.
Location: It is in town & the station is not far away & restaurants etc r nearby.
Hotel nice clean & in new condition. Room , air condition etc works very well. We were satisfied & happy with the service & the position of this hotel.

Posted by on 15 Aug. 2018

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Comment from Hotel Management

18 Aug. 2018 by Shahril

Dear Sir, Thank you for all the positive comments. Please do come and stay with is again. Thank you.

3 out of 5

Centrally located to shops and restaurants

Breakfast buffet was disappointing limited food selection bed linen very old and shabby

Posted by , from lpoh on 20 May 2018

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3 out of 5
Pros: comfortable bed
Cons: Should provide slippers in the room and lobby should have more comfortable furniture. Staff could be more friendly and welcoming.
Do not feel very welcome by the staff to the hotel.

Posted by on 14 Mar. 2017

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Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A business center and limo/town car service are available. WiFi is free in public spaces. The business-friendly Hotel Excelsior also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Free self parking is available. This 4-star Ipoh hotel is smoke free.

  • 197 guestrooms or units
  • 13 levels
  • 2 dining venues
  • Built in 1983
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Ipoh (IPH-Sultan Azlan Shah) (5.6 km / 3.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hotel Excelsior offers 197 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:30 AM.

Dulang Coffee House - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Sonata Lounge - Onsite lobby lounge.

Excelsior Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10 PM

Special check-in instructions:

There is no front desk at this property. This property doesn't offer after-hours check-in.

This property does not have a front desk. This property doesn't offer after-hours check-in.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Excelsior

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals not allowed
  • Cash or credit card deposit required
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: MYR 23 for adults and MYR 20.17 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Excelsior Hotel Ipoh
  • Excelsior Ipoh
  • Hotel Excelsior Ipoh
  • Hotel Excelsior Ipoh
  • Hotel Excelsior Hotel
  • Hotel Excelsior Hotel Ipoh

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.