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3.8 out of 5

"Overall pleasing, but air-cond is terrible, both in room and lobby, especially the lobby. " More

By a verified traveller on Fri 15 Jul 2016

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Hotel Description

Impiana Hotel Ipoh puts you in the center of Ipoh, 3.1 km (1.9 mi) from Ipoh Parade and 1.7 km (1 mi) from Dataran Ipoh. Highlights at this hotel include 2 outdoor swimming pools, a restaurant, and free valet parking.

All 168 rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, coffee/tea makers, and free bottled water. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include bathrobes and free toiletries. Additionally, safes, hair dryers, and phones are available.

The bistro, The Bistro, serves fusion cuisine and is open for dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the 24-hour fitness center and kids' swimming pool. Business amenities include conference space, a business center, and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of extended parking.

Attractions within a 30-minute drive of this 4-star Ipoh hotel include Lost World Tambun and Aeon Station 18.

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$50* Per night/room 18 Dec. - 19 Dec.

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Impiana Hotel Ipoh ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Impiana Hotel Ipoh

Everyone (2) Couples (1) Family (1)
3 out of 5
Overall pleasing, but air-cond is terrible, both in room and lobby, especially the lobby.

Posted by on 15 Jul. 2016

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3 out of 5
Pros: Everything is moderate
Cons: Air cond not cold
Location: Just right
Facilities: Tired, Nothing special, Old; Value: Moderate; Service: Basic, Inoffensive; Cleanliness: Lacking, Glass n water in toilet; Decent looking hotel in the area

Posted by , from Malaysia on 22 May 2013

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5 out of 5
Pros: View is good
Cons: Air-cond is bad
Location: Wonderful
Facilities: Top of the line; Value: Great deal; Service: Good, air-cond is bad; Cleanliness: Pleasant; others is in order

Posted by , from Malaysia on 9 Apr. 2013

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4 out of 5
Pros: Clean and comfortable, free parking and decent location
Cons: Pool being cleaned while we were there
Location: Central, Accessible, Reasonable access
Facilities: Nice ; Value: Affordable; Service: Professional; Cleanliness: Pleasant, Pool was being cleaned ;

Posted by , from Malaysia on 14 Nov. 2012

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Property Features

As a guest of Impiana Hotel Ipoh, you'll find 2 outdoor swimming pools, a 24-hour fitness center, and a children's pool. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and limo/town car service. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Impiana Hotel Ipoh. Self parking and valet parking are free. For a fee, the property may offer extended parking privileges after check-out. This 4-star Ipoh hotel is smoke free.

  • 1 building
  • 168 guestrooms or units
  • 9 levels
  • Built in 1985
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , RV, bus, truck parking

Transport

  • Airport: Ipoh (IPH-Sultan Azlan Shah) (4.1 km / 2.6 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Impiana Hotel Ipoh offers 168 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs, bathrobes, complimentary toiletries, and hair dryers. This Ipoh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Bathtub
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

The Bistro - This bistro specializes in fusion cuisine and serves dinner and light fare.

The Coffee House - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

The Deli - This café serves breakfast, brunch, lunch, and dinner.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 80.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Impiana Hotel Ipoh

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and lunch, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • No lifts
  • Parking height restrictions apply
  • Service animals not allowed
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 30 for adults and MYR 15 for children (approximately)
  • Rollaway bed fee: MYR 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Impiana
  • Hotel Ipoh
  • Impiana Hotel
  • Impiana Hotel Ipoh
  • Impiana Ipoh
  • Impiana Casuarina Ipoh
  • Impiana Hotel Ipoh Ipoh
  • Impiana Hotel Ipoh Hotel
  • Impiana Hotel Ipoh Hotel Ipoh

You should know

  • Pool access available from 7 AM to 9 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.