You can enjoy LCD TVs with DVD players, and all 44 rooms feature free WiFi, private yards, and coffee/tea makers. Minibars provide refreshments, and room service is also available. Premium bedding and down comforters invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Additionally, Smart TVs, free newspapers, and free bottled water are available.
A day of pampering can include massages, aromatherapy, and Ayurvedic treatments along with access to the spa tub. The restaurant, The Pomelo, is open for breakfast, lunch, and dinner. Sky Bar is the hotel's own bar. Enjoy the gym along with access to hot springs and yoga classes. Plus you'll find free WiFi in public areas and laundry facilities. Full breakfast is available. There's also free self parking, along with the convenience of a free theme park shuttle.
Sights within a 10-minute drive of this 5-star Ulu Kinta hotel include Kinta City Shopping Centre and Perak Stadium.
6 Jan. 2019 by Raymond K
Dear Esteemed Guest, Thank you for staying with us. We look forward to seeing you again. Best Regards, Raymond Koh Director of Operations
19 Feb. 2017 by Raymond-KIpoh
Dear Shane, Thank you for your feed back. We had shared with you on a separate email with regards to the investigation results complete with door reading report and we had also checked the CCTV footage however we could not establish your claim. Thank you for your kind understanding in this matter. We look forward to serving you better next time. Best Regards, Raymond Koh Director of Operations
The Banjaran Hotsprings Retreat offers its guests a full-service spa, hot springs, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 430 square feet (40 square meters) and includes a meeting room. A health club, spa services, and a library are also featured at the luxury The Banjaran Hotsprings Retreat. Self parking is free. This 5-star Ipoh hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
The Banjaran Hotsprings Retreat offers 44 air-conditioned accommodations with DVD players and minibars. Beds feature down comforters and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Guests can enjoy full breakfast for a fee.
The Pomelo - This restaurant serves breakfast, lunch, and dinner.
Jeffs Cellar - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Sky Bar - Onsite bar. Reservations are required. Open daily.
Room service (during limited hours) is available.
Special check-in instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.