Sheraton Indianapolis Hotel at Keystone Crossing

4.0 star property
Suburban hotel connected to a shopping centre in Indianapolis with an indoor pool

Photo gallery for Sheraton Indianapolis Hotel at Keystone Crossing

Relax in style with a fire feature, surrounded by wicker furniture and lush greenery.
Hotel entrance with a prominent glass facade reflecting the cityscape.
Relax in the stylish lobby, featuring a central seating area with a bench and potted plant, surrounded by seating areas and a staircase.
Formal events are hosted on this elegantly set stage, featuring a luxurious sofa and ornate chairs.
Experience the hotel's inviting lobby with a high ceiling, comfortable seating areas, and a grand staircase.

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Bar
The current price is AU$164
includes taxes & fees
4 Aug - 5 Aug

Explore the area

Map
8787 Keystone Crossing, Indianapolis, IN, 46240
  • Fashion Mall at Keystone
    ‪2 min walk‬
  • Dave & Buster's
    ‪4 min drive‬
  • Castleton Square
    ‪5 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪44 min drive‬

Room options

Traditional Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 33.9 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

7.8 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 33.9 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Queen Beds

8.6 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 33.9 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(111 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 33.9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed with Sofa bed

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 33.9 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(98 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 51.1 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(77 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 33.9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 33.9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Indianapolis

At Sheraton Indianapolis Hotel at Keystone Crossing, you'll be connected to a shopping centre and within steps of Fashion Mall at Keystone. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, Keystone Cafe, is open for breakfast, lunch and dinner. 7344 square feet (682 square metres) of event facilities include 29 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Attractions within a 15-minute drive of this 4-property class Indianapolis hotel include Indiana State Fairgrounds and Butler University.

What's nearby

  • Fashion Mall at Keystone - 2 min walk - 0.2 km
  • Dave & Buster's - 4 min drive - 3.9 km
  • Castleton Square - 5 min drive - 4.2 km
  • Butler University - 13 min drive - 11.3 km
  • Indiana State Fairgrounds - 13 min drive - 11.6 km

Getting around

  • Indianapolis Station - 28 min drive
  • Indianapolis International Airport (IND) - 35 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪Maggiano's - ‬8 min walk
  • ‪P.F. Chang's China Bistro - ‬7 min walk
  • ‪Food Court - ‬5 min walk
  • ‪The District Tap - ‬14 min walk

About this property

Sheraton Indianapolis Hotel at Keystone Crossing

Suburban hotel connected to a shopping centre in Indianapolis with an indoor pool
Sheraton Indianapolis Hotel at Keystone Crossing offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 29 meeting rooms. Event space at this hotel measures 7344 square feet (682 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Indianapolis Hotel at Keystone Crossing. Parking is available for a fee.

This 4-star Indianapolis hotel is smoke free.

  • 395 guestrooms or units
  • 12 levels
  • 2 buildings
  • 7344 sq ft of conference space
  • 682 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Indianapolis Hotel at Keystone Crossing offers 395 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 37-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Indianapolis hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 20 per day)
  • Valet parking on site (USD 29 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Keystone Cafe

Things to do

  • Gym
  • Indoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 29 meeting rooms
  • Computer station
  • Conference centre (7,344 square foot of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 18 per person
  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
  • Self-parking fee: USD 20 per day
  • Valet parking fee: USD 29 per night (in/out privileges)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indianapolis Sheraton Keystone
Keystone Crossing Sheraton
Keystone Hotel Indianapolis
Keystone Sheraton Indianapolis
Sheraton Hotel Keystone Crossing
Sheraton Hotel Keystone Indianapolis
Sheraton Indianapolis Hotel Keystone Crossing
Sheraton Indianapolis Keystone
Sheraton Indianapolis Keystone Crossing
Sheraton Keystone Crossing
Indianapolis Sheraton
Sheraton Indianapolis Hotel
Sheraton Indianapolis Hotel at Keystone Crossing Hotel
Sheraton Indianapolis Hotel at Keystone Crossing Indianapolis

Frequently asked questions

What is the cancellation policy at Sheraton Indianapolis Hotel at Keystone Crossing?

Sheraton Indianapolis Hotel at Keystone Crossing offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Indianapolis Hotel at Keystone Crossing?

As of 26 July 2025, prices found for a 1-night stay for 2 adults at Sheraton Indianapolis Hotel at Keystone Crossing on 4 Aug 2025 start from AU$163.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Indianapolis Hotel at Keystone Crossing?

Yep, Sheraton Indianapolis Hotel at Keystone Crossing has a self car park for USD 20 per day.

Does Sheraton Indianapolis Hotel at Keystone Crossing have a pool?

Sheraton Indianapolis Hotel at Keystone Crossing has an indoor pool.

What makes Sheraton Indianapolis Hotel at Keystone Crossing a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sheraton Indianapolis Hotel at Keystone Crossing.

Is Sheraton Indianapolis Hotel at Keystone Crossing family-friendly?

You bet! With amenities such as children's meals, a corner/local shop and laundry facilities, it's no surprise that Sheraton Indianapolis Hotel at Keystone Crossing is a hit with families.

Does Sheraton Indianapolis Hotel at Keystone Crossing serve breakfast?

Yep, full brekkie is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Sheraton Indianapolis Hotel at Keystone Crossing?

No, Sheraton Indianapolis Hotel at Keystone Crossing does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Indianapolis Hotel at Keystone Crossing?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sheraton Indianapolis Hotel at Keystone Crossing?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sheraton Indianapolis Hotel at Keystone Crossing?

No, only service animals are allowed.

Sheraton Indianapolis Hotel at Keystone Crossing Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 832 out of 1283 reviews
Rating 8 - Good. 235 out of 1283 reviews
Rating 6 - Okay. 91 out of 1283 reviews
Rating 4 - Poor. 56 out of 1283 reviews
Rating 2 - Terrible. 69 out of 1283 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

shahid

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Access to Fashion Mall and Dining places from the second floor. Staff was super nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Summer

Stayed 1 night in Apr 2025

8/10 Good

Marylynne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This Sheraton hotel is in the Keystone at the Crossing Shopping Mall on the north side of Indianapolis and is connected to that mall. The room was clean and comfortable. The staff was welcoming and helpful. You will spend $15 a day to park because it is not permissible to park in the mall parking lot overnight.
Stayed 2 nights in Apr 2025

10/10 Excellent

Quiona

Stayed 2 nights in Apr 2025

10/10 Excellent

Aldrica

Stayed 1 night in Apr 2025

10/10 Excellent

Leonard

Awesome stay thank you

A pleasant trip
Stayed 1 night in Apr 2025

10/10 Excellent

Natalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff were very friendly and accommodating.
Stayed 1 night in Apr 2025

10/10 Excellent

Natalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We loved the location and the fact that it had access to the Fashion Mall. However, someone decided to throw a party in the middle of the hallway that gives access to the Fashion Mall, so we had to do circles to be able to pass to the other side. We thought that was an inconvenient place for a party, it was obviously very loud and lacked common courtesy. Makes us think why do it there, doesn’t the hotel have rooms for events? Another thing that was inconvenient was that the door that gives access to the parking garage in the second floor was broken the whole weekend. The bathroom light and shower made very loud noises whenever they were on, respectively. However, that wasn’t a big deal. Other than that, the staff were very friendly, the price very reasonable and the location convenient.
Stayed 2 nights in Apr 2025

2/10 Terrible

Juan

Liked: Staff & service
Had to pay for parking and the toilet was very dirty I had to clean it my self
Stayed 1 night in Apr 2025

8/10 Good

Sonia

Travelled with family
Liked: Cleanliness, staff & service
Friendly staff, convenient access to mall shopping, nice hotel overall. I was surprised with the condition of the bath tub since the tub paint was peeling and had large pieces missing. Definitely needed to be refinished.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Travelled with family
Stayed 1 night in Apr 2025

10/10 Excellent

Krushawna, Cincinnati

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, very nice hotel
Stayed 1 night in Apr 2025

10/10 Excellent

La Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place
Stayed 2 nights in Apr 2025

10/10 Excellent

Chareis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

James, Springfield

Liked: Amenities, property conditions & facilities
Excellent stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Sekye

Stayed 1 night in Apr 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Lewis

Stayed 2 nights in Apr 2025

10/10 Excellent

Shaun, Millington

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service and convenient location
Stayed 1 night in Apr 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Robin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

8/10 Good

Leonardo M, New York

Stayed 2 nights in Apr 2025

6/10 Okay

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked how close to shopping and restaurants it was. Also right off the highway which was a plus. Only bad was that to turn on the shower head the
Stayed 1 night in Apr 2025