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Sheraton Indianapolis Hotel at Keystone Crossing

Property class: 4

Photo gallery for Sheraton Indianapolis Hotel at Keystone Crossing

An outdoor seating area with a fire pit, cushioned seating, and potted plants.
A spacious lobby with a high ceiling, modern lighting fixtures, a central seating area with tables and chairs, and a staircase leading to upper levels.
A spacious lobby with a curved floor, seating areas, and a large window providing natural light.
A modern hotel with a glass facade, a prominent red logo, and a well-lit entrance.
An indoor swimming pool with clear glass walls, a hot tub, and outdoor seating with umbrellas.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Air-conditioning
  • Breakfast available
  • Parking available
The current price is AU$206
includes taxes & fees
20 Sept - 21 Sept

Explore the area

View map
8787 Keystone Crossing, Indianapolis, IN, 46240
  • Place, Fashion Mall at Keystone
    ‪1 min walk‬
  • Place, Gainbridge Fieldhouse
    ‪23 min drive‬
  • Place, Indianapolis Motor Speedway
    ‪26 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪31 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a sofa, a desk with a TV, and a window with curtains.

Traditional Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(94 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a sofa, a desk with a TV, and a window with curtains.

Executive Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(6 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds

A hotel room with a large bed, a desk with a TV, a chair, and a view of the outdoors through large windows.

Traditional Room, 2 Queen Beds

8.6 out of 10
Excellent
(121 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds

A hotel room with a large bed, a desk with a TV, a chair, and a view of the outdoors through large windows.

Executive Room, 2 Queen Beds

8.6 out of 10
Excellent
(24 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

A hotel room with a large bed, two armchairs, a small table, and a lamp.

Traditional Room, 1 King Bed

9.0 out of 10
Wonderful
(144 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a sofa, a desk, a television, and a minibar.

Suite, 1 King Bed with Sofa bed

7.8 out of 10
Good
(8 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed (Hearing Accessible)

A hotel room with a large bed, a sofa, a desk with a TV, and a window with curtains.

Executive Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

A modern bathroom with a shower, a vanity with a granite countertop, and a large mirror.

Traditional Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

8.6 out of 10
Excellent
(4 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds (Hearing Accessible)

A hotel room with a large bed, a desk with a TV, a chair, and a view of the outdoors through large windows.

Executive Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

A modern bathroom with a shower, a vanity with a granite countertop, and a large mirror.

Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

A modern bathroom with a shower, a vanity with a granite countertop, and a large mirror.

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed (Hearing Accessible)

A hotel room with a large bed, a sofa, a desk with a TV, and a window with curtains.

Traditional Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

A modern bathroom with a shower, a vanity with a granite countertop, and a large mirror.

Traditional Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)

A hotel room with a large bed, a desk with a TV, a chair, and a view of the outdoors through large windows.

Traditional Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Indianapolis

At Sheraton Indianapolis Hotel at Keystone Crossing, you'll be connected to a shopping centre and within steps of Fashion Mall at Keystone. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, Keystone Cafe, is open for breakfast, lunch and dinner. 7344 square feet (682 square metres) of event facilities include 29 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Attractions within a 20-minute drive of this 4-property class Indianapolis hotel include Indiana State Fairgrounds and Children's Museum of Indianapolis.

What's nearby

  • Fashion Mall at Keystone - 1 min walk - 0.1 km
  • Gainbridge Fieldhouse - 23 min drive - 36.2 km
  • Indiana Convention Center - 25 min drive - 36.9 km
  • Lucas Oil Stadium - 25 min drive - 40.3 km
  • Indianapolis Motor Speedway - 26 min drive - 37.4 km

Getting around

  • Indianapolis Station - 28 min drive
  • Indianapolis International Airport (IND) - 35 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪Chick-fil-A - ‬15 min walk
  • ‪P.F. Chang's China Bistro - ‬6 min walk
  • ‪Doc B’s Fresh Kitchen - ‬7 min walk
  • ‪Desi Chowrastha - ‬15 min walk

About this property

Sheraton Indianapolis Hotel at Keystone Crossing

Sheraton Indianapolis Hotel at Keystone Crossing offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 29 meeting rooms. Event space at this hotel measures 7344 square feet (682 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Indianapolis Hotel at Keystone Crossing. Parking is available for a fee.

This 4-star Indianapolis hotel is smoke free.

  • 395 guestrooms or units
  • 12 levels
  • 2 buildings
  • 7344 sq ft of conference space
  • 682 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Indianapolis Hotel at Keystone Crossing offers 395 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 37-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Indianapolis hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 20 per day)
  • Valet parking on site (USD 29 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Keystone Cafe

Things to do

  • Gym
  • Indoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 29 meeting rooms
  • Computer station
  • Conference centre (7,344 square foot of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic drinking straws available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 18 per person
  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
  • Self-parking fee: USD 20 per day
  • Valet parking fee: USD 29 per night (in/out privileges)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indianapolis Sheraton Keystone
Keystone Crossing Sheraton
Keystone Hotel Indianapolis
Keystone Sheraton Indianapolis
Sheraton Hotel Keystone Crossing
Sheraton Hotel Keystone Indianapolis
Sheraton Indianapolis Hotel Keystone Crossing
Sheraton Indianapolis Keystone
Sheraton Indianapolis Keystone Crossing
Sheraton Keystone Crossing
Indianapolis Sheraton
Sheraton Indianapolis Hotel
Sheraton Indianapolis Hotel at Keystone Crossing Hotel
Sheraton Indianapolis Hotel at Keystone Crossing Indianapolis

Frequently asked questions

What is the cancellation policy at Sheraton Indianapolis Hotel at Keystone Crossing?

Sheraton Indianapolis Hotel at Keystone Crossing offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Indianapolis Hotel at Keystone Crossing?

As of 7 Sept 2026, prices found for a 1-night stay for 2 adults at Sheraton Indianapolis Hotel at Keystone Crossing on 20 Sept 2026 start from AU$206, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Indianapolis Hotel at Keystone Crossing?

Yep, Sheraton Indianapolis Hotel at Keystone Crossing has a self car park for USD 20 per day. A self car park is also available, for a fee.

Does Sheraton Indianapolis Hotel at Keystone Crossing have a pool?

Sheraton Indianapolis Hotel at Keystone Crossing has an indoor pool.

What makes Sheraton Indianapolis Hotel at Keystone Crossing a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sheraton Indianapolis Hotel at Keystone Crossing.

Is Sheraton Indianapolis Hotel at Keystone Crossing family-friendly?

You bet! With amenities such as children's meals, a corner/local shop and laundry facilities, it's no surprise that Sheraton Indianapolis Hotel at Keystone Crossing is a hit with families.

Does Sheraton Indianapolis Hotel at Keystone Crossing serve breakfast?

Yep, full brekkie is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Sheraton Indianapolis Hotel at Keystone Crossing?

No, Sheraton Indianapolis Hotel at Keystone Crossing does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Indianapolis Hotel at Keystone Crossing?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sheraton Indianapolis Hotel at Keystone Crossing?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sheraton Indianapolis Hotel at Keystone Crossing?

No, only service animals are allowed.

Sheraton Indianapolis Hotel at Keystone Crossing Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 968 out of 1389 reviews
Rating 8 - Good. 225 out of 1389 reviews
Rating 6 - Okay. 86 out of 1389 reviews
Rating 4 - Poor. 51 out of 1389 reviews
Rating 2 - Terrible. 59 out of 1389 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect stay for the Indy 500!
Stayed 1 night in May 2026
Verified review

8/10 Good

Enas M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its clean and located next to many attractions
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever from management to housekeepers everyone was so nice and friendly I will be revisiting here alot more
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jaelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay. I was there for 3 days and had a great experience. Will be staying here again next time I’m in town
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here twice now and both times the rooms were clean & spacious and both times the staff were super nice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shopping and dinning
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tandalla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

TRINETTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been visiting this locating for the 6 months for my Convention with the Amvets and have been happy one every visit
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel!
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Roshdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience of the mall connected to the hotel and the valet
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the courteousness, friendliness and professionalism of the young lady that checked me in.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Latasha

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless & Staff was extremely helpful nice and accommodating!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Blain

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay! The Sheridan exceeded expectations- clean, comfortable, and great location. Would definitely book again 👍
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities
I have been coming to this hotel for years. It is wonderful. It is a wonderful place for a girls getaway as it is attached to a great mall.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

dennis

We were happy with the whole experience
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Laqwesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay with Sheraton. The room was clean, hotel staff was very friendly, and the location is unbeatable. My only issue was my room was near the stairway, and it was a bit noisy at times. Otherwise, it was a great stay! I will definitely return in the future!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this property. The only negative was being overcharged at the gift shop and for parking. The front desk staff gave me the proper number to call to get it taken care of. I would definitely stay here again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. The hotel was clean and the bed was very comfortable. I had absolutely no issues and would stay here again.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! The room needed some repairs but we had a nice view and it was clean
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Paula

Liked: Cleanliness
Room was clean, staff was awesome! Loved the space down in the lobby, great for meeting with a group!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

amy

Great hotel! Beat one in indy
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Sade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities
Great check-in services & our room was spotless!
Stayed 1 night in Dec 2025

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