Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

3.5 star property
Hotel with 2 restaurants, a short walk to Lucas Oil Stadium

Photo gallery for Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

Meeting facility
Property preview
Point of interest
Meeting facility
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping
  • Breakfast available
The current price is AU$207
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
123 W Louisiana St, Indianapolis, IN, 46225
  • Place, Indiana Convention Center
    ‪2 min walk‬
  • Place, Lucas Oil Stadium
    ‪3 min walk‬
  • Place, Gainbridge Fieldhouse
    ‪6 min walk‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪21 min drive‬

Room options

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(37 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds

8.8 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Train Car)

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobil, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds (Train Car)

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Comm, Mobil, Access Tub)

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Comm, Mobil, Access Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

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About the area

Indianapolis

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG places you in the centre of Indianapolis, within a short 5-minute stroll of popular places like Indiana Convention Center and Lucas Oil Stadium. Highlights at this hotel include 2 restaurants, a 24-hour gym and a bar/lounge. .The restaurant, 123 West, serves American cuisine and is open for breakfast. 55000 square feet (5110 square metres) of event facilities include 22 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a gym and coffee/tea in a common area. Each morning full breakfast is served between 6:30 AM and 11 AM. There's also the convenience of valet parking. .Within a 15-minute walk of this 3.5-property class Downtown Indianapolis hotel, attractions include Gainbridge Fieldhouse and White River State Park.

What's nearby

  • Indiana Convention Center - 2 min walk - 0.2 km
  • Lucas Oil Stadium - 3 min walk - 0.3 km
  • Gainbridge Fieldhouse - 6 min walk - 0.6 km
  • Old National Centre - 3 min drive - 1.8 km
  • Indianapolis Zoo - 5 min drive - 2.2 km

Getting around

  • Indianapolis Station - 2 min walk
  • Canal Station - 11 min drive
  • Indianapolis International Airport (IND) - 21 min drive

Restaurants

  • ‪Patron Saint - ‬4 min walk
  • ‪Harry & Izzy's - ‬3 min walk
  • ‪White Castle - ‬4 min walk
  • ‪Social Cantina - ‬3 min walk
  • ‪1913 Restaurant - ‬2 min walk

About this property

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

Hotel with 2 restaurants, a short walk to Lucas Oil Stadium
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 22 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 55000 square feet (5110 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG. Parking is available for a fee.

This 3.5-star Indianapolis hotel is smoke free.

  • 273 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 55000 sq ft of conference space
  • 5110 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG offers 273 air-conditioned accommodations with video game consoles and a safe. Televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Indianapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 21 to 60 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • 123 West
  • Taggart's

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 22 meeting rooms
  • 24-hour business centre
  • 55,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 21 to 60 for adults and USD 0 to 0 for children
  • Valet parking fee: USD 60 per day (in/out privileges)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Indianapolis Downtown Union Station
Crowne Plaza Union Hotel Indianapolis Downtown Station
Crowne Plaza Indianapolis Downtown Union Station Hotel
Crowne Plaza Union Station

Frequently asked questions

What is the cancellation policy at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

As of 18 Oct 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG on 2 Nov 2025 start from AU$207.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Yep, Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG has valet parking with in/out privileges for USD 60 per day.

Is Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG is a hit with families.

Does Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG serve breakfast?

You bet, full breakfast is available daily from 6:30 AM to 11 AM.

Is there a free airport shuttle available at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

No, Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

No, only service animals are allowed.

Reviews

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 635 out of 1028 reviews
Rating 8 - Good. 206 out of 1028 reviews
Rating 6 - Okay. 89 out of 1028 reviews
Rating 4 - Poor. 41 out of 1028 reviews
Rating 2 - Terrible. 57 out of 1028 reviews

Reviews

8/10 Good

Shuler

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Building around area made walking obstacles
Stayed 2 nights in Jul 2025

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Erik

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was cool with the ecstatic of the old rail station and the train cars in the hotel. My only complaint is the non smart tv and just regular cable and a few hbo channels in the room. There was tv guides on the tv they uses to shwo you what was on. So the guife button is useless. Also the tvs didnt seem like the newers hd tvs. I waa hoping to watch my Netflix in the room but that was bot happening.
Stayed 4 nights in Jul 2025

8/10 Good

Kimberly

Stayed 1 night in Jul 2025

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My daughter and I stayed her for 2 nights. The staff was exceptional, and very attentive. The first night we ate at the hotel restaurant Taggart’s. The food was beyond amazing and the staff was fantastic. I highly recommend staying here.
Stayed 2 nights in Jul 2025

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay . Excellent service if you go to the bar request David . He is the best . Very convenient to gamebridge
Stayed 2 nights in Jul 2025

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Because there was a Yugioh Event at the convention center, the hotel was fantastic and i love it because history behind it along with the sound of the trains that came through. We will most definitely stay here again if the future allows.
Stayed 4 nights in Jul 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the Train Car room!
Stayed 1 night in Jul 2025

10/10 Excellent

samantha

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, well kept property. It’s very unique and had a really cool design and vibes. Appreciate all the seating throughout and the little convenience store that was not extremely marked up like most hotels are.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique hotel attached to train station, indoor train cars could be booked as hotel rooms. Very clean hotel and rooms, very spacious King size room, friendly staff, plenty of restaurants surrounding hotel, easy to walk and was right close to our designated venue which was the gainbridge arena. Hotel also has skywalk to convention center. Although surrounded by construction and some unhoused folks in the area, not a problem at all, still felt safe and once construction completed the area will be even better! Very impressed with what's happening in downtown Indianapolis. Would definitely stay here again!
Stayed 1 night in Jul 2025

10/10 Excellent

davy

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel very friendly and helpful staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Amanda

Stayed 1 night in Jul 2025

2/10 Terrible

Trenton

Stayed 2 nights in Jul 2025

10/10 Excellent

John, Fort Smith

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Jul 2025

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the unique style and the ghost people. Very clean. Will definitely stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and amazing staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a little confusing to find the entrance because of construction but the hotel is very nice and a unique experience with the train cars and old architecture integrated into this hotel destination.
Stayed 1 night in Jul 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Kristina

Stayed 1 night in Jul 2025

10/10 Excellent

Brent, Peterborough

Stayed 2 nights in Jul 2025

8/10 Good

Brooke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025