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Santiago Apartments Bilbao

3.5 star property

Photo gallery for Santiago Apartments Bilbao

Interior
Interior
Full-sized fridge, microwave, oven, stovetop
Property entrance
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Gym

Explore the area

View map
Licenciado Poza street, 12, Bilbao, Vizcaya, 48011
  • Place, Plaza Moyua
    ‪3 min walk‬
  • Place, Guggenheim Museum Bilbao
    ‪11 min walk‬
  • Place, San Mames Stadium
    ‪14 min walk‬
  • Airport, Bilbao (BIO)
    ‪13 min drive‬

Room options

View all photos for One Bedroom Apartment for 2 people

1 bedroom, in-room safe, desk, soundproofing

One Bedroom Apartment for 2 people

  • 55 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Two Bedroom Apartment for 3 people

1 bedroom, in-room safe, desk, soundproofing

Two Bedroom Apartment for 3 people

  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for One Bedroom Apartment for 4 people

1 bedroom, in-room safe, desk, soundproofing

One Bedroom Apartment for 4 people

  • 55 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the area

Bilbao

Santiago Apartments Bilbao places you in the centre of Bilbao, within just a 15-minute stroll of popular places like Guggenheim Museum Bilbao and San Mames Stadium. Highlights at this aparthotel include a restaurant, and in-room kitchens and free WiFi. .Each apartment is soundproofed and features a living room, a flat-screen TV and an espresso maker. A kitchen comes equipped with a fridge, a microwave and a stovetop, and room service is also available. A safe, a hairdryer and a desk are also available. .The aparthotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. There's also the convenience of self parking. .In proximity to this 3.5-property class Bilbao City Centre aparthotel you'll find Port of Bilbao.
View more Aparthotels in BilbaoOpens in a new window

What's nearby

  • Plaza Moyua - 3 min walk - 0.3 km
  • Bilbao Fine Arts Museum - 8 min walk - 0.7 km
  • Guggenheim Museum Bilbao - 11 min walk - 1.0 km
  • Euskalduna Conference Centre and Concert Hall - 11 min walk - 1.0 km
  • San Mames Stadium - 14 min walk - 1.2 km

Getting around

  • Moyua Station - 4 min walk
  • Bilbao Zabalburu Station - 10 min walk
  • Bilbao (BIO) - 19 min drive

Restaurants

  • ‪La Club By Ercilla Hotels - ‬2 min walk
  • ‪Bolge Café - ‬1 min walk
  • ‪El Bar Americano - ‬2 min walk
  • ‪Buffet Restaurant - ‬2 min walk
  • ‪Bar Gure - ‬2 min walk

About this property

Santiago Apartments Bilbao

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour health club, a rooftop terrace, and multilingual staff are also featured at Santiago Apartments Bilbao. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Bilbao aparthotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 7 levels
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Santiago Apartments Bilbao offers 35 accommodations with espresso makers and a safe. Flat-screen televisions are featured in guestrooms. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 16.50 per day)
  • Limited on-site self parking
  • Onsite parking options include a garage

Family friendly

  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Limited room service

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bidet
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV
  • TV in common areas

Outdoor areas

  • Rooftop terrace

Laundry

  • Laundry facilities
  • Laundry service

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • In the city centre
  • Near a metro station
  • Near a train station

Things to do

  • 24-hour health club
  • Gym
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 35 units
  • 7 floors
  • Soundproofing

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 16.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Edificio Santiago
Edificio Santiago Apartment
Edificio Santiago Apartment Bilbao
Edificio Santiago Bilbao
Edificio Santiago Aparthotel Bilbao
Apartamentos Turísticos Edificio Santiago Aparthotel
Apartamentos Turísticos Edificio Santiago Aparthotel Bilbao
Apartamentos Turísticos Edificio Santiago Bilbao
Edificio Santiago
Santiago Apartments Bilbao Bilbao
Santiago Apartments Bilbao Aparthotel
Santiago Apartments Bilbao Aparthotel Bilbao

Frequently asked questions

What is the cancellation policy at Santiago Apartments Bilbao?

Santiago Apartments Bilbao offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Santiago Apartments Bilbao?

Yep, Santiago Apartments Bilbao has a self car park for EUR 16.5 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Santiago Apartments Bilbao?

The closest beach to Santiago Apartments Bilbao is La Arena Beach (17.6 km).

What luxury perks are available at Santiago Apartments Bilbao?

This property features a 24-hour health club, as well as an espresso maker and a living room.

Is Santiago Apartments Bilbao family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Santiago Apartments Bilbao is a hit with families.

Is there a free airport shuttle available at Santiago Apartments Bilbao?

No, Santiago Apartments Bilbao does not offer an airport shuttle service.

Is there a bar or restaurant at Santiago Apartments Bilbao?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Santiago Apartments Bilbao?

Check-in begins at 1:00 PM. Check-out time is noon.

Are pets allowed at Santiago Apartments Bilbao?

No, pets are not allowed.

Santiago Apartments Bilbao Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 27 out of 60 reviews
Rating 8 - Good. 21 out of 60 reviews
Rating 6 - Okay. 8 out of 60 reviews
Rating 4 - Poor. 2 out of 60 reviews
Rating 2 - Terrible. 2 out of 60 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
Stayed 3 nights in May 2025

8/10 Good

Jorge

Travelled with family
Liked: Amenities, property conditions & facilities
Convenient location. Friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Devon

Liked: Cleanliness, property conditions & facilities
Great location, friendly staff
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I barely review any hotel but this one was a great find. EXCELLENT LOCATION! You can walk to the Guggenheim or many many restaurants around.
Stayed 2 nights in Aug 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort

Way Overpriced Pension

Equivalent to a U.S. Extended Stay, double the price, but more like a 1 star Spanish pension in accommodations. Beyond the 2 non-functional lights, the crappy waterboard bed, cramped time-capsule shower, white-stained couch, and skid marks on the wall, I withhold recommendation unless your looking for Section 8 housing while visiting the museum. Ripoff unless you get this somehow under a hundred - and even then you’ll still have all the above to luxuriate in.
Stayed 1 night in May 2023

10/10 Excellent

Jane Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff at reception were extremely helpful and friendly.
Stayed 6 nights in Jul 2023

10/10 Excellent

Xavier

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023

10/10 Excellent

nancy, Alicante

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, few blocks from Guggenheim, minutes walk to old town, parking right under ground. Front desk check in efficient. The unit could use a refresh but for the price and space of the unit a value in spend.
Stayed 1 night in Sep 2021

10/10 Excellent

Lerner, Fort Lauderdale, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

2/10 Terrible

EJ

Disliked: Staff & service, property conditions & facilities

Unforgivable Rudeness from Staff Member

The stay started on the wrong foot before I even arrived. When I booked, I was told I would have to pay upon arrival. However, the hotel charged me for the reservation a week early without alerting me first. That was not ok and I let them know, but wanted to give them a chance based on the stay. After check in, I went to the apartment and checked the layout to choose which room would go to the rest of my family before they arrived. In the smaller room, I noticed that a lamp was unplugged. As I got closer, I noticed that its cover was broken. Since an eleven year-old would have been in the room, I didn't want there to be any confusion about the damage, so I immediately took a picture and went to notify the front desk agent, less than 5 minutes after he had given me the key. When I showed him the picture, he actually had the nerve to accuse me of breaking it myself. He said that since the cleaning staff had already cleaned the room and didn't report it, it must have been done after. I couldn't believe it. Instead of causing a scene, I just told him to let me know what the staff said and went back to my room. I'm still in shock. Because of that, I went back up and documented all that was wrong with the space and there was a lot: loose and broken handles. The shower was also too tight. I felt scared to touch anything for fear of being blamed. He ruined our stay. The sad bit is that the other staff could have been nicer, but he poisoned our experience. We will never return.
Stayed 3 nights in Jun 2018

4/10 Poor

Graeme, Sydney, Australia

Disliked: Property conditions & facilities, room comfort

Edificio Santiago apartments

This apartment hotel was very disappointing. The carpets were stained and needed replacing, the curtains ditto, the lounge was 10 years past its use by date, The whole apartment could do with a paint (marks on the walls) and to be honest requires a complete makeover! The table top was not fixed to the base so nearly ended up wearing our breakfasts! Not worth 200 euros (plus taxes) a night. Should have stayed in a smart hotel for less cost.

10/10 Excellent

Mohana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bilbao is a great city, just the right size to explore by foot.

4/10 Poor

Aussie, Australia

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Not what it was

Have stayed in it previously, but it has come way down from what it used to be.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is listed as an apartment, but is more like a typical suite hotel room in the US. This made for a very cost effective spot for three adults of one family to have separate sleeping rooms (one being a pullout couch) and share a bathroom. The location is terrific to spend time in lovely downtown Bilbao. Though there is no food service, there is a restaurant that serves lunch (and dinner on weekends) which is virtually attached. More importantly there are countless typical Spanish eateries within minutes of the front door.

8/10 Good

JOHN, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartments for the price, and great location. Friendly staff also, slight downside, no kettle etc so no tea making facilities, bedding was basic, but would recommend and return.

6/10 Okay

Susan, London

Liked: Cleanliness, staff & service

Edificio Santiago

Great location in a great city.Have breakfast at the cultural centre which is 5 minutes away.

6/10 Okay

B D, London

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Friendly staff, half decent bed, everything else tired.

This hotel/apartment has seen better days. Whilst the front desk staff were friendly and helpful, the rooms were dated and tired. Also, what is with having one pillow, which might be as wide as the mattress, but for two people. One of the worst things I've ever seen. The shower was great if you were short! With all the multiple jets, it was like something someone had conceived in 1991 as a good idea. Time for a renovation.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a short trip to Bilbao

Great location with easy access from bus terminal by metro. Walking distance to Guggenheim museum and lots of restaurants, cafes around. Park opposite the hotel can get loud at times, but overall a great hotel. And very interesting showers too.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Great place when you are safe inside.

Great acess to las Ramblas. Excellent front desk service. Too many drug addicts and prostitution going on this street. Be very careful in this block. Very good cafe and bakery nearby too. Bathrooms were tiny too.

10/10 Excellent

JMC, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

An unpretentious apartment hotel in a good location in central Bilbao. Excellent value for money.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

I had an amazing time in this hotel. Everything was superb, from the quality of the room, to the staff, to the comfort. I recommend it to everyone.

8/10 Good

Ide

Liked: Cleanliness, property conditions & facilities
The front desk staff are friendly. Convenient transportation. Spacious rooms where you can relax. Supermarkets are nearby. Everything is great.
Stayed 3 nights in Nov 2024

10/10 Excellent

Yannick

Liked: Cleanliness
Stayed 3 nights in May 2025

10/10 Excellent

Ihor

Travelled with family
Liked: Cleanliness, room comfort
Muy recomendable
Stayed 2 nights in Oct 2024