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The Hickstead Hotel

3.5 star property
Edwardian hotel with restaurant, near All England Jumping Course at Hickstead

Photo gallery for The Hickstead Hotel

Breakfast and dinner served
Premium bedding, desk, laptop workspace, iron/ironing board
Exterior
Interior entrance
24-inch flat-screen TV with digital channels, TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View map
Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ
  • Place, All England Jumping Course at Hickstead
    ‪19 min walk‬
  • Place, American Express Stadium
    ‪14 min drive‬
  • Place, Goodwood Motor Circuit
    ‪53 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪20 min drive‬

Room options

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

8.6 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Premium bedding, desk, laptop workspace, iron/ironing board

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Double Room

9.0 out of 10
Wonderful
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the area

Haywards Heath

At The Hickstead Hotel, you'll be 2.1 km (1.3 mi) from All England Jumping Course at Hickstead and 8.1 km (5 mi) from South Downs National Park. Highlights at this Edwardian hotel include a restaurant, free self-parking and a bar/lounge. .The bistro, Oak Tree Bistro, is open for breakfast and dinner. The Grange Bar is the hotel's own bar, serving drinks along with dinner. 700 square feet (65 square metres) of event facilities include meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a free manager's reception and coffee/tea in a common area. English breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of extended parking. .Sights within a 20-minute drive of this 3.5-property class Haywards Heath hotel include American Express Stadium and Wakehurst Place.

What's nearby

  • All England Jumping Course at Hickstead - 19 min walk - 1.7 km
  • South Downs National Park - 4 min drive - 6.7 km
  • University of Sussex - 13 min drive - 20.4 km
  • American Express Stadium - 14 min drive - 21.4 km
  • Goodwood Motor Circuit - 53 min drive - 66.7 km

Getting around

  • Burgess Hill Wivelsfield Station - 6 min drive
  • Gatwick Airport (LGW) - 28 min drive

Restaurants

  • ‪The Sportsman Pub - ‬15 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪The Bolney Stage - ‬5 min drive
  • ‪Costa Coffee - ‬4 min drive
  • ‪The Woolpack - ‬3 min drive

About this property

The Hickstead Hotel

Edwardian hotel with restaurant, near All England Jumping Course at Hickstead
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Event space at this hotel measures 700 square feet (65 square metres) and includes conference space. The business-friendly The Hickstead Hotel also features multilingual staff, a garden, and coffee/tea in common area. Free self parking is available. The property offers extended parking privileges.

This Edwardian Haywards Heath hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 2 levels
  • Conference rooms
  • 700 sq ft of conference space
  • 65 sq. m of conference space
  • Built in 1910
  • Manager's reception (free)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Hickstead Hotel offers 52 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 24-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Oak Tree Bistro
  • The Grange Bar

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 700 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1910
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14 for adults and from GBP 10 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hickstead Haywards Heath
Hickstead Hotel Haywards Heath
Hickstead Hotel
Classic Lodges Hickstead Hotel Haywards Heath
Classic Lodges Hickstead Hotel
Classic Lodges Hickstead Haywards Heath
Classic Lodges Hickstead
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel
The Hickstead Hotel Haywards Heath
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel Haywards Heath

Frequently asked questions

What is the cancellation policy at The Hickstead Hotel?

The Hickstead Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Hickstead Hotel?

Yep, The Hickstead Hotel has a free self car park.

Are there any beaches close to The Hickstead Hotel?

The closest beach to The Hickstead Hotel is Brighton Beach (17.5 km).

What makes The Hickstead Hotel a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Hickstead Hotel.

Does The Hickstead Hotel serve breakfast?

You bet, English breakfast is served on weekdays between 7:00 AM and 9:30 AM and on weekends from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Hickstead Hotel?

No, The Hickstead Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Hickstead Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at The Hickstead Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Hickstead Hotel?

Dogs are welcome at The Hickstead Hotel, with food and water bowls on offer.

The Hickstead Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 250 out of 650 reviews
Rating 8 - Good. 232 out of 650 reviews
Rating 6 - Okay. 108 out of 650 reviews
Rating 4 - Poor. 42 out of 650 reviews
Rating 2 - Terrible. 18 out of 650 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very fresh food
Stayed 1 night in Nov 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and tidy, as were the common areas. Room (203) needs a bit of maintenance, cracked basin, loose tap and loose door hinge. But these did not detract from our stay. Very friendly staff.
Stayed 2 nights in Nov 2025

8/10 Good

Mark

Stayed 1 night in Nov 2025

8/10 Good

Peter

Liked: Cleanliness
The room was clean and very tidy, the staff were very helpful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Martyn

Great staff, clean rooms and easy parking
Stayed 3 nights in Oct 2025

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

scherie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

loved staying here

the room was comfortable. We had a very relaxing stay. The breakfast was excellent. lots of choice and very good ingredients and cooked to a high standard
Stayed 1 night in Oct 2025

8/10 Good

louise

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Oct 2025

8/10 Good

melanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is excellent value. I had a room with an adjoining door through which I could hear everything happening next door. I raised it with reception and they moved me straight away - so excellent service too.
Stayed 1 night in Oct 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly efficient staff. Super comfortable room, very quiet-all leading to a very good night’s sleep.
Stayed 1 night in Oct 2025

4/10 Poor

Robert

Disliked: Staff & service
The room was large and well appointed. Only tepid water in the shower. Carpet a bit tacky. Breakfast was a nightmare. No fruit for the cereal, tables not cleared, hot buffet was tepid and only mushrooms, beans, one sausage and 3 fried eggs available. All other trays empty.Waited 15 min to get bacon and tomato added.
Stayed 1 night in Oct 2025

6/10 Okay

Anne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Sue

Liked: Cleanliness, staff & service
Bed quite hard, food options limited but adequate. went elsewhere for 2nd evening
Stayed 1 night in Sep 2025

8/10 Good

Timothy Ian

Liked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a little dated but it was clean and the staff were friendly and helpful.
Stayed 3 nights in Sep 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was a bit haphazzard but apart from that all good
Stayed 1 night in Oct 2025

10/10 Excellent

Paul W

Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, comfy bed, good breakfast
Stayed 2 nights in Oct 2025

6/10 Okay

Andrew

Liked: Cleanliness
Disliked: Staff & service

Need more staff

Only one member of staff available to handle check in and bar service. I waited 15 mins for a glass of ice
Stayed 1 night in Oct 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff friendly.
Stayed 1 night in Sep 2025

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, staff & service
A little tired, but clean & comfortable.
Stayed 1 night in Sep 2025

2/10 Terrible

Paul

Stayed 1 night in Sep 2025

10/10 Excellent

Ralin

Stayed 1 night in Sep 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025